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All Journal Jurnal Riset Akuntansi dan Bisnis Indonesia Indonesian Journal of Education and Development Research
Tambunan, Rahel Marito
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Analisis Kesalahan Penggunaan Tanda Baca pada Tugas CJR Manajemen Mahasiswa Universitas Negeri Medan Siallagan, Lasenna; Pangaribuan, Alexander Sabastian; Fikri, Muhammad Ilham; Tambunan, Rahel Marito; Ramadhani, Aulia; Manurung, Indah Safitri; Kartika, Rina; Tumanger, Salamah
Indonesian Journal of Education and Development Research Vol 3, No 1 (2025): Januari 2025
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/ijedr.v3i1.4096

Abstract

Penelitian ini mengevaluasi kesalahan tanda baca dalam tugas Critical Journal Review (CJR) mahasiswa Manajemen Universitas Negeri Medan. Penggunaan tanda baca yang tepat sangat penting untuk kejelasan komunikasi akademis. Dengan pendekatan kualitatif, penelitian ini mengobservasi tujuh tugas CJR dan menemukan 21 kesalahan tanda baca, terbanyak pada tanda koma (7) dan tanda tanya (4). Temuan ini menunjukkan kurangnya pemahaman mahasiswa tentang aturan tanda baca. Rekomendasi yang diusulkan mencakup peningkatan kualitas pengajaran penulisan akademis untuk memperbaiki pemahaman dan penggunaan tanda baca yang benar. Penelitian ini bertujuan untuk berkontribusi pada pengembangan metode pengajaran dan peningkatan keterampilan menulis mahasiswa, sehingga pemahaman yang lebih baik tentang tanda baca dapat memperkuat kemampuan komunikasi mereka dalam konteks akademis dan profesional.
THE EFFECT OF SERVICE QUALITY ON CONSUMER LOYALTY OF MIE GACOAN MEDAN PANCING Meiriza, Mica Siar; Sitanggang, Rexsy Mardohot; Tambunan, Rahel Marito; Situmorang, Ninda Rohani; Manalu, Lija Tanjung; Pratiwi, Dian Maulina
Jurnal Riset Akuntansi dan Bisnis Indonesia STIE Widya Wiwaha Vol 5 No 1 (2025): Jurnal Riset Akuntansi dan Bisnis Indonesia
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/jrabi.v5i1.1109

Abstract

This study explores and analyzes the influence of service quality on consumer loyalty at the semi-fast food restaurant, Mie Gacoan Medan Pancing. Using a quantitative approach, this study relied on primary data collected through a questionnaire from 100 respondents. The questionnaire was distributed both directly at the restaurant location and online through the WhatsApp platform, with a Likert scale of 1–5 to measure respondents' perceptions of service quality and consumer loyalty. Data analysis was carried out with the help of SPSS version 27 software, including validity and reliability tests to ensure instrument quality, normality tests to test data distribution, and simple linear regression to evaluate the influence of service quality on consumer loyalty. The study also conducted a determination test (R²) to assess the contribution of the independent variables to the dependent variable. The results showed that service quality had a positive and significant influence on consumer loyalty, with a significance value of 0.001. Service quality accounted for 58.4% of the variation in consumer loyalty. This research makes an important contribution to the development of service improvement strategies in the semi-fast food restaurant sector, particularly for Mie Gacoan managers. Additionally, the findings of this study are expected to enrich the literature related to service quality management and consumer loyalty in the culinary industry, especially in the local context. These results open up opportunities for further research to explore other variables that may also affect consumer loyalty in the industry.
Co-Authors Aulia Ramadhani Fikri, Muhammad Ilham Kartika, Rina Manalu, Lija Tanjung Manurung, Indah Safitri Meiriza, Mica Siar Pangaribuan, Alexander Sabastian Pratiwi, Dian Maulina Siallagan, Lasenna Sitanggang, Rexsy Mardohot Situmorang, Ninda Rohani Tumanger, Salamah