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All Journal Jurnal Ilmiah Dinamika Teknik Teknotan: Jurnal Industri Teknologi Pertanian Agrointek Journal of Innovation and Applied Technology Jurnal Teknologi Pertanian Jurnal Sosioteknologi Jurnal Sains dan Teknologi Pangan Industria: Jurnal Teknologi dan Manajemen Agroindustri Jurnal Teknologi & Industri Hasil Pertanian Advances in Food Science, Sustainable Agriculture and Agroindustrial Engineering (AFSSAAE) SEAS (Sustainable Environment Agricultural Science) Agroindustrial Journal JURNAL AGROINDUSTRI HALAL Jurnal Ilmiah Teknologi Pertanian Agrotechno
Effendi, Mas'ud
Universitas Brawijaya
Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Environmental Science Immunology & microbiology Industrial & Manufacturing Engineering Materials Science & Nanotechnology Mechanical Engineering Medicine & Pharmacology Social Sciences Other

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Journal : Agroindustrial Journal

 1 
Value Chain Analysis on the Logistics Management as the Basis for Strategy Formulation to Increase Customer Satisfaction (Case Study in PT.Coca-Cola Amatil Indonesia - Plant East Java) Dian Setyawati; Imam Santoso; Mas’ud Effendi
Agroindustrial Journal Vol 1, No 1 (2012)
Publisher : APTA and DTIP FTP UGM

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (108.817 KB) | DOI: 10.22146/aij.v1i1.24991

Abstract

PT. Coca-Cola Amatil Indonesia (PT. CCAI) - Plant East Java as a carbonated soft drinks manufacturer isexperiencing a mismatch between planning and realization of product shipments shown by fullfilment anddelivery mismatch among the company target at difotai (delivery infull ontime accurately invoice). This thingwas d ue to an incompatibility among logistics management activities, so it is necessary to do value chainanalysis to find out which activity is the cause of nonconformities in order to do strategy formulationimprovement to enhance customer satisfaction. The purpose of this study was to determine the advantagesand disadvantages of logistics management in PT.CCAI - Plant East Java and make it as one of the basis forstrategy formulation to improve customer satisfaction with value chain analysis approach. This researchused descriptive analytical method. The data was obtained by distributing questionnaires to the Warehouseand Transportation in PT. CCAI - Plant East Java and analysed using fuzzy AHP method. The resultsshowed that the overall weight of the main activities in a row from the top was the activity of supplymanagement, information flow and order processing, demand planning and operations, and transportation.Some things on the transportation activities that needed to be improved as the basis for the strategyformulation, among others, operational procedure, the carrying capacity of the facility, as well as thesocialization and communication of problems and changes handling.
Development of Apple Juice Beverage Industry In Batu City Through Marketing Intelligence And Strategic Alliances Approach Mas’ud Effendi; Siti Asmaul Mustaniroh; Febrina Grace Tri Anti; Arifianto Hidayat
Agroindustrial Journal Vol 2, No 1 (2013)
Publisher : APTA and DTIP FTP UGM

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (75.391 KB) | DOI: 10.22146/aij.v2i1.25001

Abstract

The existence of apple juice industry in Batu is dominated by micro, small and medium enterprises (SMEs). This industry needs to be developed to direct the Batu potential as a tourism city through the development of agro-industry sector, which delivers added value. The purpose of this study to find out the source of the information, the type of information in the apple juice industry ingeneral and alliances form in the apple juice industry on micro and small scale that can be used for the development of the apple juice industry in Batu city. The results showed that the most important source of information and always used by the apple juice industry in Batu city is talking to customers with the strengths and weaknesses of competitors, cash flow, and corporate realgrowth as the most important type of information. Alliances that may be made to the development of micro and small-scale apple juice beverage industry with distributors are type of logisticsalliance, promotion alliance, and non-equity alliances.
Co-Authors A.A. Ketut Agung Cahyawan W Aditya Danang Pratama Ahmad Rizal Affandi Aprilliya Putri R Ariani, Risna Dyah Arief, Archam Arif Hidayat Arifianto Hidayat Aryo Pinandito Aulia Bayu Yushila, Aulia Bayu Azimmatul Ihwah Azzimatul Ihwah, Azzimatul Dian Setyawati Dimas Reditya Laksmana Putra Endra Cahyono Fatwatul Amalia Febrina Grace Tri Anti Fitri Alwi Azizah Fitriyah Fitriyah Fivien Wijayanti Hanny Hafiar Hany Setyorini Helmi Musyaffak Herman Tolle Imam Santoso Imam Santoso IMAM SANTOSO Irnia Nurika Jamhari Jamhari Lailia Zulfa Laksono, Tri Kurniawan Luluk Mei Arifa Maknunah, Lu'lu Ul Marita Rahmawati Ma’ruf Pambudi Nurwantara Miftakhurrizal Kurniawan, Miftakhurrizal Nur Hidayat Nurul Qomariyah Panji Deoranto Putra, Dimas Reditya Laksmana Putra, Dimas Reditya Laksmana Ramadhan, Naufal Hilmi Retno Astuti Riska Septifani Safira Aziz Mahdami Selvi Putri Simdora Siti Asmaul Mustaniroh Siti Asmaul Mustaniroh Siti Asmaul Mustaniroh Siti Asmaul Mustaniroh Sri Kumalaningsih Sucipto Sucipto Sucipto, Sucipto Susinggih Wijana Tri Candra Natalia Ullivia Fatasya Usman Effendi Usman Effendi Usman Effendi Wendra G. Rohmah, Wendra G. Wendra Gandhatyasri Rohmah Yoga Nariswara Yosephine Fanisa Dhani