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All Journal Cidea Journal Jurnal Pengabdian Masyarakat dan Riset Pendidikan Public Service And Governance Journal
Maliki Aji Prakoso
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Humanities Decision Sciences, Operations Research & Management Education Environmental Science Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Transformasi Digital dalam Pelayanan Publik: Analisis Implementasi Aplikasi PRO Denpasar Sebagai Model E-Government di Indonesia Maliki Aji Prakoso; Senna Wahyu Aji; Aji Ryandana; Rio Febrian; Rico Widit
Public Service and Governance Journal Vol. 6 No. 1 (2025): Januari : Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i1.2467

Abstract

Digitization has driven information technology to become a fundamental foundation in facilitating human tasks across various aspects, including governance. This study focuses on the implementation of the Online Public Service Application (PRO) Denpasar as part of e-government implementation in Denpasar City. The research aims to analyze the effectiveness of the PRO Denpasar application in improving the quality of public services, identify implementation challenges, and formulate improvement strategies based on a SWOT analysis. This study employs a descriptive qualitative method as the issues examined are social and dynamic in nature. This method enables researchers to explore phenomena in-depth by gathering information from various perspectives. The qualitative approach provides flexibility in understanding the social context and the dynamics of interactions between individuals or groups related to the phenomenon being studied. The results indicate that although the public satisfaction level with the application exceeds 80%, several challenges remain, such as uneven socialization, digital divides, and slow responses from relevant parties. The proposed strategies include developing a collaboration-based digital platform, enhancing data security, and implementing digital inclusion programs. This research underscores the importance of multi-stakeholder collaboration and continuous innovation to support the success of e-government.
Bagaimana Kepuasan Memediasi Citra Merek Dan Pengalaman Pelanggan Terhadap Niat Beli Ulang E-Wallet OVO Alya Takwarina Cahyani; Maliki Aji Prakoso; Murdiansyah Herman
CiDEA Journal Vol. 1 No. 1 (2022): CiDEA Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/cideajournal.v1i1.77

Abstract

Pada saat ini dunia semakin berkembang dan kemajuan IPTEK tidak bisa dihindarkan karena hampir seluruh kehidupan berkaitan dengan teknologi. Termasuk pembayaran melalui telepon seluler telah menjadi cara pembayaran termudah, menggantikan cara pembayaran tradisional. Kemajuan teknologi menyebabkan konsumen bergantung pada seluler karena lebih cepat, lebih mudah, dan praktis untuk melakukan transaksi sehari-hari dengan menggunakan ponsel. E-wallet adalah salah satu metode yang kuat untuk melakukan pembayaran melalui online, pengguna sadar bahwa menggunakan e-wallet dapat membantu transaksi keuangan menjadi sederhana dan cepat. Dalam hal aplikasi keuangan, keamanan/ kerahasiaan privasi sangat penting di era digital di antara kelompok generasi milenial.
Peningkatan Literasi Keuangan dan Pencatatan Akuntansi Sederhana bagi UMKM di Desa Pesisir untuk Mendorong Keberlanjutan Usaha Studi di Kelurahan Mangkang Wetan, Kecamatan Tugu, Kota Semarang: Pengabdian Nadia Dwi Irmadiani; Hermawan Budiyanto; Alya Takwarina Cahyani; Maliki Aji Prakoso; Slamet Riyono
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 3 No. 4 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 3 Nomor 4 (April 2025
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v3i4.1148

Abstract

Micro, small, and medium enterprises (MSMEs) in coastal areas generally face challenges in managing business finances effectively due to low financial literacy and the absence of simple accounting records. This community service program aims to improve financial literacy and daily financial recording skills among MSMEs in Mangkang Wetan Subdistrict, Tugu District, Semarang City. The method used is Participatory Action Research (PAR) through a participatory training approach and field assistance. The activities include problem identification, training sessions, recording simulations, and field visits over a two-week period. Evaluation results show that participants experienced an average score increase of 43.2% from pre-test to post-test in terms of financial literacy understanding. A total of 64% of participants began independently recording their daily finances. In addition to improved knowledge and skills, there was also a shift in attitudes regarding the importance of financial record-keeping and the emergence of initiatives to share this good practice with fellow entrepreneurs. Challenges such as low consistency and limited digital access remain concerns in ensuring program sustainability. Therefore, synergy between academics, the government, and local communities is needed to create a sustainable and inclusive financial literacy ecosystem.
Co-Authors Aji Ryandana Cahyani, Alya Takwarina Hermawan Budiyanto Murdiansyah Herman Nadia Dwi Irmadiani Rico Widit Rio Febrian Senna Wahyu Aji Slamet Riyono