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All Journal JURNAL SISTEM INFORMASI BISNIS JSI: Jurnal Sistem Informasi (E-Journal) Sistemasi: Jurnal Sistem Informasi JOURNAL OF APPLIED INFORMATICS AND COMPUTING Jurnal Informatika Universitas Pamulang Computer Based Information System Journal JOURNAL OF SCIENCE AND SOCIAL RESEARCH JURSIMA (Jurnal Sistem Informasi dan Manajemen) Walisongo Journal of Information Technology Bulletin of Computer Science Research KLIK: Kajian Ilmiah Informatika dan Komputer J-Intech (Journal of Information and Technology) Jurnal Desain dan Analisis Teknologi JURSIMA Jurnal Sistem Informasi dan Manajemen Jurnal Pengabdian Masyarakat Bangsa JoDENS: Journal of Digital Ecosystem for Natural Sustainability Journal of Information Technology Jurnal Perangkat Lunak
Adam, Steffi
Universitas Universal
Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Social Sciences Other

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ANALISIS PERENCANAAN STRATEGIS SISTEM INFORMASI PADA SMA XYZ DENGAN METODE WARD AND PEPPARD Steffi Adam; Ummul Fitri Afifah; Suryo Widiantoro; Marfuah Marfuah
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol 6, No 2 (2023): June 2023
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v6i2.1317

Abstract

Abstract: XYZ Senior High School Batam is a private school that was established in 2009 and has implemented information sytems and information technology as part of the schools business process activities. The implement of IS/IT at XYZ Senior High School aims to improve the effectiveness and efficiency of various jobs or activities that will be carried out by the school. Therefore, IS/IT strategic planning are certainly needed to assist schools in providing information that can support these goals. In order for the IS/IT strategic planning that is made to be in accordance with the vision, mission, and goals of XYZ Senior High School, the IS/IT strategic planning in this study will use the Ward and Peppard model framework starting from the internal and external environmental analysis process, as well as the IS/IT external and internal environmental analysis. The analysis process is carried out using SWOT, Value Chain, Porter's Five Force, PEST, technology trend analysis, and McFarlan's Strategic Grid matrix. The results of this study are to produce recommendations for nine new information systems, namely SIGAWAI; SIMAKEU; STUDENTS; E-Learning; SICRM; SITS; SIAMIK; SIAB; SIRANA; and SIHUMAS aims to make school services and operations more effective and efficientKeywords: analysis;ward and peppard framework;SI/IT strategic planning. Abstrak: Sekolah Menengah Atas XYZ Batam merupakan sebuah sekolah swasta yang berdiri pada tahun 2009 dan telah menerapkan sistem informasi dan teknologi informasi sebagai salah satu bagian dari kegiatan proses bisnis sekolah. Penerapan SI/TI pada SMA XYZ bertujuan untuk meningkatkan efektivitas dan efisiensi dari berbagai pekerjaan ataupun kegiatan yang akan dilakukan oleh pihak sekolah. Oleh sebab itu, perencanaan strategis SI/TI tentu sangat diperlukan untuk membantu pihak sekolah dalam menyediakan informasi yang dapat mendukung tujuan tersebut. Agar perencanaan strategis SI/TI yang dibuat dapat sesuai dengan visi, misi, dan tujuan dari SMA XYZ, maka perencanaan strategis SI/TI pada penelitian ini akan menggunakan kerangka model Ward and Peppard yang dimulai dari proses analisis lingkungan bisnis internal dan eksternal, serta analisis lingkungan SI/TI eksternal dan internal. Proses analisis dilakukan dengan menggunakan teknik analisis SWOT, analisis Value Chain, analisis Five Force Porter, analisis PEST, analisis tren teknologi, dan matriks McFarlans Strategic Grid. Hasil dari penelitian ini adalah menghasilkan rekomendasi sembilan sistem informasi baru yaitu SIGAWAI; SIMAKEU; SISWARU; E-Learning; SICRM; SITS; SIAMIK; SIAB; SIRANA; dan SIHUMAS bertujuan agar pelayanan dan operasional sekolah menjadi lebih efektif dan efisienKata kunci: analisis;metode ward and peppard;perencanaan strategis SI/TI.
OPTIMALISASI SISTEM KEAMANAN JARINGAN DAN MANAJEMEN BANDWIDTH PADA JARINGAN (STUDI KASUS: CU TUNAS HARAPAN) Suharyanto, Cosmas Eko; Simanjuntak, Pastima; Adam, Steffi
Jurnal Desain Dan Analisis Teknologi Vol. 1 No. 1 (2022): Juli
Publisher : Aptikom Kepri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (404.859 KB) | DOI: 10.58520/jddat.v1i1.14

Abstract

Credit Union (CU) Tunas Harapan, sebuah kantor yang menggunakan 20 komputer dengan total bandwidth 9.73 Mbps. Tingginya akses user yang menggunakan internet, koneksi menjadi tidak stabil, serta banyaknya user yang mengunakan layanan internet, media sosial, streaming dalam waktu jam kerja mengakibatkan penurunan performasi pekerjaan, sehingga dibutuhkan cara untuk mengoptimalkan bandwidth dan optimasi keamanan. Agar bandwidth yang tersedia dapat digunakan secara merata, diterapkan metode Simple Queue, dengan menggunakan mikrotik router board RB750. Sedangkan optimasi keamanan dengan pembatasan akses. Dari hasil pengujian yang didapat bahwa metode Simple Queue cukup baik dan masing-masing komputer mendapatkan bandwidth secara adil dan merata serta pembatasan akses dapat semakin mengefisienkan bandwidth sekaligus meningkatkan performa pekerjaan.
Literasi Digital: Pengenalan Dan Pencegahan Cyberbullying Di Lingkungan Sekolah Menengah Atas Adam, Steffi; Marfuah; Afifah, Ummul Fitri; Febrianti , Eka Lia
Jurnal Pengabdian Masyarakat Bangsa Vol. 3 No. 1 (2025): JURMAS BANGSA
Publisher : Riset Sinergi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62357/jurmas.v3i1.434

Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan literasi digital di kalangan siswa sekolah menengah atas (SMA) dengan fokus pada pengenalan dan pencegahan cyberbullying. Cyberbullying, sebagai bentuk perundungan digital, semakin marak di kalangan remaja dan dapat menimbulkan dampak psikologis yang serius. Melalui kegiatan ini, siswa diberi pemahaman mengenai definisi cyberbullying, perbedaannya dengan cyberharassment, serta dampak negatif yang ditimbulkan. Selain itu, siswa juga diberi informasi tentang statistik cyberbullying di Indonesia dan pentingnya peran sekolah dalam mencegahnya. Dalam kegiatan ini, diperkenalkan berbagai langkah pencegahan yang dapat dilakukan di lingkungan sekolah, termasuk kebijakan penggunaan teknologi yang bijak dan pelatihan mengenai hak dan kewajiban di dunia maya. Kegiatan ini dilaksanakan dengan metode sosialisasi yang dilaksanakan oleh empat orang narasumber kepada sekitar 35 peserta didik pada salah satu Sekolah Menengah Atas di Kota Batam. Hasil pengabdian ini menunjukkan bahwa kesadaran siswa meningkat terkait mengenai pentingnya etika digital dan memberikan dampak positif dalam menciptakan lingkungan sekolah yang aman dan bebas dari perundungan digital.
Aplikasi Penyesuaian Stock Sebagai Pendukung Proses Audit Pada Perusahaan Manufaktur dengan Metode RAD Charlitos, Ralfpiere; Adam, Steffi
J-INTECH (Journal of Information and Technology) Vol 11 No 1 (2023): J-Intech : Journal of Information and Technology
Publisher : LPPM STIKI MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32664/j-intech.v11i1.859

Abstract

XYZ is one of many manufacturing companies in the city of Batam operating in the field of plastic injection molding attempting to improve their business process by creating and integrating an information processing system. Currently, PT. XYZ is facing an issue regarding inaccuracy between physical and digital stock. This issue caused PT. XYZ to miss an opportunity to appeal towards a larger market. Despite doing an inventory audit, the inhouse system owned by the company didn’t accommodate input of the audit result regarding the stocks real condition, thus causing a need for time to figure out the root cause of a stock inaccuracy issue and to also solve it. This research is done to develop an application using a short and fast development cycle and implementation to receive results quicker with the intention of allowing the company to make a decision. The method used in Rapid Application Development (RAD), contains 3 processes which consists of, Requirements Planning, Design and Implementation. The result of the research shows that implementation of this system speeds up the investigation process of stock inaccuracy so that the company could deal with issue at hand immediately. Furthermore, according to observation results, the accuracy of the data between the system and the actual achieved 90%, which is an increase of around 30-40% compared to before the system was implemented
PEMANFAATAN TEKNOLOGI INFORMASI DALAM MANAJEMEN PENGETAHUAN BAGI PELAKU USAHA KECIL MENENGAH DI KOTA BATAM Adam, Steffi
JURSIMA Vol 6 No 2 (2018): Jursima Vol. 6 No. 2, Desember 2018
Publisher : INSTITUT TEKNOLOGI DAN BISNIS INDOBARU NASIONAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47024/js.v6i2.129

Abstract

The purpose of this study is to determine the used of knowledge management methods for SMEs entrepreneurs by using information technology. SMEs as the support and savior of the economy should be able to manage their knowledge, in order to compete in knowledge-based economy era. The existence of information technology (IT) is used as a tool and technique to simplify the process of knowledge management. With the existence of the IT, knowledge management process can be done quickly, effectively and efficiently. This study using descriptive analysis.  The samples of this research are 30 SMEs entrepreneurs of food production (culinary). From the results of the descriptive analysis we can see that Methods and tools of knowledge management involving the most widely used IT SMEs in Batam is an advanced search tools. While knowledge management methods and tools that do not involve IT most used by SMEs in Batam is a Peer Assist. (SA)
Implementation of Profile Matching in Evaluating Customer Satisfaction for PT. BKZ Expedition Services marfuah, marfuah; Adam, Steffi; Husin, Abdullah; Tanjaya, David
Sistemasi: Jurnal Sistem Informasi Vol 14, No 4 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i4.5212

Abstract

Evaluation of service satisfaction is essential for decision-making related to efforts to improve service quality. PT. BKZ’s expedition service conducts customer satisfaction evaluations as part of its competitive strategy. The satisfaction assessment for PT. BKZ's import goods delivery service is carried out using five criteria: Reliability, Responsiveness, Assurance, Empathy, and Tangibles. The evaluation process employs the Profile Matching method, which functions to identify the competency gap between actual data values and the predefined profile benchmarks. The questionnaire was distributed online and filled out by PT. BKZ customers. The results indicate that the implementation of the Profile Matching method is effective in supporting decision-making related to service improvement and enhancement strategies at PT. BKZ. The three lowest-scoring criteria that require follow-up action are Empathy (38), Assurance (38.65), and Responsiveness (39.3). These aspects must be improved, particularly among frontline staff at PT. BKZ. The next policy direction should focus on maintaining current staff performance and providing motivation to foster continuous improvement. This can be achieved by offering performance-based bonuses to employees with the highest service satisfaction evaluation scores and providing training programs for those with the lowest performance scores.
Analisis Usability dan Aksesibilitas Desain UI/UX Aplikasi HIMAKOM Universitas Universal Menggunakan System Usability Kaharuddin; Adam, Steffi; Pernando, Yonky
KLIK: Kajian Ilmiah Informatika dan Komputer Vol. 4 No. 5 (2024): April 2024
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/klik.v4i5.1479

Abstract

In the current era of advances in information technology, optimal UI/UX planning is crucial for producing a well-structured information system. A focus on user interface (UI) and user experience (UX) is important in ensuring the effectiveness and suitability of applications to user needs. Therefore, this research aims to analyze the Usability and accessibility aspects of UI/UX design designed with the Neumorphism design style, especially to meet the organizational needs of the Computer Faculty Student Association (HIMAKOM) at Universal University. The user-centered design (UCD) method is used in the application interface design process, with Usability testing using the System Usability Scale (SUS) as an evaluation tool. The research results show that although UI/UX design obtained an average SUS score of 67.4, which indicates a slight level of acceptability, it is still included in the marginal high category. These results indicate that the design requires adjustments to improve the overall user experience. However, in terms of accessibility, the design shows feasibility with an average percentage value of 76, indicating adequate attention to user diversity. In conclusion, although the UI/UX design requires several improvements to increase its Usability level, the design has sufficiently paid attention to the accessibility aspect, so it can be considered feasible and able to meet the needs of the HIMAKOM organization. It is recommended to carry out continuous iteration based on user feedback to improve optimal user experience. Thus, this research can provide important guidance for the development of applications that can best meet user needs and preferences
Augmented Reality based Gamified Mandarin Learning Application Adam, Steffi; Marfuah, Marfuah; Afifah, Ummul Fitri; Abdullah, Abdullah
Sistemasi: Jurnal Sistem Informasi Vol 13, No 6 (2024): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Most Chinese-heritage parents will teach their children Mandarin as early as possible. Parents will do various things such as providing additional Mandarin tutoring or enrolling their children in schools that teach Mandarin. Unfortunately, many children become bored and unwilling to learn Mandarin because Mandarin has a complex language structure, starting from writing, pronunciation, and grammar. This study aims to develop a Mandarin language learning application based on augmented reality that incorporates gamification elements to increase children's learning motivation. The development method used is waterfall. The results of this study show that with the existence of a gamified Mandarin language learning application based on augmented reality, Mandarin learning becomes more tangible, thus it is expected to facilitate increasing children's motivation to learn Mandarin.
Mapping Information Technology Governance Using the Design Factor Framework COBIT 2019 at PT. XYZ Afifah, Ummul; Adam, Steffi; Marfuah, Marfuah
Sistemasi: Jurnal Sistem Informasi Vol 13, No 1 (2024): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v13i1.3599

Abstract

PT. XYZ is a company based in the Riau Islands, specializing in the production of electric vehicle chargers and inverters. PT. XYZ has implemented information technology to meet its business needs. The purpose of this research is to achieve alignment between the business goals and the use of technology at PT. XYZ. The company has not yet utilized information technology governance to effectively support its objectives. Information technology governance mapping is carried out using the COBIT 2019 Framework mapping include processes EDM01, EDM03, EDM05, APO01, APO03, APO05, APO08, APO09, APO10, APO11, APO12, APO13, APO14, BAI02, BAI03, BAI05, BAI06, BAI07, BAI09, BAI10, DSS01, DSS02, DSS03, DSS04, DSS05, DSS06, MEA01, MEA02, MEA03, MEA04.
Aplikasi Penyesuaian Stock Sebagai Pendukung Proses Audit Pada Perusahaan Manufaktur dengan Metode RAD Ralfpiere Charlitos; Steffi Adam
J-INTECH ( Journal of Information and Technology) Vol 11 No 1 (2023): J-Intech : Journal of Information and Technology
Publisher : LPPM STIKI MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32664/j-intech.v11i1.859

Abstract

XYZ is one of many manufacturing companies in the city of Batam operating in the field of plastic injection molding attempting to improve their business process by creating and integrating an information processing system. Currently, PT. XYZ is facing an issue regarding inaccuracy between physical and digital stock. This issue caused PT. XYZ to miss an opportunity to appeal towards a larger market. Despite doing an inventory audit, the inhouse system owned by the company didn’t accommodate input of the audit result regarding the stocks real condition, thus causing a need for time to figure out the root cause of a stock inaccuracy issue and to also solve it. This research is done to develop an application using a short and fast development cycle and implementation to receive results quicker with the intention of allowing the company to make a decision. The method used in Rapid Application Development (RAD), contains 3 processes which consists of, Requirements Planning, Design and Implementation. The result of the research shows that implementation of this system speeds up the investigation process of stock inaccuracy so that the company could deal with issue at hand immediately. Furthermore, according to observation results, the accuracy of the data between the system and the actual achieved 90%, which is an increase of around 30-40% compared to before the system was implemented
Co-Authors Abdullah Abdullah Afifah, Ummul Afifah, Ummul Fitri Afrina Afrina Agus Suryadi Azizah Nur Arifah Awali Charlitos, Ralfpiere Febrianti, Eka Lia Kaharuddin Marfuah Marfuah Marfuah Marfuah Marfuah, Marfuah Pernando, Yonky Ralfpiere Charlitos Raymond Erz Saragih Simanjuntak, Pastima Suharyanto, Cosmas Eko Syastra, Muhammad Taufik Tanjaya, David Valerian Yamin Widiantoro, Suryo