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Tourist Attraction Development after Revitalization of Taman Mini Indonesia Indah Rainanto, Bambang Hengky; Wiranti, Putri; Pujiastuti, Sri; Suryanti, Cecilia Valentina Srihadi; Bon, Abdul Talib; Melle, Jonathan van; Rudyanto, Bambang
Stupa Vol 6 No 2 (2024): Global Research on Tourism Development and Advancement (GARUDA)
Publisher : Prasetiya Mulya Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21632/garuda.6.2.124-142

This study investigates the development of tourist attractions at Taman Mini Indonesia Indah (TMII) following its revitalization, using the 4A framework: Attractions, Accessibility, Amenities, and Ancillary Services. A qualitative descriptive approach was applied, with data analyzed using Nvivo 12 Plus to facilitate thematic coding and identify patterns from interviews and observations. The findings highlight substantial improvements across all 4A components. TMII’s attractions, including regional pavilions, museums, and thematic parks, have diversified and enhanced, appealing to a broader range of visitors. Accessibility has been significantly improved through upgraded transportation infrastructure, such as roads and public transit options. Enhanced amenities, including parking facilities, restrooms, and dining areas, have increased visitor convenience and satisfaction. Ancillary services, such as information centers and interactive educational activities, further enrich the tourism experience. Additionally, three key post-revitalization dimensions are identified: physical, economic, and social. The physical dimension involves the development of attractions, infrastructure upgrades, and environmental conservation efforts. Economically, TMII has expanded income sources, empowered small and medium enterprises, invested in infrastructure, and hosted events, strengthening its position as a premier destination. Socially, TMII serves as a center for education, cultural engagement, and community interaction, fostering a dynamic and inclusive social environment.

Tourist Attraction Development After Revitalization of Taman Mini Indonesia Indah Rainanto, Bambang Hengky; Wiranti, Putri; Pujiastuti, Sri; Suryanti, Cecilia Valentina Srihadi; Bon, Abdul Talib; van Melle, Jonathan; Rudyanto, Bambang
Stupa Vol 7 No 1 (2025): Global Research on Tourism Development and Advancement (GARUDA)
Publisher : Prasetiya Mulya Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21632/garuda.7.1.13-30

This study investigates the development of tourist attractions at Taman Mini Indonesia Indah (TMII) following its revitalization, using the 4A framework: Attractions, Accessibility, Amenities, and Ancillary Services. A qualitative descriptive approach was applied, with data analyzed using Nvivo 12 Plus to facilitate thematic coding and identify patterns from interviews and observations. The findings highlight substantial improvements across all 4A components. Additionally, three key post-revitalization dimensions are identified: physical, economic, and social. The physical dimension involves the development of attractions, infrastructure upgrades, and environmental conservation efforts. Economically, TMII has expanded income sources, empowered small and medium enterprises, invested in infrastructure, and hosted events, strengthening its position as a premier destination. Socially, TMII serves as a center for education, cultural engagement, and community interaction, fostering a dynamic and inclusive social environment.

Pengaruh Harga Dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Di Sudut Temu By Toastea Cafe Bogor Madyaratri, Ardha Nareswari; Suryanti, Cecilia Valentina Srihadi; Rainanto, Bambang Hengky
Jurnal Ilmiah Pariwisata Kesatuan Vol. 6 No. 1 (2025): JIPKES Edisi Januari 2025
Publisher : Prodi Pariwisata dan LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jipkes.v6i1.3328

Tourism is not only an important economic sector for a country, but also has a significant impact on the food and beverage industry. Despite facing the challenges of the Covid-19 pandemic, this industry continues to grow, showing that the need for food and beverages remains high among the community. This high demand drives the growth of businesses in the food and beverage sector, such as restaurants and cafes, creating many food and beverage businesses. In facing this competition, every entrepreneur needs to have a unique strategy to attract customers. The purpose of this study was to identify the effect of price and service quality on customer satisfaction at Sudut Temu By ToasTea Cafe Bogor. This study uses a quantitative approach, with data analyzed using SPSS Statistics 29 Year 2023. The sample of this study consisted of 100 respondents, using the probability sampling method with the Slovin formula. The instrument used was a questionnaire to collect data from respondents. The results of the study showed that price and service quality had a positive and significant effect on customer satisfaction partially. Regression analysis also showed that price and service quality had a positive and significant effect simultaneously on customer satisfaction. The most dominant variable in influencing customer satisfaction in this study was service quality. Keywords: Price, Service Quality, Customer Satisfaction

BASIC TRAINING OF TOURISM HUMAN RESOURCES FOR THE SITU GEDE VILLAGE COMMUNITY, BOGOR: EFFORTS TO INCREASE LOCAL CAPACITY AND DEVELOP ECOTOURISM Rainanto, Bambang Hengky; Suryanti, Cecilia Valentina Srihadi; Saragi, Charles Parnauli; Yuwantiningrum, Sri Endah; Manurung, Tarida Marlin Surya; Utami, Nisa Rahmaniyah; Nurachmad, Edi; Hermawan, Yanto
Abdi Dosen : Jurnal Pengabdian Pada Masyarakat Vol. 9 No. 2 (2025): JUNI
Publisher : LPPM Univ. Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/abdidos.v9i2.2771

This training program aims to improve the capacity of local human resources in managing the ecotourism potential of Situ Gede, Bogor. The activity was held on August 10, 2023 at the Rizen Padjadjaran Hotel, Jl. Binamarga II, Baranangsiang, Bogor City. The core focus of this training is to provide basic knowledge about the concept of tourism, quality visitor services, environmental management, and community-based marketing strategies. A total of 30 participants consisting of local residents, tourism managers, and small and medium enterprises (SMEs) of Situ Gede Village participated in the activity. The implementation method consisted of interactive lectures, field-based practices, and group discussions. The results of the training showed a significant increase in participants' understanding of the structure of tourism management, the importance of providing friendly and professional services, and the basic principles of environmental conservation. In addition, participants began to realize the importance of utilizing social media platforms as an effective promotional tool to attract visitors. The results of the pre-test and post-test evaluations showed an average increase in knowledge of around 60%. This activity shows a positive impact as an initial step in developing competent tourism human resources. Based on these findings, it is recommended that further training be conducted with an emphasis on developing thematic tour packages, increasing capacity in digital marketing, and establishing strategic collaborations between tourism stakeholders and local small businesses.

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