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All Journal Jurnal Keuangan dan Perbankan JDM (Jurnal Dinamika Manajemen) Manajemen Bisnis Kompetensi Indonesian Journal of Community Services Intervensi Komunitas: Jurnal Pengabdian Masyarakat Telaah Bisnis Jurnal Ekonomi Trisakti JUARA: JURNAL WAHANA ABDIMAS SEJAHTERA Jurnal Manajemen dan Pemasaran Jasa PERMANA : Jurnal Perpajakan, Manajemen, dan Akuntansi Dirkantara Indonesia
Wahyuni Rusliyana Sari
Universitas Trisakti
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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DO TRUST AND CUSTOMER INTIMACY AFFECT CUSTOMER LOYALTY? Farasky, Agung; Rusliyana Sari, Wahyuni; Pratomo, Luki Adiati
Jurnal Ekonomi Trisakti Vol. 4 No. 2 (2024): Oktober
Publisher : Lembaga Penerbit Fakultas EKonomi dan Bisnis 

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/v4i2.21154

Abstract

This study aims to identify factors influencing customer loyalty in Islamic Banking customers. One hundred seventy respondents filled out the questionnaire online. The sample collection techniques were purposive sampling and the Structure Equation Model (SEM). The results indicated that customer trust and intimacy positively affect customer loyalty.
ANTESEDEN CONTINUANCE USAGE INTENTION DAN KONSEKUENSINYA PADA PENGGUNA APLIKASI TRAVEL ONLINE Hartanto, Cellind Ventaria; Rusliyana Sari, Wahyuni; Pratomo , Luki Adiati
Jurnal Ekonomi Trisakti Vol. 5 No. 1 (2025): April 2025
Publisher : Lembaga Penerbit Fakultas EKonomi dan Bisnis 

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/v5i1.22458

Abstract

Penelitian ini bertujuan menguji pengaruh continuance usage intention terhadap pengguna aplikasi travel online. 203 responden dikumpulkan dengan metode purposive sampling. Metode yang digunakan adalah Structural Equation Model (SEM). Hasil penelitian membuktikan bahwa time saving, convenience, dan continuance usage intention berpengaruh positif terhadap continuance usage intention, sedangkan money saving tidak berpengaruh positif terhadap continuance usage intention.
Co-Authors Adinda Putri Ramdhani Anita Roosmalina Matusin astarini, dyah Christina Dwi Astuti Farasky, Agung Hartanto, Cellind Ventaria Hartini Henny Setyo Lestari Ibrahim, Harsha Danya Khristina Curry Leon, Farah Margaretha Lidia Wahyuni Luki Adiati Pratomo Marneta Ekaputri Mayasari Mayasari, Mayasari Powel Hartono Pratomo , Luki Adiati Reniati Karnasi Suwinto Johan Wahyuningsih Sentosa Willy Arafah