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All Journal Arus Jurnal Sosial dan Humaniora ProBisnis : Jurnal Manajemen DEVOTE: Jurnal Pengabdian Masyarakat Global Economics and Business Journal Journal of Artificial Intelligence and Digital Business Tuhenori: Jurnal Ilmiah Multidisiplin Jurnal Ekonomi, Manajemen, Akuntansi
Waruwu, Robin Markus Putra
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Journal : Economics and Business Journal

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Analysis of Human Resource Competency in Improving Employee Performance in The Department Communication and Informatics of Gunungsitoli City Lase, Nidasari; Waruwu, Sukaaro; Waruwu, Meiman Hidayat; Waruwu, Robin Markus Putra
Economics and Business Journal (ECBIS) Vol. 4 No. 1 (2025): November
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v4i1.185

Abstract

This study aims to analyze human resource competencies in improving employee performance at the Communication and Information Agency of Gunungsitoli City. Employee competencies, both in terms of technical knowledge, communication skills, and work attitudes, are important factors in determining the success of implementing government duties, especially in the digital era and the implementation of the Electronic-Based Government System (SPBE). This study uses a qualitative approach with data collection techniques through in-depth interviews, observation, and documentation. The results show that most employees have adequate technical skills in operating information technology devices, and demonstrate discipline and responsibility in carrying out their duties. The Communication and Information Agency has also exceeded several strategic performance targets, including improving digital services, public participation, and increasing the SPBE index value. This study recommends the importance of increasing regular training, updating digital infrastructure, and strengthening the competency-based performance evaluation system. Overall findings indicate that the development of HR competencies has a significant contribution to achieving effective, efficient, and adaptive institutional performance to the demands of the digital era.
Analysis of Human Resource Planning in Facing Challenges in The Digital Era at State Vocational School 2 Gunungsitoli, Gunungsitoli City Mendrofa, Jepi Masa; Zega, Yamolala; Gulo, Heniwati; Waruwu, Robin Markus Putra
Economics and Business Journal (ECBIS) Vol. 4 No. 1 (2025): November
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v4i1.241

Abstract

This study aims to analyze human resource (HR) management planning, identify obstacles, and formulate efforts to support the digitalization of school management. The study used a qualitative descriptive approach with in-depth interviews, observation, and documentation techniques with the principal, vice principal, teachers, and administrative staff. The results showed that HR planning at SMK Negeri 2 Gunungsitoli was carried out through three main steps: (1) needs analysis and preparation of technology-based teacher formation, (2) competency mapping and identification of information and communication technology (ICT) training needs, and (3) empowerment of teachers and staff through workshops, mentoring, and discussion forums. Obstacles faced included limited digital literacy among teachers and staff, unequal network access, and resistance to changes in technology-based learning methods. Efforts made by the school included providing digital literacy training, optimizing available devices and networks, utilizing offline learning applications, and creating a work culture that is adaptive to innovation. This study concluded that targeted HR planning, infrastructure support, and continuous competency development are important factors in realizing effective digital transformation in schools. These findings are expected to be useful for SMK Negeri 2 Gunungsitoli, other educational institutions, and further researchers in developing digitalization strategies for school management.
Co-Authors Ayler Beniah Ndraha Bate'e, Maria Magdalena Fatolosa Hulu Gulo, Heniwati Harefa, Ewin Berkat Syahputra Harefa, Tipnov Misericordias Krisgav Ratnasari Mendrofa Laia, Otanius Laoli, Ignes Monica Lase, Delipiter Lase, Nidasari Meiman Hidayat Waruwu Mendrofa, Jepi Masa Mendrofa, Syah Abadi Mentari, Cut Tiur Ndruru, Dedisius Palindungan Lahagu Telaumbanua, Falentinus Teguh Karya Waruwu, Feberianto Zai, Kurniawan Sarototonafo Zebua, Hendianus Zega, Yamolala