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All Journal Jurnal Visi Manajemen (JVM) Literacy : International Scientific Journals of Social, Education, Humanities
Bayu Ade Prabowo
Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia
Humanities Decision Sciences, Operations Research & Management Education Social Sciences

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Memaksimalkan Kepuasan Tamu dan Keuntungan Finansial: Pendekatan Terintegrasi dalam Manajemen Hotel Wimarion Septa Intiar; Enik Rahayu; Bayu Ade Prabowo
Jurnal Visi Manajemen Vol. 11 No. 1 (2025): Jurnal Visi Manajemen
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/jvm.v11i1.510

Abstract

This study delves into an integrative management approach within the context of Wimarion Hotel, with a dual focus on augmenting guest satisfaction and enhancing financial viability. Through the incorporation of pivotal factors encompassing front office services, pricing dynamics, customer communication strategies, interior design aesthetics, and overarching business strategies, the research endeavors to pinpoint variables that can be optimized to synergistically boost employee productivity and fiscal gains. Employing a quantitative cross-sectional methodology, data was gathered from a sample of 100 randomly chosen hotel patrons via questionnaire dissemination. Analysis underscores a statistically significant positive correlation between guest satisfaction, financial profitability, and the realization of an integrated management framework. These findings underscore the imperative of adopting comprehensive strategies in hotel administration, underscoring the intrinsic linkages between guest contentment and fiscal prosperity in achieving overarching management cohesion
Speaking Proficiency Among English Specific Purpose Students: A Literature Review On Assessment And Pedagogical Approaches Shella Gherina Saptiany; Bayu Ade Prabowo
LITERACY : International Scientific Journals of Social, Education, Humanities Vol. 3 No. 1 (2024): April : International Scientific Journals of Social, Education, Humanities
Publisher : Badan Penerbit STIEPARI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/literacy.v3i1.1392

Abstract

Developing speaking proficiency is a critical goal for students in English for Specific Purposes (ESP) programs, as effective oral communication skills are essential for their future professional success. This literature review aims to synthesize existing research on assessing and enhancing speaking proficiency among ESP students through various pedagogical approaches. The review explores three main themes: 1) the multifaceted nature of speaking proficiency for ESP students, encompassing linguistic competencies, pragmatic awareness, and intercultural communicative competence; 2) assessment methods for evaluating ESP students' speaking abilities, including standardized tests, performance-based assessments, and contextualized rubrics; and 3) pedagogical approaches for improving speaking skills, such as task-based language teaching, project-based learning, technology integration, and explicit instruction on pragmatics and discourse strategies. The literature review highlights the importance of aligning assessment practices and instructional methods with the specific communicative needs and target language use situations of ESP learners in their respective professional domains. By critically analyzing and synthesizing the findings from relevant studies, this review contributes to a deeper understanding of best practices for assessing and developing speaking proficiency in ESP contexts. Implications for curriculum design, teacher training, and future research directions are discussed, with the ultimate goal of better preparing ESP students to become effective and confident communicators in their chosen fields.
Co-Authors Enik Rahayu Septa Intiar Shella Gherina Saptiany