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Perbandingan Kinerja Pelayanan Sebelum Dan Sesudah Penerapan Simrs Di Rumah Sakit Tipe B Irma, Eka; Rista, Indriana; Hartono, Budi; Daud, Alfani Ghutsa
Innovative: Journal Of Social Science Research Vol. 5 No. 4 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i4.20535

Abstract

The improvement of healthcare service quality demands hospitalsto adopt modern management systems, one of which is through theimplementation of the Hospital Management Information System (SIMRS). This study aims to analyze the comparison of serviceperformance before and after the implementation of SIMRS in a type B hospital, focusing on service time efficiency, the quality ofmedical record documentation, inter-unit coordination, and usersatisfaction. This research uses a descriptive qualitative approachwith a case study method conducted at a type B hospital in Pekanbaru City that has implemented SIMRS for more than oneyear. Data were collected through observation, in-depthinterviews, and documentation. The results show that theimplementation of SIMRS has had a positive impact on improvingservice efficiency, accelerating the registration and medicationretrieval processes, and enhancing the accuracy of medicalrecords and inter-unit coordination. However, the success ofSIMRS implementation is strongly influenced by infrastructurereadiness, staff training, and management support. SIMRS has a positive impact on enhancing service efficiency. This study recommends periodic evaluation of system performance andstrengthening of human resource capacity to optimize the benefitsof SIMRS in supporting fast, accurate, and high-qualityhealthcare services.
Manajemen Sistem Informasi Kesehatan di Dinas Kesehatan: Suatu Tinjauan Literatur Tentang Tantangan Dan Strategi Implementasi Rista, Indriana; Irma, Eka; Sari, Dea; Hartono, Budi; Daud, Alfani Ghutsa
Innovative: Journal Of Social Science Research Vol. 5 No. 4 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i4.20578

Abstract

Introduction: The Indonesian Health One Data Application (ASIK) is a government initiative aimed at achieving national health data integration. However, at the District Health Office level, the implementation of ASIK faces significant challenges such as limited human resources, inadequate ICT infrastructure, and budget efficiency constraints. Methods: This journal uses a literature review method, with data obtained from the Google Scholar database covering publications from 2020 to 2025, resulting in seven selected references. Results and Discussion: The study reveals that the implementation of the Health Information System at District Health Offices faces challenges related to inconsistent data quality, limited human resource skills, inadequate ICT infrastructure, and fragmented, non-integrated systems. Other issues include low motivation and weak supervision of data managers, poor user-friendly system design, and unequal internet access in remote areas. Recommended strategies include online training, coordination through Zoom meetings, the development of lightweight web-based systems, planned infrastructure funding, and ongoing technical assistance from central authorities. Conclusion and Recommendations: This study concludes that the implementation of Health Information Systems at District Health Offices is still hindered by issues of data quality, limited human resources, lack of system integration, and uneven infrastructure. Suggested strategies include online training, virtual coordination, user-friendly system development, and supportive national policies. Health Offices are encouraged to develop standardized data management SOPs, strengthen HR training, and optimize the use of digital technologies to improve efficiency and data integration toward achieving Indonesia's Health One Data vision.