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All Journal Jurnal Riset Kesehatan Jurnal Administrasi Kesehatan Indonesia Unnes Journal of Public Health Poltekita : Jurnal Ilmu Kesehatan PREPOTIF : Jurnal Kesehatan Masyarakat Jurnal Ners Jurnal Medika Hutama Jurnal Psikiatri Surabaya (Surabaya Psychiatry Journal) Jurnal Health Sains Indonesian Journal of Multidisciplinary Science Jurnal Locus Penelitian dan Pengabdian Jurnal Ilmu Kesehatan Masyarakat INJURITY: Journal of Interdisciplinary Studies Jurnal Indonesia Sosial Teknologi JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Jurnal ARSI : Administrasi Rumah Sakit Indonesia Journal of Indonesian Health Policy and Administration Poltekita: Jurnal Ilmu Kesehatan Kesmas: Jurnal Kesehatan Masyarakat Nasional (National Public Health Journal)
Basabih, Masyitoh
Fakultas Kesehatan Masyarakat, Universitas Indonesia
Aerospace Engineering Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary

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PATIENT SAFETY CULTURE IN PUBLIC GENERAL HOSPITALS: LITERATURE REVIEW Fauziyyah, Rifa; Basabih, Masyitoh
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Publisher : UI Scholars Hub

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Abstract

Background: The global prevalence of preventable adverse events in healthcare is a significant problem, with approximately 42.7 million annual accidents resulting in 23 million DALYs lost. Safety culture plays a crucial role in mitigating or exacerbating these incidents within hospitals. Objectives: To identify the results of the assessment of patient safety culture and the characteristics associated with patient safety culture in public general hospitals in various countries. Methods: This study was conducted between April-July 2021 utilizing a literature review approach using study searches through PubMed, Scopus, ScienceDirect, Google Scholar, and Garuda databases, and it discovered 17 papers from 2011-2021 that used the Hospital Survey on Patient Safety Culture (HSOPSC) as an instrument to assess patient safety culture. Results: This study found that patient safety culture at public general hospitals remains low, and hospital staff perception of safety has to be improved. Discussions: “Teamwork in hospital units” receives the most favorable replies, while “non-punitive response to error” receives the least positive responses. The majority of the employees assessed patient safety in their work unit as “excellent/very good/acceptable” and reported no incidents in the previous year. Staff and hospital characteristics were also found to be related to patient safety culture.
SERVICE OF PEOPLE WITH PSYCHIATRIC PROBLEMS (ODMK) AT THE PASAR BARU HEALTH CENTER AND PABUARAN TUMPENG HEALTH CENTER IN TANGERANG CITY IN 2022: A COMPARATIVE STUDY Firdaus, Mentari Kirana; Basabih, Masyitoh
Journal of Indonesian Health Policy and Administration Vol. 7, No. 3
Publisher : UI Scholars Hub

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Abstract

Mental health is one of the global health issues with cases that continue to increase every year. In 2019, psychiatric problems were the second leading cause of disability worldwide with a total of 970 million cases. This research is a comparative study that aims to determine the difference between ODMK services at Pasar Baru Health Center and Pabuaran Tumpeng Health Center. This research uses a qualitative approach with a case study method, data collection is done through in-depth interviews and document review. The variables analyzed include input, process, and output. The results of the study found that in the input variable, health human resources at Pabuaran Tumpeng Health Center had a higher workload than health human resources at Pasar Baru Health Center. In the process variable, Pasar Baru Health Center is able to carry out innovative activities to improve ODMK services during the pandemic. In the output variable, it was found that the quality of service at the Pasar Baru Health Center was better than the Pabuaran Tumpeng Health Center, besides that the coverage of ODMK services at the Pasar Baru Health Center in 2021 reached 128% while at the Pabuaran Tumpeng Health Center it only reached 77%. This study concludes that the health center that have adequate human resources and able to carry out services according to the existing situation, can produce higher quality services and achieve service coverage targets.
POTRAIT OF PUBLIC PRIVATE PARTNERSHIP POLICY SUBSTANCES IN REGIONAL HOSPITALS IN INDONESIA Basabih, Masyitoh
Journal of Indonesian Health Policy and Administration Vol. 8, No. 1
Publisher : UI Scholars Hub

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Public Private Partnership (PPP) is a strategy of the Indonesian Government to deal with budget constraints and overcome gaps in infrastructure, access, and quality of health services. PPP on the operational cooperation (KSO) model is the oldest and most widely applied practice by regional hospitals in Indonesia. The implementation of KSO must refer to government policies in the form of laws and regulations. Since its initial implementation until today, the Ministry of Home Affairs, as the body that oversees the local government, has not carried out a comprehensive evaluation of the KSO policy. This study was carried out by conducting document analysis related to the operational cooperation policies of regional hospitals and reviewing the substance of operational cooperation policies at the national and regional levels. Study found that there are no articles governing service level agreements; no performance indicators of cooperation in monitoring and evaluation, limited autonomy; several regional head regulations are not accompanied by technical guidelines; and there are variations in the substance of the regional head regulations. This study concludes that the KSO policy framework for regional hospitals is inadequate, incomplete, and limits the autonomy of regional hospitals.
The Influence of The Green Hospital Implementation Policy on The Energy Saving Behavior of XYZ Hospital Employees Using The Theory of Planned Behavior Approach Asmawati, Dika; Adisasmito, Wiku Bakti Bawono; Basabih, Masyitoh
Journal of Indonesian Health Policy and Administration Vol. 9, No. 1
Publisher : UI Scholars Hub

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This research uses the Theory of Planned Behavior as the theoretical framework to analyze the relationship between the implementation of green hospital policy and energy-saving behaviors of employees in the hospital environment. The study's sample consists of 150 permanent employees, and the statistical data are analyzed using the Structural Equation ModelingPartial Least Square (SEM-PLS) technique. The analysis results indicate that implementing the green hospital policy influences the supportive factors of behavior: attitudes, subjective norms, and perceived behavioral control. However, the tests also reveal that subjective norms do not positively correlate with the energy-saving behaviors of employees at the hospital. The mediation analysis shows that attitudes and perceived behavioral control mediate between the green hospital policy and the intention to save energy. In contrast, subjective norms do not significantly mediate the relationship. As organizations strive for sustainability, these insights offer valuable guidance for refining policies and interventions that promote energy conservation among management and hospital staff.
Medication Error Prevention Using Healthcare Failure Mode And Effect Analysis At Clinical Pharmacy Installation Salsabilla Kaulika Rinalda Putri Giri; Masyitoh Basabih; Basrin Harsono Sigalingging
Jurnal Riset Kesehatan Vol 13, No 1 (2024): MEI 2024
Publisher : Poltekkes Kemenkes Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31983/jrk.v13i1.10186

Abstract

Medication error is the second most common patient safety incident worldwide. Medication errors can be defined as unintentional failures in medication services that have the potential to cause harm to patients. Maintaining safe health services is highly dependent on the ability of service providers to proactively conduct patient safety risk analysis, one of which is using the Healthcare Failure Mode and Effect Analysis (HFMEA) method. This study was aimed at obtaining the HFMEA design as an effort to prevent medication errors at Company X Clinical Pharmacy Installation. The research method used is qualitative research with a specific type of Operations Research. Data collected by in-depth interviews, observation, secondary data analysis, and focus group discussion. The results of this study found factors that cause medication errors to occur from organizational factors and staff factors. These results then analyzed for the HFMEA design which obtained 11 risks that required attention and then 14 action plans are made to overcome them.  This study successfully developed HFMEA design to prevent medication error in Company X Clinical Pharmacy Installation.
Communication of dental and oral care in patients with anxiety disorders and bipolar patients in private clinics: Autoethnography Irwiena Tahar Sejati; Masyitoh Bashabih; Evi Martha
Indonesian Journal of Multidisciplinary Science Vol. 3 No. 10 (2024): Indonesian Journal of Multidisciplinary Science
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/ijoms.v3i10.921

Abstract

Mental health disorders are characterized by a variety of psychological, social, and emotional factors. Communication is the main gateway as a determinant of effective treatment, successful treatment, and improvement of the patient's quality of life within the scope of health services. This article is a case series written in Benntuk Autoethnography, a scientific writing that pours out the author's personal experience which is considered a social phenomenon that deserves to be researched. This scientific paper helps dentists, specialists in dentistry, and dental nurses better understand how to communicate with patients who have mental health disorders. This study is expected to provide information regarding optimal treatment outcomes and satisfactory care until the quality of dental and oral health services improves.
Burnout and Contributing Factors to Burnout Among Indonesian Healthcare Workers Before and During COVID-19 Pandemic Simbolon, Monalisa; Basabih, Masyitoh
Jurnal Psikiatri Surabaya Vol. 12 No. 2 (2023): November
Publisher : Faculty of Medicine, Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jps.v12i2.48468

Abstract

Introductions: The prevalence of burnout among health workers in Indonesia varies. During the Coronavirus Disease 2019 (COVID-19) pandemic, there was an increase in burnout among health workers. Many factors can affect the prevalence of burnout in health workers. Objectives: to provide an overview of the prevalence and factors that influence burnout among healthcare workers in Indonesia. Methods: The writing of this article uses the literature search method. Literature searches used the Pubmed and Google Scholar search engines, using literature within a time limit of 3 years before and three years during the COVID-19 pandemic. Results: It is known that the prevalence of burnout before the COVID-19 pandemic reached 19.8%–62.85%, and during the COVID-19 pandemic reached 5.2%–82%. For factors that affect burnout before and during the COVID-19 pandemic, there is not much difference between factors such as age, gender, marital status, type of work, workload, stress level, length of service, number of hours worked per week, and level of education. In several studies before the COVID-19 pandemic, additional factors such as religiosity, work environment, and organizational structure leadership were found. In contrast, during the COVID-19 pandemic, there were other risk factors, namely the risk of transmission of COVID-19, educational background, and access to psychological services. Conclusions: By knowing the factors related to burnout, it is hoped that it can be used as a step to form an effective and efficient management system to overcome burnout
Implementation of Lean Hospital Intervention in Outpatient Pharmacy Depot at the National Brain Center Hospital Prof. Dr. dr. Mahar Marjono Jakarta, Indonesia Dharmaningsih, Dwi; Andriani, Helen; Bashabih, Masyitoh; Tahir, Hadijah
Unnes Journal of Public Health Vol 13 No 1 (2024): Unnes Journal of Public Health
Publisher : Universitas Negeri Semarang (UNNES) in cooperation with Association of Indonesian Public Health Experts (Ikatan Ahli Kesehatan Masyarakat Indonesia (IAKMI))

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/ujph.v13i1.74992

Abstract

Waiting time for prescription services indicates the quality of hospital services. The waiting time at the National Brain Center Hospital Prof. Dr. dr. Mahar Marjono Jakarta (RSPON Jakarta) Regular Outpatient Pharmacy Depot has not yet reached the standard of ≤30 minutes for non-concoction prescription, ≤60 minutes for concoctions prescription. This research aims to reduce the waiting time for outpatient prescription services using the Lean Hospital approach, which uses operational research methods with a qualitative approach through direct observation, interviews, and document review. In current state conditions, the lead time for non-concoction prescriptions is 46.7 minutes, with the ratio of value-added activity to total service time 25%:75%, while for concoctions prescriptions is 98.9 minutes, with the ratio of 27%:73%. The highest waste is waiting and overprocessing. Causes of waste are human resources inefficiency, simultaneous doctors' practice schedules, no separate system for regular and executive outpatient staff, e-prescriptions optimation, internet instability, and patient interruptions. Lean hospital intervention was the Balancing-Heijunka through modification of shifts and 5S. Future state results showed a 28% reduction in lead time for non-concoction prescriptions (33.3 minutes), while concoction prescriptions decreased by 32% (67.1 minutes). Lean Hospital can reduce waste and lead time for prescription services.
Perlukah Keselamatan Pasien Menjadi Indikator Kinerja RS BLU? Basabih, Masyitoh
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Publisher : UI Scholars Hub

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Abstract

The government which is the Ministry of Health through its regulations mandates the importance of patient safety. This can be seen from the mention of patient safety in the four articles in Undang-Undang Number 44 Year 2009 about Hospital and specifically in the Minister of Health Regulation. The importance of patient safety issues in hos pitals is not directly proportional to the performance indicators of the BLU Hospital written inPeraturan Direktur Jenderal Pembendaharaan Number 34 Year 2014 about the Guidelines for Performance Appraisal of Public Ser vice Bodies for Health Services. In this regulation, it can be seen that the performance assessment of BLU Hospital consists of financial aspect and service aspect. Patient safety can be seen in service aspect more specially can be seen in group of clinical quality indicator which have maximum score 12 from 100. Clinic quality is measured with five indicator which four of them is death rate. If it refers to the magnitude of the emphasis on patient safety and the definition of patient safety, then the question is whether the indicator of mortality adequately represents the im portance of patient safety in the hospital? This article aimed to provide an overview of the role of patient safety in the performance indicators of hospital performance BLU. This study was conducted by using the literature review method. The results of this study indicate that the patient's safety efforts have not fully become the benchmark of BLU Hospital performance.
ANALYSIS OF ACCESSIBILITY OF PEOPLE WITH SENSORY DISABILITIES IN RSUD PASAR MINGGU Suryoputra, Daffaldo; Basabih, Masyitoh; Mulyani, Fify
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Publisher : UI Scholars Hub

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Abstract

People with a disability is someone who has conditions, whether physically and mentally that make a person experience difficulty in certain conditions and interact with their environment. Pasar Minggu Regional Hospital (RSUD Pasar Minggu) has achieved a general patient satisfaction indicator with satisfaction rate of 90% in 2022. This satisfaction indicator mainly comes from infrastructure and facility factors, along with the competence of service providers and costs. As a regional referral hospital, this hospital certainly has patients with physical limitations due to disabilities or illnesses. To ensure patient satisfaction can also be felt by patients with physical limitations, this study aimed to get an overview regarding the accessibility of health service facilities for persons with sensory disabilities at RSUD Pasar Minggu, both physically and non-physically. This qualitative study was supported by several data collection including observation, document review, and in-depth interviews with patients with sensory disabilities, as well as health workers at in the Eye polyclinic and ENT polyclinic in 2023. The results showed that physical accessibility at RSUD Pasar Minggu already includes information boards, guiding blocks, handrails, special information counters, while braille and TV text are in the process of planning to be provided at the hospital. Meanwhile, non-physical accessibility includes training for healthcare providers, socialization of health services, as well as special communication for people with disabilities which have been carried out quite well and have provided satisfaction for patients with visual and hearing impairments in terms of the quality of health services at RSUD Pasar Minggu.
Co-Authors Adisasmito, Wiku Bakti Bawono Andriani, Helen Anggika Yelzi Pratiwi Anhari Achadi Anisa Eka Amalia Asmawati, Dika Basrin Harsono Sigalingging Dharmaningsih, Dwi Ede Surya Darmawan Evi Martha Fauziyyah, Rifa Firdaus, Mentari Kirana Gultom, Chiefriana Dearni Haloho, Marisa Anggraini Indah Sari Br Hilda Melissa Ida Bagus Sila Wiweka Illiyana, Himma Ilmansyah, Vicky Danis Indriaswari Widhakuswara Irham, Hanifan Irwiena Tahar Sejati Jimmy Sakti Nanda Berguna Karina, Ristanti Kristi, Gandhi Lia Gardenia Partakusuma Mahury, Styfanni Mentari Kirana Firdaus Mila Fitriana Mulyani, Fifi Mulyani, Fify Nurmadani, Labbaika Pertiwi, Tasya Caesarena Pratiwi, Anggika Yelzi Rahmalina, Septia Rifa Fauziyyah Rojak, Thasya Sabilla Putri Salsabilla Kaulika Rinalda Putri Giri saputera, christina Septia Rahmalina Sigalingging, Basrin Harsono Simbolon, Monalisa Sjaaf, Amal Chalik Sondang Whita Kristina Tambun Suranta, Roy Michael Suryoputra, Daffaldo Tahir, Hadijah Tasya Caesarena Pertiwi Tiara Fani Yolanda Trisnawati, Wisda Valencia Imelda Triastuti Wendy Eszwara Widhakuswara, Indriaswari WINARTO Wulan Sri Damayanti Yolanda, Tiara Fani Zakaria Zakaria Zhafirah Salsabila