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EVALUASI EFEKTIVITAS PENGGUNAAN TELEDENTISTRY PADA PELAYANAN KESEHATAN GIGI DAN MULUT PADA MASA PANDEMI COVID19 – SISTEMATIK REVIEW Eszwara, Wendy; Basabih, Masyitoh
PREPOTIF : JURNAL KESEHATAN MASYARAKAT Vol. 8 No. 1 (2024): APRIL 2024
Publisher : Universitas Pahlawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/prepotif.v8i1.24854

Abstract

Pandemi COVID-19 membawa dampak yang sangat banyak terhadap berbagai aspek, tidak terkecuali pada pelayanan kesehatan gigi dan mulut. Sejumlah prosedur perawatan dalam pelayanan kesehatan gigi dan mulut dapat memicu terjadinya droplets dan aerosol sehingga berpotensi meningkatkan risiko penularan COVID-19. Berbagai upaya dilakukan untuk memberikan akses pelayanan kesehatan kepada masyarakat pada masa pandemi saat ini sehingga dapat membatasi rute penularan virus. Teledentistry menjadi alternativ sebuah praktik dalam menegakkan dan merencanakan perawatan dari jarak jauh oleh tenaga medis dengan memanfaatkan teknologi informasi dan komunikasi. Peran teledentistry menjadi sebuah solusi dalam menyebarkan informasi dengan cepat kepada masyarakat pada masa pandemi saat ini. Penelitian ini bertujuan untuk evaluasi penggunaan teledentistry sebagai akses pelayanan kesehatan gigi dan mulut pada masa pandemic COVID-19. Metode penelitian dilakukan dengan Systematic Review dengan pencarian manual data base melalui scopus, sciencedirect, proquest, dan pubmed dari tahun 2017-2023 yang berkaitan dengan teledentistry pada masa pandemi. Hasil penelitian diperoleh bahwa penggunaan teledentistry pada masa pandemi COVID-19 memberikan keefektifitasan menegakkan diagnose, penghematan biaya, serta dokter gigi dapat membantu proses konsultasi dan penjadwalan waktu yang tepat untuk dilakukan perawatan. Teledentistry merupakan solusi yang efektif dilakukan dimasa pandemi untuk mengurangi penyebaran virus sehingga dapat membantu masyarakat dalam melakukan konsultasi mengenai masalah kesehatan gigi dan mulut.
Medication Error Prevention Using Healthcare Failure Mode And Effect Analysis At Clinical Pharmacy Installation Giri, Salsabilla Kaulika Rinalda Putri; Basabih, Masyitoh; Sigalingging, Basrin Harsono
Jurnal Riset Kesehatan Vol 13 No 1 (2024): MEI 2024
Publisher : Poltekkes Kemenkes Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31983/jrk.v13i1.10186

Abstract

Medication error is the second most common patient safety incident worldwide. Medication errors can be defined as unintentional failures in medication services that have the potential to cause harm to patients. Maintaining safe health services is highly dependent on the ability of service providers to proactively conduct patient safety risk analysis, one of which is using the Healthcare Failure Mode and Effect Analysis (HFMEA) method. This study was aimed at obtaining the HFMEA design as an effort to prevent medication errors at Company X Clinical Pharmacy Installation. The research method used is qualitative research with a specific type of Operations Research. Data collected by in-depth interviews, observation, secondary data analysis, and focus group discussion. The results of this study found factors that cause medication errors to occur from organizational factors and staff factors. These results then analyzed for the HFMEA design which obtained 11 risks that required attention and then 14 action plans are made to overcome them.  This study successfully developed HFMEA design to prevent medication error in Company X Clinical Pharmacy Installation.
Training Management Analysis In Medical Service Training Program Trisnawati, Wisda; Basabih, Masyitoh; Sigalingging, Basrin Harsono
Jurnal Riset Kesehatan Vol 13 No 2 (2024): NOVEMBER 2024
Publisher : Poltekkes Kemenkes Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31983/jrk.v13i2.11385

Abstract

Indonesia still faces a problem with the quality of its human resource for health, despite the potential for improvement through training. According to the Ministry of Health data from 2022, only 44,391 out of 1,440,130 healthcare workers (3%) received accredited training., with many lacking a proper management process. The purpose of this study is to analyze the management of health worker training at Medstrap, organized by Company X using the Analyze, Design, Develop, Implement, Evaluate (ADDIE) Model. Researcher uses a cross-sectional design with a qualitative approach and uses in-depth interviews, observation, and document review. The result are: The analysis phase of training lacks depth, making it difficult to identify clear objectives, which are essential for developing a training roadmap. In the design phase, the absence of a clear blueprint for learning objectives and materials impacts the selection of methods and resources. Delivery and time management are big problems that can be seen from the implementation of training, which is influenced by the ability of the presenter to communicate and master the participants. Evaluation is limited by inadequate time and presenter capabilities, making it hard to measure training outcomes effectively. These issues, particularly in the analysis phase, highlight the need for improvement in the Medstrap process.
Pengalaman Pasien dan Kepuasan Pasien di Fasilitas Pelayanan Kesehatan: Literature Review Marisa Anggraini Indah Sari Br Haloho; Masyitoh Basabih
Jurnal Ners Vol. 9 No. 2 (2025): APRIL 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v9i2.42165

Abstract

Penelitian ini bertujuan untuk mengeksplorasi hubungan antara pengalaman pasien dan kepuasan pasien dalam pelayanan kesehatan di rumah sakit melalui tinjauan literatur sistematis. Metode PRISMA digunakan untuk menyeleksi artikel dari basis data ProQuest, PubMed, dan Scopus selama periode 2014–2023. Hasil analisis menunjukkan bahwa pengalaman pasien berpengaruh signifikan terhadap kepuasan mereka. Faktor utama yang memengaruhi pengalaman dan kepuasan pasien meliputi komunikasi tenaga medis, kenyamanan fisik, responsivitas staf, serta manajemen nyeri. Studi ini juga menemukan bahwa kombinasi pengukuran pengalaman dan kepuasan pasien memberikan gambaran lebih komprehensif terhadap kualitas layanan kesehatan. Selain itu, pengalaman dan kepuasan pasien berdampak pada niat untuk merekomendasikan rumah sakit, keterlibatan pasien dalam pengambilan keputusan, dan loyalitas pasien. Hasil kajian ini menegaskan pentingnya pendekatan terpadu dalam mengevaluasi kualitas layanan kesehatan guna meningkatkan pelayanan yang lebih responsif dan berpusat pada pasien.
Analisis Waktu Tunggu Pelayanan Resep Pasien Rawat Jalan di Instalasi Farmasi Rumah Sakit Swasta Ditinjau dari Tingkat Kepuasan Pasien: Literature Review Styfanni Mahury; Masyitoh Basabih
Jurnal Ners Vol. 9 No. 3 (2025): JULI 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v9i3.45924

Abstract

Penelitian ini merupakan literature review yang menggunakan metode PRISMA untuk menganalisis pengaruh waktu tunggu pelayanan resep terhadap tingkat kepuasan pasien rawat jalan di instalasi farmasi rumah sakit swasta. Studi ini mengkaji berbagai literatur dari tahun 2015–2025 yang memenuhi kriteria inklusi seperti metode kuantitatif, akses terbuka dan relevansi topik. Hasil sintesis dari sepuluh artikel menunjukkan bahwa waktu tunggu pelayanan resep, baik obat jadi maupun racikan,sangat memengaruhi kepuasan pasien. Waktu tunggu yang singkat dan pelayanan yang efisien berkorelasi positif dengan meningkatnya kepuasan dan loyalitas pasien, sedangkan keterlambatan pelayanan dapat menurunkan persepsi kualitas layanan rumah sakit. Temuan ini menggarisbawahi pentingnya optimalisasi sumber daya dan SOP di instalasi farmasi untuk meningkatkan mutu layanan dan pengalaman pasien.
Optimalisasi Peran Pelayanan Kesehatan Peduli Remaja (PKPR) dalam Upaya Pencegahan Perilaku Berisiko Pada Remaja di DKI Jakarta Ariani Shinta Azzahra; Diara Oktania; Nani Handayani; Andang Evrilianto; Susanna Muthmainnah; Robbiyani Ilma; Masyitoh Masyitoh
Jurnal Ners Vol. 10 No. 1 (2026): JANUARI 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v10i1.53484

Abstract

Adolescents are vulnerable to various risky behaviors, including violence. Although the Adolescent Health Care Program (PKPR) has been developed since 2003 and implemented in 44 community health centers in DKI Jakarta, this study aims to analyze the implementation of PKPR amid the surge in cases of adolescent violence to formulate efforts to optimize its role. To analyze the implementation and identify the challenges of PKPR in DKI Jakarta, as well as to formulate strategies to optimize the role of PKPR in reducing the surge in cases of violence and other risky behaviors among adolescents. This study uses a sequential exploratory mixed-methods study design, located at the DKI Jakarta Community Health Center. The data sources for this study come from primary data (structured questionnaires) and secondary data from official documents from the Health Office. A significant spike in the total number of violence cases was found in DKI Jakarta in 2024 (2084 cases), an increase of 215.8% from 2023. Victims aged 13-17 years were the highest group (552 victims), with boyfriends/girlfriends/friends experiencing a 312.7% spike (326 cases). This reinforces that PKPR has not been able to overcome classic implementation problems related to funding, facilities, and personnel. It is necessary to optimize the role of PKPR to overcome classic implementation problems and adapt to the handling of psychosocial violence cases. Key recommendations include improving health personnel training, providing facilities that ensure privacy and comfort for adolescents, and strengthening networks with schools and youth organizations.
Compliance Analysis Of Hand Hygiene Regulation Implementation At Dr. M. Goenawan Partowidigdo Pulmonary Hospital Based On Who Multimodal Hand Hygiene Improvement Strategy Mila Fitriana; Anhari Achadi; Masyitoh Bashabih; Ede Surya Darmawan; Ida Bagus Sila Wiweka
Jurnal Indonesia Sosial Teknologi Vol. 4 No. 9 (2023): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v4i9.726

Abstract

The Hospital Infection Prevention and Control Program (HIPCP) is an effort to reduce the risk of Healthcare-Associated Infections (HAIs), including hand hygiene compliance. WHO issued the Multimodal Hand Hygiene Improvement Strategy as one of the strategies to tackle low hand hygiene compliance. Dr. M. Goenawan Partowidigdo Pulmonary Hospital (RSPG) has implemented hand hygiene regulations referring to the current policies, but it has not met the target over the last three years. This study aims to analyze the implementation of the regulation of hand hygiene compliance at RSPG according to the WHO Multimodal Hand Hygiene Improvement Strategy, using an analytical descriptive qualitative approach with a case study method. The analysis uses the combination of the theory of George Edward III, Weaver, and the WHO Multimodal Hand Hygiene Improvement Strategy. WHO Multimodal Hand Hygiene Improvement Strategy assessment was conducted by scoring the Hand Hygiene Self-Assessment Framework (HHSAF). The results showed the lowest percentage of HHSAF scores on the bureaucratic structure variable, but the most important variable was the resource variable, namely human resources, related to activeness and behavior issues. These issues were obtained from in-depth interviews developed from structured questions on HHSAF. Hand Hygiene of RSPG is at an intermediate level. Researchers recommend behavioral enforcement with appreciative inquiry in addition to reward and punishment as an effort to improve compliance with the implementation of hand hygiene regulations at RSPG.
Opportunities and Challenges in Implementing Regional Public Service Agency Policy in Regional Hospitals: Systematic Review Masyitoh Basabih; Indriaswari Widhakuswara
Jurnal Ilmu Kesehatan Masyarakat Vol. 15 No. 1 (2024): Jurnal Ilmu Kesehatan Masyarakat (JIKM)
Publisher : Faculty of Public Health, Universitas Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26553/jikm.2024.15.1.1-20

Abstract

The Policy of the Regional Public Service Agency (Badan Layanan Umum Daerah or BLUD) is a form of autonomy for Regional Public Hospitals (Rumah Sakit Umum Daerah or RSD) born from healthcare service reforms. Despite being implemented for over two decades, several challenges in persist policy implementation. This research aims to analyze the opportunities and challenges in implementing the BLUD policy in RSD within the context of public services. The research method employed is a systematic review using inclusion criteria. Searches were conducted using the keywords policy implementation, BLUD, and RSD, utilizing the Garuda database and Google Scholar. This systematic review analyzes articles published from 2007 to 2022. The study identifies challenges such as resource quality, organizational fragmentation, and suboptimal communication. On the other hand, there is evidence of positive acceptance or response from implementers towards the BLUD policy. Based on the analysis, it can be concluded that the BLUD policy provides opportunities for RSD to enhance performance through its flexibility. Human resource capacity and communication pose challenges in BLUD policy implementation within RSDs. Implement targeted training programs for both regional governments and hospitals should address the specific needs and challenges of BLUD implementation, such as potential knowledge gaps arising from differing educational backgrounds.
Performance Analysis of Inpatient Unit at Universitas Indonesia Hospital Using the Malcolm Baldrige Framework in 2024 Ambarwati, Maulaya Istafa Tiwikrama; Basabih, Masyitoh; Sultoni, Siti
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 15 No. 1 (2026): April 2026
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v15i1.530

Abstract

The increasing number of hospitals each year has intensified competition. Hospitals must continuously improve their performance to survive and remain competitive. Inpatient performance assessment can help achieve more optimal results, as it represents the largest contributor to hospital revenue. This study aims to obtain results from an inpatient performance analysis using the Baldrige Excellence Framework at the Universitas Indonesia Hospital in 2024. This study used a cross-sectional design with a quantitative approach to obtain perceptions of performance assessment from the employee's perspective. The research sample was recruited using convenience sampling, comprising 58 respondents. This research reveals that the highest percentage index is the measurement, analysis, and knowledge management category (78,1%), while the lowest is the workforce category (70,8%). Bivariate analysis results uncover that the strategy category (r = 0.437) has a moderate correlation with result, while the other five categories have strong correlations: leadership (r = 0.572), customers (r = 0.640), measurement, analysis, and knowledge management (r = 0.716), workforce (r = 0.683), and operations (r = 0.630). Result category is influenced by suboptimal workforce management, including recruitment systems, allocation, planning, engagement, incentives, rewards, and efforts to prevent workforce reductions driven by high turnover. Management needs to place greater focus on the workforce by aligning with the characteristics of Generation Z, which currently dominates the workforce, to achieve better performance.
Dental Radiation Safety In Radiography Policies: Scoping Review And Findings In Indonesia Himma Illiyana; Masyitoh Basabih
Interdiciplinary Journal and Hummanity (INJURITY) Vol. 2 No. 7 (2023): INJURITY: Journal of Interdisciplinary Studies.
Publisher : Pusat Publikasi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58631/injurity.v2i7.98

Abstract

Radiation safety is important to prevent deterministic and stochastic effects on patients. The aims of this review are to summarize and provide an overview of radiography policies on dental radiation safety and to identify the gaps between Indonesia’s radiography policies with worldwide best practices. The review is based on the PRISMA-ScR. Articles are searched through Embase, Pubmed and Scopus. Articles focused on dental radiation safety are included with addition of policy documents found by manual searching. Results are summarized in a table and in-text and analyzed by comparing with policies in Indonesia.Ten articles are collected and identified as policy statement (n = 2), guideline (n = 2), and recommendation (n = 6). Three themes are used to summarize the findings: (1) target, (2) qualified expert, and (3) best practice. The result shows that all policies have incorporated safety radiation principles. Radiography policies regulates: dental practitioners and trained operators as personnel qualified to conduct radiography examination; appropriate technique and practical measures; x-ray maintenance and radiological testing. The scope of radiography policies in Indonesia is extensive, with health facilities and service providers as the primary policy targets