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All Journal Journal of Law, Administration, and Social Science Indonesian Journal of Business Analytics (IJBA)
Alfarobi, Muhammad
Unknown Affiliation
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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Perlindungan hukum bagi korban tinndak pidana ITE terhadap pencemaran nama baik Ramadhani, Putri; Nizam, Khairun; Arfila, Ezra; Alrizky, Muhammad Furqan; Lubis, M Ardhan Hakim; Ritonga, Khairunnisa; Ritonga, Nauli; Alfarizi, Dava; Alfarobi, Muhammad; Rahmadani, Fitria; Kinaryosi, Regi
Journal of Law, Administration, and Social Science Vol 4 No 6 (2024)
Publisher : PT WIM Solusi Prima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54957/jolas.v4i6.963

Abstract

Perlindungan hukum kepada masyarakat Penyalahgunaan kehormatan orang lain melalui sarana sosial didasarkan pada Undang-Undang Nomor 19 Tahun 2016 Tentang Informasi dan Transaksi Elektronik. Akhir-akhir ini banyak terjadi delik pidana Penyalahgunaan Nama Baik dari beberapa kalangan masyarakat, sehingga mengakibatkan adanya korban dari masyarakat dan pelaku yang dikenai sanksi dari hukum pidana, hukum pidana itu adalah pidana yang dijatuhkan kepada seorang masyarakat karna sudah melakukan suatu perbuatan tindak hukum pidana, yang mana hasil dari perbuatannya itu perbuatannya kemungkinan besar akan mengakibatkan kerusakan terhadap masyarakat lain. Penelitian ini menggunakan penelitian hukum normatif dengan menggunakan pendekatan Perundang-Undangan dan pendekatan Konseptual. Penyalahgunaan kehormatan atau nama baik orang lain melalui teknologi canggih dalam bentuk software atau sering disebut dengan penyalahgunaan nama baik di sarana sosial. Tindakan tersebut adalah prilaku aksi pidana karna bisa merusak keamanan serta dapat mendatangkan kerusakan orang lain baik materiil maupun non materil bagi masyarakat yang dirusak akibat perbuatan itu. Pelanggaran ini bisa dimasukkan dalam cybercrime. Hal ini diatur dalam Pasal 27 ayat (3) Undang-Undang Nomor 11 Tahun 2008 tentang Informasi dan Transaksi Elektronik.
The Effect of Service Quality and Promotion on Customer Satisfaction in the Blibli.Com Application Alfarobi, Muhammad; Aminah, Siti
Indonesian Journal of Business Analytics Vol. 4 No. 1 (2024): February 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijba.v4i1.8083

Abstract

The development of technology and information in the world, especially the internet, is experiencing very rapid development. The internet connects one person to another, provides information, as a means of entertainment, and as a means of communication. This makes the internet a basic need for most people besides the need for food and shelter. One of the growing e-commerce developments in Indonesia today is Blibli.com. With competitive factors and complaints of dissatisfaction with the use of e-commerce in particular, Blibli.com has to increase the value they have in order to minimize users switching to other e-commerce and maintain customer satisfaction. This research aims to analyze customer satisfaction by looking at the influence of service quality and promotions on whether they can influence customer satisfaction at Blibli.com. The population in this study were people who shopped on the Blibli.com application. The sampling technique used was purposive sampling. The questionnaire method is a method for collecting data in this research. The data analysis technique for this research uses Partial Least Square (PLS). The research results show that service quality and promotion have a significant effect on customer satisfaction.
Co-Authors Alfarizi, Dava Alrizky, Muhammad Furqan Arfila, Ezra Kinaryosi, Regi Lubis, M Ardhan Hakim Nizam, Khairun Putri Ramadhani, Putri Rahmadani, Fitria Ritonga, Khairunnisa Ritonga, Nauli Siti Aminah