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All Journal Ranah Research : Journal of Multidisciplinary Research and Development Journal of Administration and International Development
Ryanindityo, Mochamad
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ANALISIS TUMPANG TINDIH REGULASI DALAM PENETAPAN AREA KEWENANGAN IMIGRASI DI WILAYAH PERBATASAN INDONESIA: ANALYSIS FOR THE OVERLAPPING REGULATIONS IN DETERMINING IMMIGRATION AUTHORITY AREAS IN INDONESIA BORDERS Parulian, Sandy Christian; Ryanindityo, Mochamad; Widayat, Wisnu
Journal of Administration and International Development Vol. 5 No. 2 (2025): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v5i2.762

Abstract

The management of immigration authority in Indonesia's border areas faces significant challenges due to overlapping regulations among government agencies, which undermines the effectiveness of surveillance and law enforcement. The urgency of this issue lies in the need for integrated policies to safeguard national sovereignty and security. This study aims to analyze the causes, impacts, and potential solutions to regulatory overlaps in defining immigration jurisdiction in border regions. A qualitative research method was employed, using a case study approach involving in-depth interviews with key informants, document analysis, and thematic analysis based on Edwards III’s policy implementation theory. The findings reveal regulatory disharmony, weak institutional coordination, and limited resources that hinder the effective implementation of immigration policies. This study contributes to the literature on border governance by emphasizing the necessity for regulatory harmonization and cross-sectoral synergy. It concludes that responsive and adaptive policy reform is essential to strengthen Indonesia’s national immigration system. Future research is recommended to broaden the geographical scope and apply a multidisciplinary approach to capture the complexity of border governance more comprehensively.
Alienasi dalam Layanan Publik: Implikasinya Terhadap Layanan Keimigrasian Ardi, Imma Yedida; Ryanindityo, Mochamad; Nurkumalawati, Intan; Jani, Salsabila Andi; Purnomo, Agung Sulistyo; Bawono, Sri Kuncoro
Ranah Research : Journal of Multidisciplinary Research and Development Vol. 8 No. 1 (2025): Ranah Research : Journal Of Multidisciplinary Research and Development
Publisher : Dinasti Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/rrj.v8i1.1942

Abstract

Peningkatan kualitas layanan keimigrasian menjadi salah satu pilar penting bagi penyelanggaraan pemerintahan. Namun, fenomena menunjukkan bahwa saat ini, masih terdapat tantangan dalam menjaga konsistensi kualitas layanan keimigrasian. Sebagai seorang ASN, pegawai kantor imigrasi dihadapkan dengan tugas yang monoton dan minimnya variasi. Hal tersebut seringkali menimbulkan kejenuhan dan rasa keterasingan yang berdampak pada performa pelayanan yang diberikan. Penelitian ini bertujuan untuk melihat pengaruh alienasi kerja pada layanan keimigrasian. Jenis penelitian yang digunakan adalah kuantitatif asosiatif. Penelitian ini melibatkan 60 responden ASN yang bekerja di kantor imigrasi yang tersebar di Indonesia. Hasil menunjukkan bahwa alienasi yang dirasakan ASN berpengaruh negatif terhadap kualitas layanan keimigrasian. Setiap peningkatan satu satuan alienasi akan menurunkan kualitas layanan keimigrasian sebesar 0.277 satuan. Besarnya pengaruh alienasi terhadap kualitas layanan adalah 35.9% dan 64.1% lainnya dipengaruhi oleh faktor lain yang tidak diteliti. Uji beda kelompok menunjukkan bahwa skala alienasi terbesar terjadi pada pegawai yang bekerja di bidang tata usaha, dan pegawai yang belum pernah dirotasi. Penelitian ini diharapkan menjadi kontribusi strategis dalam perumusan kebijakan pengelolaan SDM birokrasi serta meningkatkan kualitas layanan publik berbasis pendekatan psikososial.
Co-Authors Ardi, Imma Yedida Bawono, Sri Kuncoro Jani, Salsabila Andi Nurkumalawati, Intan Parulian, Sandy Christian Purnomo, Agung Sulistyo Widayat, Wisnu