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Enhancing Data Governance in Higher Education Using the COBIT 2019 Framework for Strategic IT Alignment Muhamad Rodi; Khairul Imtihan; Mardi Mardi; Wire Bagye; Amrullah Amrullah; Baiq Yulia Fitriyani
JiTEKH Vol. 14 No. 1 (2026): March 2026
Publisher : Universitas Harapan Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35447/jitekh.v14i1.1305

Abstract

The rapid evolution of digital technology has increased the need for structured data governance within higher education institutions (HEIs) to ensure effective strategic IT alignment. This study examines the application of the COBIT 2019 framework as a governance mechanism to assess and enhance data governance maturity in an academic environment. A case study approach was employed at Campus X, an Indonesian higher education institution specializing in informatics and information systems. Data were collected through semi-structured interviews, questionnaires using a five-point Likert scale, and document analysis. The results indicate that the overall IT governance maturity level at Campus X is moderate, with an average score of 3.0 out of 5.0. Specifically, the APO12 (Strategic IT Alignment) domain achieved a maturity score of 2.5, while the MEA03 (Evaluation and Audit) domain recorded the lowest score at 2.0, indicating weaknesses in strategic alignment and governance evaluation processes. In contrast, the DSS03 (Service Delivery) domain demonstrated a relatively high maturity level with a score of 4.0, reflecting well-established operational practices. These findings highlight critical gaps in aligning IT initiatives with institutional objectives and in implementing systematic monitoring and evaluation mechanisms. This study contributes to the literature by demonstrating how the COBIT 2019 framework can be adapted to the context of HEIs to improve data governance maturity. Practical recommendations include increasing senior management involvement, implementing real-time monitoring tools, and strengthening formal IT governance policies. The results provide empirical evidence that structured IT governance frameworks can support more effective data-driven decision-making and strategic IT alignment in higher education.
PENINGKATAN KEMAMPUAN MAHASISWA DALAM MENYUSUN JUDUL PENELITIAN BERKUALITAS MELALUI WORKSHOP STRUKTUR ARTIKEL ILMIAH BERBASIS PRAKTIK Baiq Yulia Fitriyani; Amrullah; Muhamad Rodi; Mardi; Khairul Imtihan; Wire Bagye
Jurnal Pekayunan Vol. 2 No. 1 (2026): PEKAYUNAN Maret - Juli 2026
Publisher : LPPM STMIK Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36595/30nm9p87

Abstract

Kemampuan menyusun judul penelitian yang berkualitas merupakan keterampilan awal yang penting dalam penulisan artikel ilmiah mahasiswa. Namun, banyak mahasiswa masih mengalami kesulitan dalam merumuskan judul yang fokus, relevan, dan sesuai dengan struktur artikel ilmiah, terutama dalam mengaitkan topik penelitian dengan masalah, objek kajian, metode, research gap, dan novelty. Kegiatan pengabdian ini bertujuan untuk meningkatkan kemampuan mahasiswa dalam memahami struktur artikel ilmiah dan menyusun judul penelitian berkualitas melalui workshop berbasis praktik. Kegiatan dilaksanakan di Ruang Riset STMIK Lombok dengan melibatkan 23 mahasiswa dari Program Studi Sistem Informasi dan Teknik Informatika yang terdiri dari semester 2, 4, dan 6. Metode kegiatan menggunakan pendekatan workshop berbasis praktik melalui tahapan identifikasi kebutuhan, perancangan materi, pelaksanaan pretest, penyampaian materi, praktik penyusunan judul, posttest, serta evaluasi luaran kegiatan. Hasil evaluasi menunjukkan adanya peningkatan pemahaman peserta, yang ditunjukkan oleh kenaikan rata-rata nilai pretest dari 7,3 menjadi 8,9 pada posttest, dengan peningkatan sebesar 1,6 poin atau 21,92%. Selain itu, peserta menunjukkan keterlibatan aktif dalam diskusi dan mulai mampu menyusun draft judul penelitian yang lebih spesifik dan terarah. Dengan demikian, workshop struktur artikel ilmiah berbasis praktik efektif dalam meningkatkan kemampuan mahasiswa menyusun judul penelitian berkualitas dan dapat menjadi model pembinaan akademik dalam mendukung budaya menulis ilmiah di perguruan tinggi.
PELATIHAN MANAJEMEN KEUANGAN KELUARGA UNTUK MENGUKUR KETAHANAN EKONOMI RUMAH TANGGA DAN MENINGKATKAN LITERASI FINANSIAL Mardi; Muhamad Rodi; Amrullah
Jurnal Pekayunan Vol. 2 No. 1 (2026): PEKAYUNAN Maret - Juli 2026
Publisher : LPPM STMIK Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36595/zwzex573

Abstract

Kegiatan pengabdian ini dilatarbelakangi oleh rendahnya literasi keuangan dan kemampuan mengelola keuangan keluarga pada ibu-ibu rumah tangga di Desa Sambelia, Kabupaten Lombok Timur, yang sebagian besar mengelola keuangan secara tradisional tanpa pencatatan sistematis dan mengalami kesulitan dalam mengatur pendapatan serta pengeluaran keluarga. Tujuan kegiatan ini adalah untuk meningkatkan literasi keuangan dan mengukur ketahanan ekonomi rumah tangga melalui pelatihan manajemen keuangan keluarga. Metode pelaksanaan terdiri dari empat tahap, yaitu tahap persiapan dan analisis kebutuhan, tahap pelaksanaan pelatihan selama 3 hari (13-15 April 2026) dengan metode partisipatif dan interaktif, tahap pendampingan, serta tahap evaluasi dan pengukuran ketahanan ekonomi. Peserta berjumlah 17 orang ibu rumah tangga dengan tingkat pendidikan beragam (SMA 29,4%, SMP 52,9%, SD 17,7%) dan didominasi usia produktif 30-40 tahun (52,9%). Hasil kegiatan menunjukkan peningkatan literasi keuangan sebesar 35% (dari 58 menjadi 78,3), kemampuan menyusun anggaran mencapai 88,2%, dan kemampuan mengukur kekuatan ekonomi meningkat dari kategori "lemah" menjadi "sedang" dengan 94% peserta mengalami perbaikan indikator. Kegiatan ini menyimpulkan bahwa pelatihan manajemen keuangan keluarga yang dikombinasikan dengan pendampingan intensif efektif dalam meningkatkan literasi keuangan, mengubah perilaku keuangan, serta membekali ibu rumah tangga dengan kemampuan mengukur ketahanan ekonomi keluarga secara mandiri.
Sistem Pendukung Keputusan Prioritas Distribusi Reseller dan Outlet Ice Cream Halocoko Menggunakan Metode AHP-WASPAS Bq. Ajeng Liesna Putri Dende Kirana; Wire Bagye; Muhamad Rodi
Jurnal Transformatika Vol. 24 No. 1 (2026): July 2026
Publisher : Jurusan Teknologi Informasi Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/transformatika.v24i1.14402

Abstract

Distribusi produk ice cream membutuhkan proses pengambilan keputusan yang cepat dan tepat karena produk bersifat mudah mencair serta memiliki keterbatasan waktu pengiriman. Halocoko memiliki sekitar 2.500 reseller dan outlet di Pulau Lombok, sehingga penentuan prioritas distribusi tidak dapat hanya mengandalkan intuisi atau pengalaman pihak distributor. Pada penelitian ini dilakukan untuk mengimplementasikan kombinasi metode Analytical Hierarchy Process (AHP) dan Weighted Aggregated Sum Product Assessment (WASPAS) dalam proses penentuan prioritas distribusi reseller dan outlet Halocoko agar pengambilan keputusan dapat dilakukan secara lebih objektif, sistematis, dan terukur.. Kebaruan penelitian terletak pada penerapan kombinasi metode AHP dan WASPAS pada konteks distribusi reseller produk ice cream yang masih jarang dibahas pada penelitian sebelumnya. Penelitian menggunakan pendekatan kuantitatif deskriptif dengan 50 reseller sebagai sampel alternatif. Kriteria penelitian meliputi frekuensi pengambilan, ketepatan pembayaran, jumlah pembelian, jarak, dan loyalitas reseller. Metode AHP diterapkan untuk memperoleh bobot prioritas pada setiap kriteria, sementara metode WASPAS digunakan dalam proses perhitungan nilai preferensi serta penentuan ranking alternatif. Hasil penelitian menunjukkan bahwa frekuensi pengambilan menjadi kriteria paling dominan dengan bobot 0.53 dan nilai Consistency Ratio sebesar 0.0676 yang menunjukkan pembobotan kriteria konsisten. Hasil perangkingan WASPAS menempatkan Toko Hikara sebagai reseller prioritas tertinggi dengan nilai 0.8659. Penelitian ini menunjukkan bahwa kombinasi AHP-WASPAS mampu membantu distributor menentukan prioritas distribusi reseller secara lebih objektif, efisien, dan mendukung optimalisasi proses distribusi produk ice cream.  
Integrating Technology Acceptance and Government Trust to Explain Public Engagement on Social Media: An IPMA-Based Study in Local E-Government Communication Khairul Imtihan; Muhamad Rodi; Wire Bagye; Baiq Yulia Fitriyani
Applied Information System and Management (AISM) Vol. 8 No. 2 (2025): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v8i2.46660

Abstract

In the digital transformation era, local governments increasingly use social media to foster transparency, disseminate information, and enhance civic participation. However, challenges remain in ensuring consistent public engagement and user satisfaction, especially in regions with limited digital literacy and uneven access to infrastructure. This study investigates the key determinants of user satisfaction, engagement, and continuance intention in local government social media platforms, with a specific focus on Central Lombok, Indonesia, a rural region facing significant digital inclusion gaps. The research combines the Technology Acceptance Model (TAM), which focuses on how easy and useful a system is, with the e-Government Adoption Model (e-GAM), which looks at factors like trust in the government, transparency, how interactive the platform is, and perceived risks. A survey of 557 users was analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) and Importance Performance Map Analysis (IPMA), showing that user satisfaction is greatly affected by how easy the platform is to use and how much users trust it. Digital literacy, interactivity, and institutional trust further shape these perceptions. Interestingly, perceived usefulness and perceived risk did not show strong direct effects, which was surprising and might be due to regular usage habits and dependence on institutional signals in rural areas. IPMA results indicate that interactivity, user trust, and digital literacy are high-impact yet underperforming areas, warranting strategic attention. The study makes progress in theory by merging behavioral and institutional models and provides practical suggestions for improving two-way communication, building public trust, and encouraging digital skill development to boost meaningful participation in local digital governance.
Evaluating User Satisfaction and Public Engagement in Local Government Social Media Azwar Aman; Khairul Imtihan; Muhamad Rodi
International Journal of Engineering, Science and Information Technology Vol 5, No 3 (2025)
Publisher : Malikussaleh University, Aceh, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52088/ijesty.v5i3.905

Abstract

Through an integrated model, this study investigates the determinants of user satisfaction, trust, engagement, and continuance intention in local government social media. While social media has become a vital tool for digital governance, its adoption in semi-urban regions often encounters institutional and behavioral challenges. To address this gap, this research develops and validates a framework combining the Technology Acceptance Model (TAM), the E-Government Adoption Model (e-GAM), and the Importance-Performance Map Analysis (IPMA). Using a quantitative approach and PLS-SEM via SmartPLS 4.0, data from 355 respondents in Central Lombok Regency, Indonesia, were analyzed across eleven constructs, including perceived usefulness, ease of use, Transparency, interaction, digital literacy, and trust. Results show that Transparency, Interactivity, and digital literacy significantly impact user satisfaction, whereas traditional TAM factors were insignificant. User satisfaction strongly influenced both public engagement and continuance intention. The IPMA findings highlight Transparency and Interactivity as high-priority areas for improvement. These results underline the importance of institutional attributes in shaping digital public engagement, particularly in developing contexts.
Optimizing academic information systems: linking interface design with user satisfaction and loyalty Khairul Imtihan; Mardi Mardi; Amrullah Amrullah; Baiq Yulia Fitriyani; Muhamad Rodi
Bulletin of Electrical Engineering and Informatics Vol 15, No 4: August 2026
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/eei.v15i4.10160

Abstract

Academic information systems (AIS) play a crucial role in supporting academic and administrative processes in higher education institutions. Despite their widespread adoption, sustained user engagement remains a challenge, often linked to usability and system responsiveness issues. This study integrates the technology acceptance model (TAM) with experiential interface dimensions visual quality (VQ) and user interface responsiveness (UIR) to examine their influence on user satisfaction (US) and loyalty within AIS environments. Data were collected from 432 active AIS users across 12 Indonesian universities and analyzed using partial least squares structural equation modeling (PLS-SEM). The results indicate that perceived ease of use (PEOU) and perceived usefulness significantly enhance US, which in turn strongly predicts user loyalty (UL). System responsiveness demonstrates a substantial influence on perceived usability, while usability exerts both direct and indirect effects on long-term user commitment. Although VQ contributes positively to usability perceptions and satisfaction, its direct role in sustaining loyalty is comparatively limited. Importance–performance map analysis (IPMA) further identifies PEOU and UIR as the most strategic priorities for improving long-term engagement. By extending TAM with experiential interface factors, this study offers a more comprehensive framework for understanding AIS adoption and provides practical guidance for designing user-centered, performance-driven AIS.