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All Journal JSI: Jurnal Sistem Informasi (E-Journal) Jurnal Simantec SITEKIN: Jurnal Sains, Teknologi dan Industri Sistemasi: Jurnal Sistem Informasi Matrix : Jurnal Manajemen Teknologi dan Informatika IJEBD (International Journal Of Entrepreneurship And Business Development) JMM (Jurnal Masyarakat Mandiri) JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI INTECOMS: Journal of Information Technology and Computer Science Infoman's: Jurnal Ilmu-Ilmu Manajeman dan Informatika Jurnal Studi Guru dan Pembelajaran Jurnal Ilmu Komputer dan Bisnis Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi JUKANTI (Jurnal Pendidikan Teknologi Informasi) JATI (Jurnal Mahasiswa Teknik Informatika) Jurnal Cahaya Mandalika Jurnal Teknologi Sistem Informasi Jurnal Informatika Teknologi dan Sains (Jinteks) Insand Comtech : Information Science and Computer Technology Journal Jurnal Sains dan Informatika : Research of Science and Informatic Informatics and Software Engineering (ISE) Jurnal Pendidikan Teknologi Informasi (JUKANTI) Jurnal Ar Ro'is Mandalika (Armada)
Setiawan, Eman
Universitas Narotama Surabaya
Religion Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Mathematics Mechanical Engineering Other

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Evaluation Model of the SI-SKP Based on System Quality and User Acceptance: Integrating the DeLone & McLean Model with the Technology Acceptance Model (TAM) Pratama, Aries Dian; Setiawan, Eman
Jurnal Ar Ro'is Mandalika (Armada) Vol. 5 No. 1 (2025): JURNAL AR RO'IS MANDALIKA (ARMADA)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59613/armada.v5i1.5239

Abstract

This study evaluates the performance of the Employee Performance Target Information System (SI-SKP) at the Human Resources and Personnel Agency (BKPSDM) of the Surabaya City Government by integrating the DeLone & McLean Information Systems Success Model with the Technology Acceptance Model (TAM). The main objective is to analyze how the system and information quality of SI-SKP influence perceived ease of use and perceived usefulness, as well as their impact on user satisfaction, system usage, individual benefits, and organizational impact, considering that previous evaluations often overlooked the user perspective. The findings reveal that System Quality positively affects Perceived Usefulness, while Information Quality positively affects Perceived Ease of Use, both of which significantly influence User Satisfaction. Interestingly, however, Perceived Usefulness does not affect User Satisfaction, and User Satisfaction does not significantly influence Net Benefits (organizational impact). These results, together with the low R-square values, indicate the importance of non-technical factors such as organizational support and work culture in the successful implementation of SI-SKP. This study provides a comprehensive understanding of SI-SKP from both technical and user perspectives and offers practical suggestions for improvement as well as recommendations for further research.
Co-Authors Achmad Zakki Falani Afif, Muammar Agung Widodo Agus Sukoco Aldila Salma Yulita Andry Gerson Rinding Padang Arasy Alimudin Ardhiawan Anshori Arif Fathur Rohman Armadhana, Dandy Raka Arya Wiratama Awalludiyah Ambarwati Bagas Dikal Putra, Muhammad Baktiono, Agus Cahyo Darujati Dimas Adi Prastiyawan Evi Dwi Hastri Hendy Hendy Agha Satya Ramadan Imam Ghozali Irene Listio Putri Ayu Joan Pratama, Rio Joko Suyono Kamisutara, Made M. Ikhsan Setiawan Maria Berenaita Br Sembiring Moch Farhan Moh Baqir Ainun Moh Rifqi Zamzami Moh. Fachruddin Firmansyah Muchayan, Achmad Muhamad Irfan Fanani Muhammad Yan Handita Natalia Damastuti Octavan Adiputra Pratama, Aries Dian Purwati Ratna Wahyuni Ramadhani, Rachmad Risma Damalia Riszullah Ramadhan Putra Rival Dwi Anggriyan Putra Rizky Ramadhan Saputra Sengguruh Nilowardono Septian Septian Dwi Hartanto Soebandi Soebandi Sri Wiwoho Mudjanarko, Sri Wiwoho Syarifuddin Agin Saputra Wahyudiono Wahyudiono