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All Journal JURNAL PENDIDIKAN TAMBUSAI YUME : Journal of Management Jurnal Bisnis, Manajemen, dan Ekonomi Jurnal Manajemen Research of Service Administration Health and Sains Healthys Journal of Artificial Intelligence and Digital Business Carmin: Journal of Community Service JOURNAL OF Qualitative Health Research & Case Studies Reports ManBiz: Journal of Management and Business Jurnal Ekonomi, Akuntasi dan Manajemen Indonesia(JEAMI) Jurnal Pengabdian Kepada Masyarakat Merah Putih (JPKMMP)
Yen Efawati
Universitas Adhirajasa Reswara Sanjaya
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Nursing Public Health Social Sciences Other

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Evaluation Strategy to Improve the Utilization of Posbindu As-Syifa I in the Facilities Aspect in Gerem Village, Banten Province Firda Diah Utami; Dasrun Hidayat; Yen Efawati
Research of Service Administration Health and Sains Healthys Vol. 7 No. 1 (2026): Research of Service Administration Health and Sains Healthys (Maret)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/rehat.v7i1.10145

Abstract

This study analyzes the implementation of service strategic management at Posbindu PTM As-Syifa I in Gerem Village, Banten Province, focusing on service quality, monitoring and evaluation systems, and the role of human resources and stakeholders. Using descriptive qualitative methods through in-depth interviews, observations, and document studies. Results show service quality is quite good with active cadre support and basic screening tools. However, limited infrastructure, absence of permanent facilities, and participant fluctuations remain obstacles. Monitoring and evaluation are conducted through primary health center supervision but lack structured internal evaluation mechanisms. SWOT analysis indicates the need for strengthening internal evaluation SOPs, cadre capacity building, and digitalization of recording. Limited funding and unintegrated stakeholder coordination emphasize the importance of formal cooperation and funding diversification for program sustainability.
Strategi manajerial pemeliharaan preventif peralatan medis dalam meningkatkan Keandalan diagnosis Aldi Situngkir Situngkir; Rian Andriani; Yen Efawati
JOURNAL OF Qualitative Health Research & Case Studies Reports Vol 6 No 8 (2026): August Edition 2026
Publisher : Published by: Indonesian Public Health-Observer Information Forum (IPHORR) Kerjasama dengan Persatuan Perawat Nasional Indonesia (PPNI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56922/quilt.v6i8.3515

Abstract

Background: The reliability of laboratory diagnoses is significantly influenced by the performance and readiness of medical equipment. In healthcare facilities with remote geographic locations such as Wedabay Medical Center (WMC) in North Maluku, preventive maintenance of medical equipment is a crucial strategy for maintaining service quality and avoiding service disruptions due to equipment failure. Purpose: To formulate a managerial strategy for preventive maintenance to improve diagnostic reliability. Method: The study used a qualitative approach with a case study design. Data were obtained through in-depth interviews, observations, maintenance document reviews, and focus group discussions (FGDs). Informants were selected using purposive sampling from laboratory staff, medical personnel, and management. Data analysis was conducted descriptively using a reduction, presentation, and verification model, and was supported by a SWOT analysis. Results: Preventive maintenance has been implemented routinely with the support of management commitment and a regular schedule. However, challenges remain, such as limited technical resources, vendor dependence, remote location, and suboptimal documentation. Conclusion: Recommended strategies include strengthening the documentation system, optimizing vendor collaboration, and developing a more structured maintenance management system. These strategies contribute to improving diagnostic reliability and the quality of laboratory services.   Keywords: Diagnostic Reliability; Managerial Strategy; Medical Equipment; Preventive Maintenance.
Co-Authors A Rohendi A. Rohendi A.A.A. Mila Anjani Ade Mubarok Aldi Situngkir Situngkir Anak Agung Ayu Mas Wisanta Andi Aghnie Aulya Asnur Bayu Wahyudi Charlene Siswara Citra Ayu Novitasari Dasrun Hidayat Deni Hermansyah Erliany Syaodih Firda Diah Utami Heris Hendriana Herlambang Andreka Komang Kartika Yanti Maulana Sangsaka Nugraha Nining Handayani Putri Naira Radhita Ratna Indriana Donggori Rian Andriani Siluh Nyoman Raita Sari Suherman Tresna Budiarti Yuniati Lestari