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Optimalisasi Pelayanan Food And Beverage Dalam Mendukung Event Pariwisata Pada Warung Makan Gudeg Cah Solo Di Tangerang Selatan Hutami, Novita Uki; Yoningsih, Kharisma Azmi; Afgani, Rizky Rivaldy; Khairunnisa, Khairunnisa; Orientani, Rezki
Dinamika: Jurnal Pengabdian Masyarakat Vol 2 No 2 (2024): Dinamika: Jurnal Pengabdian Masyarakat
Publisher : Universitas Pasundan, Bandung, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/dinamika.v2i2.661

Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan untuk mengoptimalkan pelayanan makanan dan minuman di Warung Makan Gudeg Cah Solo, Tangerang Selatan, guna mendukung event pariwisata. Pendampingan dilakukan dalam tiga tahap: penerapan sanitasi dan keselamatan dalam pelayanan makanan, pengelolaan limbah dan keberlanjutan, serta monitoring dan evaluasi. Pelatihan melibatkan penerapan standar kebersihan, manajemen limbah organik dan anorganik, serta peningkatan kesadaran karyawan terhadap praktik keberlanjutan. Hasil kegiatan menunjukkan peningkatan kualitas pelayanan, mulai dari pemahaman karyawan terhadap sanitasi hingga penerapan pengelolaan limbah yang lebih baik. Program ini diharapkan dapat memperkuat daya saing usaha kuliner lokal dalam rangka mendukung pariwisata yang berkelanjutan di Tangerang Selatan.
INCREASING TAX AWARENESS TO SUPPORT THE SUSTAINABILITY OF TOURISM BUSINESSES Yoningsih, Kharisma Azmi; Orientani, Rezki; Hutami, Novita Uki; Khairun, Khairunnisa; Afgani, Rizky Rivaldi
Gandhi: Jurnal Pengabdian Kepada Masyarakat Vol. 2 No. 1 (2025)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/g-jpm.v2i1.12554

Abstract

This study aims to enhance the understanding and awareness of taxation among tourism business actors through a descriptive qualitative approach based on community service activities involving resource persons from KPP Pratama Sumedang as well as related business actors and communities. Data were collected through documentation and participatory observation, then analyzed thematically to identify factors influencing tax compliance and their implications for the sustainability of tourism businesses. The results indicate that a comprehensive understanding of the benefits of taxation such as public infrastructure development, government subsidies, and business empowerment programs can improve the cooperative attitude of business actors in fulfilling their tax obligations. The main challenges identified are the low level of tax literacy and technical difficulties in tax reporting, which require a more intensive and continuous educational approach. Increased tax awareness is expected to strengthen tax contributions to state revenue, thereby supporting the development of higher-quality tourism infrastructure and the sustainability of businesses in this sector. This study recommends synergy between the government, educational institutions, and tourism communities to organize tax training tailored to the needs of business actors, in order to create an inclusive and sustainable tourism ecosystem.
Sustainable Ecotourism In Keranggan Village: Economic, Socio-Cultural, And Environmental Insights Novita Uki Hutami; Nihan Anindyaputra Lanisy
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 13 No 3 (2025): Juli
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v13i3.7849

Abstract

Ecotourism development is considering as a part of implementation of sustainable tourism development that emphasizes on community empowerment for achieving the equality of economic growth, socio-cultural improvement, and environment sustainability. This study aims to analyze the economic, socio-cultural, and environmental impacts on the management of Keranggan Village Ecotourism. The researchers conduct quantitative research by collecting primary data with questionnaires on 100 tourism workers in Keranggan Recency that uses the analysis technique of Structural Equation Model- Partial Least Square (SEM-PLS) 4.0. Based on hipotesis test, economic factors are not the most important, meanwhile socio cultural and environmental factors are the main factors for the sustainability of community based ecotourism. In order to achieve the sustainability, it is necessary to increase the infrastruktur for educating and training as well as empowering the community.
Identifying The Determinants Of Tourist's Environmentally Responsible Behavior: Extending The Cab Model With Generativity In Bromo Tengger Semeru National Park Novita Uki Hutami; Yulita Suryantari; Imam Nur Hakim; Feti Fatimatuzzahroh
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 20 No. 1 (2026): JKI Edisi Juni 2026
Publisher : Ministry of Tourism Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v20i12026.203-228

Abstract

Tourism development in rural mountain protected areas can bring economic benefits to local communities while increasing environmental pressure on fragile ecosystems. In Bromo Tengger Semeru National Park (BTSNP), rising visitor numbers have caused environmental problems such as littering, wildfires, and vegetation disturbance. This study aims to examine how ecotourism perception, satisfaction, and generativity influence environmentally responsible behavior (ERB) among visitors in mountain conservation areas facing increasing ecological pressure. Grounded in an extended Cognitive-Affective-Behavior (CAB) framework, this study integrates generativity as a psychosocial driver of ERB. Data were collected from 287 tourists through structured questionnaires and analyzed using SEM and multi-group analysis (MGA) to examine structural relationships and intergenerational differences. The results show that generativity significantly influences ERB, emerging as the strongest predictor in the model. Ecotourism perception (EP) significantly increases tourist satisfaction but does not directly influence ERB. Satisfaction neither directly affects ERB nor mediates the relationship between EP and ERB. MGA further indicates that the relationship between generativity and ERB was significant only among Gen Y tourists, although this difference should be interpreted cautiously. These findings challenge the linear assumption of the CAB framework by showing that generativity, as a future-oriented factor, plays a more important role than cognitive and affective evaluation in shaping ERB. They also offer practical implications for promoting long-term socio-ecological management through targeted visitor engagement and strengthened governance strategies in protected mountain areas.
From Sunrise Seekers to Village Experience Seekers: A Two Step Clustering Segmentation in Bromo Tengger Semeru National Park Novita Uki Hutami; Faisyal Faisyal; Reyra Humaera; Irfanun Nisa Tsalits Hantanty
Tamasya : Jurnal Pariwisata Indonesia Vol. 3 No. 1 (2026): Maret : Tamasya : Jurnal Pariwisata Indonesia
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/tamasya.v3i1.983

Abstract

This study aims to identify domestic visitor segments in Bromo Tengger Semeru National Park (TNBTS), Indonesia, based on travel characteristics and consumption patterns to support the development of quality tourism in protected areas. Using snowball sampling, 283 domestic visitors was analysed by Two-Step Cluster Analysis in SPSS by integrating length of stay, activity preferences, and expenditure patterns. The results reveal a two-cluster solution as the most optimal segmentation, supported by the highest ratio of distance measures, with cluster quality rated as fair (silhouette = 0.20). Cluster 1 (39.2%) represents short-stay, lower-spending visitors who primarily seek iconic experiences (“Sunrise Seekers”), while Cluster 2 (60.8%) reflects longer-stay, higher-spending visitors who prefer village tourism activities (“Village Experience Seekers”). The strongest differentiating variables across segments are length of stay, activity preference, expenditure style, and age, whereas gender, education level, origin, and travel companions have limited role in segment separation. This study contributes empirical evidence of data-driven visitor segmentation in a conservation-based ecotourism destination within a volcanic national park, extending prior expenditure-focused profiling by integrating length of stay and activity preferences to capture visitor heterogeneity more comprehensively.
Penguatan Kapasitas Masyarakat dalam Pengelolaan Sampah Berkelanjutan di Kampung Ekowisata Keranggan: Strengthening Community Capacity for Sustainable Waste Management in Kampung Ekowisata Keranggan Novita Uki Hutami; Khairun Nisa; Rizky Rivaldi Afghani; Katerina Susrianti; Rini Subekti; Ginta Ginting
PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Vol. 11 No. 6 (2026): PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/pengabdianmu.v11i6.12124

Abstract

Waste management in Kampung Ekowisata Keranggan, South Tangerang, faces challenges due to limited facilities and low community awareness and commitment in sorting and processing household waste effectively. These issues threaten the quality and the conservation of the ecotourism environment. Based on these issues, a community service program was implemented using a zero-waste approach focused on building human resource capacity. This program utilized community-based waste management, including observation and a preliminary survey, a focus group discussion, and a workshop. The results showed significant improvements in community knowledge, skills, and environmental awareness, as well as support from local leaders (local champion), which fostered sustainable waste management practices. These findings help enhance the quality of household waste management and strengthen environmental conservation in the ecotourism area.