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Tantangan Administration Professionals Selama Work from Home (WFH) dalam Membangun Komunikasi yang Efektif Tuti Hartani; Benedicta Djarwati Muljani; Indriana Lestari; Eric Sulindra
Jurnal Administrasi dan Kesekretarisan Vol 7, No 1 (2022): Jurnal Administrasi dan Kesekretarisan
Publisher : STARKI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36914/jak.v7i1.675

Abstract

Pandemi COVID-19 berdampak pada organisasi atau bisnis, terutama kegiatan komunikasi dan koordinasi dalam lingkup administrasi di organisasi atau bisnis tersebut, dengan stakeholders internal maupun eksternal. Penelitian ini memberikan gambaran tentang kegiatan komunikasi dilakukan selama work from home dan tantangan yang dihadapi. Subyek penelitian ini adalah alumni Prodi Administrasi Perkantoran Diploma Tiga, Fakultas Vokasi Universitas Katolik Widya Mandala Surabaya yang berkarir sebagai Administration Professionals tersebar di seluruh Indonesia. Responden dipilih menggunakan teknik Simple Random Sampling. Hasil penelitian ini menunjukkan bahwa responden lebih memilih komunikasi verbal lisan karena dianggap paling cepat untuk mendapatkan respon. Selain itu responden juga memilih media komunikasi Whatapps, Line atau Telegram karena dianggap paling cepat dan mudah digunakan. Kata kunci: komunikasi efektif, administration professionals, work from home, pandemi Covid-19
Mind Mapping and Positive Mental Attitude to Enhance Secretarial Duties Benedicta Djarwati Muljani; Eric Sulindra; Tuti Hartani
JSHP : Jurnal Sosial Humaniora dan Pendidikan Vol 7, No 1 (2023): JSHP (Jurnal Sosial Humaniora dan Pendidikan)
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Politeknik Negeri Balikpapan.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32487/jshp.v7i1.1503

Abstract

Mind mapping is a powerful graphic technique that provides universal keys to unlocking the brain's potential. It has been proven through studies that work performance, including secretarial duties, are affected significantly by how an individual manage their thinking. Hypothetically, mind-mapping, one of the techniques to organize thoughts and produce creative ideas, could help enhance desired mental attitude (one of our mind’s product) which in turn direct the secretarial duties completion with the desired result. The study is observing and finding patterns of how mind-mapping affects one’s mental attitude and enhance her secretarial duties performance. The findings show that the mind mapping skills support the functions of an office administration personnel in planning and executing plans. The respondents showed they used graphs, figures, and symbols in planning and executing the plan. The findings regarding mental attitude supporting Secretarial Skills also indicate that most of the mental attitude aspects support secretarial skills.
Pendampingan Pelaksanaan Sistem Administrasi Inventori UKM “Sumber Berkat Mandiri”, Kabupaten Blitar Sulindra, Eric; Hartani, Tuti; Tedjo, Ester Widawati; Sarbani, Yohanes Adven; Subandoro, Philipus Suryo
Journal of Applied Community Engagement Vol 2 No 2 (2022): Journal of Applied Community Engagement (JACE)
Publisher : ISAS (Indonesian Society of Applied Science)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (772.801 KB) | DOI: 10.52158/jace.v2i2.347

Abstract

UKM Sumber Berkat Mandiri is a shop that sells approximately 350 types of livestock equipment, modern agriculture, and techniques. Sumber Berkat Mandiri serves buyers directly or through marketplaces. The number of items are quite many and it makes the owners to manage their stocks. Moreover, the owners are still using the “stall management system”, Almost all the affairs are done individually and are not recorded neatly. Therefore, the owner often experiences over-stock or the opposite, shortage of stock. In last year's community service activity, the team introduced an inventory management application. However, it turned out that the Small and Medium Enterprise (SME) is still having difficulty using the application. The purpose of this community service activity is to provide help in operating the inventory management application and prepare work guides for the partner, Sumber Berkat Mandiri SME, so that they can use the inventory management application. With assistance in the use of inventory management applications, the partner can have the skills and expertise in using applications in recording quantities and controlling inventory of their merchandise, as well as making inventory management more effective and efficient.
Pelatihan Penulisan Korespondensi Bahasa Indonesia pada Lembaga Pelatihan di kota Surabaya Sulindra, Eric; Sarbani, Yohanes Adven; Cendra, Anastasia Nelladia; Hartani, Tuti
Journal of Applied Community Engagement Vol 3 No 1 (2023): Journal of Applied Community Engagement (JACE)
Publisher : ISAS (Indonesian Society of Applied Science)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52158/jace.v3i1.487

Abstract

Given the importance of correspondence in every organization, the ability to produce good and correct letters requires certain skills. Therefore, training on writing business letters and correspondence is urgently needed for many organizations, Himpunan Penyelenggaran Pelatihan dan Kursus Indonesia (HIPKI) and Himpunan Lembaga Pelatihan Seluruh Indonesia (HILLSI) which are our partners. The Vocational Faculty Abdimas Team, specifically from Diploma of Office Administration Study Program, Widya Mandala Surabaya Catholic University conducted community service activities in the form of correspondence training, in terms of the parts of the letter and the language of the letter, for HIPKI and HILLSI members. After conducting online training using Zoom Meeting, the participants showed an increased understanding of letter writing, in terms of the parts of the letter and the language of the letter. This is indicated by an increase in the participants' average scores from 30 in the pre-test to 71.67 in the post-test. Participants hope that this training can be continued with advanced training, especially in deepening the material in making effective sentences in the contents of letters.
Utilization of Instructional Technology in English Language Teaching (ELT) based on Constructivism: A Literature Review Sulindra, Eric; Cendra, Anastasia Nelladia; Hartani, Tuti
English Education and Literature Journal (E-Jou) Vol 4 No 02 (2024): English Education and Literature Journal (E-Jou)
Publisher : Universitas Ma'arif Nahdlatul Ulama Kebumen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53863/ejou.v4i02.1150

Abstract

This literature review paper explores the realm of constructivism within educational environments, specifically focusing on the use of instructional technology in English Language Teaching (ELT) for higher education. The scope of instructional technology in this paper is any kinds of technological support designed to accommodate various learning opportunities for learners by providing multiple tools or means of engagement, representation, and expression in ELT. Meanwhile, Constructivism, a prominent learning approach having been used widely in educational realm, underscores learners' active participation in constructing their own knowledge through experiences and interactions with their surroundings. Constructivism emphasizes the importance of authentic tasks and meaningful contexts in fostering knowledge transfer. The roots of constructivism trace back to Vygotsky's sociocultural theory, highlighting the role of social interactions and tools in cognitive development. The paper aims to examine how instructional technology can facilitate constructivist principles in ELT, examining global trends, knowledge acquisition, and the interplay between technology and constructivist pedagogy. The paper makes use of literature review for the methodology, based on a systematic review approach to gather and analyze relevant scholarly articles, books, reports, and conference papers concerning how instructional technology is used to employ constructivism in English Language Teaching (ELT), in higher education settings. The review also dives into practical implications and recommendations for leveraging instructional technology as scaffolding for language learners to navigate their Zone of Proximal Development effectively. Eventually, the integration of instructional technology within constructivist pedagogy presents rooms for establishing dynamic and interactive learning environments. However, thoughtful attention must be given to teaching and learning strategies, teacher support, and effective synergy of technology to obtain its full potential in enhancing student learning.
Vocational English Lecturers’ Professional Identity: A Closer Look to the Six Domains Cendra, Anastasia Nelladia; Sulindra, Eric
Celt: A Journal of Culture, English Language Teaching & Literature Vol 24, No 1: June 2024, Nationally Accredited
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/celt.v24i1.11746

Abstract

The growing research on teachers’ identity focused mostly on pre-service teachers, beginning teachers, and teachers at the secondary level. Research on teacher identity in the tertiary context has indeed been carried out, however, not much research has focused on the identity of English lecturers in vocational institutions, which arguably face more challenges compared to non-vocational counterparts. Teachers’ identity impacts the teaching process, in the way teachers see themselves, value their roles, and what their beliefs about teaching. These things significantly influence how they approach their work in the classroom. Aiming to fill in the gaps and add to the literature regarding the identity of vocational lecturers, this study seeks to answer three questions: (1) How do vocational English lecturers define their identities related to the six domains namely self-image, motivation, commitment, self-efficacy, task perception, job satisfaction, of teacher identity? (2) What are the things that cause the vocational English lecturer to define their identity, based on the six domains? (3) What are the advantages of knowing the teachers’ identity regarding the challenges that the vocational English lecturers face in their professional lives? The research used the purposive sampling method in qualitative research and was based on the saturation principle to determine the number of research participants. Using questionnaires and interviews with three participants as well as three-stage coding techniques and inductive analysis, this research found various positive identities within all six domains of teacher identity. These identities stem from both personal and contextual factors. Despite these promising findings, vocational English lecturers encounter certain challenges, notably with students who often have limited academic abilities, resulting in feelings of inadequacy, and a lack of enthusiasm for the English learning process.
Meningkatkan Keterampilan Korespondensi Digital dan Komunikasi Siswa: Program Pengabdian Masyarakat di SMA Katolik St. Louis 2 Surabaya Sulindra, Eric; Sarbani, Yohanes Adven; Cendra, Anastasia Nelladia; Hadisoebroto, Andreas Emmanuel; Hartani, Tuti; Subandoro, Phillipus Suryo; Lestari, Indriana
Journal of Applied Community Engagement Vol 4 No 2 (2024): Journal of Applied Community Engagement (JACE)
Publisher : ISAS (Indonesian Society of Applied Science)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52158/jace.v4i2.1011

Abstract

Communication and correspondence skills in the digital space are crucial in the digital era. Professional communication via email and other digital media has become an integral part of academic life and the workplace. Therefore, the Office Administration Program at the Faculty of Business, Widya Mandala Catholic University Surabaya, in collaboration with St. Louis 2 Catholic High School, organized a Community Service Program (Abdimas) to enhance students' digital correspondence skills and communication ethics. In this program, students were taught how to create and manage emails professionally, including writing emails with proper structure, using appropriate language, and applying communication ethics. Additionally, the training emphasized the importance of communication ethics, both oral and written, such as polite telephone etiquette, handling formal correspondence, and understanding the norms of professional communication. The results of this training showed that students gained a better understanding of the significance of professional digital communication, which will help them in pursuing further education or entering the workforce.
SPEAKING ACCURACY, FLUENCY, AND BEYOND: INDONESIAN VOCATIONAL STUDENTS’ VOICES Cendra, Anastasia Nelladia; Sulindra, Eric
LLT Journal: A Journal on Language and Language Teaching Vol 25, No 2 (2022): October 2022
Publisher : English Education Study Programme of Sanata Dharma University, Yogyakarta, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24071/llt.v25i2.4579

Abstract

Speaking mastery has been known as the benchmark of language learning, yet many students still find it difficult to speak with great accuracy and fluency. To widen the knowledge and fill the gaps in the existing research, this present qualitative-descriptive research is to investigate how vocational students see accuracy, fluency, and other psychological-related aspects in speaking as well as collecting some suggestions to create a better speaking class. By distributing questionnaires and conducting semi-structured interviews, the present research revealed that the participants were slightly more inclined towards accuracy compared to fluency, which may result in the inhibition of risk-taking. Moreover, some psychological-related challenges such as feeling nervous, unconfident, and afraid to make mistakes were prevalent among the participants which affected their speaking performance negatively. Finally, the participants yielded some suggestions for a better speaking class, which include assisting students in four stages of speaking and providing appropriate feedback.
English Oral and Written Receptive Skills of Vocational Lecturers Hartani, Tuti; Sulindra, Eric; Tedjo, Ester Widawati; Teopilus, Susana
Journal of Education Reseach and Evaluation Vol 6 No 4 (2022): November
Publisher : LPPM Undiksha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jere.v6i4.53517

Abstract

Reading and listening as receptive skills have been investigated from multiple angles. The current research is a descriptive study aiming to find the correlation between the two receptive skills. In addition, it investigates the strengths and weaknesses in terms of four subskills (finding the main idea, answering stated-detail questions, answering implied-detail questions, and identifying the meaning of the expressions used in an oral or written discourse) performed by the respondents who were grouped as the high achievers and the low achievers. The research findings confirmed a significantly positive correlation between reading and listening skills. In the listening test, the high achievers had strengths in all of the subskills, whereas the low achievers’ performance in all the subskills was below 50%, which implied that they had weaknesses in all of the listening subskills. In the reading test, the high achievers had strengths in all subskills. The low achievers showed strong reading performance in the subskills of finding main ideas and answering stated-detail questions. At the same time, they had weaknesses in the subskills of answering implied-detail questions and identifying the meaning of the expressions used in the written discourse. This result implies that vocabulary is the most important factor to upgrade to anticipate the weakness in the subskills of answering implied-detail questions and identifying the meaning of the expressions used in the written discourse.
Psychological-Related Challenges in Speaking: Experience of Vocational Students Sulindra, Eric; Hartani, Tuti; Cendra, Anastasia Nelladia
Journal of Education Reseach and Evaluation Vol 7 No 3 (2023): August
Publisher : LPPM Undiksha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jere.v7i3.66587

Abstract

Speaking is still often considered one of the most daunting skills for English language learners. For Asian learners, such as Indonesian, it is quite common for them to experience psychological-related challenges whenever they are presented with speaking tasks. The aims of this research aims to analyze the psychological challenges of students in vocational education at the higher education level.This study uses a qualitative descriptive approach. Respondents in this study are 36 students. The data in this study were sourced from the experiences of the respondents which were recorded in their guided reflection and semi-structured interviews.The data from the reflection results were analyzed using three coding steps: open coding, axial coding, and selective coding. This study found that most participants reported negative feelings around speaking tasks, such as being nervous, afraid (of making mistakes), fear of failure, insecure, tense, anxious, and doubtful, faster heartbeats and trembling which mostly stemmed from afraid to failing to meet expectations, lack of preparation, and lack of adequate language competence. Suggestions for a better-speaking class are discussed.