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Analysis and Design of Inventory Management Information Systems at PT. XYZ Nia Kumaladewi; Ryan Faatih Firdaus
Applied Information System and Management (AISM) Vol. 8 No. 1 (2025): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v8i1.42602

Abstract

This study aims to analyze and design an Inventory Management Information System (IMIS) for PT. XYZ, a company that currently relies on manual inventory processes, leading to inefficiencies and operational delays. To address these challenges, the IMIS was developed using the Rapid Application Development (RAD) methodology, which followed three key stages: requirements planning, design workshop, and implementation. In the requirements planning stage, comprehensive user needs and system specifications were gathered. During the user design phase, iterative prototyping and continuous feedback sessions helped refine the system’s interface and functionalities. The rapid construction phase saw the development of core features—such as real-time inventory tracking, automated restocking alerts, and detailed transaction histories—using PHP, HTML, JavaScript, and MySQL. Finally, in the cutover phase, pilot testing demonstrated that the system reduced material search times from 15–30 minutes to nearly instantaneous retrieval, significantly improving inventory accuracy and overall operational efficiency. Further research is needed to evaluate its long-term performance and scalability. This study not only highlights the practical advantages of the RAD-based approach but also offers a promising model for organizations seeking to modernize their inventory management practices. 
Analysis of Information Technology Governance Priorities at PTKIN Using The COBIT 2019 Framework Nur Aeni Hidayah; Junaidi Junaidi; Elvi Fetrina; Suci Ratnawati
Applied Information System and Management (AISM) Vol. 8 No. 1 (2025): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v8i1.45011

Abstract

Risk management is a part of information technology (IT) governance, enabling organizations to safeguard their information assets effectively and efficiently. It involves identifying potential risks, planning mitigation strategies, and establishing relevant policies. An interview with the Head of Pustipanda at Syarif Hidayatullah State Islamic University (SIU) Jakarta revealed that the university underwent an IT governance audit by the National Cyber and Crypto Agency in 2020, with results indicating the need for significant improvements. Given the critical role of the Academic Information System (AIS) as a strategic IT asset in higher education, effective management is essential. This study aims to evaluate the IT governance maturity of Pustipanda using the COBIT 2019 framework and to identify key governance domains that should be prioritized for improvement. The study focuses on the IT governance of Pustipanda Syarif Hidayatullah SIU Jakarta, selected as a sample from the broader population of PTKIN (State Islamic Religious Colleges) in Indonesia. Using the COBIT 2019 framework, the research identifies 22 IT governance domains prioritized for implementation, with six domains categorized as top priority. These findings provide actionable insights for IT governance enhancement, particularly in academic institutions. The methodology presented can serve as a reference for other PTKIN to assess and prioritize IT governance domains according to their specific organizational needs, supporting the development of more secure, efficient, and well-governed IT environments in higher education institutions.
Digital Transformation at Bandung Wholesale Center: The Impact of Information Technology on Sales Performance and Experience Syaifuddin Syaifuddin; Noor Aimi Mohamad Puad
Applied Information System and Management (AISM) Vol. 8 No. 1 (2025): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v8i1.45191

Abstract

This study examines the impact of digital transformation on sales performance and customer experience in wholesale centers in Bandung, specifically focusing on the adoption of digital inventory management systems, electronic payment platforms, and mobile applications, including the use of TikTok and Instagram for digital marketing. The study aims to analyze how these technologies improve operational efficiency, transaction speed, and customer satisfaction in the wholesale sector. A mixed-method approach was used, combining qualitative and quantitative data. Qualitative data was obtained through in-depth interviews with 10 wholesale center owners and managers, while quantitative data was collected through a survey distributed to 200 customers. Purposive sampling was used to select wholesale centers that had adopted digital technology. The findings show significant improvements in operational efficiency, with inventory checking time reduced by 66.67% (from 12 hours to 4 hours), stock errors reduced by 66.67% (from 15% to 5%), and order fulfillment speed increased by 50% (from 2 days to 1 day). The use of TikTok and Instagram in digital marketing has expanded market reach, increased customer engagement, and raised brand awareness. In addition, electronic payment systems and mobile applications have accelerated transactions, reduced queues, and increased sales volumes. Customers reported higher satisfaction, with ease of transaction increasing by 40.63% and overall satisfaction increasing by 31.43%. This study supports existing literature on the benefits of digitalization in retail and highlights challenges such as investment costs and staff training. These findings offer important insights for the wholesale sector to embrace digital transformation to increase competitiveness in an increasingly digital marketplace.
Effect of System, Information, and Service Quality and Green IT Attitude Towards User Satisfaction on Clientele ITSM Application Bank XYZ Muhamad Hafidh Adzhani; Sfenrianto Sfenrianto
Applied Information System and Management (AISM) Vol. 8 No. 1 (2025): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v8i1.45669

Abstract

The banking industry is increasingly shifting toward the advanced use of information technology (IT) to enhance customer service. It is important for the audience to be able to get satisfaction when using banking services. In this case, there are several factors that will impact user satisfaction when using the application. The study's objectives are to examine how system quality affects client satisfaction with the ITSM application at bank XYZ; how user satisfaction with the ITSM application for clients at bank XYZ is impacted by the quality of the information; how client satisfaction with the ITSM application at bank XYZ is impacted by service quality; and how client ITSM application at bank XYZ is impacted by a green IT attitude toward satisfaction. The research employs a quantitative approach, utilizing SEM PLS analysis. The result shows that the system quality has a positive and substantial impact on user satisfaction with a p-value of of 0.021 < 0.05; the information quality has a positive and significant impact on user satisfaction with a p-value of 0.000 < 0.05; the service quality has a negative and significant impact on user satisfaction with a p-value of 0.044 < 0.05; and green attitude has a positive impact on user satisfaction with a p-value of 0.000 < 0.05. The research results indicate that system quality, information quality, and green attitude positively influence user satisfaction, whereas service quality negatively influences it.
Broadcasting Family Law Information to the Public to Achieve Transparency in the Press Suluhnews, Banten Dusman Samsudin; Reza Fahlevi Nurpaiz
IRDH International Journal of Social Sciences & Humanities Vol. 2 No. 3 (2025): October
Publisher : International Research and Development for Human Beings (IRDH)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Broadcasting is the activity of disseminating content in the form of information, entertainment, and education to the general public through various channels such as radio, television, and digital media. The aim of this research and community service is to implement the broadcasting of family law information to the public in order to realise press transparency in Suluhnews, Banten. Research and community service activities are conducted in three forms, including discussions and networking with stakeholders about the importance of broadcasting legal information and press transparency, discussions and networking with the general public about the importance of broadcasting legal information and press transparency, and training students in news writing about family law. The results obtained include 7 (seven) points, namely the creation of family legal literacy activities in the community, the formation of a Collaborative Model between Local Media and Academics, studying Ways to Improve the Quality of Legal-Based Journalistic Content, community participation, strengthening the role of media as agents of transparency and education, and training school students to become young journalists, and Policy Recommendations for Local Government and Media Institutions. Suggestions that can be provided to the general public include the need for training in news writing that involves collaboration from various stakeholders
From Regulation to Transparency: Policy Implementation of Public Information Disclosure in Indonesian State Religious Universities within the SDG 16 Framework Iswantoro; Tobroni, Faiq; Aktar, Md Nadim
Supremasi Hukum: Jurnal Kajian Ilmu Hukum Vol. 14 No. 1 (2025): Supremasi Hukum
Publisher : UIN Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/5ag4wd56

Abstract

Public information disclosure is a cornerstone of transparent, accountable, and participatory governance in higher education. This study examines the implementation of public information disclosure (PID) in State Religious Higher Education Institutions (PTKN) under Law No. 14/2008 and its derivative regulations. It aims to identify the gap between regulatory frameworks and institutional practices and to propose strategies for optimizing disclosure. The analysis employs Mazmanian’s policy implementation theory, focusing on three dimensions: problem characteristics, policy characteristics, and external environment. Data were drawn from the 2024 Monitoring and Evaluation (Monev) conducted by the Central Information Commission, complemented by a review of regulatory instruments and institutional practices in PTKN. The results indicate that most PTKN are still categorized as “less informative” or “non-informative.” Implementation barriers include limited administrative capacity, inadequate digital infrastructure, weak monitoring systems, and entrenched bureaucratic cultures. These factors collectively prevent PTKN from fully realizing the objectives of the Public Information Disclosure Law.The study proposes strategies to overcome these barriers, including enhancing the competence of Information and Documentation Management Officers (PPID), developing integrated digital platforms, strengthening leadership commitment, and institutionalizing rigorous monitoring and evaluation mechanisms. Collaboration with external stakeholders and improved public literacy on the right to information are also essential. Optimizing PID is not only a matter of legal compliance but also a governance tool and a moral responsibility aligned with religious values. Successful implementation will enhance public trust, institutional accountability, and the global relevance of Indonesia’s religious higher education sector while contributing to Sustainable Development Goal (SDG) 16.
Service Quality Analysis Of Academic Information Systems (SIAKAD) Siti Khodijah Palembang Health Science High School Using The E-S-Qual Model Whindy Ovianty; Catur Eri Gunawan; Muhamad Son Muarie
The Future of Education Journal Vol 4 No 7 (2025): Continued
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah Yayasan Pendidikan Tumpuan Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61445/tofedu.v4i7.966

Abstract

Higher education institutions are increasingly reliant on academic information systems to manage comprehensive academic processes. However, a preliminary survey of several respondents revealed user complaints regarding the service quality of these systems. Further analysis identified a gap between user expectations and perceptions of the service quality of the implemented academic information systems. This study aims to measure the service quality of SIAKAD (Academic Information System) at Siti Khodijah College of Health Sciences using the E-S-Qual model, which incorporates four dimensions: reliability, responsiveness, fulfillment, and efficiency. A quantitative approach was employed through a survey targeting students and lecturers. Data were collected using a questionnaire adapted from the E-S-QUAL (Electronic Service Quality) indicators to evaluate the academic information system’s service quality. The results show that there is a negative gap in all dimensions, which means that service quality has not fully met user expectations. The Efficiency dimension has the largest gap (-1.19), followed by Fulfillment (-1.13) and System Availability (-1.12), while the  dimension has the smallest gap (-1.08). These findings indicate the need for improvement, especially in the aspects of efficiency and fulfillment of service promises to increase user satisfaction. This study provides recommendations for information system managers to make improvements to the service process and conduct periodic evaluations for continuous improvement in service quality.
A Study of Classroom Interaction Viewed From Information Sources at SMK PGRI 2 Gianyar Ni Kadek Citawati; Pande Agus Adiwijaya; Luh Made Dwi Wedayanthi
The Future of Education Journal Vol 4 No 7 (2025): Continued
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah Yayasan Pendidikan Tumpuan Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61445/tofedu.v4i7.975

Abstract

This study aimed to analyze the implementation of classroom interaction categories in writing classes at SMK PGRI 2 Gianyar from the perspective of information sources and to identify the constraints in applying multi-way interaction. This qualitative descriptive research involved tenth-grade students and their English teacher as participants. Data were collected through classroom observations, interviews, and field notes, focusing on the interaction patterns during teaching and learning activities. The findings revealed that 20 categories of the FLINT System were applied during three observation sessions. From the perspective of information sources, the teaching and learning process tended to be dominated by two-way interaction, with the teacher acting as the primary source of information. Several constraints were identified in promoting multi-way interaction, including limited time allocation, lack of teaching variety, and students’ passive behavior during lessons. Interviews also highlighted issues such as students’ minimal responses, lack of initiative during discussions, and the perception that English is difficult to learn. These findings indicate the need for strategies to create more balanced and interactive classrooms, where students can actively participate and develop better communication skills. This study is expected to provide insights for teachers in designing more engaging and effective classroom interactions to support the implementation of the Merdeka Curriculum.
Delivering impact beyond the plate: service quality, information, and government trust in school feeding perception Sugiharto, Muhammad; Rahma, Rana Ardila; Hadithya, Riyan; Rahmani, Hani Fitria
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6603

Abstract

School feeding programs are widely recognized as strategic interventions to improve child nutrition, support academic achievement, and reduce the economic burden on low-income families, making them a vital component of social policy in many countries, including Indonesia. The Free Nutritious Meal Program for elementary schools aims to address these goals, yet its success depends not only on technical delivery but also on how beneficiaries perceive its benefits. This study examined the perceived benefits of the program by analyzing the influence of food quality, meal distribution frequency, and program information, with trust in government as a mediating variable. Using a quantitative approach, data were collected from 133 parents of beneficiary students through structured questionnaires and analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). Results indicate that food quality has the strongest direct effect on perceived benefits, followed by program information. Meal frequency showed no significant direct effect but contributed indirectly by strengthening trust in government, which emerged as a significant mediator. These findings highlight that improving technical service quality must be accompanied by strategies to build institutional trust. The study offers theoretical contributions by integrating public service management and trust perspectives, and practical implications for policymakers to enhance service quality, transparency, and communication strategies.
Online Learning Information System Design Using Zachman Framework (Case Study: LMS Gajayana University Malang) Ramadhani, Farhan; Maulanaputra, M. Farhan
International Journal of Multidisciplinary Applied and Science Research Vol. 1 No. 05 (2025): International Journal of Multidisciplinary Science and Applied Research (IJOMA
Publisher : oneamd.com

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The development of information technology has encouraged educational institutions to adopt online learning system to improve the effectiveness and efficiency of teaching and learning process. Gajayana University Malang as one of the private universities in Indonesia has implemented Learning Management System (LMS) as a means of supporting online learning. However, to ensure that the system runs optimally and is well integrated within the institution, a comprehensive information system design is required. This research aims to design an online learning information system using the Zachman framework that is able to describe the system from various stakeholder perspectives, such as planners, owners, designers, and implementers. The research method used is case study, with data collection through observation, interview, and documentation on LMS of Gajayana University Malang. The result of this research is an online learning information system blueprint structured based on six perspectives and six focuses in Zachman Framework. This blueprint is expected to be a reference in developing and evaluating online learning systems that are more effective, efficient, and aligned with institutional needs.  

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