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An Analysis of the Influence of Integrated Information System Service Quality on User Satisfaction and Loyalty in Various Government Institutions in Indonesia Kusuma, Manda Dina; Zahra, Ria Faizaul
Jurnal Ilmiah Sistem Informasi Vol. 4 No. 1 (2025): Januari : Jurnal Ilmiah Sistem Informasi
Publisher : LPPM Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/y9hx1896

Abstract

Transformasi digital di sektor publik telah menjadi prioritas strategis bagi pemerintah Indonesia untuk meningkatkan kualitas pelayanan publik. Sistem Informasi Terintegrasi (IIS) diterapkan untuk menyederhanakan proses administrasi, mempercepat aliran informasi, dan meminimalkan redundansi data antar instansi pemerintah. Namun, kualitas layanan yang diberikan oleh sistem ini tidak selalu memenuhi ekspektasi pengguna, yang berpotensi memengaruhi kepuasan dan loyalitas pengguna. Penelitian ini bertujuan untuk menganalisis pengaruh kualitas layanan IIS terhadap kepuasan pengguna, menilai dampak kepuasan terhadap loyalitas pengguna, serta mengidentifikasi dimensi kualitas layanan yang paling signifikan dalam memengaruhi hasil tersebut. Penelitian ini menggunakan pendekatan mixed methods dengan desain explanatory sequential (QUAN→qual). Data kuantitatif dikumpulkan melalui survei terstruktur berbasis skala Likert dari 60 responden, termasuk pegawai pemerintah yang terlibat dalam operasional sistem di berbagai instansi. Analisis data dilakukan menggunakan PLS-SEM untuk mengevaluasi validitas pengukuran dan menguji hubungan struktural, termasuk kepuasan sebagai variabel mediasi. Data kualitatif diperoleh melalui wawancara mendalam dengan informan kunci untuk mengkontekstualisasikan temuan kuantitatif dan menggali pengalaman pengguna secara detail. Hasil penelitian menunjukkan bahwa kualitas layanan berpengaruh signifikan terhadap kepuasan pengguna, dengan keandalan, kemudahan penggunaan, keamanan, dan interoperabilitas menjadi dimensi paling penting. Peningkatan kepuasan selanjutnya memperkuat loyalitas pengguna, baik dalam hal penggunaan sistem berulang maupun rekomendasi kepada rekan kerja. Penelitian ini memberikan kontribusi teoretis dengan memperluas penerapan model SERVQUAL dan DeLone & McLean pada sistem informasi publik terintegrasi. Secara praktis, penelitian ini memberikan rekomendasi berbasis bukti bagi pembuat kebijakan dan pengelola sistem untuk meningkatkan kualitas layanan dan pengalaman pengguna, sehingga adopsi IIS di instansi pemerintah menjadi lebih efektif, responsif, dan berkelanjutan.
Peningkatan Daya Inovatif Pustakawan Melalui Repacking Information Isi Intelektual Koleksi NURISLAMININGSIH, RIZKI
Pustaka Karya : Jurnal Ilmiah Ilmu Perpustakaan dan Informasi Vol. 7 No. 2 (2019): Juli - Desember
Publisher : S1 Ilmu Perpustakaan dan Informasi Islam FTK UIN Antasari Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18592/pk.v7i13.3145

Abstract

ABSTRACTCreativity librarians as a conduit of information officers need to be increased in order to later be able to provide the best possible information to patrons. One of the activities that can be done is repackaging intellectual content collections. These activities are not only limited change the packaging of information from print to electronic form, but also summarize the information content of the collections become more easily understood information. Librarians can learn from the activities of repackaging information in the library of and then modified packaging adapted to fit the needs of information patrons.Keyword: repacking information, innovation, librarian ABSTRAKKreativitas pustakawan sebagai pihak yang bertugas memenuhi kebutuhan informasi perlu terus ditingkatkan. Salah satu kegiatan yang dapat dilakukan adalah kemas ulang informasi. Aktivitas tersebut tidak hanya sebatas pada mengalih media kertas ke elektronik, tetapi juga mencarikan isi intelektual koleksi agar lebih mudah dipahami pemustaka. Pustakawan dapat belajar kemas ulang informasi di perpustakaan LIPI dan kemudian dimodifikasi dan dibuat kedalam bentuk baru sesuai kebutuhan pemustaka.Kata Kunci: Repacking Information, Inovasi, Pustakawan
PENERAPAN TEKNOLOGI INFORMASI (INFORMATION TECHNOLOGY) DI PERPUSTAKAAN RAHMAWATI, LAILA
Pustaka Karya : Jurnal Ilmiah Ilmu Perpustakaan dan Informasi Vol. 7 No. 2 (2019): Juli - Desember
Publisher : S1 Ilmu Perpustakaan dan Informasi Islam FTK UIN Antasari Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18592/pk.v7i13.3146

Abstract

ABSTRAK Dalam keilmuan perpustakan kaitannya dengan ilmu terapan dalam bidang IT (Information Technology) dikenal dengan istilah otomasi perpustakaan. Otomasi perpustakaan merupakan penggunaan teknologi  informasi dan komunikasi untuk mengganti sistem manual di perpustakaan, Fungsi–fungsi yang mungkin di-otomasikan bisa salah satunya atau seluruh fungsi seperti pengadaan, pengatalogan, sirkulasi, administrasi dan referensi. Teknologi informasi di perpustakaan diterapkan dengan alasan memudahkan pembuatan katalog, memudahkan layanan sirkulasi, memudahkan penelusuran informasi, memenuhi tuntutan terhadap mutu layanan informasi perpustakaan, informasi dalam berbagai media, efisiensi waktu dan ketepatan layanan. Kata Kunci: Information Technology, Teknologi Informasi, Otomasi, Perpustakaan
Privacy Concerns, Content Information and its impact on the Adoption and Use of Fintech in Indonesia: The Mediating Role of Functional Values Sinulingga, Nora Anisa Br
Integrated Journal of Business and Economics (IJBE) Vol 9, No 4 (2025): Integrated Journal of Business and Economics
Publisher : Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/ijbe.v9i4.1350

Abstract

The aim of this study was to analyse privacy concern and content information on adoption and use Fintech among Generation Z and Y in Indonesia through functional value as mediation. This research uses a quantitative approach conducted by distributing questionnaires via google forms. The population of this study were all e-wallet users in generations Z and Y who were in Indonesia and the selection of respondent samples using the probability sampling methods, namely proportional random sampling, totals of 420 respondents. Data analysis methods and hypothesis testing used descriptive statistical analysis and inferential statistical analysis, namely Structural Equation Model (SEM) with Structural Partial Least Square (SEM-PLS) analysis method. The results of this study discover that privacy concern has a positive but insignificant effect on adoption and use FinTech. Content information, functional value reliability and customer interaction have a positive and significant influence. This research model can serve as a reference for researchers related to service dominant logic and the adoption and use of FinTech.
The Influence of Artificial Intelligence, Audit Information System, and Remote Audit on Auditor Performance Fidel Muhammad Purwadi; Murtanto Murtanto
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i1.8220

Abstract

This study aims to analyze the influence of Artificial Intelligence, Audit Information Systems, and Remote Audits on Auditor Performance by adopting the Theory of Planned Behavior and the Technology Acceptance Model. The research uses primary data obtained through questionnaires distributed to auditors who hold a bachelor's degree, work at Public Accounting Firms (KAP), and have knowledge of Artificial Intelligence, Audit Information Systems, and Remote Audits. The sampling technique employed is purposive sampling. The results show that all three independent variables have a positive and significant influence on auditor performance. Artificial Intelligence has been proven to enhance the efficiency and effectiveness of auditors’ work. Audit Information Systems support a more structured and accurate audit process, while the implementation of Remote Audits provides greater flexibility and accessibility in audit execution. These findings indicate that the optimal use of digital technology can significantly improve overall auditor performance.
Penerapan Barcode Scanner Pada Sistem Informasi Perpustakaan Sman-4 Palangka Raya : Application Of Barcode Scanner In Library Information System SMAN-4 Palangka Raya Riyadli, Hafiz; Arliyana; Agusrianto
Jurnal Sains Komputer dan Teknologi Informasi Vol. 8 No. 1 (2025): Jurnal Sains Komputer dan Teknologi Informasi
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Perpustakaan SMAN-4 Palangka Raya merupakan wadah siswa menambah referensi dan pengetahuan. Memiliki banyak koleksi lierasi baik buku, majalah dan lain sebagainya. Untuk memudahkan pengelolaan perpustakaan secara lebih optimal, diperlukan sebuah sistem informasi yang didukung dengan fitur Barcode Scanner sehingga proses pencarian literatur, pengelolaan anggota, pemeliharaan peminjaman dan pengembalian buku menjadi lebih mudah dilakukan. Menerapkan Metode Research and Development dengan pemodelan Prototype , menghasilkan sebuah aplikasi sistem informasi yang dapat berjalan dengan baik, juga telah sesuai dengan kebutuhan objek dengan hasil survey kepuasan pengguna dari pihak siswa mendapatkan nilai interpretasi sebesar 90,42%, dan pustakawan sebesar 78,66%. Sehingga dapat disimpulkan bahwa sistem informasi perpustakaan dapat diterima oleh pustakawan maupun siswa yang ada di SMA Negeri 4 Palangka Raya.
Analysis of the Determinants of the Technology Acceptance Model (TAM) on the Use of Hospital Management Information Systems Among Young Dentists in the Outpatient Unit of Prof. Dr. Moestopo Dental and Oral Teaching Hospital Ramadhani, Mahila Fariha; Sunadi, Apri; Aziz, Abdul
International Journal of Business, Law, and Education Vol. 6 No. 2 (2025): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v6i2.1297

Abstract

Background: The Hospital Management Information System (HMIS) is a crucial component in enhancing the quality of healthcare services. The successful implementation of HMIS largely depends on the acceptance and actual use by healthcare professionals. Objective: This study aims to analyze the determinants influencing the acceptance and utilization of HMIS at the Prof. Dr. Moestopo Dental and Oral Teaching Hospital, using the Technology Acceptance Model (TAM) framework. Methods: This study employed a quantitative approach with a cross-sectional design. The study population consisted of 182 individuals, from which 122 young dentists were selected using purposive sampling. Data were collected using a validated and reliable questionnaire. The data analysis involved bivariate tests (Chi-Square), Spearman correlation, and multivariate logistic regression analysis. Results: Perceived Usefulness (PU), Perceived Ease of Use (PEOU), and Attitude Toward Use (ATU) significantly influenced the actual use of HMIS, while Behavioral Intention (BI) showed no significant effect. Conclusion: The successful use of HMIS is determined by perceived usefulness, ease of use, and user attitudes toward the system. Recommendations: Strengthening these determinants through continuous dissemination of HMIS benefits, sustained training programs, and enhanced motivation among healthcare professionals is essential to improve system utilization.
Enhancing Healthcare Data Security and Integrity through Blockchain Technology in Hospital Information Systems Hu Ming; Shamsul Arrieya Bin Ariffin
International Journal of Engineering, Science and Information Technology Vol 5, No 4 (2025)
Publisher : Malikussaleh University, Aceh, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52088/ijesty.v5i4.1715

Abstract

The goal of this research is to develop and test a blockchain-based framework whose target is to increase the level of security of, integrity , and operational efficiency in hospital information systems (HIS). As the increasing number of sensitive healthcare data and the increasing threats to data privacy, the following system integrates AES encryption, multi-factor authentication (MFA), role-based access control (RBAC), blockchain storage and smart contracts to ensure secure and transparent data management. The methodology was that the framework was implemented in a simulated environment using the Hyperledger Fabric v2.2 on Ubuntu 20.04, and performance was measured for various metrics such as encryption time, transaction time, storage efficiency, scalability, and system responsiveness. Comparative analysis was done to evaluate the user related metrics like ease of use, adoption rate and user satisfaction against the benchmarked metrics reported in the previous body of literature. The results indicate that the blockchain-based system is better than the traditional cloud-based and distributed systems, offering 80% of speeds of transactions, 90% storage efficacy, 85% of scaling, 95% of security, 90% of ease of use, and 80% of adoption. These results show the potentiality of blockchain in improving reliability, auditability, and trustworthiness of information systems in healthcare.
HOW GOVERNMENT ACCOUNTING STANDARDS AND INTERNAL CONTROL SYSTEMS INFLUENCE GOOD GOVERNANCE WITH THE USE OF INFORMATION TECHNOLOGIES AS MODERATING VARIABLES Dang Panagaman Tamba; Lainatusshifa Kemal
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 5 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i5.4434

Abstract

This study aims to analyze the influence of Government Accounting Standards (GAS) and Internal Control Systems (ICS) on good governance at the Food Security and Livestock Service of North Sumatra Province, Indonesia; evaluate the role of information technology utilization as a moderating variable that can strengthen the relationship between the implementation of GAS and ICS on good governance; and analyze how good governance can accelerate rice self-sufficiency in the region. This research employed a mixed method with a sample of 40 employees at the Food Security and Livestock Service of North Sumatra Province. The qualitative data were processed from the NVivo software, while the quantitative approach was analyzed using Partial Least Squares (PLS) and the SmartPLS software with descriptive statistical tests, outer model analysis, inner model analysis, and hypothesis testing. Data analysis results on the influence of government accounting standards and internal control systems on good governance, with the use of information technology as a moderating variable, which most often appears using NVivo software on a word cloud, include control, reports, finance, internal, government, accounting, effectiveness, and accountability. PLS analysis results show that the use of information technology as a moderating variable can influence government accounting standards on good governance, and the use of information technology as a moderating variable is unable to influence the internal control system on good governance.
THE INFLUENCE OF ACCOUNTING KNOWLEDGE AND BUSINESS EXPERIENCE ON THE PERCEPTION OF ACCOUNTING INFORMATION USE AMONG MICRO-ENTERPRISES AND SMALL IN ULUJADI DISTRICT Kiki Berlian Sari; Merinda Anisa; Andi Atirah; Jamaluddin; Ernawaty Usman; Ridwan
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 5 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i5.4443

Abstract

This study aims to analyze the influence of accounting knowledge and business experience on the perception of accounting information use among micro and small business owners in Ulujadi District. Micro and small businesses play a vital role in the local economy, but often face challenges in effective financial management. Using a quantitative approach, data were collected through questionnaires distributed to micro and small business owners in the area. Data analysis was conducted using multiple linear regression to test the influence of each independent variable on the dependent variable. The results indicate that both accounting knowledge and business experience have a positive and significant influence on the perception of accounting information use. This finding indicates that increased accounting understanding and accumulated entrepreneurial experience can encourage business owners to utilize accounting information more effectively in business decision-making. This study provides important implications for policymakers and training institutions in designing small business capacity-building programs.

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