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The Influence of IoT Data Governance Quality and Data Privacy Policies on Information Security Risk Mitigation and Customer Trust in IoT-Based Startups in Bandung ZM, Ajub Ajulian; Sinuraya, Enda Wista; Winardi, Bambang; Yuanis, Yuanis
West Science Interdisciplinary Studies Vol. 4 No. 01 (2026): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v4i01.2603

Abstract

The rapid adoption of Internet of Things (IoT) technologies by startups has intensified concerns related to data governance, privacy protection, and information security risks. This study investigates the effect of IoT data governance quality and data privacy policy on information security risk mitigation and customer trust in IoT-based startups in Bandung, Indonesia. Using a quantitative research approach, data were collected from 150 users of IoT-based startup services through a structured questionnaire measured on a Likert scale. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS 3). The results indicate that IoT data governance quality has a significant positive effect on information security risk mitigation. In addition, data privacy policy and information security risk mitigation both have significant positive effects on customer trust. Furthermore, information security risk mitigation partially mediates the relationship between IoT data governance quality and customer trust. These findings highlight the importance of strengthening data governance frameworks and implementing transparent privacy policies to reduce security risks and enhance customer trust. This study contributes to the growing body of literature on IoT governance and provides practical insights for startup managers and policymakers in fostering secure and trustworthy IoT-based business environments.
The Relationship between Information Seeking and Treatment-Seeking Behavior in Pulmonary Tuberculosis Patients in the Service Area of Pacerakkang Community Health Center. Jusma; Tawil, Suarnianti; Abrar, Eva Arna
Indonesian Journal of Nursing and Health Care Vol. 1 No. 1: February (2024)
Publisher : Ammar Dharma Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64914/6fazhv71

Abstract

Background: Pulmonary tuberculosis ranks third globally in terms of prevalence. This disease is caused by Mycobacterium tuberculosis, with patients whose sputum contains Mycobacterium tuberculosis serving as its contagious source. According to observations in South Sulawesi, Makassar City leads in having the highest number of TB cases, reaching 5,418 cases.Objective: This study aims to determine the relationship between information seeking and treatment-seeking behavior among pulmonary tuberculosis patients in the service area of Pacerakkang Community Health Center.Metode: Adopting a cross-sectional study design with simple random sampling technique, the research involved 52 respondents. Data collection was conducted using a questionnaire, and the collected data were processed using a master table.Results: The results of the chi-square test regarding treatment-seeking behavior with information seeking show p <0.05.Conclusion: In conclusion, there is a significant relationship between information seeking and treatment-seeking behavior among pulmonary tuberculosis patients in the service area of Pacerakkang Community Health Center
Analysis and Design of Susuka Hotel's Ordering and Payment Information System Using the Waterfall Method Zahara; Dori Gusti Alex Candra; Eka Sofiati; Atika Fauziyyah; Jufri, Jufri
Expert Net: Exploration Journal of Technological Education Trends Vol. 2 No. 2 (2025): Edisi Desember
Publisher : Yayasan Insan Mulia Bima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59923/expertnet.v2i2.731

Abstract

The reservation and payment information system at Susuka Hotel is an essential requirement to support operational efficiency and effectiveness. This study aims to analyze and design an information system that facilitates a faster and more convenient reservation and payment process, thereby improving customer service quality. The method used in this study is the Waterfall method, which consists of several stages: requirements analysis, system design, implementation, testing, and maintenance. During the analysis stage, data were collected through interviews and observations to understand the needs of the hotel and its customers. The system design results include the development of a user interface, database structure, and workflow for the reservation and payment processes. With the implementation of this system, Susuka Hotel is expected to enhance operational efficiency, reduce manual errors, and provide a better experience for customers. This information system is implemented using web-based programming to enable real-time access and ease of use.
Analysis of Analysis of Information Technology Service Management (ITSM) Using the ITIL V3 Framework at the Department of Library and Archives of Palembang City Ibnu Choldun; Mulyati, Mulyati
Jurnal Rekayasa Sistem Informasi dan Teknologi Vol. 3 No. 3 (2026): Februari
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70248/jrsit.v3i3.3449

Abstract

Penelitian ini bertujuan untuk menganalisis dan mengevaluasi tingkat kematangan pengelolaan layanan Teknologi Informasi (TI) pada Dinas Perpustakaan dan Kearsipan Kota Palembang (DISPUSIP) dengan menggunakan pendekatan IT Service Management (ITSM) berbasis framework ITIL V.3 pada domain Service Operation. Metode penelitian yang digunakan meliputi studi literatur, observasi, wawancara, kuesioner, dan dokumentasi, dengan fokus pada subdomain Event Management, Incident Management, Problem Management, Request Fulfillment, dan Access Management pada sistem INLIS dan SIMANIS. Hasil penelitian menunjukkan bahwa sebagian besar subdomain layanan TI berada pada Level 4 (Managed), yaitu Event Management, Incident Management, Problem Management, dan Request Fulfillment, sedangkan Access Management telah mencapai Level 5 (Optimized), namun masih ditemukan gap terutama pada subdomain Problem Management yang dipengaruhi oleh keterbatasan SDM TI internal, ketergantungan pada pihak eksternal, serta belum optimalnya dokumentasi dan evaluasi pasca insiden. Simpulan dari penelitian ini adalah bahwa pengelolaan layanan TI di DISPUSIP secara umum telah berjalan dengan baik, namun masih diperlukan peningkatan berkelanjutan melalui penguatan tata kelola layanan TI berbasis ITIL V.3, pembentukan tim TI internal, penyusunan SOP terstandarisasi, serta peningkatan keamanan dan monitoring layanan guna mencapai tingkat kematangan layanan TI yang optimal dan mendukung pelayanan publik yang efektif dan berkelanjutan.   Kata Kunci: IT Service Management, ITIL V.3, Service Operation, Maturity Level, Layanan TI
Designing a Web-Based Information System for Umrah and Hajj Travel Agencies Zuli Anugra, Denish; Marleen, Onny
Jurnal Ar Ro'is Mandalika (Armada) Vol. 6 No. 3 (2026): JURNAL AR RO'IS MANDALIKA (ARMADA)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59613/armada.v6i3.6224

Abstract

This study focuses on the design and implementation of a web-based information system for the Sanematour Jakarta Umrah and Hajj Travel Agency. The system aims to improve the efficiency of administrative tasks such as pilgrim registration, travel package management, payment validation, and reporting. By utilizing the Waterfall model in system development, the study outlines the phases of planning, requirements analysis, design, implementation, testing, and maintenance. The system’s effectiveness was tested through Black Box Testing, which confirmed that the core features, including login modules, registration forms, payment verification, and report generation, functioned correctly with both valid and invalid inputs. The testing results demonstrated that the system was free of critical errors and met the expected operational requirements. The successful implementation of the system allows for more efficient management of data, better accessibility for pilgrims, and faster report generation, thereby enhancing overall service quality. It is concluded that the system contributes to the digital transformation of the travel agency, improving operational efficiency and customer satisfaction. The research also recommends further improvements such as automatic notification features and enhanced data security protocols for continuous system optimization.
The Influence of Logistics Cost Efficiency, Information Technology, and Service Quality on Supply Chain Performance in Indonesian Logistics Companies Aini, Nia; Muhammad Tohir
Siber Journal of Transportation and Logistics Vol. 3 No. 3 (2025): (SJTL) Siber Journal of Transportation and Logistics (October - December 2025)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v3i3.629

Abstract

The influence of Cost Efficiency in Logistics, Information Technology, and Service Quality Impact on Supply Chain Performance. is a scientific article in the literature study within the scope of the field of science. The purpose of this article is to develop a hypothesis about the influence between variables that will be used in future research. The research objects are from online libraries such as Google Scholar, Mendeley, and other academic online platforms. The research method uses library research sourced from e-books and open access e-journals. The analysis used is descriptive qualitative. The results of this article: 1) Cost efficiency in logistics affects supply chain performance .; 2) Information technology affects supply chain performance.; and 3) Service quality affects supply chain performance.
DEVELOPMENT OF A WEB-BASED INFORMATION SYSTEM FOR MONITORING CONSTRUCTION PROJECTS TO ENHANCE PROJECT CONTROL Prionggo Hendradi; Angga Agista
Jurnal Ilmiah Universitas Satya Negara Indonesia Vol. 4 No. 2 (2026): Mei - October 2026
Publisher : Lembaga Penelitian, Publikasi, & Pengabdian kepada Masyarakat, Universitas Satya Negara Indonesia (LP3M-USNI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59408/jisni.v4i2.91

Abstract

The implementation of construction projects requires an effective monitoring system to ensure alignment between project planning and actual execution in terms of schedule, cost, and work progress. However, in many construction companies, project monitoring is still conducted manually, which may lead to information delays, data inaccuracies, and reduced effectiveness in decision-making. This study aims to develop and implement a web-based construction project monitoring information system to support project control at PT. Edco Medco. The system is developed using a software engineering approach with the waterfall method and utilizes PHP-based web technology with MySQL as the database. The proposed system provides integrated project information, including project data, schedules, work progress, documentation, and project reports in real time. Functional testing results indicate that the system operates in accordance with user requirements and enhances the effectiveness of project monitoring compared to conventional manual methods. The implementation of this system is expected to improve transparency, accuracy of project control, and efficiency in construction project management within the organization.
Developing an Integrated Information System for Performance Management in Indonesian Higher Education Badjuka, Alexander H.; Mozin, Sri Yulianty; Nani, Yacob Noho
Journal of Governance and Public Policy Vol. 13 No. 1 (2026): February 2026
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jgpp.v13i1.27109

Abstract

Indonesian higher education institutions continue to face significant challenges in implementing the Government Agency Performance Accountability System (SAKIP), primarily due to fragmented information systems and manual reporting practices. At Gorontalo State University (UNG), these inefficiencies undermine accountability, delay decision-making, and compromise data accuracy. This qualitative descriptive case study explores how digital integration can address these institutional challenges. The findings revealed that a lack of system interoperability across planning, financial, and performance units leads to data redundancy, inconsistent reporting, and high administrative workloads. A simulation of the e-SAKIP workflow demonstrated a 65% reduction in reporting time and a 40% decrease in data duplication, underscoring its operational impact. In response, this study introduces a prototype of a centralized, cloud-based platform, e-SAKIP, that integrates planning, budgeting, monitoring, and reporting functions into a single digital ecosystem. The novelty of this study lies in developing the first API-based integrated governance model for Indonesian public universities, addressing the critical gap between siloed legacy systems and national SAKIP compliance requirements. Theoretically, the research contributes to digital governance literature by operationalizing Good University Governance (GUG) and New Public Management (NPM) principles through technological integration. Practically, the proposed e-SAKIP model offers a scalable solution for other universities facing similar challenges and provides actionable policy insights to strengthen institutional accountability, data reliability, and digital readiness across Indonesia’s higher education sector.
Implementation of Face Recognition-Based Personal Information Management System using Hikvision AI Cameras for UNUSA Community Wibowo, Nanda Dwi Cahyo; Budiarti, Rizqi Putri Nourma
TEKNOLOGI DITERAPKAN DAN JURNAL SAINS KOMPUTER Vol 8 No 2 (2025): December
Publisher : Universitas Nahdlatul Ulama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/atcsj.v8i2.8621

Abstract

Personal Information Management (PIM) at the University of Nahdlatul Ulama Surabaya (UNUSA) continues to face challenges, particularly in managing attendance within the eSorogan system and the UNUSA Academic Information System (SIM). This study proposes and implements a face recognition-based PIM system designed to automate the identification and recording of members of the UNUSA academic community. The system integrates AI-powered cameras with a web-based dashboard, referred to as the Lobby PIM Dashboard, which displays real-time information related to recognized individuals. The workflow begins with image capture and face detection by the AI camera, followed by data transmission to the server via an API for identification and information retrieval. The system generates detection logs and attendance records, which are stored and presented through the dashboard interface. The results demonstrate that the proposed system can support more efficient attendance management and provide accessible academic information for lecturers and students. Overall, this implementation contributes to improving administrative processes and enhancing the effectiveness of academic services at UNUSA.
PENGUATAN PEMBELAJARAN BERBASIS INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) DALAM IMPLEMENTASI KURIKULUM MERDEKA DI SEKOLAH DASAR Suardin, Suardin; Lisma, Lisma; Desita, Desita; Maya Firanti Nur; Darni, Darni; Darmawati, Darmawati; Wa Ode Nur Arini; Aulia Fatmala Putri Basirun; Atika Aulia
JURNAL PENGABDIAN MANDIRI Vol. 5 No. 1 (2026): Januari 2026
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Di era digital saat ini implementasi Kurikulum Merdeka menuntut pendidik untuk mengintegrasikan teknologi secara efektif dalam pembelajaran. Namun, pada jenjang sekolah dasar masih ditemukan keterbatasan kompetensi guru dalam memanfaatkan Information and Communication Technology (ICT) sebagai media dan sumber belajar. Tujuan kegiatan ini adalah untuk meningkatkan efektivitas pembelajaran dalam implementasi Kurikulum Merdeka di sekolah dasar. Metode pelaksanaan meliputi pendampingan dan praktik kolaboratif penerapan media pembelajaran berbasis media ICT pada mata pelajaran Matematika, Bahasa Indonesia, Pendidikan Pancasila, dan IPAS pada kelas 2, 4, dan 5 di Sekolah Dasar Negeri 2 Bataraguru Kota Baubau. Pengabdian ini dirumuskan dalam tiga tahap yakni perencanaan, palaksanaan dan observasi, dan evaluasi. Hasil pengabdian diperoleh bahwa penerapan pembelajaran berbasis ICT dalam implementasi kurikulum merdeka dapat meningkatkan efektivitas pembelajaran yang dibuktikan dengan meningkatnya aktivitas dan hasil belajar peserta didik. Meski demikian, masih dijumpai beberapa kendala dalam pelaksnaannya yaitu keterbatasan waktu, dan keberagaman tingkat kebutuhan belajar, potensi, bakat, dan minat belajar peserta didik. Kegiatan PkM ini dinilai berkontribusi terhadap peningkatan efektivitas pembelajaran, untuk itu layanan pembelajaran yang kreatif, inovatif, dan bermakna berbasis ICT perlu ditingkatkan oleh guru di sekolah, sekaligus mendukung transformasi pendidikan dasar yang adaptif terhadap perkembangan teknologi.

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