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EVALUATING THE EFFECTIVENESS OF HOSPITAL MANAGEMENT INFORMATION SYSTEMS ON SERVICE PERFORMANCE: A QUALITATIVE SYNTHESIS BASED ON THE INFORMATION SYSTEM SUCCESS MODEL Carens Sintha Iralin De Ivanka; Ellen Angelique Hardjono; Kathlyn Allysha; Timotius Gavriel Kristo; Kosasih
International Archives of Medical Sciences and Public Health Vol. 7 No. 1 (2026): International Archives of Medical Sciences and Public Health
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/iamsph.v7i1.1389

Abstract

This study analyzed the effectiveness of Hospital Management Information System (SIMRS) implementation in improving hospital service performance by examining the interaction between technological, human, and organizational dimensions. A qualitative literature synthesis with a conceptual narrative review design was employed by integrating secondary data from scientific journals, academic books, and health information system policy documents. Data were analyzed using qualitative content analysis guided by the De Lone and McLean Information System Success Model and enriched with a socio-technical systems perspective. The synthesis showed that SIMRS implementation improved service efficiency, data accuracy, inter-unit coordination, and decision-making quality through better system quality, information quality, and service quality. However, its effectiveness depended on system-user alignment, digital competence, infrastructure readiness, and organizational support. Poor alignment between system design and actual work practices may reduce adoption and encourage workarounds. Therefore, SIMRS should be implemented holistically by balancing technical infrastructure, user capacity building, and adaptive organizational governance.
Managing Public Information Governance in Indonesia: A SMART Transparency Approach Based on Information Technology and Artificial Intelligence Abdul Ghofar; Afrizal Hendra; Tuty Sariwulan; Antoni Ludfi Arifin
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 4 (2026): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i4.6385

Abstract

Public information disclosure constitutes a fundamental prerequisite for democratic, transparent, and accountable governance. Although Law Number 14 of 2008 concerning Public Information Disclosure provides a strong legal foundation, existing transparency practices in Indonesia remain predominantly administrative and insufficiently integrated with organisational performance governance. Previous studies have largely focused on regulatory compliance and implementation mechanisms, while limited attention has been given to positioning transparency as a data-driven governance system supported by digital technology. Responding to this gap, this study examines the relevance and implementation strategies of SMART Transparency based on the principles of Specific, Measurable, Accessible, Relevant, and Timely as an integrative model of public information governance supported by information technology and artificial intelligence (AI). This research employs a qualitative literature review analysing regulatory frameworks, institutional reports, and national and international scholarly publications published between 2015 and 2025 using thematic analysis. The findings demonstrate that SMART Transparency enables the transformation of public information disclosure from procedural openness into performance-based governance through digital service integration, AI-assisted monitoring and dispute resolution, and strengthened public literacy and electoral oversight. Theoretically, this study contributes by reconceptualising transparency as a measurable governance framework integrating accountability, digital governance, and adaptive public management in the digital era.
Pengetahuan perawat terhadap sistem informasi keperawatan dan sistem informasi manajemen rumah sakit: scoping review: Nurses' knowledge on nursing information systems and hospital information systems: A scoping review Sutono; Supriyadi
Cendekia Sehat: Jurnal Penelitian Keperawatan Volume 2 Nomor 1, Mei 2025
Publisher : Yayasan Cendekia Sehat Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66689/csjpk.vi.137

Abstract

Latar Belakang: Sistem Informasi Manajemen Rumah Sakit (SIMRS) dan sistem informasi keperawatan menjadi teknologi penting dalam meningkatkan mutu pelayanan kesehatan. Pengetahuan perawat berperan besar terhadap kesiapan dan keberhasilan implementasi sistem ini. Tujuan: Scoping review ini bertujuan untuk memetakan bukti ilmiah terkait pengetahuan perawat tentang SIK dan SIMRS, mengidentifikasi faktor-faktor yang memengaruhinya, serta memberikan arahan untuk pelatihan dan penelitian di masa depan. Metode: Review ini mengikuti kerangka kerja Arksey dan O'Malley, yang disempurnakan oleh Levac et al., dan dilaporkan sesuai panduan PRISMA-ScR. Pencarian literatur dilakukan secara sistematis melalui Google Scholar, DOAJ, dan Garuda untuk publikasi tahun 2015–2025 dalam bahasa Indonesia dan Inggris. Pendekatan SPIDER digunakan untuk menetapkan kriteria inklusi. Sebanyak lima artikel memenuhi syarat dan dianalisis secara tematik. Hasil: Sebagian besar perawat (54%–62,5%) memiliki tingkat pengetahuan yang baik mengenai SIK/SIMRS. Faktor-faktor yang berkontribusi meliputi latar belakang pendidikan, pengalaman kerja, pelatihan, dan dukungan organisasi. Namun, beberapa studi menunjukkan bahwa pengetahuan saja tidak menjamin Simpulan: Meskipun pengetahuan perawat tergolong baik, keberhasilan implementasi sistem informasi juga memerlukan pelatihan berkelanjutan, kemudahan sistem, dan dukungan institusi. Penelitian di masa depan sebaiknya menggunakan desain longitudinal atau intervensional.
Optimizing the Performance of the NTB Information Commission in Resolving Public Information Disputes in the Digital Era muh ihsan; Dimas Kurniawan; M. Basisal Abid; Abdul Hafiz
Jurnal Pengabdian Masyarakat Tropis Indonesia Vol. 2 No. 1 (2026): April
Publisher : Yayasan Siti Widhatul Faeha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65622/jpmti.v2i1.274

Abstract

This article examines the optimization of the performance of the NTB Information Commission (KI NTB) in resolving public information disputes in the digital era. The study aims to analyze the dispute resolution process, identify existing challenges, and explore opportunities for institutional improvement using a qualitative descriptive method through observation, interviews, and document analysis during a student internship at the University of Muhammadiyah Mataram from January 22 to March 13, 2026. The findings show that KI NTB has implemented a systematic dispute resolution mechanism consisting of application intake, mediation, and non-litigation adjudication, while maintaining the principles of transparency and accountability in accordance with Law No. 14/2008. However, several obstacles remain, including limited human resources, low public awareness, resistance from certain public bodies, and the underutilization of digital technology. In conclusion, KI NTB has demonstrated a significant role in safeguarding citizens’ rights to information and promoting accountable governance, although further optimization is still required. The implications of this study indicate that service digitalization through online registration and e-archiving, capacity building, and more intensive public outreach can strengthen KI NTB’s effectiveness in delivering fair and efficient dispute resolution services.
Strengthening the search for information for homemakers in situations of information overload Lien Halimah; Gema Rullyana; Ardiansah Ardiansah
Dedicated: Journal of Community Services (Pengabdian kepada Masyarakat) Vol. 1 No. 1 (2023): Dedicated: Journal of Community Services (Pengabdian kepada Masyarakat)
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/dedicated.v1i1.59224

Abstract

 Information retrieval in a vital information retrieval system process learned by homemakers. Especially information relating to households. The service method implemented uses strengthening information retrieval based on interview results. The results of the interviews illustrate that the retrieval system is a series of system processes in carrying out information retrieval activities until documents or information are found based on queries so that they can meet user needs and satisfy requests for information from users. The steps in carrying out information search activities, namely: starting, chaining, browsing, differentiating, monitoring, extracting, verifying, and ending. Then to become community information, the community must be able to make changes. For example, there is progress in information, one of which is in the field of education. Strengthening is done by strengthening people's behavior towards information-seeking ways to avoid hoaxing information during an information overload.   Abstrak Penelusuran informasi pada proses sistem temu kembali  informasi penting dipelajari oleh ibu rumah tangga (IRT). Terutama informasi informasi yang berkaitan dengan kerumahtanggaan. Metode pengabdian yang dilaksanakan yaitu menggunakan penguatan penelusuran informasi berdasarkan hasil wawancara. Hasil wawancara menggambarkan bahwa sistem temu kembali  merupakan sebuah rangkaian proses sistem dalam melakukan kegiatan penelusuran informasi hingga ditemukannya dokumen atau informasi hasil penelusuran berdasarkan query sehingga dapat memenuhi kebutuhan pengguna dan memberikan kepuasan terhadap permintaan informasi dari pengguna. Langkah-langkah dalam melakukan kegiatan penelusuran informasi, yaitu: starting, chaining, browsing, differentiating, monitoring, extracting, verifying, ending. Kemudian untuk dapat menjadi masyarakat informasi, masyarakat harus dapat melakukan perubahan seperti misalnya terdapat informasi kemajuan salah satunya pada bidang pendidikan. Penguatan dilakukan yaitu dengan penguatan perilaku masyarakat terhadap pencarian informasi hingga cara cara agar dapat terhindar dari informasi hoaks pada masa keberlimpahan informasi. Kata Kunci: Ibu rumah tangga; informasi; informasi hoaks; masyarakat informasi; penelusuran informasi; sistem temu kembali informasi
Designing a Web-Based Information System for Scholarship Management: Supporting Access and Rapid Dissemination of Information Muhammad Shalahuddin Al-Ayyubi Al-Ayyubi; Bachtiar Maulana
ITEJ (Information Technology Engineering Journals) Vol. 8 No. 1 (2023): June
Publisher : Pusat Teknologi Informasi dan Pangkalan Data IAIN Syekh Nurjati Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24235/itej.v8i1.111

Abstract

This abstract presents the design of a web-based information system aimed at enhancing the management of scholarships by facilitating quick access to information and efficient dissemination of relevant updates. Scholarships play a crucial role in providing financial assistance to students and enabling them to pursue quality education. However, the existing manual processes and fragmented information systems often lead to challenges in accessing scholarship details and timely dissemination of information. The proposed system addresses these challenges by leveraging web-based technologies and designing an integrated platform for efficient scholarship management. The system incorporates features such as a centralized database, user-friendly interface, and robust search functionality to enable seamless access to scholarship information. By adopting a web-based approach, the system ensures accessibility from various devices, including desktop computers, laptops, and mobile devices. Moreover, the system emphasizes the importance of fast information dissemination. It enables real-time updates and notifications to keep students, scholarship providers, and other stakeholders informed about application deadlines, eligibility criteria, and any changes in the scholarship programs. Additionally, the system allows for personalized notifications, ensuring that users receive relevant updates based on their preferences and areas of interest. The design of the web-based information system prioritizes security and privacy by implementing stringent authentication mechanisms and encrypted data transmission. It also incorporates features for efficient application submission, document management, and evaluation processes, streamlining the entire scholarship lifecycle. The expected benefits of implementing this system include improved accessibility to scholarship opportunities, reduced administrative overhead, increased transparency in the selection process, and enhanced collaboration among scholarship providers and educational institutions. By leveraging the power of web technologies, the proposed system aims to revolutionize the management of scholarships, ultimately promoting equal educational opportunities and fostering academic excellence.
The Politics of Digital Legal Information Governance: Glocalization of the Legal Documentation and Information Network Luluardi, Yunas; Lisa Wati , Ayu
AL-QISTHAS: JURNAL HUKUM DAN POLITIK Vol. 16 No. 1 (2025): Januari-Juni 2025
Publisher : Jurusan Hukum Tata Negara Fakultas Syariah UIN Sultan Maulana Hasanuddin Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37035/alqisthas.v16i1.01

Abstract

Citizens' rights to obtain information on statutory and regulatory products have not been fully fulfilled. The Legal Documentation and Information Network System (JDIH) continues to develop along with advances in information technology in Indonesia. Because the global world is changing very quickly, society now has access to modern technology, the government is required to provide quality, fast, accurate and objective services. UIN Gus Dur as a new university is making innovations in legal services. The aim of this research is to analyze legal services at JDIH UIN Gus Dur. The method used is qualitative research with a descriptive approach. Data was collected through in-depth interviews with department heads, staff, teaching staff and education staff. then complemented by secondary data collection. The research results show that JDIH UIN Gus Dur has built the JDIH website with the aim of distributing all legal products at the University. Not yet able to take advantage of advances in online technology, but they still cannot access the JDIH Website.
Improving Information Access Through Information Technology-Based Extension for Farmers in Tadang Palie Village, Ulaweng District, Bone Regency: Peningkatan Akses Informasi Melalui Penyuluhan Berbasis Teknologi Informasi untuk Petani di Desa Tadang Palie Kecamatan Ulaweng Kabupaten Bone Andi Sepalawan
Jurnal Ilmiah Sosio Agribis Vol. 26 No. 1 (2026): Jurnal Ilmiah Sosio Agribis Vol 26 No 1
Publisher : Study Program of Agribusiness, Faculty of Agriculture, University of Wijaya Kusuma Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30742/jisa26120265294

Abstract

Information technology (IT) serves as a communication medium for agricultural extension workers to access information and demonstrate it in the field. This study aimed to analyze the utilization of IT by extension workers and the improvement of IT-based extension services in enhancing farmers' access to agricultural information. The research was conducted in Tadang Palie Village, Ulaweng District, Bone Regency, from August 2025 to February 2026. A quantitative descriptive method with a Likert scale approach was used. The population consisted of 15 farmer groups with a total of 375 farmers (25 farmers per group). A random sample of 30 farmers (2 per group) was selected. The assessment categories were: high (66.68–100%), moderate (33.34–66.67%), and low (0–33.33%). The results showed that Whatsapp was the most frequently used platform (97.78%), followed by YouTube (86.67%), TikTok (76.67%), and Facebook (73.33%). Meanwhile, Instagram usage was low (35.55%). The average improvement in IT-based extension services for accessing agricultural information reached 96.44% (high category). This indicates that IT utilization enhances extension activities in delivering agricultural information, both directly and through social media. Extension serves as non-formal education providing guidance, mentoring, problem-solving, and training, enabling farmers to expand their knowledge and develop their farming practices.
The Performance of Public Information and Documentation Management Officers in Electoral Information Services: A Case Study of the Gorontalo City Election Commission Following the 2024 Simultaneous Elections Muhamad Maulid; Sastro Mustapa Wantu; Sri Yulianty Mozin
International Journal of Social Science and Humanity Vol. 3 No. 2 (2026): June: International Journal of Social Science and Humanity
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijss.v3i2.642

Abstract

This study examines the performance of Public Information and Documentation Management Officers (PPID) in electoral information services at the Gorontalo City Election Commission following the 2024 simultaneous elections. The study responds to the need to ensure transparent, accessible, and responsive public information services in local electoral institutions, particularly after a high-intensity electoral period that increased public demand for accurate election-related information. Using a qualitative descriptive approach, data were collected through in-depth interviews, observation, and documentation study, and analyzed through four dimensions of public service performance: effectiveness, efficiency, service quality, and responsiveness. The findings show that PPID performance was generally adequate. In terms of effectiveness, services were supported by a front office, digital applications, and dashboards, and the information provided was largely relevant to applicants’ requests, although more structured explanations and presentation were still required. In terms of efficiency, the use of softcopy documents, free-of-charge services, WhatsApp, e-PPID, and task distribution helped reduce service costs and time, but the disposition flow and internal coordination needed strengthening. Service quality was supported by the “KPU Melayani” principle, service declarations, standard operating procedures, suggestion boxes, and community satisfaction surveys; however, improvements were needed in clarity, completeness, accuracy, and comprehensibility of information. Responsiveness was reflected in direct services, email, WhatsApp, inter-subdivision coordination, objection mechanisms, and public consultation forums, although follow-up speed and digital channel optimization remained limited. The study concludes that strengthening coordination, information structuring, and digital service management is essential to improve electoral information transparency.  
E-BANKING APPLICATION INFORMATION SYSTEM IN SHARIA BANK: Sharia Banking, Information System, E-Banking Novi Sofwatunnisa; Muizz Doni Kurniawan; Muhammad Ilhan Manzis; Hardian Rifanza; Suryo Budi Santoso
JPIM (Jurnal Penelitian Ilmu Manajemen) Vol 8 No 2 (2023): JPIM (Jurnal Penelitian Ilmu Manajemen)
Publisher : Universitas Islam Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30736/jpim.v8i2.1625

Abstract

The purpose of this study is to determine the management information system used to implement the use of E-banking at Islamic banks using digital technology in the form of gadgets or smartphones. Islamic economic growth has entered Indonesia's broad economic policy framework, so that sharia-based banking has become the driving force for the development of traditional banks. In carrying out its activities, Islamic banks utilize information technology to form and create systems in Islamic banking, namely a special application that can facilitate transaction procedures for customers so that Islamic banks can be said to be relatively good at applying technology.

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