cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
-
Contact Email
-
Phone
-
Journal Mail Official
-
Editorial Address
-
Location
Kota manado,
Sulawesi utara
INDONESIA
JURNAL ADMINISTRASI PUBLIK
Published by Universitas Sam Ratulangi
ISSN : 23389613     EISSN : -     DOI : -
Core Subject : Social,
Social Sciences
Arjuna Subject : -
Articles 1,210 Documents
 67   68   69   70   71 
IMPLEMENTASI KEBIJAKAN PROGRAM JAMINAN KESEHATAN MASYARAKAT DI PUSKESMAS NIPA KECAMATAN NUSA TABUKAN KABUPATEN KEPULAUAN SANGIHE HARTATI, DWI PUJI; KIYAI, BURHANUDDIN; LALOMA, ALDEN
JURNAL ADMINISTRASI PUBLIK Vol 4, No 5 (2014): Jurnal Administrasi Publik
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Center Nusa Nipa Tabukan and what are the factors that hinder the implementationprocesspolicy.for answer the problem in this study , the data collection was conducted through interviewswith 13 informants consisting of : 1 person holder of a health program in PHC Nipa , health center employeesNipa 4 , 5 community health card holders , 3 poor people are not holding a health card . In general , almostall indicators of a health policy implementation programs organized by relevant agencies has been goodenough . Referring to the findings in this study , it is necessary to give some suggestions , as follows : PolicyJAMKESNAS program should be This study aims to determine how the implementation of a health programin the District Health implemented to the fullest to the public especially disadvantaged communitiesspecifically , so that people can feel satisfaction in the good and excellent service from the staff and can feelthe benefits of a health program and health services provided puskesmas.thenofficers should be enhanced because it is still found some weaknesses , especially in terms of providing healthcard to the people who have not been targeted and more in priority vehicle for patient referrals . Improvingthe health card services with emphasis on professionalism , transparency , effectiveness , efficiency , andresponsiilitas .Keywords : Policy Implementation in the public health insurance program homeland sub-district healthcenters tabukan nipa district Sangihe archipelago”.
PENGARUH PROFESIONALISME KERJA PEGAWAI TERHADAP TINGKAT KEPUASAN PELANGGAN PADA KANTOR PT. TASPEN CABANG MANADO”. TAMRIN, AGUNG SAPUTRA; Rumapea, Patar; Mambo, Rully
JURNAL ADMINISTRASI PUBLIK Vol 3, No 046 (2017)
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstract:this research aims to know the influence of professionalism of employeesworking toward customersatisfaction rate on PT. TASPEN Manado Branch. This research using quantitative methods. Therespondents in this study amounted to 36 people atthe customers Office PT TASPEN Manado Branch.Data collection instrumentsand techniques used are questionnaire and assisted withinterviews andobservation. Analytical techniques used for hypothesis testing is the analysis of thecorrelation of product moment and a simple linear regression analysis assistedby data processing computer program SPSS version 13.0. The results of data analysis in this researchindicate: (1) there is a positive relationship between the variable profesioalisme of work employees andcustomer satisfaction with r = 0.773 count greater than r table with df (N-2 = 36-2 = 34) on thesignificance level 0.01 = 0.2785. (2) price determination coefficient (r ^ 2) of 0.597 gives a clue thatvariable professionalism of work employees (X) contributing positively to the development of 59.7%customer satisfaction variable (Y) PT TASPEN Branch Office in Manado, whereas the rest of 40.3%influenced by another factor that is outside of this research study. (3) the degree of correlation anddetermination of variable employee against the working professionalism of customer satisfaction this isreal and significant degrees of 0.01 or at level 99% confidence, as indicated on the test of significance (ttest)which gained value t calculate = of 7.094 that have a difference greater than the value of the t tableon the extent the significance of 0.01.Keywords: Professionalism Of Work, Employees, Customer SatisfactionPENDAHULUANSatu hal yang menjadi perhatianadalah sifat eksklusifitas dari PT TASPEN itusendiri, dimana ‘monopoli’ pemberian jasajaminan sosial kepada PNS telahmembebaskan PT TASPEN dari masalahpersaingan usaha. Seperti diketahui bahwapersaingan usaha bagaimanapun bentuknyatelah menjadi salah satu indikator dalampeningkatan kualitas pelayanan khsususnya disektor swasta.Ketiadaan persaingan usaha yang relevanhingga luas dan terjaganya pangsa pasar dariPT. TASPEN itu sendiri menjadi menarikuntuk kemudian dilihat bagaimana prosespemberian pelayanan kepada pelanggandalam konteks pelaksanaan good governanceitu dilaksanan dengan berorientasi padakepuasan pelanggan.Berdasarkan latar belakang masalahdiatas, penulis tertarik untuk meneliti tentang“Pengaruh Profesi
IMLEMENTASI KEBIJAKAN SERTIFIKASI GURU DI SMK NEGERI 5 MANADO MAMERO, FENNY MURTI
JURNAL ADMINISTRASI PUBLIK Vol 4, No 59 (2018)
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Sertifikasi Guru adalah program penting dalam meningkatkan kualitas Pendidikan Nasional.Implementasi adalah kunci sukses sebuah program. Kegagalan dalam melaksanakan program berartikegagalan dalam mencapai tujuan dari program tersebut Fokus penelitian ini adalah untuk menganalisapelaksanaan kebijakan sertifikasi Guru di SMK Negeri 5 Manado dengan menggunakan factor-faktorinteraktif yang gagas oleh George C. Edwar III yaitu komunikasi, sumber daya, disposisi, dan strukturbirokrasi yang berperan dalam melaksanakan kebijakan. Keberperanan empat factor tersebut sangatbermakna bagi implementasi kebijakan. Peneitian ini menggunakan metode kualitatif melalui analisisdeskriptif dengan model studi kasus. Subjek penelitian adalah Pegawai Dinas pendidikan kabupatenSulawesi Utara, kepala sekolah, guru, dan staf tata usaha SMK Negeri 5 Manado. Teknik pengumpulandata yang digunakan adalah wawancara dan dokumentasi. Hasil penelitian inni menunjukan bahwaimplementasi kebijakan sertifikasi guru di SMK Negeri 5 Manado telah memenuhi empat unsurimplementasi kebijakan public model Edwar III walaupun belum sempurna. Komunikasi dan strukturadalah unsur yang paling lemah dalam melaksanakan kebijakan sertifikasi guru. Penyampaian informasiterganggu oleh banyaknya tingkatan dalam struktur organisasi dan informasi yang ada kurang jelas bagiguru yang telah tersertifikasi maupun yang beum tersertifikasi. Lemahnya unsur struktur birokrasikarena SOP yang ada tidak konsisiten dan berubah setiap waktu. Dialog interaktif antara pelaksanaankebijakan dengan guru sebagai sasaran program adalah sebuah alternative solusi untuk komunikasi yangtersendat. SOP yang konsisten adalah hal mitlak yang harus ada agar tidak membuat bingung para gurucalon sertifikasi.Kata Kunci : Implementasi, Kebijakan Sertifikasi Guru, Komunikasi, Struktur Birokrasi.
IMPLEMENTASI KEBIJAKAN RETRIBUSI PASAR DALAM MENUJANG PENDAPATAN ASLI DAERAH DI KABUPATEN HALMAHERA UTARA Hohakay, Kristina; Rompas, Wilson; Rares, Joyce
JURNAL ADMINISTRASI PUBLIK Vol 2, No 30 (2015)
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

ABSTRACT : Levies are a source of potential revenue because of the scope of the imposition of levies broaderin appeal with the local tax. Similarly, according to Adisasmita R (2011) that the development levies easier than theimposition of local taxes considering the scope of the levies are not as strict as compared to local taxes. Therefore, localgovernments in order to develop PAD more focused on increasing acceptance levies.This study uses qualitative descriptive method. The informants were 20 people who were taken from berbegaielements of government officials, workers and public collectors / traders market. The main instrument in this study isthe researchers themselves are, while collecting data using interview techniques and assisted with the observationdanstudi dokmentasi. Data analysis was performed using descriptive-qualitative analysis interactive model of Miles andHubernann.Results of the study provides conclusions: (1) Management Levy Markets in North Halmahera is theresponsibility and authority of the Office of Perindakop and SMEs, and fully implemented by the trade sector as anelement of the implementation of the coordination of activities of the Department of Perindakop and SMEs which carryout the collection of the levy markets and market management system uses official assessment is based on RegionalRegulation No. 5 of 2007, namely ballot directly to the voting system uses valuable objects in the form of a ticket.From the above conclusion, the writer can give suggestions as follows 1) To increase the successfulimplementation of market tax policy, the Department Perindakop and SMEs in North Halmahera District madeadditional levy collection officer existing markets in order to bias a balance between the amount of workload and HR2) To enhance the successful implementation of market tax policy, then pemrintah in this case the DepartmentPerindakop and SMEs as market tax policy implementers should review the market that is not active and make efforts toimprove the quality of the market in order to attract traders to use the market as a trade so biased levy optimize marketacceptance.Keywords: Retribution Policy Implementation Markets in Supporting Local Revenue.
STRATEGI DINAS PERHUBUNGAN DALAM MENGATASI KEMACETAN DI KOTA MANADO PROVINSI SULAWESI WALEAN, ANDREW; KAUNANG, MARKUS; KIMBAL, MARTHEN
JURNAL ADMINISTRASI PUBLIK Vol 5, No 79 (2019)
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Congestion is a traffic problem faced by developing countries such as Indonesia and this alsooccurs in congested areas. Congestion that has often occurred in urban areas when the routine occurs,especially at times such as office hours, office hours, weekends and holidays. Many impacts that occur bycongestion that are negative. Based on the background of the problem, this study has the objective to findout and analyze the Transportation Department's Strategy in overcoming traffic congestion in the city ofManado. This research use desciptive qualitative approach. Data collection techniques were carried out withthree main activities, namely interviews, observation, and documentation. The results showed that theTransportation Department Strategy in overcoming traffic congestion in the city of Manado, is not yetmaximized. This can be seen from the Transportation Agency's Organizational Strategy. hallways and curbsthat block traffic flow cause traffic jams. Seen from the Program Strategy implemented by the government,it has run well, such as programs that carry out one-way traffic and installation of traffic signs, but in thiscase there are still weaknesses - among other things, at some points of the bottleneck there has been noincrease in traffic signs or have been damaged, causing congestion.Keywords: Strategy, Congestion
PEMBERDAYAAN MASYARAKAT DALAM PEMANFAATAN ALOKASI DANA DESA DI DESA LIWUTUNG II KECAMATAN PASAN KABUPATEN MINAHASA TENGGARA LENGKEY, SELVIANA EMELINIA; Lengkong, florence Daicy; ROMPAS, Sonny
JURNAL ADMINISTRASI PUBLIK Vol 1, No 37 (2016)
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

ABSTRACT: Empowering communities in the utilization of the Village Fund Allocation in Liwutung IIvillage sub district Pasan, Southeast Minahasa. Purpose of this study is to know about budget allocation inthe village and how to utilize it, also to know the challenge and opportunity in community empowering.The method of this study is qualitative. The data in the study are primer and secondary. The technic of thestudy are observation, interview and collect some photos of those activities. The data were collect from severalresource and analysis.Result of the study is showing that budget utilizing in Liwutung II village was not going through as rules oflocal government as budget fund utilizing manual. 30% budget allocation is for village operational and 70%is for community development, but the 70% is still not utilize for community empowering.Keywords: Community Empowering, the utilization of the Village Fund Allocation
ERANAN CAMAT DALAM MENINGKATKAN PEMBERDAYAAN MASYARAKAT (SUATU STUDY DI KECAMATAN LIKUPANG TIMUR KABUPATEN MINAHASA UTARA) RACHMAN, ISMAIL
JURNAL ADMINISTRASI PUBLIK Vol 4, No 47 (2017)
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

One of the government entity is to give direct and indirect service to the society in the district orKecamatan. As the government sub-system in Indonesia, Kecamatan has the strategic position to playthe functional role in governance, service, administration, development also for the society itself.Camat has important role in implementing the society’s empowerment. The empowerment model bythe government is to give positive impact in business development and economic empowerment for thesociety. Through certain program, so many benefit can be obtained by the society in order to createsociety’s improvement in culture, social and economic in Likupang Timur.Keywords; The role of Sub-district Head, Community Empowerment
EFEKTIVITAS KERJA PEGAWAI PADA DINAS PERPUSTAKAAN DAN ARSIP DAERAH KABUPATEN KEPULAUAN TALAUD LALOMPOH, SOLEMAN; PANGKEY, MASJE SILIJA; RARES, JOYCE JACINTA
JURNAL ADMINISTRASI PUBLIK Vol 5, No 76 (2019)
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Today's technological development increasingly demands the importance of information for everyorganization, both government and private, because basically the whole part of the organization requirestraining as a supporting process of administrative work and the implementation of management functions,and planning, determining the realization of organizational goals. The objective cannot be realized withoutan active role and the accuracy of work or effectiveness of employees, even though the tools owned by theagency are so sophisticated, the sophisticated tools owned by the agency have no benefit to the agency, if therole is not included. Managing employees is difficult and complex, because they have heterogeneousthoughts, feelings, status, and background that are under the organization. The purpose of this study is tofind out the Work Effectiveness of employees at the Regional Library and Archives Service Office of theTalaud Islands Regency. The theory used is Work Effectiveness. The research method used is a qualitativeresearch method to find answers to questions related to Employee Work Effectiveness. These questionsrequire answers that are descriptive in nature that describe the facts about the problems being investigatedas there are rational interpretations of various findings in the field while analyzing all the conditions in thelocation of the study. Based on the results of the study, the work effectiveness of employees at the Libraryand Archives Office of the Talaud Islands Regency, is still experiencing problems such as employees whoare still less consistent in managing time, as well as facilities that are still lacking and human resources arestill poor, so the work is still not fully effective and efficient.Keywords: Effectiveness, Work, Employees
PERAN KEPALA DESA DALAM MEWUJUDKAN TRANSPARANSI PENGELOLAAN KEUANGAN DESA LALUE KECAMATAN ESSANG KABUPATEN KEPULAUAN TALAUT TALENGKERA, FITRIA; POSUMAH, JOHNNY HANNY; LONDA, VERY YOHANIS
JURNAL ADMINISTRASI PUBLIK Vol 4, No 63 (2018): JURNAL ADMINISTRASI PUBLIK
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstrakperan adalah aspek dinamis kedudukan(status). Apabila seseorang melaksanakan hakdan kewajiban sesuai dengan kedudukanyamaka ia menjalankan suatu peranan. Setiaporang memiliki macam-macam peran yangberasal dari pola-pola pergaulan hidup.transparansi adalah keterbukaan pemerintahdalam memberikan informasi yang terkaitdengan aktifitas pengelolaan sumber dayapublik kepada pihak yang membutuhkan,Sehingga keterbukaan pemerintah khususnyakepala desa dalam hal pengelolaan keuanganmerupakan kepuasan tersendiri bagimasyarakat. Penelitian ini merupakanpendalaman mengenai bagaimana perankepala desa dalam mewujudkan transparansipengelolaan keuangan Desa Lalue KecamatanEssang Kabupaten Kepulauan Talaud. Metodeyang digunakan adalah penelitian kualitatifdimana peneliti mendeskripsikan data darihasil pengamatan, wawancara dan studidokumen. Peneiltian ini utuk menilai adanyarasa tanggung jawab, kepastian akan sasarandan tujuan serta kejelasan mengenaipelaksanaan tugas. Berdasarkan hasilpenelitian mengenai peran kepala desa dalammewujudkan transparansi pengelolaankeuangan di desa lalue ternyata terungkapbahwa peran yang dilakukan sudah baik,meski masih ada beberapa orang masyarakatyang mengganggap bahwa belum sesuaidengan harapan mereka. Kepala desa jugamemberikan pengakuan bahwa didalamlingkup pemerintah desa lalue masih memilikikelemahan dalam hal kemampuan sumberdaya manusia dari tiap perangkat desa yangmenyebabkan ketidakpuasan dari masyarakatterhadap pelayanan yang diberikan. Jadi,Peran dari kepala desa dalam mewujudkantransparansi pengelolaan keuangan dalam hal,adanya rasa tanggung jawab, kepastian akansasaran dan tujuan dan kejelasan mengenaipelaksanaan tugas telah sesuai denganharapan masyarakat akan tetapi tetap perluada pembaruan peningkatan kinerja,kecakapan, kehandalan dan sinkronisasidalam melakukan pekerjaan.Kata kunci : Peran, Transparansi, PengelolaanKeungan
EVALUASI KEBIJAKAN PELAYANAN IZIN REKLAME PADA BADAN PELAYANAN PERIZINAN TERPADU (BP2T) KOTA MANADO Sutriyanti, Lilys; Mandey, Jantje; Dengo, Salmin
JURNAL ADMINISTRASI PUBLIK Vol 3, No 031 (2015)
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

ABSTRACT: Background: The public service as any service, either in the form of public goods and publicservices that, in principle, be the responsibility of central or local government agencies in an effort to meetthe needs of the community or the implementation of the provisions of the legislation. Integrated one-stopservice is one of the government's efforts in improving the quality of public services particularly related tolicensing services. Quality of service required permission billboards as one of the factors that drive thesuccess of a particular company to improve its business. Methods: Using qualitative research methodswith the aim of this study was to evaluate the results of policies permit services advertisement onIntegrated Licensing Service Agency of Manado. Data collection techniques in this study throughobservation or field notes directly to the location of research, conduct interviews and documentation.Discussion: The results of the evaluation showed that service policies permit billboards in BP2T has notbeen equally effective because there are still some things that are not as it should be such a lack ofcoordination with the technical team, the level of satisfaction is not maximized, the realization of thetargets which have not been optimal, human resources are still less . Conclusions: Policy billboard permitservices already shown good results but not maximum so there is still room for improvement for the nextyear so that the results achieved can be maximized.Keywords: Evaluation of Public Policy, Permit Services Advertising.

Page 69 of 121 | Total Record : 1210

 67   68   69   70   71 

Filter by Year

2013 2025


Reset
Filter By Issues
All Issue Vol. 10 No. 3 (2025): Jurnal Administrasi Publik Vol. 9 No. 4 (2023): JURNAL ADMINISTRASI PUBLIK Vol. 9 No. 3 (2023): JURNAL ADMINISTRASI PUBLIK Vol. 9 No. 2 (2023): JURNAL ADMINISTRASI PUBLIK Vol. 9 No. 1 (2023): JURNAL ADMINISTRASI PUBLIK Vol. 8 No. 126 (2022): JURNAL ADMINISTRASI PUBLIK Vol 8, No 115 (2022) Vol 8, No 114 (2022) Vol 8, No 113 (2022) Vol. 8 No. 4 (2022): JURNAL ADMINISTRASI PUBLIK Vol. 8 No. 3 (2022): JURNAL ADMINISTRASI PUBLIK Vol. 8 No. 2 (2022): JURNAL ADMINISTRASI PUBLIK Vol. 8 No. 1 (2022): JURNAL ADMINISTRASI PUBLIK Vol 7, No 112 (2021) Vol 7, No 111 (2021) Vol 7, No 110 (2021) Vol 7, No 109 (2021) Vol 7, No 108 (2021) Vol 7, No 107 (2021) Vol 7, No 106 (2021) Vol 7, No 105 (2021) Vol 7, No 104 (2021) Vol 7, No 103 (2021) Vol 7, No 102 (2021) Vol 7, No 101 (2021) Vol 7, No 100 (2021) Vol 7, No 99 (2021) Vol 6, No 98 (2020) Vol 6, No 97 (2020) Vol 6, No 96 (2020) Vol 6, No 95 (2020) Vol 6, No 94 (2020) Vol 6, No 93 (2020) Vol 6, No 92 (2020) Vol 6, No 91 (2020) Vol 6, No 90 (2020) Vol 6, No 89 (2020) Vol 6, No 88 (2020) Vol 6, No 87 (2019) Vol 5, No 86 (2019) Vol 5, No 85 (2019) Vol 5, No 84 (2019) Vol 5, No 83 (2019) Vol 5, No 82 (2019) Vol 5, No 81 (2019) Vol 5, No 80 (2019) Vol 5, No 79 (2019) Vol 5, No 78 (2019) Vol 5, No 77 (2019) Vol 5, No 76 (2019) Vol 5, No 75 (2019) Vol 5, No 74 (2019) Vol 5, No 73 (2019) Vol 5, No 67 (2019) Vol 5, No 66 (2018) Vol 4, No 65 (2018) Vol 4, No 64 (2018) Vol 4, No 63 (2018): JURNAL ADMINISTRASI PUBLIK Vol 4, No 62 (2018) Vol 4, No 61 (2018) Vol 4, No 60 (2018) Vol 4, No 59 (2018) Vol 4, No 58 (2018) Vol 4, No 57 (2018) Vol 4, No 56 (2018): JURNAL ADMINISTRASI PUBLIK Vol 4, No 55 (2018) Vol 4, No 54 (2018) Vol 4, No 53 (2018) Vol 4, No 52 (2018) Vol 4, No 51 (2018) Vol 4, No 50 (2018) Vol 3, No 046 (2017) Vol 4, No 49 (2017) Vol 4, No 48 (2017) Vol 4, No 47 (2017) Vol 3, No 45 (2017) Vol 3, No 400 (2016) Vol 3, No 038 (2016): Jurnal Administrasi Publik Vol 2, No 044 (2016) Vol 1, No 043 (2016) Vol 3, No 42 (2016) Vol 3, No 41 (2016) Vol 1, No 37 (2016) Vol 1, No 36 (2016) Vol 3, No 031 (2015) Vol 2, No 029 (2015) Vol 1, No 028 (2015) Vol 1, No 010 (2015) Vol 4, No 35 (2015): Jurnall Administrasi Publik Vol 4, No 32 (2015) Vol 2, No 30 (2015) Vol 1, No 12 (2015) Vol 3, No 004 (2014) Vol 2, No 002 (2014) Vol 2, No 001 (2014) Vol 4, No 5 (2014): Jurnal Administrasi Publik Vol 2, No 3 (2014) Vol 1, No 1 (2014) Vol 1, No 2 (2013) Vol 1, No 1 (2013) More Issue