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INDONESIA
International Research Journal of Management, IT & Social Sciences
Published by International Journal of Collage & University
ISSN : -     EISSN : -     DOI : -
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Arjuna Subject : -
Articles 198 Documents
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A Challenge for Teachers of Inclusive Higher Education Chávez, Sandra Auxiliadora Romero; Quijije, Karen Katherine Bowen
International Research Journal of Management, IT & Social Sciences Vol 5 No 2: March 2018
Publisher : IJCU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21744/irjmis.v5i2.628

Abstract

The paper shows the results of a research process that aimed to analyze the pedagogical strategies applied by teachers in the academic process to students with disabilities at the Technical University of Manabí, thus raising the challenge of training professionals in Higher Education. For this purpose, a qualitative-quantitative methodology was used in which 50 teachers were surveyed, which allowed obtaining the required information. The paper presents the ideas offered by teachers about inclusive education, which leads the institution to reflect to refine strategies that promote management in an inclusive education system. Through the development of the research, it was possible to verify the disposition of the teaching staff of the Technical University of Manabi, to continue reinforcing the inclusive policy drawn up by the government and particularly by the direction of the educational institution.
Effect of MCSQ and COSE on service recovery and its impact on customer satisfaction Rusandy, Deby Santyo; Astuti, Widji; Firdiansjah, Achmad
International Research Journal of Management, IT & Social Sciences Vol 5 No 2: March 2018
Publisher : IJCU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21744/irjmis.v5i2.653

Abstract

This study aims to analyze the influence of MCSQ and COSE on service recovery; analyze the influence of MCSQ and COSE on customer satisfaction; analyze the effect of service recovery on customer satisfaction, and analyze the influence of MCSQ and COSE on customer satisfaction through service recovery. This research uses a quantitative method with a probabilistic character using structural equation modeling analysis. MCSQ and COSE affect service recovery. MCSQ and COSE affect customer satisfaction. Service recovery affects customer satisfaction. MCSQ and COSE affect customer satisfaction through service recovery. Service recovery mediates the influence of MCSQ and COSE on customer satisfaction.
Budget Process of North Lombok Regency: Investigating Administration of Social Assistance Kurniawati, Eka Yuli; Santoso, Budi; Husnan, Lalu Hamdani
International Research Journal of Management, IT & Social Sciences Vol 5 No 2: March 2018
Publisher : IJCU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21744/irjmis.v5i2.600

Abstract

Social assistance is the provision of donations in the form of money/goods from the regional government to individuals, families, groups, and communities that are not continuously and selectively to protect against possible social risks. This study aims to evaluate the implementation and identify factors causing social assistance problems in BPKAD Lombok Utara Regency budget year 2015. A research method in this study using qualitative methods with case study approach. Research data obtained through interviews, observation, and documentation. Data analysis is done interactively using data reduction stages, presenting data, and drawing conclusions or verification. The result of the research shows that (1) the lack of communication and coordination among social assistance management officers in financial administration so that the disbursement of social assistance funds is inconsistent as it is based on the Decree of the Regent of Lombok Utara Regency that is not by the APBD 2015. (2) The difference of understanding of the verifier in the process of administering finance to social assistance management procedures. And (3) the absence of Standard Operating Procedure (SOP) of social assistance management in Lombok Utara Regency. So hopefully in the process of administration of social assistance then BPKAD Lombok Utara Regency needs to improve coordination and thoroughness with the parties concerned and make SOP about social assistance management.
Human Resource Competency Tourism Bali together with ASEAN Economic Community Brata, Ida Bagus; Pemayun, A.A. Gde Putra
International Research Journal of Management, IT & Social Sciences Vol 5 No 2: March 2018
Publisher : IJCU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21744/irjmis.v5i2.638

Abstract

The human resources capacity of Bali tourism is abundant, but in its management is still very far behind with neighboring countries such as Singapore, Malaysia, Thailand, Philippines, and other countries. This is due to the level of education that is still at the level of standards and facilities that are inadequate, resulting in a standard quality of tourism workforce, increased unemployment, decreased productivity, and less competitiveness in the face of competition among tourism workers in the ASEAN region and internationally. Indonesia with the other nine ASEAN member countries have signed the blueprint declaration of the ASEAN Economic Community to initiate an economic integration step. This makes Bali must strive to improve the quality of tourism human resources as well as enhance the competitiveness of tourism workforce in order to survive in the era of ASEAN free trade and globalization of the international labor market. Bali, in particular, should be able to focus and care about the problem of tourism work and immediately clean up to create a conducive climate to accelerate the movement of economic growth through tourism human resources. This can be done by improving education, improving health, conducting training and developing tourism workforce, providing adequate facilities, improving the labor structure, will encourage the quality of Bali tourism workforce to improve. If a country has the competitiveness and is able to compete in the regional and global arena then it can be assured that the tourism worker is able to achieve standardization and have a good reputation and will certainly increase the national tourism human resource index.
Effect of six sigma on performance of medium scale manufacturing firms in south-eastern Nigeria Okafor, Godwin Ikechukwu; Agbaeze, Emmanuel Kalu; Ekoja, Geoffrey Owoicho; Obamen, Joseph
International Research Journal of Management, IT & Social Sciences (IRJMIS) Vol 5 No 4: July 2018
Publisher : IJCU

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The effect of Six Sigma on Performance of MSF’s in South-East Nigeria. The main objective is to determine the effects of Six Sigma on the performance of MSF’s in South-East, Nigeria. While others are to: determine the extent at which process defines influence the customers’ patronage of their product, determine the extent at which process measurement influences product positioning and determine the extent at which improvement on production processes influence customers retention. The result shows that process definition practice among MSF’s significantly influenced customers’ patronage, process measurement among MSF’s was found significant influencing positioning and production improvement significantly influenced customer retention among MSF’s in South-East Nigeria. The study concluded adoption of Six Sigma practices positively influences the performance of the MSF’s in South-East Nigeria.
Customer Satisfaction towards TVS Bharath Motors in Aundipatti Chitra, S.; Maheswari, J.
International Research Journal of Management, IT & Social Sciences Vol 5 No 2: March 2018
Publisher : IJCU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21744/irjmis.v5i2.615

Abstract

This research analyses the satisfaction of the customer towards two-wheelers. The study was restricted only to Aundipatti talk. India is one of the largest manufacturers and producers of two-wheelers in the world. The brands such as Star city, Apache, Scooty pep plus, TVS-XL, TVS Jive, TVS Victor, are the popular brands in the Two wheeler. In this backdrop, the study has been undertaken customers satisfaction towards TVS Bharath motors in Aundipatty.
Portrait of Hindu religious teacher performance certified educator in junior high schools Denpasar Suarda, I Wayan; Yadnyawati, Ida Ayu Gde; Suda, I Ketut
International Research Journal of Management, IT & Social Sciences Vol 5 No 3: May 2018
Publisher : IJCU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21744/irjmis.v5i3.668

Abstract

This article was intended at discussing not optimal Hindu teacher’s performance who was certified educator in junior high school at Denpasar City. The topic is chosen based on unbalancing between ideal and reality. The government was intended to improve them through certification programs, included improving their welfare. However, the reality was the teacher’s performance who have been certified educator was not optimal. At least, there were three questions discussed i.e., the cause not optimal of their performance, efforts were conducted to improve performance and its implications. The study is used a qualitative approach. Therefore, in terms of the data analysis is not an emphasis on measurement but on the effort to describe and explore.
Resilience in the Face of Disability García, Bibian Bibeca Bumbila; Zambrano, Ruth Leonor Bergmann; Bravo, María Gabriela Palma
International Research Journal of Management, IT & Social Sciences Vol 5 No 2: March 2018
Publisher : IJCU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21744/irjmis.v5i2.607

Abstract

The objective of the work is to identify the most preeminent elements of resilience in the face of disability at the Technical University of Manabí. To do this, a wide-ranging exploration and bibliographical study was carried out, which allowed us to return to the criteria addressed by several authors recognized internationally in the study of resilience and especially those of the Latin American area. The work deals with contemporary contextual aspects that may be favorable to the psychosocial approach to resilience. The article is based on research based on the qualitative interpretative paradigm. The theoretical referents were consigned from the bibliographic review, to compare them with the empirical phase that allowed interpreting the individual representations of disabled youth about resilience. The results of the research show that resilience is widely known, although an important bias is maintained in its representation related to a more individual than the social view, which could limit its influence as a pedagogical factor.
Resilience of Parents of Young University Students with Disabilities Macías, Eleticia Isabel Pinargote; Vaca, Francisco Ashley Gavilanes; Gavilánez, Víctor Hugo Cedeño
International Research Journal of Management, IT & Social Sciences Vol 5 No 2: March 2018
Publisher : IJCU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21744/irjmis.v5i2.629

Abstract

The resilience of parents can play a decisive role as a resource that favors the inclusion and development of students with disabilities, representing a decisive contribution in school-family co-responsibility. This work showed a conceptual analysis related to resilience from a family dimension and especially the role played by parents. The research was carried out in the context of the Technical University of Manabí, a representative sample of students with disabilities and their families was selected, two instruments were applied to obtain the data: Family Functioning Scale [1] and the Mother Resilience Scale [2]. The attention to the young person with a disability was analyzed, and it is particularized in the related to the family of these. The results are shown in tables that allow the final results to be identified.
Building quality teamwork to achieve excellence in business organizations Tripathy, Mitashree
International Research Journal of Management, IT & Social Sciences Vol 5 No 3: May 2018
Publisher : IJCU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21744/irjmis.v5i3.662

Abstract

Business organizations are continuously and rapidly expanding. Gone are the days when only individual’s talent and abilities that were counted upon. Business organizations today have found out that the key factor of achieving more and better results at work is when individuals of diverse abilities are formed into a team. This ability to work as part of a team is one of the most imperative skills today. Business organizations are looking for individuals who can not only furnish their own ideas but also who would like to create and develop projects and plans with equally talented people. This paper emphasizes the need and importance of working in a team based organizational setting and also focuses on the five stages of development o a team in the organization.

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