cover
Contact Name
Onsardi Onsardi
Contact Email
onsardi@umb.ac.id
Phone
+6282245906664
Journal Mail Official
jbmp@umsida.ac.id
Editorial Address
Fakultas Bisnis, Hukum dan Ilmu Sosial, Universitas Muhammadiyah Sidoarjo , Indonesia
Location
Kab. sidoarjo,
Jawa timur
INDONESIA
JBMP (Jurnal Bisnis, Manajemen dan Perbankan)
ISSN : 23384409     EISSN : 25284649     DOI : https://doi.org/10.21070/jbmp.v7i2.1521
Core Subject : Economy, Science,
Management Science, include: Marketing Management Finance Management Human Resources Management Management Science, include: Marketing Management Finance Management Human Resources Management Management Science, include: Marketing Management Finance Management Human Resources Management Management Science, include: Marketing Management Finance Management Human Resources Management
Articles 170 Documents
Electronic Loyalty Flow: AI Chatbots are Changing Generation Z's Shopping Style: Aliran Loyalitas Elektronik: Chatbot AI yang Mengubah Gaya Belanja Generasi Z Pebrianti, Wenny; Dewi; Ahmadi
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 11 No. 1 (2025): April: JBMP Volume 11 No. 1 2025
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v11i1.1975

Abstract

This study investigates the impact of artificial intelligence (AI) chatbots and flow experience on e-loyalty within e-commerce platforms, specifically focusing on Generation Z Shopee users in Pontianak City, with customer satisfaction serving as a mediating variable. Employing a quantitative research design with a causal approach, data were collected through a questionnaire distributed to 200 respondents selected via convenience sampling. The analysis was conducted using Structural Equation Modeling (SEM) with SmartPLS 3.0, revealing a positive and significant relationship between AI chatbots and flow experience on both customer satisfaction and e-loyalty. Furthermore, customer satisfaction was found to mediate the relationship between AI chatbots, flow experience, and e-loyalty. These findings provide valuable insights for developing strategies to enhance consumer loyalty in e-commerce, contributing to a deeper understanding of the factors influencing e-loyalty and offering practical implications for e-commerce platform development.
E-Commerce Evolution: Trust as a Catalyst for Consumer Choices: Evolusi Perdagangan Elektronik: Kepercayaan sebagai Katalisator Pilihan Konsumen Halipah, Siti; Yuliana; Yulastri, Asmar; Elida; Susanti, Retnaningtyas
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 11 No. 1 (2025): April: JBMP Volume 11 No. 1 2025
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v11i1.2028

Abstract

This study aims to analyze the relationship between consumptive behavior and consumer confidence in online shopping and its impact on entrepreneurship in the digital era. The research method employed is a quantitative survey, which involved distributing questionnaires to 300 respondents who actively engage in online shopping. The data obtained were analyzed using validity tests, reliability tests, and multiple regression analysis to identify the influence of all independent variables. The results showed that consumptive behavior significantly affects consumer confidence, which in turn influences entrepreneurial success in the digital marketplace. This highlights the importance of understanding consumer dynamics for businesses aiming to thrive in the evolving online shopping landscape.
Elevating Employee Performance: The Mediating Role of Job Satisfaction in Batam's Four-Star Hotels: Meningkatkan Kinerja Karyawan: Peran Mediasi dari Kepuasan Kerja di Hotel Bintang Empat di Batam Lilis; Priscilla, Yuddy Giovanna
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 11 No. 1 (2025): April: JBMP Volume 11 No. 1 2025
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v11i1.2058

Abstract

The research was designed to analyze how training, compensation, work environment, and motivation affect employee job satisfaction and performance, with a particular focus on understanding both direct and indirect effects. The object of this study is a four-star hotel in Batam City, and the sample consisted of 320 respondents. Data were collected through questionnaires, and the analysis was conducted using the Smart PLS application. The results of the study indicate that compensation significantly influences employee job satisfaction and performance, while training, work environment, and motivation also play crucial roles in enhancing overall employee effectiveness.
Self-Concept and Career Maturity in Generation Z in Palembang City: Konsep Diri dan Kematangan Karier pada Generasi Z di Kota Palembang Wita Farla; Nia Meitisari; Lina Dameria Siregar
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 11 No. 1 (2025): April: JBMP Volume 11 No. 1 2025
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v11i1.2063

Abstract

This research is motivated by the importance of Generation Z having career maturity because it will be related to career decision-making. Generation Z needs to explore themselves to support future career development. The purpose of this study was to empirically analyze the effect of self-concept on the career maturity of Generation Z in Palembang City and to find out the differences in self-concept and career maturity of Generation Z in Palembang City based on gender. The population was Generation Z in Palembang City, which amounted to 138.444 people. The number of samples taken was 100 respondents sing accidental sampling. The data were taken by distributing questionnaires to respondents. The data was processed and analyzed using simple linear regression analysis techniques and the Independent Sample t-test. This study’s results demonstrated that self-concept significantly affected career maturity, and based on gender, there is no significant difference between the self-concept and career maturity of Generation Z in Palembang. Based on the results of this study, Generation Z, both men and women, can improve their ability to assess themselves so that they are able to recognize and evaluate the potentials that exist in themselves. This research can also help organizations in formulating career development policies for Generation Z.
Empowering Employees: The Role of Competence and Motivation in Productivity: Memberdayakan Karyawan: Peran Kompetensi dan Motivasi dalam Produktivitas Dichiara, Cherryl Armetty; Farida
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 11 No. 1 (2025): April: JBMP Volume 11 No. 1 2025
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v11i1.2066

Abstract

The purpose of this study is to demonstrate how competence and career development affect workers’ productivity, with motivation acting as an intervening variable. The research was conducted at PT HK Realtindo, involving 115 employees. A quantitative methodology was employed, utilizing random sampling techniques. Data were analyzed using the Structural Equation Model (SEM) with Smart-PLS 3 software. The findings indicated that competence positively affects motivation, and career development also significantly influences productivity through its impact on motivation.
Governance Matters: Boosting Firm Value Through Profitability: Tata Kelola Perusahaan: Meningkatkan Nilai Perusahaan Melalui Profitabilitas Yudi Firmansyah, Difandika; Purwidianti, Wida; Tubastuvi, Naelati; Fakhruddin, Iwan
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 11 No. 1 (2025): April: JBMP Volume 11 No. 1 2025
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v11i1.2075

Abstract

This study aims to explore the moderating role of good corporate governance in the relationship between financing decisions, investment decisions, dividend policy, and profitability on firm value. Utilizing a purposive sampling technique, we analyzed data from 85 manufacturing companies listed on the Indonesia Stock Exchange from 2020 to 2022, resulting in 195 unbalanced observations. Employing regression modeling with panel data, we conducted descriptive statistical tests, preliminary tests (Breusch-Pagan, Chow, and Hausman tests), diagnostic tests (heteroscedasticity and autocorrelation), and hypothesis testing. The findings reveal that while profitability positively influences firm value, financing, investment, and dividend decisions do not significantly impact it. Furthermore, good corporate governance enhances the relationship between profitability and firm value, with the presence of female directors contributing to increased profitability. However, female directors do not moderate the effects of financing, investment, and dividend decisions on firm value. This research underscores the importance of female leadership as a mechanism of good corporate governance in enhancing company value
Enhancing Marketing Efficiency through Agility in the Telecommunications Sector: The Case of Asia Cell in Baghdad: Meningkatkan Efisiensi Pemasaran melalui Ketangkasan di Sektor Telekomunikasi: Kasus Asia Cell di Baghdad Hasan, Marwan Sabah; Al-Dulaimi, Zaid Yaseen Saud
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 11 No. 1 (2025): April: JBMP Volume 11 No. 1 2025
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v11i1.2106

Abstract

This study examines the role of agile marketing in enhancing marketing efficiency within the telecommunications sector, specifically focusing on Asia Cell in Baghdad, Iraq. Addressing a critical theoretical gap, this research explores key dimensions of agile marketing—including iterative experimentation, cost efficiency in core operations, and enhanced communication dynamics—and their strategic implementation in emerging markets. Employing a quantitative approach, data were collected from 104 respondents to analyze the impact of agile marketing practices on overall marketing efficiency. The findings indicate that agile marketing significantly improves operational effectiveness and responsiveness, providing valuable insights for telecommunications companies aiming to thrive in competitive environments.
Local Fashion Shopping Preferences in Generation Z From Product and Ethnocentric Perspective: Preferensi Belanja Fashion Lokal pada Generasi Z dari Perspektif Produk dan Etnosentris Kempa, Sesilya; Budianto, Jessica
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 11 No. 1 (2025): April: JBMP Volume 11 No. 1 2025
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v11i1.2114

Abstract

The development of fashion in the digital era is increasingly rapid, driven by the online shopping trend which offers convenience and flexibility for consumers, especially Generation Z. This study aims to examine the factors that influence the willingness of Generation Z in Indonesia to buy local fashion products, with a focus on consumer ethnocentrism, product evaluation, and perceived value. This research uses quantitative methods and uses a sampling technique, namely non-probability sampling. The sample in this study involved 207 respondents from Generation Z. The data analysis technique used was Partial Least Square analysis. The results of this research show a significant influence between product evaluation and consumer ethnocentrism on willingness to buy local fashion brands through perceived value. The perceived value variable is also a good mediator for the relationship between Product evaluation and consumer ethnocentrism in willingness to buy local fashion products. However, there is an insignificant direct relationship between product evaluation and consumer ethnocentrism with willingness to buy. The research results provide insight into strategies that can be adopted by local brands in facing competition and support increasing the competitiveness of local fashion products in the market.
The Improving Market Performance of MSMEs in Banyumas: Digital Marketing, Digital Accounting and Competitive Strategy: Meningkatkan Kinerja Pasar UMKM di Banyumas: Pemasaran Digital, Akuntansi Digital, dan Strategi Bersaing Inayati, Nur Isna; Anggi, Sevian; Santoso, Suryo Budi; Budi Santoso, Selamet Eko
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 11 No. 1 (2025): April: JBMP Volume 11 No. 1 2025
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v11i1.2119

Abstract

This research aims to analyze the impact of digital marketing, digital accounting, and competitive strategies on enhancing the market performance of micro, small, and medium enterprises (MSMEs) in the digital era. Given the significant challenges and opportunities faced by MSMEs, this study explores how digital marketing can expand market reach and improve customer engagement, while digital accounting enhances financial transparency and operational efficiency. Additionally, competitive strategy is identified as a crucial factor in establishing a sustainable competitive advantage. The study focuses on MSMEs in Banyumas Regency, utilizing a sample of 106 respondents. Data analysis was conducted using Partial Least Squares (PLS) statistical methods. The findings indicate that digital marketing, digital accounting, and competitive strategy positively influence the market performance of MSMEs. This research underscores the importance of adopting digital technologies in MSME operations, demonstrating their effectiveness in facilitating various business activities and improving overall competitiveness.
Fueling Growth: Entrepreneurial Intention as a Catalyst for Village Enterprises: Memicu Pertumbuhan: Niat Kewirausahaan sebagai Katalisator Usaha Desa Rasulong, Ismail; Rini; Wahjono, Sentot Imam; Rizal, Samsul
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 11 No. 1 (2025): April: JBMP Volume 11 No. 1 2025
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v11i1.2123

Abstract

This study explores the relationships among entrepreneurial self-efficacy (ESE), entrepreneurial intention, and business performance in Village-Owned Enterprises (BUMDes) in Indonesia. Using an explanatory research design and Structural Equation Modeling (SEM) with Partial Least Squares (PLS), data from 159 respondents were analyzed to examine the direct and mediated effects of ESE on business performance. Results indicate that ESE significantly influences both entrepreneurial intention and business performance, highlighting the critical role of self-efficacy in fostering entrepreneurial intentions that ultimately enhance the performance of village-owned enterprises. These findings suggest that enhancing ESE can lead to improved business outcomes, providing valuable insights for policymakers and practitioners aiming to support the growth of village-owned enterprises in Indonesia.