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Jurnal Bina Praja
Published by Badan Penelitian dan Pengembangan Kementerian Dalam Negeri
ISSN : 20854323     EISSN : 25033360     DOI : https://doi.org/10.21787/jbp.16(3).2024
Core Subject : Humanities, Science, Social,
Humanities Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences
Jurnal Bina Praja (JBP) is an open access journal which publishes significant, cutting-edge, and multidisciplinary research drawn from all areas of Governance.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 13 Documents
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Search results for , issue "Vol 14 No 1 (2022)" : 13 Documents clear
Akselerasi Kinerja Layanan Sekretariat DPRD Melalui Inovasi: Studi Kasus Sekretariat DPRD Kota Medan Savira, Evi; Savitri, Renny; Ahad, Madya; Hutasoit, Erisda; Simanjuntak, Andres
Jurnal Bina Praja Vol 14 No 1 (2022)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.14.2022.159-174

Abstract

Public organizations' outputs are services both inside and outside the organization. Medan Regional Legislative Council Secretariate is one of the regional apparatus organizations (OPD) whose performance output is service to the bureaucracy, which in this case is to members and leaders of the Regional Legislative Council. The service performance of the Medan Regional Legislative Council Secretariate is still considered dissatisfaction, and the Government Agency Performance Accountability Report (LAKIP) scores B. The purpose of this study is to provide an overview of the novelty of the Medan Regional Legislative Council Secretariate in accelerating its performance through a stakeholder satisfaction survey and innovation. This study uses a mixed method of both quantitative and qualitative research methods. The research questions are (1) What innovation acceleration does the Medan Regional Legislative Council Secretariate conduct to achieve organizational performance goals, and how? (2) How does the results of innovation development on the level of satisfaction of stakeholders on the performance of the Medan Regional Legislative Council Secretariate services in 2019-2021? (3) What lessons were learned from efforts to improve performance through surveys and innovations at the Secretariate? This study results from a stakeholder satisfaction survey followed up with four innovations to accelerate the performance of the Medan Regional Legislative Council Secretariate. The results of this study found that the development of these four innovations was not optimal; there was only one innovation that directly impacted organizational performance. Although technocratic studies have been carried out through stakeholder satisfaction surveys and innovation assistance, however, the innovation decisions made in the context of accelerating performance are highly dependent on the competence of human resources and priority activities.
Penyusunan Strategi Pemerintah Kota Depok Penguatan Pelayanan Publik dengan Analisis SWOT Rahayu, Amy Yayuk Sri; Khafian, Nidaan; Rahmayanti, Krisna Puji; Anza, Fikri Akbar; Afra, Syifa Amania
Jurnal Bina Praja Vol 14 No 1 (2022)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.14.2022.175-187

Abstract

The Depok City One-Stop Integrated and Investment Service (DPMPTSP) has an important role in providing public services in Depok City, especially in licensing services. During the last four years, the trend of investment realization in Depok City showed a positive trend in 2017 and 2018. During the pandemic, investment realization decreased due to the Covid-19 pandemic, but public demand for business permits is still quite high. Of the 77 types of licensing services, during the year 2021, 29,491 licenses have been issued. This shows that DPMPTSP has an important role in providing licensing services in Depok City. During the pandemic, the DPMPTSP requires strengthening licensing services related to increasing investment. The objectives of this research are; How is the strategy for strengthening licensing and non-licensing services at the DPMPTSP through an analysis of the organization's internal and external environmental factors. This study uses a post-positivism approach, which deductively uses the operationalization of the SWOT concept to find IFAS (Internal Factor Analysis Strategies) and EFAS (External Factor Analysis Strategies) scores. The analysis results show that DPMPTSP Depok City has the capital of strengths and opportunities with a convincing score. Thus, it is possible to do an expansion. However, on the other hand, it also has weaknesses and threats that are quite severe, so empowerment is needed in the field of excellent service, cooperation/networking, and increasing digitalization capacity. The recommendation given is that the strengthening of the Depok City DPMPTSP must be directed to minimize weaknesses and threats.
Peningkatan Kualitas Layanan Penumpang Menggunakan Standar Penilaian Pelayanan Angkutan Perdesaan Andari, Tania; Masbiran, Vivi Ukhwatul Khasanah; Momon, Momon; Savira, Evi Maya; Yolarita, Elsa; Manoby, Worry Mambusy; Asriani, Asriani
Jurnal Bina Praja Vol 14 No 1 (2022)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.14.2022.189-200

Abstract

In recent years, the government has been aggressively inviting the public to use public transportation for all regional residents in Indonesia. Mattson et al. (2021) stated that transportation and accessibility in the village are more comprehensive and have more complex transportation issues. Therefore, this study was conducted to measure rural transportation services to improve public transportation performance in the Pringsewu Regency. This study uses a mixed-method and combines quantitative and qualitative data at one time (Creswell, 2014). The data is analyzed quantitatively and then explained based on existing conditions and provisional assumptions. The data used are primary and secondary data. Primary data was obtained through field surveys on four rural transportation routes in Pringsewu Regency to obtain data on load factors, vehicle speed, waiting time, travel time, frequency/hour, and the number of vehicles operating from each route. Furthermore, the data is evaluated and given an assessment based on the suitability of indicators based on the assessment standard from the Directorate General of Land Transportation, Ministry of Transportation. Secondary data was obtained from Statistics Indonesia publications, official documents, and government websites. The analysis results showed that rural transportation services in the Pringsewu regency were below the ideal standard (70%), with an average loading factor of 40—50%, which is included in the bad category. This is estimated to be influenced by several factors, namely the low level of load factor and headway. The recommendation put forward is the need for efforts to add headways and increase the speed of travel time and reduce the frequency of trips to improve transportation performance.

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