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Jurnal Ilmu Administrasi Publik (JIAP)
Published by Universitas Muhammadiyah Mataram
ISSN : 23392932     EISSN : 26155826     DOI : -
Core Subject : Social,
Social Sciences
JIAP (Jurnal Ilmu Administrasi Publik) adalah salah satu jurnal penelitian yang dikelola oleh Program Studi Administrasi Publik Fakultas Ilmu Sosial dan Politik (FISIP) Universitas Muhammadiyah Mataram, p-ISSN 2339-2932 & ISSN Online: 2615-5826. Tiap tahun terbit dua kali yakni bulan Maret dan September. Adapun cakupan publikasi pada JIAP adalah hasil penelitian di bidang administrasi publik.
Arjuna Subject : -
Articles 117 Documents
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Implementation Of Protocol Services In Supporting The Activities Of The Enrekang Regent Slamet Briutli; Nurlinah Nurlinah; Kurniaty Kurniaty
JIAP (Jurnal Ilmu Administrasi Publik) Vol 11, No 1 (2023): Maret
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jiap.v11i1.13227

Abstract

The purpose of this study was to find out the efforts of the Enrekang Regency government in maximizing protocol aspects to succeed in every activity and an official event of the 2022 Enrekang Regent. The research method is to use a mixed methods approach. The research population is the recipients of protocol services. The research sample found as many as 78 respondents. The research results show that resources, mandates, and protocol functions are crucial aspects in the implementation of protocol services in supporting the activities of the Regent of Enrekang. Nonetheless, this study found the assessment results on the implementation identified as less than optimal. There are several influential aspects, including human resources issues, communication, and management of protocol activities. This tendency requires accommodative action, namely performance evaluation by the protocol leadership. Evaluation can be done to anticipate and minimize the same errors that may occur in the future. This is also necessary to continue to support every activity of the Regent of Enrekang.
Implementasi Kebijakan Standar Pelayanan Minimal (Spm) Kesehatan Pada Pelayanan Kesehatan Lanjut Usia (Lansia) Di Kota Padang Viqda Vina Lucyianaa; Hendri Koeswara; Roni Ekha Putera
JIAP (Jurnal Ilmu Administrasi Publik) Vol 11, No 1 (2023): Maret
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jiap.v11i1.13181

Abstract

This research discusses the Implementation of the Minimum Service Standards (MSS) Policy on Elderly Health Services in Padang City. SPM are provisions regarding the type and quality of basic services which are mandatory government affairs that every citizen has the right to obtain at a minimum. There are 6 areas of basic service affairs related to SPM, one of which is the SPM Health sector. For Health SPM, there are 6 health services, one of which is elderly health services. In 2020 there was a Covid-19 pandemic, so people had difficulty getting health services that met the standards at health facilities. Therefore, the purpose of this research is to find out how the Implementation of SPM Health Policy on Elderly Health Services in Padang City. This research is a descriptive qualitative research with data collection techniques in the form of observation, interviews, and documentation. The results of this study are the performance of the Health SPM Policy Implementation on Elderly Health Services in Padang City when analyzed using the Implementation theory by Van Metter and Van Horn on the variables of policy standards and objectives, characteristics of implementing agents, and attitudes / tendencies of policy implementers have been carried out in accordance with the objectives of the policy. However, the variables of resources, communication between implementing organizations and the social, economic and political environment have not run optimally in accordance with the expected objectives of the Health SPM policy
Efektivitas Kinerja Ombudsman Republik Indonesia Perwakilan Sumatera Utara Dalam Penanganan Maladministrasi Pada Pelayanan Publik Resnu Ardian Pratama; Simson Ginting
JIAP (Jurnal Ilmu Administrasi Publik) Vol 11, No 1 (2023): Maret
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jiap.v11i1.13242

Abstract

Adanya ketidaksesuaian antara zona kepatuhan wilayah dan jumlah laporan yang masuk pada Ombudsman Perwakilan Sumatera Utara. Wilayah dengan kepatuhan rendah justru menyumbang laporan sedikit, sebaliknya wilayah dengan kepatuhan tinggi justru menyumbang banyak laporan. Adapun tujuan penelitan ini adalah untuk mendeskripsikan Efektivitas Ombudsman Republik Indonesia Perwakilan Sumatera Utara dalam Penanganan Maladministrasi pada Pelayanan Publik. Penelitian ini menggunakan metode penelitian deskriptif kualitatif. Data yang diperoleh kemudian dianalisis menggunakan pendekatan teori Emitai Etzioni dengan pengukuran efektivitas melalui empat dimensi/kriteria yaitu Adaptasi, Integrasi, Motivasi dan Produksi. Melalui penelitian ini diketahui bahwa Ombudsman Perwakilan Sumatera Utara sudah cukup efektif dalam penanganan maladministrasi. Hal ini dibuktikan dengan berhasilnya Ombudsman Perwakilan Sumatera Utara dalam memenuhi target kinerja per tahunnya. Walaupun demikian terdapat beberapa kendala terutama dalam hal anggaran dan keterbatasan sumber daya manusia.
Analisis faktor sumber daya dalam implementasi kebijakan aplikasi e visum penyuluh keluarga berencana di Kabupaten Grobogan janana badra
JIAP (Jurnal Ilmu Administrasi Publik) Vol 11, No 1 (2023): Maret
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jiap.v11i1.13497

Abstract

The e visum application is an application to measure the performance of family planning concelor. In implementing the policy of using the e visum application 4th generation in Grobogan Regency, there are several factors that are driving factors and inhibiting factors. One of these factors is the resource factor. This study aims to describe and analyze resource factors as driving factors and inhibiting factors for the successful implementation of e visum applications 4th generation in Grobogan regency. Data analysis was carried out through data condensation, data display and drawing conclusions. The results showed that the ability of resources, especially the ability of family planning counselors to operate computers must be improved. Need to improve the quality of the server so that the application can run smoothly. It is necessary to appoint staff and provide special incentives for e visum application managers.
Eksistensi Perpustakaan Di Era Pendemi Covid Dalam Meningkatkan Kunjungan Pemustaka Di Perpustakaan Daerah Kota Mataram Iskandar Iskandar
JIAP (Jurnal Ilmu Administrasi Publik) Vol 11, No 1 (2023): Maret
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jiap.v11i1.14125

Abstract

The existence of libraries in the era of the Covid pandemic is very important to maintain so that the information transformation process continues in society. On that basis, this research was made with the aim of a) To find out the level of user visits in the era of the Covid pandemic, b) To identify the obstacles faced by libraries in increasing user visits. The method used in this research is qualitative with a descriptive approach, with data collection techniques of observation, interviews, interviews, documentation, and literature. The results obtained by researchers in increasing interest in visiting library users during the Covid-19 pandemic at the Mataram City Archives and Library Service, namely a) Promotion of the library b) Procurement of collections c) Strategies for creating excellent service d) Collaboration with the community collection development activities in community leaders e ) Application of health protocols. However, it has constraints, namely the budget which is still lacking in facilities and infrastructure and so on. There are no IT experts yet, and the location is less strategic.
Strategi Pengembangan Desa Wisata Rintisan Oleh Badan Usaha Milik Desa (Bum Desa) Di Desa Wisata Pandanrejo Malik Mubarok; Diana Hertati
JIAP (Jurnal Ilmu Administrasi Publik) Vol 11, No 1 (2023): Maret
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jiap.v11i1.14024

Abstract

Desa wisata merupakan salah satu kategori  pengembangan pariwisata dalam Rencana Pembangunan Jangka Menengah Nasional 2020-2024. Desa Wisata Pandanrejo merupakan unit pariwisata BUM Desa “Lancar Jaya” yang mendapatkan Juara 2 desa wisata rintisan dalam suatu event nasional yaitu Anugerah Desa Wisata Indonesia (ADWI) 2021 yang diselenggarakan oleh KEMENPAREKRAF (Kementerian Pariwisata dan Ekonomi Kreatif). Sehingga dalam pengembangan Desa Wisata Pandanrejo sebagai desa wisata rintisan merupakan tanggung jawab BUM Desa “Lancar Jaya” dan Pengelola Desa Wisata Pandanrejo. Tujuan dilakukannya penelitian ini yaitu untuk mengetahui, mendeskripsikan, dan menganalisis tentang Strategi Pengembangan Desa Wisata Rintisan Oleh Badan Usaha Milik Desa (BUM Desa) Di Desa Wisata Pandanrejo.Pada penelitian ini menggunakan teknik pengumpulan data primer berupa wawancara kepada informan, observasi, serta dokumentasi. Analisis data yang digunakan yaitu pengumpulan data, penyajian data, kondensasi data, serta penarikan kesimpulan. Hasil penelitian menunjukkan bahwa dari delapan sasaran kajian BUM Desa “Lancar Jaya” bersama dengan Pengelola Desa Wisata Pandanrejo telah melakukan tujuh langkah strategi secara optimal dan satu strategi yang belum dilakukan secara optimal dalam pengembangan desa wisata rintisan di Desa Wisata Pandanrejo
Analisis Kinerja Dinas Pemberdayaan Masyarakat Dan Desa (Dpmd) Dalam Proses Penyaluran Bantuan Langsung Tunai Dana Desa (Blt-Dd) Kepada Pemerintah Desa Rafit Yusriandi; Nodi Marefanda
JIAP (Jurnal Ilmu Administrasi Publik) Vol 11, No 1 (2023): Maret
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jiap.v11i1.14109

Abstract

This study aims to analyze the performance of employees of the community and village empowerment offices of Simeulue Regency in distributing direct cash assistance for village funds (BLT-DD). The method used in this research is descriptive qualitative with the acquisition of data sources through observation methods, interviews, and documentation. The results of the research obtained based on aspects  of productivity, service quality, responsiveness, responsibility, and accountability, show that the performance of the Community and Village Empowerment Office in Distributing Village Fund Cash Direct Assistance to Village Governments in Simeulue Regency shows  maximum results. . This is based on the five aspects of standards that are indicators of the performance of government agencies that can be fully met. Although there are still some things that need to be addressed. However, overall, the performance of the Simeulue Regency Community and Village Empowerment Office (DPMD) can be said to be optimal.
Efektivitas Program Lokasi Sementara (Loksem) Terhadap Penataan Pedagang Kaki Lima Di Ciracas Jakarta Timur Susilawati Susilawati
JIAP (Jurnal Ilmu Administrasi Publik) Vol 7, No 2 (2019): September 2019
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jiap.v7i2.14888

Abstract

The Province of the Special Capital Region of Jakarta has been running the Temporary Location Program (LOKSEM) based on Governor Regulation Number 10 of 2015 for approximately three years. Temporary location (LOKSEM) is a place created by the government to accommodate and organize street vendors and to make it look orderly and neat. The street vendors who have occupied the Temporary Location Area (LOKSEM) will be fostered by the government so that they become more developed. The government also provides the necessary trading facilities and other additional facilities. The street vendors who were originally selling on the sides of the road are now neat and orderly due to the Temporary Location Program (LOKSEM). From the three years running, the results of this program have begun to be quite effective. The Temporary Location Program (LOKSEM), which has shown sufficiently effective results, is of course the driving and inhibiting factors faced. So that in the future the results achieved will be effective or not even effective. This research uses descriptive qualitative method with an inductive approach with data collection techniques using interview techniques, documentation, observation and triangulation and data analysis techniques using data reduction, data presentation, and drawing conclusions.
Faktor-Faktor Yang Mempengaruhi Kualitas Pelayanan Publik Di Kantor Desa Mustamin Mustamin; Siti Atika Rahm; Rahmad Hidayat; Rahma Indriani
JIAP (Jurnal Ilmu Administrasi Publik) Vol 11, No 1 (2023): Maret
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jiap.v11i1.14554

Abstract

This research was carried out using case studies at the Batuyang Village Office, Pringgabaya District, East Lombok Regency, aiming to determine the factors that can affect the quality of public services. This study attempted to collect primary data using an open direct questionnaire, to 60 respondents, to ask for their assessment regarding 6 factors/variables that affect the quality of public services at the Village Office. The data that was successfully collected, then processed and analyzed with a Likert Scale. The results of the study show that the factors that influence the quality of public services at the Village Office include: the work motivation of the bureaucracy and village apparatus, the ability of village apparatus, social supervision/control, organizational/apparatus behavior, communication and organizational restructuring. According to the respondent's assessment and Likert Scale analysis, the variable that contributes/influences more towards the quality of public services, namely the organizational/apparatus behavior variable is in the Good Category (2.8), then the Good contribution is also followed by the bureaucratic and apparatus work motivation variables as well as the communication variable (2.7), then the variable of the ability of the village apparatus and the variable of social supervision/control (2.6) on the quality of public services, only the organizational restructuring variable whose contribution is not good (2.5). Urgent efforts being made by the Village Government to improve the quality of public services, namely the provision of infrastructure facilities so as to better support public services, such as the availability of online service facilities, creating a Village Information System (SID) and it is time for all villages to have their own websites. Changes in services from a manual system to an online system must be followed by efforts to increase the professionalism of public service officials (village officials) and also need to be revitalized, restructured and deregulated in the field of public services.
Analisis Kebijakan Publik Dalam Meningkatkan Kualitas Pelayanan Publik Di Puskesmas Cikalong Wetan, Bandung Barat Wiwit Kurniasih; Risalatu Mirajiah
JIAP (Jurnal Ilmu Administrasi Publik) Vol 9, No 2 (2021): September
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jiap.v9i2.15057

Abstract

This study aims to analyze public policies that have been implemented in improving the quality of public services at the Cikalong Wetan Health Center, West Bandung. This study uses a qualitative descriptive method with data collection techniques through interviews, observation, and document studies. The results of the study show that the Cikalong Wetan Health Center has carried out several public policies in improving the quality of public services. One of the policies implemented is the provision of employee training and development to improve service quality. In addition, the Cikalong Wetan Health Center also measures customer satisfaction through surveys and carries out continuous improvements based on the survey results. However, there are still a number of challenges faced in the implementation of public policies at the Cikalong Wetan Health Center. The main challenge is the limited budget and available human resources, making it difficult to implement all the desired policies. In addition, there are still several service aspects that need to be improved, such as increasing service accessibility and accountability. In this case, it is suggested that the Cikalong Wetan Health Center can increase collaboration with related parties, such as the local government, NGOs, and the community, to overcome the challenges they face. In addition, the Cikalong Wetan Health Center also needs to improve budget management and human resources effectively, and continue to evaluate and improve the services provided, so as to increase customer satisfaction and achieve better public service goals.

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