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INDONESIA
JMS : Jurnal Manajemen Sinergi
Published by Universitas Khairun
ISSN : 2354855X     EISSN : 2714559X     DOI : http://dx.doi.org/10.33387/jms
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
JMS : Jurnal Manajemen Sinergi adalah media bagi para akademisi, praktisi bisnis dan pihak-pihak lain yang menuangkan pikiran.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 160 Documents
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PENGARUH PERSEPSI DUKUNGAN ORGANISASIONAL TERHADAP KOMITMEN AFEKTIF DENGAN KEPUASAN KERJA SEBAGAI PEMEDIASI PADA PT. TELKOM INDONESIA TBK PUSAT TERNATE Sunarti Salim; Rahmat Sabuhari
Jurnal Manajemen Sinergi Vol 10, No 1 (2022): JURNAL MANAJEMEN SINERGI (EDISI APRIL)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/jms.v10i1.4817

Abstract

The purpose of this study was to determine and analyze:(1) the positive and significant effect of perceived organizational supporton affective commitment; (2) the effect of perceived organizationalsupport positively and significantly on job satisfaction; (3) The effect ofjob satisfaction positively and significantly on Affective Commitment;and (4) Perception of Organizational Support positively and significantlytowards Affective Commitment through job satisfaction at PT TelkomIndonesia, Ternate City.The data analysis technique used in this studyis SEM analysis using Smart Partial Least Square (PLS) version 3 as astatistical test tool.Methodology: The analytical model used are Structural EquationModeling with SMART PLS as tools for the statistical test. Datacollection tools used are questionnaires and interviews, and the numberof respondents was 151 employee.Finding: The results of the SEM-SMART-PLS calculation show that thet-statistic value of 5.854 is greater than the t-table of 1.96 and the valueof = 5% is smaller than the p-value of 0.000. This means that hypothesis1 is accepted.Furthermore, the second hypothesis testing shows the tstatisticvalue of 8,047 which is greater than the t table value of = 5%,which is smaller than the p-value of 0.000. Testing the third (H3)hypothesis shows that the t-statistic value of 6.708 is also greater thanthe t-table value of = 5% smaller than the p-value of 0.000. This meansthat hypothesis 3 is accepted. Testing the fourth hypothesis (H4),namely the t-statistic value of 4,870, the value of = 5%, which is smallerthan the p-value of 0.000. This means that hypothesis 4 is accepted.Conclusion: The conclusions in this study are: (1) Perception oforganizational support has a significant positive effect on affectivecommitment; (2) Perception of organizational support has a significantpositive effect on job satisfaction; (3) Job satisfaction has a significantand positive effect on affective commitment; and (4) job satisfaction isa variable mediating the effect of perceived organizational support onaffective commitment.
PENGARUH BEBAN KERJA DAN STRES KERJA TERHADAP KINERJA KARYAWAN DI PT. BANK MALUKU MALUKU UTARA CABANG TERNATE Farnida Esa; Marwan Marwan; Nurlaila Nurlaila
Jurnal Manajemen Sinergi Vol 8, No 2 (2020): JURNAL MANAJEMEN SINERGI (EDISI OKTOBER)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/jms.v8i2.5072

Abstract

Objective: The purpose of this study are: (1) To determine andanalyze the effect of workload on employee performance at PT.Bank Maluku North Maluku Ternate Branch; (2) To find out andanalyze the effect of work stress on the performance ofemployees of PT. Bank Maluku North Maluku Ternate Branch;and (3) To find out and analyze the effect of workload and workstress on employee performance at PT. Bank Maluku NorthMaluku Ternate Branch. The number of research samples was43 employees. Bank Maluku North Maluku Ternate Branch.Methodology: The test equipment used is multiple linearregression analysis (multiple regression) using statisticalpackage for social scientists (SPSS) as a statistical test tool.Finding: H1 H2, and H3 are accepted at the 5% confidence levelConclusion: The results of the study show that: (1) workload hasa positive and significant effect partially on employeeperformance at PT. Bank Maluku North Maluku Ternate Branch.The results of this study mean that, employee workload is ableto improve employee performance; (2) Job stress has a positiveand significant effect partially on employee performance at PT.Bank Maluku North Maluku Ternate Branch. The results of thisstudy mean that, the work stress experienced by employees isable to improve employee performance; and (3) Workload andwork stress simultaneously have a positive and significant effecton PT. Bank Maluku North Maluku Ternate Branch.
SIGNIFIKANSI NILAI PERUSAHAAN MELALUI VARIABEL INTELLECTUAL CAPITAL DAN KINERJA KEUANGAN PADA PERUSAHAAN INDEKS LQ45 Fajrul Rahman Bayau; Abdul Hadi Sirat; Hartaty Hadady
Jurnal Manajemen Sinergi Vol 9, No 2 (2021): JURNAL MANAJEMEN SINERGI (EDISI OKTOBER)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/jms.v9i2.5252

Abstract

Objective: This study aims to determine the significance of the firm value through the variable Intellectual capital and financial performance as an intervening variable in LQ45 companies listed in Indonesia Stock Exchange, with a sample of 20 companies.Methodology: The analytical method used is path analysis. The observation time was 5 years and the research data is secondary data by using purposive sampling method. In this research, intellectual capital is measured with a VAIC, financial performance measured by ROA, and the company's value is measured by Tobin's Q.Finding: Ha1, Ha2, and Ha3 are rejected, at the 5% confidence level.Conclusion: The results of this study indicate that intellectual capital has a positive effect on the financial performance, financial performance has a positive effect on corporate value, intellectual capital directly positive effect on the firm value, and financial performance is able to mediate the relations of intellectual capital on firm value even if the direct effect is greater than the indirect effect.
PENGARUH PROFITABILITAS TERHADAP RETURN SAHAM (STUDI PADA PERUSAHAAN MANUFAKTUR YANG TERDAFTAR DI BURSA EFEK INDONESIA (BEI) PERIODE 2014-2018) Ririn Ismira Afiyani Kamarullah; Muhsin N Bailusy; Hartaty Hadady
Jurnal Manajemen Sinergi Vol 8, No 1 (2020): JURNAL MANAJEMEN SINERGI (EDISI APRIL)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/jms.v8i1.5066

Abstract

Objective: This study aims to determine the effect of ROA, ROE, EPSand NPM variables on stock returns (Y) partially and simultaneously.The research sample is 45 companies. The data collection techniqueis done by the documentation method, which is collecting data in theform of book literature, journals, and the company's annual financialstatements. The data needed in this study is secondary data from thefinancial statements of manufacturing companies listed on theIndonesia Stock Exchange in the 2014-2018 period. The financialstatements were downloaded from the site www.idx.co.id.Methodology: The analytical method used in this study is the Paneldata regression method as analysis technique used is quantitative.Finding: ROA (H1), ROE (H2), EPS (H3) are accepted (positiveaffect), while H4 (NPM) are accepted (positive affect) at the 5%confidence level.Conclusion:The results showed that ROA has a positive and significant effect onstock returns, the more effective the users of the company's assets,then by itself efforts to increase profits can be maximally generatedand ultimately can increase the value of stock returns. ROE has apositive and significant effect on stock returns, the more effective thecompany is in managing its own capital, then the effort to increasestock returns can be realized. EPS has a positive and significanteffect on stock returns, earnings per share contains importantinformation to make predictions about dividends per share in thefuture. While NPM has a negative and significant effect on StockReturn, the high and low NPMs do not guarantee investors will buythese shares because NPM only makes a profit from each sale
PENGARUH DAYA TARIK WISATA DAN FASILITAS LAYANAN TERHADAP KEPUASAN WISATAWAN (WISATA TANJUNG PEJUANG DESA TUADA) Friskila Hallo; Ida Hidayanti; Ibnu Sina Hi. Yusuf
Jurnal Manajemen Sinergi Vol 9, No 1 (2021): JURNAL MANAJEMEN SINERGI (EDISI APRIL)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/jms.v9i1.5247

Abstract

ABSTRACTObjective: This research purposed to identify the influence of Attraction and Service Facilities on Tourist Satisfaction in Tajung Pejuang Desa Tuada Beach. This research type is an explanatory research with quantitative approach. Data were collected by using questionnaires distributed to the 100 tourists who have visited to Tanjun Pejuang Desa Tuada Beach by simple random sampling technique.Methodology: Data analysis are used consist of descriptive analysis, classic assumption test, multiple linier regression analysis, F test and t test. Finding: H1 and H2 accepted at the 5% 10% confidence level.Conclusion: The result of this study showed that Attraction and Service Facilities simultanously have a significant effect on Tourist Satisfaction, Attraction  has a significant effect on Tourist Satisfaction, and Service Facilities has a significant effect on Tourist Satisfaction.  
PENGARUH KETIDAKPUASAN KONSUMEN DAN KEBUTUHAN MENCARI VARIASI TERHADAP KEPUTUSAN PERPINDAHAN MEREK HANDPHONE ANDROID DARI SAMSUNG KE OPPO (STUDI PADA MAHASISWA FAKULTAS EKONOMI DAN BISNIS UNIVERSITAS KHAIRUN TERNATE) Nurhidayanti N Lamani; Ida Hidayanti; Ibnu Sina Hi. Yusuf
Jurnal Manajemen Sinergi Vol 8, No 2 (2020): JURNAL MANAJEMEN SINERGI (EDISI OKTOBER)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/jms.v8i2.5073

Abstract

Objective: The purpose of this study was to determine the effectof Consumer dissatisfaction (the need to find variations and thetransfer of Android mobile brands from Samsung to OPPO)through Smartphone users of the Khairun ternate University ofEconomics and Business students, the number of researchsamples was 100 economic sample students in this study usingPurposive sampling and snowboil sampling.Methodology: The analytical method used is multiple linearregression analysis.Finding: H1 H2, and H3 accepted at the 5% confidence level.Conclusion: The results showed that (1) Partial dissatisfactionhad a significant effect on brand displacement in EconomicsStudents of Khairun University, Ternate, (2) Needs to findvariations had a positive and significant effect on branddisplacement on Economics Students of Khairun University ofTernate, and (3) Consumer Dissatisfaction, Needs Looking forVariations Simultaneously has a significant positive effect on thetransfer of Economics Students brand of the Khairun University,Ternate
PENGARUH PENGEMBANGAN SUMBERDAYA MANUSIA DAN DISIPLIN KERJA ERHADAP KINERJA KARYAWAN BPD GAPENSI PROVINSI MALUKU UTARA Faujia Abdullah; Abdullah W Jabid
Jurnal Manajemen Sinergi Vol 9, No 2 (2021): JURNAL MANAJEMEN SINERGI (EDISI OKTOBER)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/jms.v9i2.5253

Abstract

Objective: (1) Does Human Resource Development affect the Employee Performance of Regional Executive Board Indonesian Builders Association of North Maluku Province?; (2) Does Work Discipline affect the Employee Performance of Regional Executive Board Indonesian Builders Association of North Maluku Province? (3) Does Human Resource Development and Work Discipline simultaneously influence the Employee Performance of Regional Executive Board Indonesian Builders Association of North Maluku Province? The number of research samples were 60 employees of Regional Executive Board Indonesian Builders Association of North Maluku Province. Methodology: The test tool used is multiple linear regression analysis using the statistical package for social scientists (SPSS) as a statistical test tool.Finding: Ha1, Ha2, and Ha3 are rejected, at the 5% confidence level.Conclusion: (1) Human Resource Development (HR) had a positive and significant effect on the Employee Performance; (2) Work discipline has a positive and significant effect on the Employee Performance; and (3) Human Resource Development (HR) and work discipline simultaneously have a positive and significant effect on the Employee Performance of Regional Executive Board Indonesian Builders Association of North Maluku Province. This is based on the calculated F value that is greater than the F table value, and the significant value that is smaller than alpha (α)
DAMPAK KOMUNIKASI E-WOM TERHADAP NIAT BERKUNJUNG DENGAN CITRA DESTINASI SEBAGAI VARIABEL MEDIASI (STUDI PADA FESTIVAL TELUK JAILOLO KABUPATEN HALMAHERA BARAT) Muhammad Agung; Ida Hidayanti; Ibnu Sina Hi. Yusuf
Jurnal Manajemen Sinergi Vol 8, No 1 (2020): JURNAL MANAJEMEN SINERGI (EDISI APRIL)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/jms.v8i1.5067

Abstract

Objective: The development of information and communicationtechnology that is developing rapidly can be utilized as a means tointroduce Indonesian tourism. One way that can be done is tostimulate electronic word of mouth communication betweentourists through social media Instagram, Facebook and Twitter.This study aim s to determine and analyze the effect of ElectronicWord of Mouth Communication on the Visiting Intentions mediatedby the Destination Imagery at the Jailolo Bay Festival. Thisresearch is planned to be carried out in October-December 2019.Methodology: The analytical model used are path analysis as toolsfor the statistical test. Data collection tools used are questionnairesand interviews, and the number of respondents was 95 respondent.Finding: H1, H2, H3, and H4 are accepted, at the 5% confidencelevel.Conclusion: The results of this study are that electronic word ofmouth has a positive effect on destination image and visitingintentions. This means that the more electronic word of mouthcommunication on Jailolo Bay Festival social media, the better thepopularity of the tourist destination will increase in the community.Likewise, social media users are more interested if they seeinformation and reviews presented through social accounts aboutthe state of an activity at the Jailolo Bay Festival. Furthermore, thedestination image also has a positive effect on intention. That is,the better the image of a destination at the Jailolo Bay Festival willinfluence people to visit the activity. And from Electronic word ofmouth with the intention to visit mediated by the image of destinasobtained a positive effect. This means that if the informationprovided through social media with a good opinion, in the form of apositive image of the Jailolo Bay Festival activities will increase theintention to visit tourists.
KEPUASAN KERJA DAN KINERJA PEGAWAI TERHADAP KEPUASAN PASIEN: KUALITAS LAYANAN SEBAGAI VARIABEL MEDIASI Maujud S Maya; Aldina Shiratina; Abdullah W Jabid
Jurnal Manajemen Sinergi Vol 9, No 1 (2021): JURNAL MANAJEMEN SINERGI (EDISI APRIL)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/jms.v9i1.5248

Abstract

ABSTRACTObjective: The purpose of this study is to find out and analyze: (1) the effect of Job Satisfaction affects the quality of service; (2) the effect of Job Satisfaction affects patient satisfaction; (3) the effect of employee performance affects the quality of service; (4) the effect of Service Quality influences patient satisfaction; (5) Service Quality mediates the effect between Job Satisfaction and Patient Satisfaction; and (6) the influence of Service Quality mediates the effect between employee performance and patient satisfaction. The number of research samples are 90 employees. Methodology: The test instrument used was a structural equation model (SEM) using Partial Least Square (PLS) as a statistical test tool. Finding: H1, H2, no accepted, while H3, and H4 are accepted at the 5% confidence level. Hypothesis 5 no mediates, but H6 fully mediated the effect between nurse performance.Conclusion: The results showed that: (1) Job satisfaction did not have a positive and significant effect on service quality; (2) Job satisfaction does not have a positive and significant effect on patient satisfaction; (3) Employee / Nurse Performance has positive and significant effect on the quality of services; (4) Service Quality has positive and significant effect on patient satisfaction; (5) Service quality does not mediate the effect between job satisfaction and patient satisfaction; and (6) Quality of service mediates the effect between employee / nurse performance and patient satisfaction at the Inpatient Health Center in Ternate City. 
PENGARUH RETURN ON ASSETS (ROA) TERHADAP NILAI PERUSAHAAN DENGAN PENGUNGKAPAN CORPORATE SOCIAL RESPONSIBILITY (CSR) DAN GOOD CORPORATE GOVERNANCE (GCG) SEBAGAI VARIABEL MODERASI (STUDI PADA PERUSAHAAN MANUFAKTUR YANG TERDAFTAR DI BURSA EFEK INDONESIA (BEI) PADA TAHUN 2014-2018) Ardila Hi Wahid; Muhsin N Bailusy
Jurnal Manajemen Sinergi Vol 8, No 2 (2020): JURNAL MANAJEMEN SINERGI (EDISI OKTOBER)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Khairun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/jms.v8i2.5074

Abstract

Objective: This research aims to know and analyze the influenceof Return On Asset(ROA) to the company’s value with thedisclosure of Corporate Social Responsibility (CSR) and GoodCorporate Governance (GCG) as moderation variables (casestudies on Manufakturing Companies listed on the indonesia StockExchange (IDX) Period (2014-2018). Samples in this study usedthe purposive sampling method. Based on the selection ofsamples according to the criteria specified, the number of samplesin this study was as much as 20 companies or as many as 100observation units in a 5 year period.Methodology: The analytical methods used in this study were twonamely multiple regression analyses and moderated regressionanalysis.Finding: H1 and H2, are accepted, but H3 no accepted at the 5%confidence level.Conclusion: The results showed that Return On Asset (ROA)positively impacted the value of the company. The greater thevalue of ROA, showing the better performance of the company,because the rate of return on investment is greater. However, CSRas a moderation variable is not able to moderate the influence ofReturn On Asset (ROA), The value of the company. The low of thepilot is because the shareholders or stakeholders focus more onthe company's performance or focus solely on the amount of profitgenerated. GCG as a moderation variable is unable to moderatethe influence of Return On Asset (ROA) on the company's valueDue to the percentage of shares ownership by managers are stillvery small constraints in optimizing the GCG mechanism within thecompany.

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