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Media Mahardhika
Published by Sekolah Tinggi Ilmu Ekonomi Mahardhika
ISSN : 08540861     EISSN : 24074950     DOI : -
Core Subject : Economy, Science, Education, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences
MEDIA MAHARDHIKA is a peer-reviewed journal published by Department of Accounting, Faculty of Economics and Business, STIE MAHARDHIKA Surabaya Indonesia three times a year (Januari, May and September). MEDIA MAHARDHIKA aims to publish articles in the field of accounting and finance that provide significant contribution to the development of accounting practices and accounting profession in Indonesia and in the world. Consistent with its purpose, MEDIA MAHARDHIKA provides insights in the field of accounting and finance for academics, practitioners, researchers, regulators, students, and other parties interested in the development of accounting practices and accounting profession.
Arjuna Subject : -
Articles 468 Documents
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PENGARUH KUALITAS LAYANAN DAN PRODUK TERHADAP KEPUASAN DAN LOYALITAS MAHASISWA: (Studi Kasus di Universitas 17 Agustus 1945 Banyuwangi) Tutut Hariyadi
Media Mahardhika Vol. 19 No. 1 (2020): September 2020
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/mahardika.v19i1.207

Abstract

Background research efforts should be made by the company or organization whether profit oriented or non-profit in anticipation of the competitive situation that is how to retain customers, retain customers because they cost less than attracting new customers. From this background, the researcher sought to prove that maintaining customer must be accompanied with efforts in managing the quality of services and products or programs of study to create customer satisfaction affecting loyalty. The data used in this study is the primary data from respondents through a questionnaire, with indicators for quality of service include:reliability, assurance, tangible, empathy and responsiveness. Indicators include the needs and benefits of products and quality. Indicators include the suitability of satisfaction on customer expectations with reality. Indicators include loyalty to say positive things and recommend to someone who needs information and encourage friends, relatives and close people. The population in this study were all students at the University August 17, 1945 which includes the armed Banyuwangi 2017, 2018 and 2019 some 905 people with a sample of 136 people. The variables used were the quality of service, product or course of study, satisfaction and loyalty. Analysis techniques using path analysis (path analysis). The results of the analysis stated that the quality of services and products or programs of study influence the satisfaction of students at the University August 17, 1945 Banyuwangi. And quality of services and products or programs of study influence the loyalty of students at the University August 17, 1945 Banyuwangi through intervening variable satisfaction.
DAMPAK KEMACETAN LALU LINTAS TERHADAP PRODUKTIVITAS KERJA DI SURABAYA Oktaviani Permatasari
Media Mahardhika Vol. 18 No. 2 (2020): January 2020
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/mahardika.v18i2.208

Abstract

The effect of road traffic congestion on the development of workers in Surabaya, Indonesia, has been examined. The people studied were employed by staff from various private and public companies in the city of Surabaya. The data was obtained through standard questionnaires from 63 sample companies from various Surabaya companies. Knowledge is asked about how traffic jams affect efficiency, results, development, happiness, innovation, quality of work, and how this affects goals set in the workplace. Staff performance measures the final results that impact traffic congestion variables. Themes such as productivity, effectiveness, employee career growth, satisfaction, innovation, and quality of work have determined performance construction. The data was analyzed using descriptive statistics and multiple regressions.
PENGARUH ATRIBUT HOTEL DAN KARAKTERISTIK SOSIAL DEMOGRAFI WISATAWAN PADA PEMILIHAN HOTEL DI BALI Erry Setiawan
Media Mahardhika Vol. 18 No. 2 (2020): January 2020
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/mahardika.v18i2.209

Abstract

Predicting the factors that influence the selection of hotels by tourists is a difficult task as some variables affect it. Therefore, the ability of hospitality businesses to control their hotel preferences requires a comprehensive understanding of both tangible (physical facilities, equipment, staff and communication equipment) and intangibles (employee service skills and skills, safety levels, materials that can attract and influence visitor choice). This quantity study explores the influence of hotel attributes and socio-demographic traveller on the selection of hotels in the metropolitan city of Bali to help hotels that have an analytical understanding of hotel attributes that influence hotel choice. With a modified survey built from a previous study, data from 322 travelers was taken from seven carefully selected hotels in the study area through probability sampling. Analysis of the data showed that 67 percent of adopted hotel attributes were critical in the selection of hotels for tourists. The average hotel attributes are safety/safety (3.41), live music/live entertainment (3.35), sustainable power plants (3.21), hotel cleaning (3.17), quality in-room amenities (3.16), free internet service (3.11) and employee behavior (3.10), as interpreted by respondents. Multiple Regression Analysis (MRA) results to test the influence of socio-demographic characteristics of hotel selection respondents at 0.05 showed that religion, popular residence as travelers and respondents' income influenced their preference for hotel attributes. By comparison, the gender, age, marital status, occupation and educational achievement of respondents had no effect on their hotel attributes. One of the main recommendations of the study is that hospitality businesses should evaluate travellers' opinions about their hotel attributes regularly. This is important for the satisfaction of the guests. In turn, increased guest satisfaction, which is important for business in this highly competitive market, and other advantages of offering suitable services to guests can be achieved..
DAMPAK KNOWLEDGE MANAGEMENT PRACTICES TERHADAP KINERJA DOSEN UNIVERSITAS MEDAN DAN PADANG Anna Kridaningsih
Media Mahardhika Vol. 18 No. 2 (2020): January 2020
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/mahardika.v18i2.210

Abstract

This research explores the influence of knowledge management methods on the work of lecturers at bauchi and Gombe States universities. In this study, knowledge management practices were established; knowledge generation, knowledge acquisition, knowledge sharing and knowledge storage. The research is based on cross-sectional designs and surveys. The survey was conducted at four (4) research institutes distributed to college academics. A total of 325 surveys were distributed and 265 were returned with a response rate of 81.5%. The validity and reliability of the data is reviewed through the Social Science Statistics Package (SPSS) and all structures are met. Multiple regression analysis is used to evaluate hypotheses. The results of this study show that all information management structures are positively related to the success of lecturers. Generation and acquisition of knowledge as the main influence on the output of established lecturers. This paper supports the value of knowledge management strategies to improve overall efficiency. Discussion of research results is discussed and sponsored. Among other things, this paper recommends a holistic approach in all aspects of knowledge management practices and features that influence knowledge management achievement. In conclusion, this study highlights and recognizes the influence of knowledge management practices on teacher success and thus helps policymakers to gain comprehensive insight into the impact of knowledge management practices in the context of universities in Nigeria.
PENGARUH KEPERCAYAAN PADA MANAJER TERHADAP MOTIVASI KARYAWAN DALAM KEHIDUPAN BISNIS: SEBUAH PENELITIAN PADA KARYAWAN RAMAYANA Dadang Purwo Ariwidodo
Media Mahardhika Vol. 18 No. 2 (2020): January 2020
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/mahardika.v18i2.211

Abstract

Many factors influence employee work motivation at the individual and organizational level, both internally and externally, psychosocially and physiologically. The trust aspect, which is also the foundation of interhuman relationships, is undoubtedly one of the most significant factors. Trust depends on the circumstances of the individual and the company. Confidence at the person level in general can be assured if the employee has a tendency to be confident and behave and behave. Trust at the organizational level can only be guaranteed if decisions and practices within the organization can be trusted, especially all managerial activities and actions. In Ramayana, Surabaya,field studies were conducted and384 participants, according to the sample size, were involved in the study. There is a positive correlation between employee motivation and trust according to the results. The most powerful factor among managers' trust factors is that managers are honest in their activities and actions. On the other hand, intrinsic motivation is the most important driving force. Therefore, this research shows that trust in managers has a positive influence on employees' work motivation.
JARINGAN INTERNET DAN SOSIAL MEDIA DALAM RANTAI PASOKAN DAN LOGISTIK: PERKEMBANGAN DAN TOPIK YANG MUNCUL Ghozali Ghozali
Media Mahardhika Vol. 18 No. 3 (2020): May 2020
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/mahardika.v18i3.213

Abstract

Although social media has been used in a number of business and science domains, its use and functionality in relation to the supply chain is still limited. This article explores the void and provides new evidence and original perspectives for this information agency and introduces current and contemporary developments and themes. Over a span of 4 months, we downloaded tweets #supply chain and/or #tagar logistics. After clearing data and filtering tweets in English, we analyzed 76,378 articles using various computational techniques. Our analysis reveals important developments taking place where a wide range of supply chain management technologies are in a dominant position to play. Blockchain is the world's leading platform followed by artificial intelligence. The improved logistics position of last mile also shows that it can be connected to e-commerce and customer support. Supply chain technology is also grouped and linked in similar dendrograms and, automation related to robotics and robotics, analytics is associated with results, artificial intelligence is linked to IoT and machine learning. Related relationships are highlighted by other developments affecting contemporary supply chains. This study offers feedback for supply chain management on important patterns and themes developing in their field, as well as new graphic metrics to consider the environmental topology of social network attitudes. These developments, in particular, will provide useful insights into how markets are evolving and help proactively determine future investment areas.
PENARIKAN MEREK PRODUK: EFEK INDUSTRI, STRATEGI PENARIKAN DAN BAHAYA PADA KEKAYAAN PEMEGANG SAHAM Dwi Dewianawati
Media Mahardhika Vol. 18 No. 3 (2020): May 2020
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/mahardika.v18i3.214

Abstract

The purpose of this paper is to provide insight into the impact of product recalls on manufacturing company shareholders in various supply chains. Previous research investigating this phenomenon was dominated by sectoral units and/or did not recognize threat interactions, policy recalls and sectors. Using the case study process, the study explored investor responses to key market product recall characteristics, recall policies and hazard levels, in a cross-industry survey of 295 product recall notices. The findings revealed a strong negative response from the share price to product recalls and a significant variation between the type of business and its level of danger. More controlled and tighter supply chains, such as the car and pharmaceutical markets, have shown statistically substantial share price declines. The findings suggest that the business sector and the level of harm associated with defective goods are major factors affecting the shareholders of manufacturing companies. Contrary to some reports, the effects of the recall policy have not been verified, although the recall campaign has proactively, in some cases, contributed to the rise in the share price. This study will further benefit from a more thorough investigation of recall strategies on business assessments in certain industries, especially those vulnerable to regular and expensive product recalls.
PENGGUNAAN TEKNOLOGY ACCAPTED MODEL (TAM) DALAM PEMBELIAN TIKET OLAHRAGA DI GAYAM BOJONEGORO Harjo Lukito
Media Mahardhika Vol. 18 No. 3 (2020): May 2020
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/mahardika.v18i3.215

Abstract

The purpose of this study is to find out the effective factors in making people willing to buy back sports tickets online with an approach to expanding the technology acceptance model. This research is considered to expand its functionality, descriptive survey of its systems, and focused on the Structural Equation Model (SEM). Participants are supporters of Gayam Village Volleyball Team who have purchased tickets online at least once. The review of questionnaire data was conducted using SPSS18 and AMOS20. This finding shows that relative trust has the greatest influence on people's expectations and decisions to buy back sports tickets so they have a positive view of the use of such methods. Even the perceived ease of use is second, which means that because the purchase system seems simpler, the incentive to buy will be increased. Ultimately, the utility assumption of the purchasing system will generate optimistic expectations of the use of technology.
DAMPAK MANAJEMEN TALENTA PADA KINERJA ORGANISASI: PERAN MODERASI DARI SISTEM MANAJEMEN KINERJA YANG EFEKTIF Elia Sjachriatin
Media Mahardhika Vol. 17 No. 2 (2019): January 2019
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/mahardika.v17i2.216

Abstract

Despite theoretical and empirical evidence that talent management improves the organization's performance, it remains one of the key challenges facing organizations around the world and particularly in the healthcare sector. This study examines the moderating effects of effective performance management systems as well as the relationship between talent management and organizational performance. This study was conducted in the public health sector and was specifically targeted at public health officials in Bojonegoro. The research focused on 30 public hospitals and health centers in Bojonegoro. The survey of 430 respondents, made up of public health officials, was used for analysis. The study used SEM in the AMOS statistical analysis package. The findings of the study suggest that performance management systems moderating the relationship between talent management and organizational performance show that performance management systems can be used as strategies to identify talented employees; integrating, restructing strategies and strengthening employee-management relationships to improvetheir organization'sperformance.
STRUKTUR KEUANGAN : STUDI PERBANDINGAN ANTARA PERUSAHAAN DI SURABAYA DAN PERUSAHAAN TIDAK TERDAFTAR Fajar Purwanto
Media Mahardhika Vol. 17 No. 2 (2019): January 2019
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/mahardika.v17i2.217

Abstract

In detail, we conducted a differential analysis of the financial structure, as measured as a debt-to-equity ratio (D/E), comparing European-listed companies with similar unregistered companies. The analysis covers the period 2015-2017. The main samples of listed and unregistered companies are grouped into nine sub samples representing many sectors of the economy: Health, Consumer Cycle, Non-cyclical Consumers, Energy, Industry, Basic Materials, Technology, Telecommunications and Utilities. We compare the average debt-to-equity ratio for listed and unregistered companies, to different sectors to verify whether in listed companies the incidence of debt is lower than for unregistered companies as stated from the majority literature. Then, we calculate the difference between mean as "means D/E for registered companies – means D/E for unregistered companies" and we use t-tests to observe statistical significance. The results showed that the difference between the mean was significant at a rate of 1%: so, the average D/E ratio was comparable and seemed almost always greater for unregistered companies. This confirms that unregistered companies take advantage of greater debt capital.

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