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International Journal of Social Science and Business
Published by Universitas Pendidikan Ganesha
ISSN : 26146533     EISSN : 25496409     DOI : -
Core Subject : Social,
Social Sciences
International Journal of Social Science and Business (IJSSB) is an open access, peer-reviewed and refereed journal published by Universitas Pendidikan Ganesha (Undiksha), Indonesia. The main objective of IJSSB is to provide an intellectual platform for the international scholars. IJSSB aims to promote interdisciplinary studies in Businnes and social science and become the leading journal in Businnes and social science in the world.
Arjuna Subject : -
Articles 891 Documents
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Implementation of Sales Forecasting Method In Production Planning In Cv Tirta Alam Jaya Merauke Marlyn Eleida Alfons; Semuel Batlajery
International Journal of Social Science and Business Vol. 2 No. 1 (2018): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v2i1.13693

Abstract

The problem to be studied is how the sales forecasting method is applied in the company and what variables influence sales forecasting. with the aim, for the company can apply optimal sales forecasting method for the survival of the company and know the variables that affect sales forecasting. In this study the data obtained then tested by the following methods: (1) Linear Trend Analysis Method, General equation form (Sofyan Assauri, 1984, pp. 53-56): Y = a + bt, (2) Method of Exponental Trends (a) Constant, with forecasting function: (b) Linear, with the logarithmic method, Y = a + b log t The function of this method is: forecasting function: Y_t = a + bt and (4) Decomposition Method. Result of research The best forecasting method to predict the sales of bottled drinking water in CV Tirta Alam Jaya Merauke in the next period, is the method of Exponental Trend. This method is chosen because it has the lowest error rate value when compared with other forecasting method, that is for forecasting sales Bottled drinking water obtained MAD value of 932.65, MSE of 20,581,918.63 and MAPE of 34.94%. Sales forecasting results Bottled drinking water using Exponental trend method calculation is 14,104 Carton in January 2016
TRACER STUDY OF MANAGEMENT DEPARTMENT, GANESHA UNIVERSITY OF EDUCATION YEAR 2013 - 2015 Komang Krisna Heryanda
International Journal of Social Science and Business Vol. 2 No. 1 (2018): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v2i1.13769

Abstract

Tracer study is an approach that allows college institutions to obtain information about possible deficiencies in the educational process and learning process. It can also be the basis for future improvement planning activities. This tracer study research could see the illustration of two sides, namely the graduates’ side as the service user of the education institution and the stakeholder side as the graduate user. This tracer study aimed at getting an overview of the lecture program that had been obtained by the graduates, as well as the quality of graduates produced by the Department of Management. The target of this tracer study was the alumni of Management Department graduates in 2013 - 2015 and the stakeholders in this case were the service users of Management department graduates.  The results of this study indicated that the graduates produced by the Management Department had an average waiting time of less than 12 months (1 year) to obtain a job. The types of jobs graduated from Management Department were mostly in the private sector, there was only one person who decided to become an entrepreneur. Most of the graduates earned 1 million rupiah - 3 million rupiah per month as the first income. Most graduates were satisfied with the aspects of learning gained during their study in Management Departments as well as the response about learning experience. Graduates were quite satisfied with the learning experience during the course in Management Department. The graduates complained about inadequate lecture facilities condition. It was certainly a serious significance to be addressed immediately. Most of the users of the graduates (stakeholders) were satisfied with the ability of management department graduates. It was just the aspect of English language skills that were still considered less. In accordance with English language skills, communication skills were also complained by graduate users (stakeholders). Keywords: Alumni of Management, Tracer StudyTracer study is an approach that allows college institutions to obtain information about possible deficiencies in the educational process and learning process. It can also be the basis for future improvement planning activities. This tracer study research could see the illustration of two sides, namely the graduates’ side as the service user of the education institution and the stakeholder side as the graduate user. This tracer study aimed at getting an overview of the lecture program that had been obtained by the graduates, as well as the quality of graduates produced by the Department of Management. The target of this tracer study was the alumni of Management Department graduates in 2013 - 2015 and the stakeholders in this case were the service users of Management department graduates.  The results of this study indicated that the graduates produced by the Management Department had an average waiting time of less than 12 months (1 year) to obtain a job. The types of jobs graduated from Management Department were mostly in the private sector, there was only one person who decided to become an entrepreneur. Most of the graduates earned 1 million rupiah - 3 million rupiah per month as the first income. Most graduates were satisfied with the aspects of learning gained during their study in Management Departments as well as the response about learning experience. Graduates were quite satisfied with the learning experience during the course in Management Department. The graduates complained about inadequate lecture facilities condition. It was certainly a serious significance to be addressed immediately. Most of the users of the graduates (stakeholders) were satisfied with the ability of management department graduates. It was just the aspect of English language skills that were still considered less. In accordance with English language skills, communication skills were also complained by graduate users (stakeholders).
Measuring How Destination Image and Perceive Value Affect Customers’ Satisfaction for Ecotourism I Putu Gede Iwan Trisna Jaya
International Journal of Social Science and Business Vol. 2 No. 2 (2018): May
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v2i2.13987

Abstract

This study purpose is to determine the effect of destination image and perceived value on the satisfaction’s level of the tourists who visit ecotourism attractions. There are two studies conducted in this research, the first is to validate the effect of destination image to the customers' satisfaction level and also to see the dominant effect of each indicator from the destination image to Customer Satisfaction level. Subsequent study validates the effect of Perceived Value on the customers' satisfaction level as well as to see the dominant indicator of Perceived Value on the customers' satisfaction levels. The study population is the foreign tourists who visited Taman Ayun Pura Mengwi Badung tourist object of Bali. The samples size is set at 65 people. Respondents were selected based on convenience sampling technique from the tourists who already know that Taman Ayun Temple is an ecotourism attraction and received appreciation as world cultural heritage. The data is processed and analysed using SEM through PLS software. The results show that Destination Image and Perceived Value have a positive and significant effect on the Customers' Satisfaction. Perceived Value has a higher correlation coefficient value when it is compared to the Destination Image on the Customers' Satisfaction. This indicates that the managers of tourist object and travel should pay attention on the price paid by the tourists with acceptable or perceived benefits. Other indicators in Perceived Value that should be the evaluation's material is Functional Value and Emotional Value. This indicates that tourists who visit the tourist object pay attention to the service standard received and the pleasure feelings they obtained when they are traveling can increase the tourists' satisfaction.
PENGARUH KOMUNIKASI DAN KUALITAS PELAYANAN TERHADAP KINERJA PERAWAT DI RUMAH SAKIT BHAYANGKARA PALEMBANG Hendra Hadiwijaya
International Journal of Social Science and Business Vol. 2 No. 3 (2018): August
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v2i3.14142

Abstract

This study aims to determine and analyze the influence of communication and service quality on the performance of nurses at Bhayangkara Hospital Palembang. Sample of research is nurse of Bhayangkara Palembang Hospital counted 110 respondents by using purposive sampling method. The analysis of this research using Structural Equation Modeling (SEM), which is operated through Lisrel Program. The results showed that Communication Variables and Service Quality have a positive and significant impact on the Performance of Nurse Hospital Bhayangkara Palembang. Communication Variables more dominant influence on the Performance of Nurse Hospital Bhayangkara Palembang in comparison of service quality variable
Development of Social Responsibility in order to Implement Knowledge Awareness Through Character Education Internalization Ni Ketut Sari Adnyani; Ni Nyoman Mandriani; Ni Kadek Putus Asrini
International Journal of Social Science and Business Vol. 2 No. 2 (2018): May
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v2i2.14255

Abstract

The purpose of this research are: (1) to know the importance of Character Education given to the students; (2) to know the relevance of Character Education in developing social responsibility attitude for learners; and (3) to know the internalization of Character Education in enriching the knowledge of learners in order to cultivate a positive attitude to fill the independence. Research method, This research use Educational Research and Development model. The process of development and validation of educational products in this research is in the form of development of learning model of nationalism based on local genius. Research on Define and design stage is done on research setting: educator, school, student and library. Development phase, which is limited trial in accordance with the design will be done in SD Negeri 2 Datah and Elementary School 6 Tianyar by using setting classes in learning PKn. The classes of PKn subjects involved in the develompment stage are chosen purposively (purposively) according to the research focus. Determination of research samples in trials conducted by random sampling. Outcome: Character Education is given to learners, its relevance influence to student's social responsibility attitude.
INFLUENCE OF MODERATION OF COMPANY STRATEGY ON CSR DISCLOSURES AND FINANCIAL PERFORMANCE MINING COMPANY IN INDONESIA Budi Santoso Santoso
International Journal of Social Science and Business Vol. 2 No. 2 (2018): May
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v2i2.14421

Abstract

This study aims to analyze the role of corporate strategy moderation in the influence of CSR performance on corporate financial performance. Company strategy is measured by Product Differentiation, CSR performance measured using Global Reporting Association (GRI) index, and financial performance measured with Return on Assets (ROA) period 2016-2017. Research population Mining companies listed in Indonesia Stock Exchange (BEI) in 2016 and 2017 and Companies that issue annual reports during the period 2016-2017. The results of this study indicate that the performance of CSR does not show significant influence to the company's financial performance and use the company's strategy as a moderator variable indicates that the company's strategy variable turns out to moderate significantly the impact of CSR performance on the financial performance of the company
The Influence of Service Quality on Customer Satisfaction at CIMB Bank, Solok City West Sumatera rini parmila yanti; Yeni M; Sartia Yuliana
International Journal of Social Science and Business Vol. 3 No. 1 (2019): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v3i1.15724

Abstract

The objectives to be achieved through this research are as follows: 1). To Learn How to Shape Commercial Service Quality at At CIMB Bank, Solok City West Sumatera .2). To Learn How to Form Customer Satisfaction At CIMB Bank, Solok City West Sumatera. 3). To Learn How to Influence of Service Quality on Customer Satisfaction At Cimb Bank Solok City West Sumatera Influence research on the implementation of service quality on customer satisfaction At CIMB Bank, Solok City West Sumatera. This effect, researchers using survey research method with qualitative and quantitative approaches. From the research results presented the following conclusions: 1) .The quality of service At CIMB Bank, Solok City West Sumatera still less for it needs to be improved again service excellence so that customers feel more comfortable and happy in bertransaksi.2) Satisfaction in the service At CIMB Bank, Solok City West Sumatera should be increased to clients that the service is fast and accurate and easy to transaction At CIMB Bank, Solok City West Sumatera. 3) Based on the results of hypothesis testing results obtained through the correlation between the Influence Quality of service (X) to the satisfaction of the customer (Y) is obtained by 0868, meaning between Quality of service and satisfaction of customers there is a very strong and positive with a significant level less than 0.005, namely of 0000. While the value of determinant coefficient (R-Square) Influence Quality of service X) is equal to 0754, or 75.4%, where the variation increases and decreases in customer satisfaction (Y) can be explained by the variable quality of service Influence of 75.4%, while the remaining 24.8% customer satisfaction influenced by other factors not included in the variables studied. To test the regression Y = a + bX obtained Y = 172+ 0513 (Quality of service), this shows the positive effects generated by the quality of service to the satisfaction of the customer. This means that if the quality of service (X) is increased by 1 point then it will give effect to customer satisfaction for 172+ 0513 Based on the hypothesis test (t test) obtained t count of 12 118 while ttabel amounted to 1,671. Thus t count 12 118> ttable 1671, so the hypothesis (Ho) is rejected and (Ha) received acceptable. This means that there is the influence of service quality on customer satisfaction. In connection with the above conclusions, put forward suggestions as follows: 1. To improve the quality of service should be a reform of the Bank as provided briefing for employees and improving facilities for the convenience customers. 2. To increase employee satisfaction can provide the best service to customers so that customers feel comfortable and pleased.3. Based on the results of hypothesis testing there is influence between service quality and customer satisfaction. to see the influence between service quality and customer satisfaction indicators of service need attention
The Influence of Celebrity Endorser and Attitudes on Advertising towrads Attitudes on Brand and Repurchase Intention Lintang Pamugar Mukti Aji
International Journal of Social Science and Business Vol. 2 No. 2 (2018): May
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v2i2.16205

Abstract

The purpose of this research was to analyze the effect of celebrity endorser and attitude toward advertising on attitude toward brand and repurchase intention. This research used design explanatory. Population were IM3 prepaid card customers in Surakarta. The sampling technique was convenience sampling with 100 respondents. Techniques of data collection used observation, documentation, questionnaires and literature study. Analysis used validity test, reliability test, t-test, f-test, R Square test and path analysis. The results showed that celebrity endorser significant affected on attitude toward brand. Attitude toward advertising significant affected on attitude toward brand. Celebrity endorser significant affected on repurchase intention. Attitude toward advertising significant affected on repurchase intention. Attitude toward brand significant affected on repurchase intention. Celebrity endorser and attitude toward advertising affected on attitude toward brand simultaneous. Celebrity endorser, attitude toward advertising and attitude toward brand affected on repurchase intention simultaneous. The coefficient of determination of total results (R2) was 59,0% so repurchase intention can be explained variable celebrity endorser, attitude toward brand within attitude toward brand as a intervening variables and the remaining 41.0% was explained variables outside the model. Celebrity endorser is a proven direct and indirect effect on repurchase intention.
Pengaruh Komunikasi, Konflik Peran dan Stres Terhadap Kinerja Karyawan pada PT. Penta Valent di Denpasar I Made Adi Suwandana
International Journal of Social Science and Business Vol. 2 No. 2 (2018): May
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v2i2.16206

Abstract

Dalam dunia yang diwarnai persaingan global, terutama dalam aspek bisnis dan ekonomi, perusahaan membutuhkan kinerja tinggi dari semua karyawannya. PT. Penta Valent di Denpasar dalam upaya meningkatkan kinerja karyawan, memberikan perhatian dan menemui masalah terkait komunikasi, konflik peran dan stres. Berdasarkan latar belakang masalah maka rumusan masalah adalah: bagaimana pengaruh komunikasi, konflik peran dan stres terhadap kinerja karyawan pada PT. Penta Valent di Denpasar ?. Jumlah responden ditentukan oleh metode sensus dari 62 karyawan. Hasil analisis data, menjelaskan bahwa ada pengaruh positif secara simultan antara komunikasi, konflik peran dan stres dengan kinerja karyawan pada PT. Penta Valent di Denpasar. Ada pengaruh positif dan signifikan secara simultan antara komunikasi, konflik peran dan stres terhadap kinerja karyawan di PT. Penta Valent di Denpasar
Determinan Kualitas Pelayanan, Harga dan Produk Terhadap Kepuasan Pelanggan Telkomsel Flash Di Bondowoso Wardatul Insyroh; Trias Setyowati; Budi Santoso
International Journal of Social Science and Business Vol. 2 No. 3 (2018): August
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v2i3.16212

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kualitas pelayanan, produk dan harga secara parsial terhadap kepuasan konsumen Telkomsel Flash di Kabupaten Bondowoso. Populasi pada penelitian ini adalah seluruh pelanggan Telkomsel Flash di Bondowoso. Teknik penentuan ukuran sampel menggunakan rumus Slovin, dan diperoleh jumlah sampel sebanyak 100 responden. Pengujian hipotesis dilakukan dengan menggunakan analisis regresi linear berganda. Hasil yang didapat pada penelitian ini menunjukkan bahwa kualitas pelayanan, produk dan harga berpengaruh positif dan signifikan terhadap kepuasan pelanggan Telkomsel Flash di Bondowoso. Hasil analisis koefisien determinasi menunjukan bahwa 71,5% kepuasan pelanggan dipengaruhi oleh kualitas pelayanan, produk dan harga. Sedangkan sisanya sebesar 28,5% dipengaruhi oleh variabel lain diluar model.

Page 34 of 90 | Total Record : 891

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