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International Journal of Supply Chain Management
Published by ExcelingTech
ISSN : 20513771     EISSN : 20507399     DOI : -
Core Subject : Science, Social, Engineering,
Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation
International Journal of Supply Chain Management (IJSCM) is a peer-reviewed indexed journal, ISSN: 2050-7399 (Online), 2051-3771 (Print), that publishes original, high quality, supply chain management empirical research that will have a significant impact on SCM theory and practice. Manuscripts accepted for publication in IJSCM must have clear implications for Supply chain managers based on one or more of a variety of rigorous research methodologies. IJSCM also publishes insightful meta-analyses of the SCM literature, conceptual/theoretical studies with clear implications for practice, comments on past articles, studies concerning the SCM field itself, and other such matters relevant to SCM.
Arjuna Subject : -
Articles 2,561 Documents
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Implementing Smart Mobile Application to Achieve a Sustainable Campus Zainal Rasyid Mahayuddin; Nur Afyfah Suwadi; Ruzzakiah Jenal; Haslina Arshad; Trio Adiono
International Journal of Supply Chain Management Vol 7, No 3 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (13.161 KB)

Abstract

The use of technology nowadays is not an unusual matter especially in universities. The use of computer technology and the advanced networking that creates an integrated services and enables communication among the community of universities is a concept in a digital campus. However, in the education sector, the digital campus needs to be built as an essential foundation for the modernization of education and to facilitate a better campus life. This paper presents the concept and framework of Digital Campus as part of the universitys challenges in fostering an economical and socially sustainable campus. The implementation of co-created value in framework increases the efficiency of the digital campus concept. The use of mobile applications is very appropriate for achieving campus sustainability because of its increasing significant and ability. UKM Mobile Application as part of Digital Campus strategy is seen to be able to contribute to the sustainability of the campus. We also present the implementation of Digital Campus based on smart card usage in the applications such as attendance system, canteen payment and academic services. Mobile application development embedding value co-creation can improve the quality of service in terms of good communication with customers and the best services to the university.
Does Relationship Quality Affect Customer Loyalty of Malaysian National Carmakers: Alternative Attractiveness as Moderator Zainil Hanim Saidin; Wan Afezah Wan Abdul Rahman; Beni Widarman Yus Kelana; Rawiyah Abd Hamid
International Journal of Supply Chain Management Vol 7, No 3 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (13.161 KB)

Abstract

This paper aims to explore how the intangible element of relationship quality influences the level of customer loyalty towards Malaysian national carmakers in the competitive business of automotive after-sales service. After-sales service is a good platform to retain the customers for a longer term of relationship which creates sustainable business opportunities. The repeated service encounter during the given free warranty period has developed a continuous customer-service provider relationship. Most importantly, the sales of a vehicle have offered existing customers after-sales service business. However, the attractive offers from ordinary workshops have encouraged the existing customers to choose ordinary workshops after the vehicle warranty has expired and the existing relationship with the current service provider is terminated. The loss of existing customers has denied the opportunity for the national carmakers to take advantage of recommendations, referrals, good publicity, and positive word-of-mouth that contribute to a higher level of customer loyalty. Using PLS-SEM as the method of data analysis, this study empirically tested the influence of relationship quality as the independent variable towards customer loyalty while competition variable of alternative attractiveness was tested as a moderator. The data were collected from 312 respondents through the technique of intercept survey and the respondents were chosen based on systematic sampling. The findings revealed that relationship quality was positively related to customer loyalty. However, alternative attractiveness was not significant as a moderator in the relationship between relationship quality and customer loyalty. Based on the results, this study empirically proved that high quality of relationship gives more impact towards customer loyalty compared to other competitors offers. This study benefited the Malaysian national carmakers as it provides empirical evidence on the importance of high-quality customer-service provider relationship which might assist them to develop a unique marketing strategy to retain the existing customers and generates more loyal customers.
Innovative Application Development of Consumer Loyalty Management Schemes Aruneshwar D.K; D. Rajasekar D. Rajasekar
International Journal of Supply Chain Management Vol 7, No 3 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

In the current economic conditions, the utilization of present day techniques in innovation project management is a main thrust of development framework improvement. One of the key positions in the advancement extend administration is commercialization of innovative work comes about. The commercialization of innovative work results is unequivocally connected to the marketing of innovations. The primary part of creative promoting is client devotion keeping up. The point of the article is to consider and dissect the likelihood of use the techniques for client dedication administration to the region of inventive project administration, to consider and propose the product items that permits tackling the issue of overseeing consumer loyalty for imaginative projects utilizing the near investigation strategy and technique for expert assessment.
Application and Challenge in Services System Universal Thoughts on Services Knowledge Organization Arunkumar, S.
International Journal of Supply Chain Management Vol 7, No 3 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

As the world progressively moves toward becoming described by the arrangement of administrations to clients, benefit inquire about appearances many difficulties and necessities another vision. A hefty portion of these challenges originate from the way that innovations are consistently encountering emotional change, and insightful clients are progressively requesting more qualified administrations. Despite the fact that exploration and experiential discoveries on administrations in many controls have accomplished important outcomes, careful research on present day policies frameworks is once in a while considering. Going for systems structures, this paper talks about the commitments and the possibilities for the field of frameworks hypothesis for Services Science, Management, and Engineering (SSME). In this way, SSME can give reasonable referential pieces of information to examining effects of frameworks hypothesis on administrations look into, and systemic speculation can be connected to talk about key issues in SSME. Giving basic meanings of departments and administrations frameworks, this paper explains on the examination articles and approaches of SSME from structures point of view and recommends that frameworks hypothesis can be connected to the establishments of administrations building. This paper additionally reveals insight into systemic issues in administrations science and building, administrations operations, and administrations frameworks administration. 
Creating Policy using Decision Support pattern for Software Project Management Charith, B.
International Journal of Supply Chain Management Vol 7, No 3 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Decision making for programming project management incorporates a fundamental part of compelling management. Decisions come from limitations considered over the meaning of a project. Decision making of this practice found with many difficulties went given elusive nature of programming tasks to the inadequacy of system model utilized. In this paper, a calculated multi-strategy recreation based system will be acquainted in a methodology with different cover levels of the decision structure over programming project management handle. The techniques utilized are incorporated towards a multi-strategy reproduction demonstrate. Each of These strategies only acknowledges particular part of programming project management. The system develops the way of decision making by a worldview which builds up the establishment for a key level understanding and strategic decision support for professionals. At the outcomes area, an ideal strategy for the structure will be exhibited.
Emergency Management Information Frameworks for Spatial-alert Iterative Integration C, Devi; D. Rajasekar, D. Rajasekar
International Journal of Supply Chain Management Vol 7, No 3 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Information frameworks are assuming progressively more imperative part in current emergency administration handle. A coordinated framework with abilities like foreknowledge, forecast and choice bolster capacities can give considerable included an incentive to leaders both strategic and arrangement making levels. It is however a testing errand to consistently incorporate different frameworks with devoted functionalities on useful and specialized angles, particularly when these frameworks are produced autonomously from each other with considerably extraordinary plan method of reasoning and programming innovation. In this paper, an iterative framework coordination approach is proposed by fitting administration situated, show driven and nimble framework improvement. A few outline standards and best practices from the product building group are received to encourage the incorporation undertaking. Furthermore, additional consideration is paid to give upgraded support to incorporating spatial information into the emergency administration work process. This approach means to give a commonsense framework reconciliation philosophy to incorporate emergency management information frameworks in a more compelling and proficient form.
The Study of Collaborative Product Technology using Product and Project Management jayan jayan; Shameem Shameem
International Journal of Supply Chain Management Vol 7, No 3 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Organizing for predominant product advancement comes about remains a key test in today's focused condition that places a solid premium on development. While the advantages of coordinated effort in or outsourcing of product advancement have been broadly perceived, many models for sorting out product improvement depend on a solitary firm point of view or don't consider well specifics of item advancement. In view of five instances of community collaborative product technology amongst OEMs and providers, this paper investigates diverse models for sorting out for predominant product execution relying upon project and product qualities: For very much contained segments, the provider ought to assume clear liability for the project and product with the client in an observing part and guaranteeing mix. For parts requiring broad application and specialized area information, shared obligation amid the idea stage is desirable over permit adjusted coordination of various product viewpoints, while the duty ought to move to the provider in later project stages without the client totally pulling back from joint project work. In any model, part related administration abilities of both client and provider are critical drivers for achievement.
GIS TECHNOLOGY BASED AGRICULTURAL INFORMATION MANAGEMENT SYSTEM Patchaiappan, Patchaiappan; G. Rengamani, G. Rengamani
International Journal of Supply Chain Management Vol 7, No 3 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Improving agricultural capability is an issue for made countries as well as rather for the entire world including rising economies, and it is seen that engaging more vital adequacy will fortify the necessity for more significant use of information development on the residence. The agrarian information organization system uses GIS advancement to utilize and give bound together organization of estate information about things like things, producers, yields, and quality. The association between advancement records and parameters, for instance, thing yield and quality can be shown.
Investigation and Design of Auto-Part Container Leasing Platform in Information Management Framework Patchaiappan, Patchaiappan; G. Rengamani, G. Rengamani
International Journal of Supply Chain Management Vol 7, No 3 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

In enterprises the Container Leasing and its application compresses the momentum circumstance of research. For Container renting stage the holder administration concentrates on process and planning of a new business. The shaping of rebuild <technique delivery anticipate discharge container is appeared in detail. Considering the element of vehicle part holder in business the data administration frameworks architecture and capacity modules are planned.
Achieving Project Success for Construction Professionals to Categorize Significant Project Management Innovations and Expertise J. Rengamani
International Journal of Supply Chain Management Vol 7, No 3 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

This paper gives valuable data about the viability of Project Management Body of Knowledge (PMBOK) by assessing execution of information practice in the development industry. The overviews are broke down by auxiliary condition displaying to test the connection between PMBOK techniques/tools/skills (TTS) and project achievement (PA). Significance performance investigation (SPI) is introduced to decide the need of PMBOK TTS and the markers that impact PS. The SPI can assist development specialists with implementing viable administrative methodologies, upgrade extend execution, and enhance the effectiveness of the utilization of administration assets, along these lines advancing undertaking achievement. This preliminary review uncovers that development experts can create government information to improve the probability of venture success based on the recognized essential TTS and their apparent execution.

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