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INDONESIA
Jurnal Riset Bisnis dan Investasi
Published by Politeknik Negeri Bandung
ISSN : 26408211     EISSN : 2684706X     DOI : -
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
JURNAL RISET BISNIS & INVESTASI (JRBI) is published by the Department of Commerce Administration, Politeknik Negeri Bandung (POLBAN) as a communication media and forum for discussing economic and business issues in both national and regional. This journal is published three times in a year, containing research results, literature studies, critical discussions, or critical and fresh original discussions. The editorial team of JRBI invites scholars, especially academia from universities to fill in various topics that become the focus of this journal.
Arjuna Subject : -
Articles 395 Documents
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Pengaruh Servicesacpe Terhadap Loyalitas Konsumen Ade Nidia; Tintin Suhaeni
Jurnal Riset Bisnis dan Investasi Vol 2 No 1 (2016): Jurnal Riset Bisnis dan Investasi
Publisher : Jurnal Riset Bisnis dan Investasi

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Abstract

Elzatta is one of the subsidiaries of PT Bezaya Group that provides fashion stuff of Muslim women and men. The company has 28 authorized outlets in Indonesia, of which 6 are located in Bandung. Servicescape which was created in the Elzatta’s store or gallery has an important part of the service to consumers that can help to build customer loyalty. With the loyalty that is built, then the consumer will make repeat purchases of the products. This study aims to determine servicescape and customer loyalty as well as the value of the influence of servicescape on customer loyalty Elzatta Bandung. The method used is quantitative research methods. Data analysis method used is the classic assumption test, simple linear regression, simple correlation, coefficient determination test, descriptive statistical tests, and hypothesis testing. Sampling that takes the consumer as much as 104 respondents. Data was collected through interviews and questionnaires with Likert scale. The research shows a result that servicescape included in the high/good criteria, with dimensions of the ambient condition, spatial/function; sign; symbol; artifacts, employee. Likewise, customer loyalty shows the results with the high/good criteria on the dimensions of repeat purchase, purchases all lines, retention, referrals. The conclusion of this study is servicescape have an influence on consumer loyalty Elzatta Bandung as 15.8%.
Faktor Penentu Keberhasilan Pasar Fashion Tradisional Yen Efawati
Jurnal Riset Bisnis dan Investasi Vol 2 No 1 (2016): Jurnal Riset Bisnis dan Investasi
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The purpose of this study to reveal the opinions of visitors or potential buyers of fashion at traditional markets are located in PasarBaru Trade Center, Bandung. The population is all visitors in one day with the criteria you have shopped over three times a month and the age of an adult. This research uses a descriptive method with purposive sampling technique, with an average analysis.The findings show that the products offered, locations, promotions, the services provided by merchant included in the criteria fairly well. The advantages of fashion PasarBaru Trade Center only includes lower prices and compete. Meanwhile, weakness of the infrastructure is minimal. The implication for retailers is that they need to sell more quality products, fashion is full of innovation, conduct joint promotions shows honest behavior in business.
Pengaruh Konflik Terhadap Kinerja Karyawan Nurhikmah Nurhikmah; Ii Halilah
Jurnal Riset Bisnis dan Investasi Vol 2 No 1 (2016): Jurnal Riset Bisnis dan Investasi
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Conflict can be one of important thing that has an influence on organizational productivity because it can affect to employees performance. If the conflict can not be managed carefully it will impact to decrease performance. But in other ways, if the conflict can be managed carefully it will impact to increase performance.This study was conducted to 101 employees of PT. Astra International, Tbk - Toyota Sales Operation AUTO2000 Setiabudi Bandung. This research based on the phenomenon at PT. Astra International Tbk - Toyota Sales Operation AUTO2000 Setiabudi Bandung that conflict between sales and other sales to the struggle for customers, and employees of the workshop did mistake when making spare parts, and employees performance did not reach last two years. The purpose of this research is to determine how much influence the conflict on employee performance in PT. Astra International Tbk - Toyota Sales Operation AUTO2000 Setiabudi Bandung. In this study, the conflict is the independent variable (X) and employee performance is the dependent variable (Y). This research uses descriptive analysis method, the classical assumption test, regression, correlation, and test hypotheses in analyzing the data obtained through observation, interviews, literature review, and questionnaires. From simple linear regression test results, obtained equation Y = 69.122 + 0,451X with the acquisition of R-Square of 0.172 means that variables can influence conflict of 17.2% on the performance of employees, while the remaining 82.8% influenced by other factors such as education/training, motivation, and others. Correlation test results obtained figures 0.415 and significance of 0.000 which shows the relationship between the variables in the medium category, trending positive and significant.
Pengaruh Knowledge Sharing Terhadap Agilitas Organisasi Suherlan Nova; Sri Raharso
Jurnal Riset Bisnis dan Investasi Vol 2 No 1 (2016): Jurnal Riset Bisnis dan Investasi
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Abstract

Human resources is a basic and essential element to support the advancement and success of the organization. In supporting the progress and success of the organization, each component must be communicated in order to share information and knowledge needed. This study aims to determine how the process of sharing information and knowledge (knowledge sharing) to achieve the agility or agility required by organizations to compete with other organizations. This research is devoted to identifying the process of sharing information and knowledge in PT Nikkatsu Electric Work. To answer the goals described earlier, this study used quantitative research methods with descriptive analysis, correlation analysis and hypothesis testing using F test and subsequent T This research also analyzes the goals set by using regression analysis and coefficient of determination. Based on the research that has been done, regression equation of Y = 39.985 + 3,260X. The study states that there is a positive relationship between knowledge sharing and organizational agility in PT. Nikkatsu Electric Work at 0.582 and knowledge sharing affect organizational agility 33.8%.
Pengaruh Gaya Kepemimpinan Transformasional Terhadap Kinerja Karyawan Repin Ali Rahman; Ermina Tiorida
Jurnal Riset Bisnis dan Investasi Vol 2 No 1 (2016): Jurnal Riset Bisnis dan Investasi
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The style of leadership is an important element in a business organization. Leadership style described by Bass consists of transformational leadership and transactional leadership. This study aims to determine how well the transformational leadership style towards employee performance in Kamojang Green Hotel & Resort, in addition to this study, aims to determine the relationship between leadership style with employee performance employee in Kamojang Green Hotel & Resort. This study uses qualitative methods with data collection through questionnaires distributed randomly to employees who work in Kamojang Green Hotel & Resort. The phenomenon happens in Kamojang Green Hotel & Resort is a high level of employee come late due to lack of supervision of the leaders and the lack of punishment that makes a deterrent to employees.To achieve the objectives that have been outlined previously, researchers used several tests such as the test statistic descriptive analysis, correlation, regression and the coefficient of determination. The result is a style of leadership transformational and employees in Kamojang Green Hotel & Resort is good, style of leadership significant positive effect on employee performance, Y = 3,529+0,231???????? a regression coefficient after regression testing against the influence of transformational leadership style on employee performance in Kamojang Green Hotel & Resort.
Pengaruh Model Karakteristik Pekerjaan Terhadap Komitmen Organisasi Karyawan Amidya Priani; Mukaram Mukaram
Jurnal Riset Bisnis dan Investasi Vol 2 No 1 (2016): Jurnal Riset Bisnis dan Investasi
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Organizational commitment is the individual variable that has important role in achieving organization goals. The organizational commitment will determine the employee's interest in the company that will eventually decide to stay or leaves the company. One way to increase employees' organizational commitment is to pay attention to the job characteristics. This research aims to determine how big the influence of job characteristics model to the employees of the organization's commitment technicians PT Telkom Akses Bandung. The measurement the level of job characteristics model using dimensions of skill variety, task identity, task significance, autonomy and job feedback. While the measurement of organizational commitment of employees using the dimension affective commitment, continuance commitment, and normative commitment. This research uses quantitative methods and involved 177 respondents drawn from three units of the division/unit of work. Based on the research results, the level of job characteristics model in the category"high" because it has the mean of 4.14. So even on the level of organizational commitment of employees in the category "high" because it has the mean of 3.75. The results of this research indicate that the job characteristics model can contribute to the organizational commitment of employees (R²) of 16.8%.
Pengaruh Pengawasan Terhadap Produktivitas Kerja Karyawan Aprilia Setiawati; Maya Setiawardani
Jurnal Riset Bisnis dan Investasi Vol 2 No 1 (2016): Jurnal Riset Bisnis dan Investasi
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Abstract

PT Matahari Department Store Tbk is a company engaged in selling retail fashion’s apparel. One of the management’s functions performed in Matahari Department Store Bandung Indah Plaza is controlling function. By the area of 5700m2 and a large number of employees, it’s such an obstacle for the supervisor/coordinator to oversee every employee. So many employees are not doing a good job. This issue caused fluctuations in employee productivity from July to December 2013. Therefore, this study aims to determine the level of controlling, employee productivity levels and influence levels between controlling and employee productivity in Matahari Department Store Bandung Indah Plaza. The population in this study consisted of an employee which are permanent employees and suppliers of amount 498 people, with a research sample of 120 employees. In this study, the method of analysis used is descriptive analysis, correlation and simple linear regression. According to this study result, controlling and employee productivity is at a good level. Controlling contribute to affect employee work productivity by 16,5% obtained from the coefficient of determination, while 83.5% were influenced by the contributions of other factors which is not explained in this research. The correlation value of 0.407 indicates a moderate relationship between controlling and employee productivity.
Pengaruh Iklim Organisasi Terhadap Kinerja Karyawan Rt Nindica Azalea Nuryasmin; Harmon Chaniago
Jurnal Riset Bisnis dan Investasi Vol 2 No 1 (2016): Jurnal Riset Bisnis dan Investasi
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Creating a climate of an organization capable of bringing the employees in a company to create a high performance is not an easy thing. This is because basically, humans have different characteristics according to his needs. Although those cases, human resources should have a good performance. One way to improve the performance of employees is to pay attention to organizational climate. This study aims to determine the organizational climate on employee performance office of PT Ultrajaya Milk Industry and Trading Company. Organizational climate measurements include the dimensions of the structure, standards, support, recognition, responsibility, and commitment. While the measurement of employee performance using the dimensions of the work, work behavior, and personal qualities. The study uses quantitative methods and involved 126 respondents drawn from employees of the office. Data was collected by questionnaire were then analyzed using descriptive statistics. The analysis includes the analysis of assumptions used classic, descriptive analysis, correlation analysis, regression analysis and coefficient of determination. Based on the research results, the level of organization climate is in the category of "good" because it has the average (mean) 3.95. So too for the performance level of employees in the category of "good" because it has the average (mean) 4.10. The results of this study indicate that organizational climate can contribute to employee performance (²) by 64%. Organizational climate is predicted to improve employee performance (positive). It can be seen from the results of the regression analysis is Y = 0.476 + 0,800X which means that if the model the characteristics of employment increased by one, the organizational commitment of employees will increase by 0,800. In addition, the organizational climate can significantly improve employee performance, it's based on figures significance probability of 0.000 smaller than 0.05.
Knowledge Sharing Para Karyawan Minimarket: Perspektif Social Capital Sri Raharso; Sri Surjani Tjahjawati
Jurnal Riset Bisnis dan Investasi Vol 2 No 1 (2016): Jurnal Riset Bisnis dan Investasi
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Abstract

The purpose of this paper is to investigate model that explores the influence of social capital (structural, relational, and cognitive social capital) on knowledge sharing. The survey was administered in minimarket at Bandung. Employees of the minimarket participated in the survey, 180 surveys were used to investigate a research model and hypotheses using factor analysis and multiple regression. The research confirmed the importance of social capital in the context of knowledge sharing. The paper provides empirical evidence that every social capital dimensions have a significant effect on knowledge sharing. Cognitive social capital has the strongest effect on employees’ knowledge sharing. Finally, there are inter-relationships among the dimensions of social capital.
Pengaruh Kepemimpinan Transformasional Terhadap Kepuasan Kerja Izma Azhari; Ma'mun Sutisna
Jurnal Riset Bisnis dan Investasi Vol 2 No 1 (2016): Jurnal Riset Bisnis dan Investasi
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Abstract

Transformational leadership is one of the important things that must be considered by a company because it has a positive impact on increasing employees job satisfaction. Satisfied employees will have a willingness to do more than expected so that the goals can be achieved. This must be applied to PT LEN Industri (Persero), a SOEs that is engaged in industrial electronics. This research aims to know the description of transformational leadership, job satisfaction, and the influence of transformational leadership on job satisfaction in PT LEN Industri (Persero). The research method used a quantitative research with technical data analysis includes classic assumption test, descriptive statistics, analysis of relationships, and analysis of influence. Respondents in this research used 172 employees originating from 14 departments in PT LEN Industri (Persero) with proportionate stratified random sampling methods. Transformational leadership variable used an instrument from Multifactor Leadership Questionnaire (MLQ) and job satisfaction variable used an instrument from Job Satisfaction Survey (JSS). The results obtained transformational leadership in the medium category, the job satisfaction in the high category, and the transformational leadership contributed amounted to 56.8% against the influence of job satisfaction in PT LEN Industri (Persero). Management is expected to increase the transformational leadership factors, so job satisfaction will increase too.

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