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Journal of Education, Humaniora and Social Sciences (JEHSS)

jehss
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Published by Mahesa Research Center

ISSN : - EISSN : 26223740 DOI : https://doi.org/10.34007/jehss

Core Subject : Health, Social,

Health Professions Public Health Social Sciences

Journal of Education, Humaniora and Social Sciences (JEHSS), publish by Mahesa Research Center, for sources of information and communication for academics and observers about science and methodology. Published papers are the results of research, reflection, and actual critical studies with respect to the themes of social and humaniora: Philosophy, Law, History, Linguistics, Literature, Art, Psychology, Anthropology, Siciology, Cultural Studies, Ecology, Economics, Geography, Education, Social Politics, Governance, Public Administration and Communication. All papers are double blind peer-reviewed and published published in August, November, February and May.

Arjuna Subject : Profesi Kesehatan - Profesi Kesehatan (Lain-Lain)

Articles 1,350 Documents

131 132 133 134 135

Analisis Kualitatif Preferensi dan Nilai Konsumsi Kopi pada Generasi Urban di Kecamatan Medan Petisah Azwana, Azwana; Siregar, Rahma Sari
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 3 (2026): Journal of Education, Humaniora and Social Sciences (JEHSS), Februari
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i3.2945

This study aims to analyze the preferences and value of coffee consumption in the urban generation in Medan Petisah District, Medan City, North Sumatra. The research focuses on consumer preferences toward coffee product attributes (type, taste, and aroma) as well as the stages of the purchasing decision-making process. A qualitative approach was employed, with data collected through in-depth interviews using purposive sampling. Data were analyzed through data reduction, data display, and conclusion drawing. The findings reveal that consumer preferences are primarily influenced by taste and aroma, followed by coffee type and café atmosphere. Adolescents and young adults tend to prefer modern coffee variants with sweet and creamy flavors, while older consumers maintain a preference for stronger and more bitter traditional coffee. In the decision-making process, consumers go through stages of need recognition, information search, evaluation of alternatives, purchase decision, and post-purchase behavior. Social reference groups and social media play a significant role in the information search stage, whereas post-purchase satisfaction is determined by the alignment between taste quality, café ambiance, pricing, and consumer expectations. The study concludes that coffee consumption behavior is driven not only by functional needs but also by social, emotional, and lifestyle factors. Therefore, café marketing strategies should emphasize product differentiation, consistency in taste and aroma quality, a comfortable and appealing atmosphere, and community-based promotional approaches to enhance customer satisfaction and loyalty.

Pengawasan Badan Kesatuan Bangsa dan Politik dalam Tata Kelola Organisasi Kemasyarakatan di Kabupaten Ogan Komering Ilir Supardi, Supardi; Wulandari, Novita; Adiah, Masayu
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 3 (2026): Journal of Education, Humaniora and Social Sciences (JEHSS), Februari
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i3.2938

This study aims to analyze the implementation of the supervisory function of the National Unity and Politics Agency (Kesbangpol) in the governance of community organizations (Ormas) in Ogan Komering Ilir Regency. The analysis focuses on administrative and substantive supervisory mechanisms, guidance as a preventive instrument, and factors affecting supervisory effectiveness within the context of local government. A qualitative descriptive approach was employed, grounded in theories of public administrative supervision and governance. Data were collected through in-depth interviews, observation, and document analysis, and analyzed interactively through data reduction, data display, and conclusion drawing. The findings indicate that Kesbangpol’s supervision has been implemented in accordance with the regulatory framework through organizational registration and legal verification, activity monitoring, and ideological as well as civic education. However, supervision remains predominantly administrative and has not been substantively optimal due to limited institutional capacity, low administrative compliance among some community organizations, and weak cross-sectoral coordination. Theoretically, this study contributes to the field of Government Studies by conceptualizing the supervision of community organizations as a governance instrument that requires institutional capacity, inter-agency collaboration, and constructive state–civil society relations in local governance.

Efisiensi Pengeluaran Bulanan dalam Perspektif Manajemen Keuangan Pribadi: Temuan Empiris pada Penghuni Kos Ramadhani, Rahayu Rizki; Rahayu, Enik
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 3 (2026): Journal of Education, Humaniora and Social Sciences (JEHSS), Februari
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i3.3007

This article aims to describe and analyze monthly expenditure efficiency from the perspective of personal financial management among boarding house residents. The problem focuses on how budgeting, expenditure control, financial recording, and priority setting are practiced by residents under limited income conditions. To address this issue, this study is grounded in personal financial management theory and behavioral finance theory, which explain individual financial decision-making processes in daily life. Data were collected through in-depth interviews, non-participant observation, and documentation involving eight residents of Azriel Randugunting Boarding House selected purposively, and were analyzed qualitatively using thematic analysis. The findings indicate that monthly expenditure efficiency is strongly influenced by the quality of personal financial management practices. Residents who consistently apply budgeting and financial recording tend to maintain a balance between income and expenses, while those without financial planning are more vulnerable to inefficient spending. Empirically, this study contributes by highlighting that boarding house residents as a group with limited financial resources, exhibit distinctive financial management behaviors, where expenditure efficiency is shaped more by financial discipline and awareness than by income level itself.

Digital Service Experience dan Loyalitas Pelanggan: Studi Perbandingan Bank CIMB Niaga dan Hotel Bintang Empat Aji, Widi Maulana Kurnia; Rahayu, Enik
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 3 (2026): Journal of Education, Humaniora and Social Sciences (JEHSS), Februari
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i3.2990

This article aims to describe and compare digital service experiences and their role in shaping customer loyalty in CIMB Niaga Bank and four-star hotels in Semarang City. The study focuses on how digital service experience patterns are perceived by customers and how these experiences influence loyalty across two service industries with distinct service characteristics. Data were collected through in-depth interviews with CIMB Niaga customers and guests of four-star hotels, supported by digital service documentation and customer reviews, and analyzed qualitatively using thematic analysis and cross-case comparison. The findings indicate that in the banking industry, digital service experience is centered on security, system reliability, and service consistency as the foundation for building trust and long-term customer loyalty. In contrast, the hospitality industry emphasizes ease of access to information, clarity of digital communication, and service responsiveness, which influence revisit intention and customer recommendations. This study concludes that digital service experience plays a strategic role in shaping customer loyalty; however, its management must be aligned with the characteristics of each service industry.

Peran Front Office Staff dalam Menunjang Kepuasan Tamu serta Membangun Citra Positif Hotel: Studi Kasus Grand Edge Hotel Semarang Hardian, Benedectta Arsenia Nanda; Putri, Julian Andriani
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 3 (2026): Journal of Education, Humaniora and Social Sciences (JEHSS), Februari
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i3.2981

This article aims to explore the role of front office staff in supporting guest satisfaction and building a positive hotel image. The study focuses on how front office service practices at Grand Edge Hotel Semarang influence guest experiences and perceptions of hotel quality. To approach this issue, the study refers to service quality theory, the SERVQUAL dimensions, and the hospitality concept emphasizing staff responsiveness, empathy, and professionalism. Data were collected through semi-structured interviews with managers, supervisors, receptionists, and guests, participatory observations of daily front office activities, and internal hotel documentation, and analyzed qualitatively using thematic analysis. The study concludes that front office staff play a strategic role in creating a satisfying guest experience through warm greetings, prompt handling of requests and complaints, and accurate information delivery. Professional and empathetic interactions not only fulfill functional guest needs but also strengthen the hotel’s positive image, enhance loyalty, and reinforce reputation and competitiveness. Consistent implementation of SOPs, routine supervision, and ongoing training are key factors in maintaining high-quality front office services. These findings can serve as a reference for other hotels to optimize the front office’s contribution to guest satisfaction and positive hotel image.

Standard Operating Procedure Pemutusan Hubungan Kerja (PHK) Menurut Undang-Undang Ketenagakerjaan No. 13 Tahun 2003 di kota Medan Harahap, Herlina Hanum; Fernandus, Roy Samuel
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 3 (2026): Journal of Education, Humaniora and Social Sciences (JEHSS), Februari
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i3.2939

Termination of employment is Termination of Employment (PHK) is the termination of the relationship between the employee and the employer which results in the termination of the rights and obligations of both parties. Layoffs can occur due to various things, both caused by employees (such as resignation) and by the company (such as business reasons or court decisions), in accordance with the provisions of the labor law. The problem in this study is how to the SOP for termination of employment according to the labor law number 13 of 2003. This research method uses normative juridical research methods. The normative juridical method is a method whose research uses library research, books, journals, and labor law number 13 of 2003. The results of the research in the laws and regulations of each termination of employment have different SOPs. In Law No. 13 of 2003, the SOP for termination of employment must meet the applicable requirements, for example, if there is a mistake against the employee, the employee must be reprimanded first before laying off.

A Semantic Analysis of the Collocative Meaning of Ta?awwul in Qatar’s Third National Development Strategy 2024–2030 Putra, Naufal Pratama; Letmiros, Letmiros
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 3 (2026): Journal of Education, Humaniora and Social Sciences (JEHSS), Februari
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i3.3027

This study examines the collocative meaning of the word ????? /ta?awwul/ in the Third Qatar National Development Strategy 2024–2030 document. The word ????? frequently appears in official policy documents and development discourse in Gulf countries, including Qatar. However, the term is polysemous and cannot be fully understood through its lexical meaning alone, as it is used across various contexts, such as economics, bureaucracy, and others. Therefore, this study aims to identify variations in the collocation patterns of the word ????? and explain how these variations form different collocative meanings in the document. This study uses a qualitative method with a semantic approach based on Benson's collocation theory (1986) and Akasyah's contextual expression meaning theory (2011). The findings reveal that ????? appears 10 times in the document and forms three distinct collocational patterns: ?ifah + maw??f occurring three times, ma?dar + ?arf jar occurring six times, and mu??f + mu??f ilayh occurring once. From these variations in collocational relationships, two contextual meanings of ????? emerge: ‘transition,’ referring to an external shift toward a new condition or orientation in the contexts of modernization, economy, and energy; and ‘transformation,’ referring to an internal, fundamental, and comprehensive change in the contexts of development, technology, labor, and governance. These findings confirm the relevance of Benson’s collocation theory and Akasyah’s contextual expression meaning theory in the analysis of national development strategy documents of Arab countries, particularly Qatar, and demonstrate how the choice of collocational patterns plays a role in shaping the meanings represented in these documents.

Internalisasi Karakter Peduli Lingkungan Melalui Program Adiwiyata: Studi Kasus Praktik Baik di SMP Negeri 22 Semarang Safa’ati, Agnisa Martin; Wijayanti, Tutik
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 3 (2026): Journal of Education, Humaniora and Social Sciences (JEHSS), Februari
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i3.3028

This article aims to examine the internalization of environmental care character through the implementation of the Adiwiyata School Program in shaping students’ environmental care character at SMP Negeri 22 Semarang. The problem is focused on how the program is implemented to foster students’ attitudes, behaviors, and awareness toward environmental sustainability within the school context. To approach this issue, theories of character education and environmental education are used as the conceptual framework. Data were collected through observation, interviews, and documentation, and analyzed qualitatively using a descriptive approach involving data reduction, data display, and conclusion drawing. The findings indicate that the implementation of the Adiwiyata School Program has been carried out systematically and integrated into school policies, curriculum, habituation activities, and the provision of environmentally friendly facilities. The program has a positive impact on the development of students’ environmental care character, as reflected in increased discipline, responsibility, creativity, and concern for cleanliness and environmental preservation. This study concludes that the Adiwiyata School Program plays a strategic role in fostering a sustainable culture of environmental awareness and creating a healthy, comfortable, and educational learning environment for the entire school community. Academically, this study contributes to the discourse on environment-based character education by explaining how policy integration, habituation, and role modeling function as key mechanisms in sustaining an environmental care culture at school.

Problematika Penyelesaian Sengketa Tanah Adat Melalui Hukum Adat di Desa Lumban Ruhap, Kecamatan Habinsaran, Kabupaten Toba, Provinsi Sumatera Utara Br Nainggolan, Hotni; Sembiring, Rosnidar; Kaban, Maria
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 4 (2026): Journal of Education, Humaniora and Social Sciences (JEHSS), Mei 2026
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i4.2947

This study aims to examine the problems of resolving customary land disputes through customary law in Lumban Ruhap Village, Habinsaran District, Toba Regency, North Sumatra Province. The customary land disputes that occur create legal uncertainty regarding the status and ownership of land for the local customary community. The problem formulation in this study includes the causes of customary land disputes, the resolution process through customary law mechanisms, and the obstacles encountered in that process. The research method used is empirical juridical-legal research with a descriptive-analytical nature. The approaches used include sociological approaches and legislative approaches. Data were obtained through field interviews and literature studies, then analyzed qualitatively and descriptively. The results of the study indicate that customary land disputes are caused by unclear legal status and land ownership, unclear boundaries between customary land and private land, population growth, and increasing public awareness of the economic value of land. Dispute resolution is carried out through customary deliberations led by natua-tua ni huta involving the disputing parties and the local community. However, the settlement process often faces obstacles, including the parties’ absence, a lack of good-faith efforts to reconcile, limited witnesses and evidence, and unclear boundaries and land ownership.

Analisis Peran Notaris Dalam Mencegah Tindak Pidana Pemalsuan Terhadap Akta Autentik Sjah, Firman; Ismail, Mahsun; Umam, Khairul; Rahman, Salsabila Lina; Hafifah, Nur Rizkiyani
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 4 (2026): Journal of Education, Humaniora and Social Sciences (JEHSS), Mei 2026
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i4.3018

This paper aims to analyze the role of notaries in preventing criminal acts of forgery in notarial deeds, which often cause problems for the parties involved. This study focuses on the role and responsibilities of notaries in preventing criminal acts of forgery in notarial deeds and the mechanisms of supervision and law enforcement that can strengthen preventive functions in order to maintain the certainty and validity of notarial deeds. The research method used is normative research with a regulatory approach. The legal materials used were collected through literature study and analyzed descriptively and analytically. The results of the study show that, first, the role and responsibility of notaries in preventing criminal acts of forgery in notarial deeds can be carried out by verifying the identity and validity of the parties and ensuring the legality and legal compliance of each legal action. Second, supervision is necessary to minimize forgery committed by the parties, including the notary himself, as follows: strengthening supervision, awareness and guidance, use of technology, coordination and cooperation, law enforcement and strict sanctions for parties involved in forging notarial deeds, and public education to provide a comprehensive understanding of the importance of the validity and security of deeds.

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Editorial Address Perumahan Griya Nafisa 2, Blok A No 10, Jalan Benteng Hilir Titi Sewa, RT 06, Dusun XVI Flamboyan, Kecamatan Percut Sei Tuan, Deli Serdang, 20371, Sumatera Utara, Indonesia

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Agung Suharyanto

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Perumahan Griya Nafisa 2, Blok A No 10, Jalan Benteng Hilir Titi Sewa, RT 06, Dusun XVI Flamboyan, Kecamatan Percut Sei Tuan, Deli Serdang, 20371, Sumatera Utara, Indonesia

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