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INDONESIA
MABIS: Manajemen dan Bisnis
Published by Universitas Surabaya
ISSN : 14123789     EISSN : 24771783     DOI : http://dx.doi.org/10.24123
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Manajemen & Bisnis (MABIS) is an open access journal with ISSN 1412-3789 and e-ISSN 2477-1783. The editorial board invites authors and experts to publish and share their ideas through scientific and empirical research in the field of Management and Business. The major objective of the publication is to improve theories, concepts, and practices in the field of management and business. The dissemination of research will enable young researchers, and practitioners to present and share their scientific empirical findings. We are going to be a bridge between theories and practices in management and business.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 515 Documents
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Women's financial literacy, inclusion, digital finance, and cultural value: an ethnography study in West Kalimantan Ary, William Wendy
Manajemen dan Bisnis Vol 24, No 1 (2025): March 2025
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v24i1.874

Abstract

Gender equality is a concerning issue and women have been fighting for it for many years including Indonesian women. Existing literatures had shown that fintech empirically related to financial literacy, financial inclusion, and digital finance adoption but very little attention given to women’s cultural background especially from ASEAN perspective and very little studies examined this topic from gender perspective. Ethnography methodology was used to explore the perspective of Chinese, Dayak, and Malay (CDM) women living in West Kalimantan about their financial literacy, financial inclusion, digital finance adoption, and cultural value. This study found that CDM women have quite good level of financial literacy in average. Then, this study also found some interesting results regarding CDM women’s financial inclusion. Moreover, it was also found that CDM women have had been using e-wallet in daily activities and there were four reasons behind it namely promotion, bill payment, minimising paper money usage, and daily purchasing. New financial technologies help CDM women in daily economic activities. Moreover, CDM women trusted current digital financial services and technologies in general. Finally, only Chinese participants said that their cultural and ethnicity background affect their perspective towards money management.
Analysis of ASN and TNI pension customer visit services at Bank Woori Saudara Kc Solo Hartanti, Nanda Febriana Dila; Sari, Dhany Efita
Manajemen dan Bisnis Vol 24, No 1 (2025): March 2025
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v24i1.897

Abstract

The rapid development of information and communication technology has significantly changed the financial sector, especially through digital banking. Indonesia ranks third in the world in terms of digital banking usage, hence the need understand its challenges and opportunities, which is crucial for the sustainability of the financial industry. The study fills a research gap by addressing the unique challenges faced by pension customers in adapting to digital banking services. This research aims to analyze the ASN and TNI pension customer visit service system at Bank Woori Saudara KC Solo, analyze the obtacles faced, and analyze the impact of these services on customer satisfaction. The research used a qualitative approach with a case study design, involving in-depth interviews, observation and documentation. The results show that the mechanism implemented contributes positively to customer satisfaction, with staff friendliness and attentiveness as key factors. However, there are challenges such as accessibility and time constraints. For the future research, it is recommended to expand the scope of research to several other banks and involve more informants, as well as explore other factors that may affect customer satisfaction in more depth. Can use a mixed-methods approach, combining quantitative surveys to measure customer satisfaction with qualitative interviews to explore underlying perceptions. Could explore the impact of technology interventions, such as AI-driven customer support, on the satisfaction of pension customers.
The influence of social media marketing, consumer reviews, and brand image on purchasing decisions Nabilla, Seikha; Saputro, Edy Purwo
Manajemen dan Bisnis Vol 24, No 1 (2025): March 2025
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v24i1.878

Abstract

This study explores the impact of social media marketing and online consumer reviews on purchasing decisions, with brand image as a mediating variable on TikTok. The research, conducted with 100 respondents who were active students in Indonesia and had made purchases via TikTok, used a quantitative approach and purposive sampling. Data analysis applied Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) method. The findings indicate that social media marketing and online consumer reviews both positively and significantly affect purchasing decisions and brand image. Furthermore, brand image plays a key role by mediating the relationship between social media marketing, online consumer reviews, and purchasing decisions. This study enriches existing literature by highlighting social media marketing and consumer reviews as essential factors shaping brand perception and purchasing behavior on TikTok. It supports the Theory of Planned Behavior (TPB), which emphasizes that attitudes, subjective norms, and perceived behavioral control influence consumer actions. From a practical standpoint, businesses can enhance their brand image and drive consumer decisions on TikTok by creating interactive, engaging content.
The influence of financial literacy, self-efficacy, and lifestyle on financial management behavior Viacenza, Viacenza
Manajemen dan Bisnis Vol 24, No 1 (2025): March 2025
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v24i1.889

Abstract

The management of finances represents a significant challenge in the lives of students, influenced by various factors. Consequently, this research seeks to explore and analyze the interplay between financial literacy, self-efficacy, and lifestyle in relation to financial management behaviors, while also considering locus of control as a mediating variable. The study focuses on students enrolled in the Faculty of Economics and Business at the University of Bandar Lampung. A random sampling method was employed, utilizing Slovin's formula for sample size determination. Data analysis was conducted using Smart-PLS version 4.1.0.3, applying the Structural Equation Modeling-Partial Least Square (SEM-PLS) technique. A total of 128 student respondents were successfully surveyed. The results of the research reveal a significant impact of financial literacy, self-efficacy, and lifestyle on financial management behaviors; however, the mediating variable did not demonstrate a significant effect on the dependent variable.
Developing Readiness for Change Through Digital Leadership to Accelerate Digital Transformation MSMEs Seaweed Wijaya, Andreas
Manajemen dan Bisnis Vol 24, No 1 (2025): March 2025
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v24i1.829

Abstract

The seaweed bussiness in Indonesia has significant potential to strengthen the national economy. However, in the development of its business, downstream processing has rarely transformed digitally, despite the increasing advancement of digital platforms. Human resource factors hinder this transformation, such as digital skills and literacy, which make people reluctant to change. Therefore, this study will examine the theory of Planned Organizational Change Models in developing change readiness behavior. The research method uses a quantitative approach by distributing questionnaires with a Likert scale of 1-5. The sample in this study consists of workers in the marine industry from small and medium-sized enterprises, totaling 182 people in South Sulawesi, using purposive sampling techniques. The criteria for selecting the sample are units with employees who have been working for at least three years, ensuring they understand the workflow and have a perception of digital transformation. The collected data is processed using SmartPLS. The results of this study show that there is an influence of digital leadership on readiness to change, as well as readiness to change on commitment and behavior supporting change. Therefore, readiness to change is crucial in supporting the success of the transformation.
The role of agile leadership through commitment on state civil apparatus performance in Palu City Lestari, Ayu; Hasanuddin, Bakri; Evvy Rossanty, Niluh Putu
Manajemen dan Bisnis Vol 24, No 1 (2025): March 2025
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v24i1.818

Abstract

This study aims to determine the role of agile leadership through commitment to the performance of the state civil apparatus either directly or indirectly. This type of research is descriptive causal which analyzes the main problem regarding Agile Leadership and Female ASN Performance through Mediation of Commitment in Palu City Government. This study used a sample of 164 respondents, the respondents were state civil apparatus led by female leaders in six offices in the Palu City government. The sampling method used the Cluster Area Sampling Method. Hypothesis testing is done with t test and data analysis using Path Anlisys or path analysis test using SPSS 26 software. The results showed that the agile leadership variable had a positive and significant effect on the performance of the State Civil Apparatus in Palu City Government. Agile leadership variable has a positive and significant effect on the commitment of the State Civil Apparatus in Palu City Government. The commitment variable has a positive and significant effect on the performance of the State Civil Apparatus in Palu City Government. Commitment variable does not mediate the effect of agile leadership on the performance of the State Civil Apparatus in Palu City Government. 
The influence of competency and e-training to performance moderated by e-coaching within banking sales force Nasra, Gita; Nugraha, Hindy Satya; Yuanita, Merina; Maharani, Anita
Manajemen dan Bisnis Vol 24, No 1 (2025): March 2025
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v24i1.861

Abstract

The purpose of this study is to analyze the relationship between competence and e-training on the performance of bank salespersons with e-coaching as a moderation. The literature referred to in this study is the concept of competence, e-training, e-coaching. The approach to this research is a quantitative approach, data collection is carried out by distributing surveys to Bank X's salespersons spread across 18 regional offices, from the results of the survey distribution 88 respondents were obtained. For the data analysis technique, this study uses the partial least square structural equality modeling approach. The results of the analysis show that e-coaching does not significantly moderate the effect of competence on performance or e-training on performance. In improving the competency in the form of hard skills in salespersons at Bank X, it can be done by holding workshops on presentation skills so that salespersons can convey product information effectively to customers. This skill is important to attract attention and convince potential customers. In addition, it also provides training on the latest sales techniques, including negotiation strategies and how to build strong relationships with customers. These skills will help salespersons improve their effectiveness in selling banking products.
The role of profitability in moderating the influence of capital structure on dividen policy Abas, Muhammad Rida; Leon, Farah Margaretha
Manajemen dan Bisnis Vol 24, No 1 (2025): March 2025
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v24i1.882

Abstract

This research aims to analyze profitability in moderating the influence of capital structure on dividend policy. The research method uses quantitative methods with the object of research was conducted at Consumer Non-Cyclicals Sector companies listed on the Indonesia Stock Exchange (IDX) with a time period of 2019-2023. Sampling using purposive sampling with a total observation of 155 samples and using secondary data derived from the company's annual financial statements. The data analysis method uses panel data regression with Eviews tools. The results showed that capital structure through debt to assets ratio has a significant negative effect on dividend policy, while debt to equity ratio and asset structure have a significant positive effect on dividend policy. The profitability proxied by return on assets has a significant positive effect on dividend policy. Profitability is also able to significantly moderate (weaken) the effect of capital structure on dividend policy. This research is expected to provide information for investors in making investment decisions by paying attention to the company's healthy capital structure, high profitability level, and consistent implementation of dividend policies. Recommendations for future researchers can add other variables such as liquidity ratios, conduct research on different objects or increase the research time period.
Women's Leadership Research in Higher Education Institutions (HEIs): A Bibliometric Study Widyatami, Kania -; Sobandi, A. -
Manajemen dan Bisnis Vol 24, No 1 (2025): March 2025
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v24i1.813

Abstract

Gender disparity in leadership positions has been a topic of discussion for a considerable amount of time, including in the context of Higher Education Institutions (HEIs). This study applied bibliometric analysis to reveal how the field evolved. The data was retrieved from the Scopus database from 1952–2023 and processed using R software’s “bibliometrix” package and the Publish and Perish applications. A range of techniques comprising performance analysis and science mapping through co-citation analysis, bibliographic coupling, and co-word analysis were performed to uncover the intellectual, knowledge, and conceptual structures that give insights regarding the trends as well as the past, present, and future of the field.
The performance of microenterprises in Palu City: financial literacy moderates the influence of access to capital and digital payment Prasetia, Tadir Eko; Nurdin, Djayani; Kadang, Juliana
Manajemen dan Bisnis Vol 24, No 1 (2025): March 2025
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v24i1.843

Abstract

This research is aimed at identifying and analyzing the key factors of economic access, digital payments, and financial literacy as mediation variables towards the performance of microenterprises in Palu City. The type of research used is quantitative research. The population in this study is the entire microenterprise in Palu City. The analysis tool used in this study is Partial Least Squares (PLS) 3.0 with a sample of 278 respondents. Data collection using a questionnaire through Google Forms. The results of the research show that (1) access to financial assets has a positive and significant influence on the performance of micro enterprises, (2) digital payments have a positive influence and a significant effect on micro enterprise performance, (3) financial literacy has a negative influence (enhancing) as moderation of the relationship between access to finance and performance of micropartnerships, and (4) financial literature has a positive impact (enforcing) in terms of moderating the relation between digital payments and the performance of microenterprises in the city of Palu.

Page 46 of 52 | Total Record : 515

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