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INDONESIA
JURNAL REFORMASI ADMINISTRASI Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani
Published by Institut Ilmu Sosial dan Manajemen STIAMI
ISSN : 2355309X     EISSN : 26228696     DOI : -
Core Subject : Education, Social,
Education Social Sciences Other
Jurnal Reformasi Administrasi adalah Jurnal Ilmiah Untuk Mewujudkan Masyarakat Madani untuk mempublikasikan Disiplin Administrasi meliputi peminatan Ilmu Administrasi Publik atau Negara dan Administrasi Perpajakan dalam skala lokal, nasional, dan regional. Kegiatannya adalah untuk mengelola berbagai potensi, hambatan, tantangan, dan masalah yang ada di masyarakat untuk mencari solusi. Pelaksanaan kegiatan penelitian diatur ke dalam suatu kegiatan yang bertujuan untuk meningkatkan kesejahteraan masyarakat. Setiap tahun, publikasi dilakukan dalam dua periode Maret dan September.
Arjuna Subject : -
Articles 10 Documents
 1 
Search results for , issue "Vol 9, No 1: Maret 2022" : 10 Documents clear
Pengaruh Pemeliharaan Aset Dan Kualitas Pegawai Terhadap Optimalisasi Pemanfaatan Aset Di Rumah Sakit Umum Kota Tangerang Selatan Hasim A. Abdullah; Mary Ismowati; Suprapti Widiasih; Fuji Astuti
Jurnal Reformasi Administrasi : Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Vol 9, No 1: Maret 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/reformasi.v9i1.2367

Abstract

The background of this research is the fact that the optimization of Asset Utilization in General Hospitals in South Tangerang City has not been successful.The purpose of this study is to analyze the effect of asset maintenance and employee quality on optimization of asset utilization at a general hospital in South Tangerang City. The approach used is quantitative. This study uses the correlation method. The population in this study were employees of the General Hospital Administration of South Tangerang City. The sampling technique used is saturated sampling, the number of samples are 35 respondents. This data was analyzed using multiple linear regression analysis. The results showed that asset maintenance and employee quality had a positive and significant impact on the optimization of asset utilization at the General Hospital in South Tangerang City, either partially or simultaneously
Analisis Implementasi Kebijakan Sistem Ganjil Genap Dalam Mengatasi Kemacetan Di Provinsi DKI Jakarta Ahmad Hidayat Rahadian; Munir Saputra; Delfina Ramadhanty
Jurnal Reformasi Administrasi : Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Vol 9, No 1: Maret 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/reformasi.v9i1.2081

Abstract

Road congestion is a major problem for the City of Jakarta due to the high volume of private vehicles on the road, especially along office roads such as Jalan MH Thamrin, Gatot Subroto and Sudirman area, so that the DKI Jakarta Provincial Government, through the Jakarta Transportation and Transportation Agency, issued a public policy that limits the use of private vehicles with an odd-even system. This study aims to determine the impact of implementing this policy in reducing congestion. The research was conducted using qualitative methods through in-depth interviews with several key informants. The results show that the implementation of this policy has gone well, distances on protocol roads have become shorter, congestion has decreased, and the use of public transportation has begun to increase. However, in its implementation, there are still some obstacles, such as violations by the community and some residents who have more than two private vehicles with different police numbers, so that the results of this implementation are less than optimal. The negative impact of this policy is the discovery of people who falsify their vehicle registration number. Meanwhile, the positive impact is that in the long term this policy will increase the shift of people to use public transportation.
Efektivitas Pertukaran Informasi Otomatis Dalam Menangkal Penghindaran Pajak Chairil Anwar Pohan; Notika Rahmi; Putri Ayu Lestari
Jurnal Reformasi Administrasi : Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Vol 9, No 1: Maret 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/reformasi.v9i1.1623

Abstract

Global financial transactions are one of the most important issues in the world of taxation. These global financial transactions are often one of the ways for taxpayers to do tax evasion and evasion. As a solution to the problem, the government established the Automatic Exchange of Information (AEoI) which is a system that supports the exchange of taxpayer account information between countries at a certain time periodically, systematically, and continuously from the country of income source or place of storing wealth, to the resident country of the taxpayer. This study was conducted with the aim of analyzing the effectiveness of AEoI in preventing tax evasion. This study used a qualitative research method with a descriptive approach, data collection was obtained through interviews, observation and documentation. The research subject is the Directorate General of Taxes (DGT). The results show that from the perspective of effectiveness, the role of AEoI in preventing tax evasion has so far been quite effective because of the big data from AEoI, but there are still weaknesses of AEoI in the completeness of the incomplete or unequal NPWP system data from partner countries so that DGT meets difficulty in tracing it because there is no control feature on the system in matching the NPWP. In addition, the readiness of the internal system in each country and the different capacities of each country related to the completeness of data from partner countries can affect the quality of data information which can become an obstacle in the exchange of information.
ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR KECAMATAN BUNGO DANI KABUPATEN BUNGO Yunita Sari; H.M. Chotib; Joko Susanto; Zepa Anggrain; Joko Sunaryo
Jurnal Reformasi Administrasi : Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Vol 9, No 1: Maret 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/reformasi.v9i1.1643

Abstract

The quality of public services is an effort to fulfill everything related to production, services, people, processes, the environment and the needs and desires of consumers in the form of goods and services that are expected to meet the expectations and satisfaction of the community as customers. The purpose of this research is to determine the quality of public services, obstacles, and efforts at the Bungo Dani District Office, Bungo Regency. The research method used is a descriptive method with a qualitative approach. Research data collection techniques with observation, interviews, and documentation with informants totaling 15 people. The results showed that the quality of public services at the Bungo Dani District Office, Bungo Regency, had been applied to the dimensions of Reliability, Responsiveness, and Assurance. However, on the Tangible and Empathy dimensions, there are still indicators that have not been implemented, including the inconvenience of the service place including incomplete facilities and infrastructure and the unfriendliness of the employees in the service process. The inhibiting factors for the implementation of public services at the Bungo Dani District Office are internal and external factors. The internal factor is that the Camat is rarely available in the morning when the community is doing services and asks for legality or the initials of the Bungo Dani Camat. External factors, that is, people who do not carry the PBB payment sign when they want to perform services at the Bungo Dani District Office. Efforts are being made to overcome obstacles to the quality of public services at the Bungo Dani District Office by informing people who are in the process of serving with the Camat in the future to come to the Bungo Dani District Office during the day or from 10.00 am, because if it is too early the Camat there is still work to be done. Make notes at the service counter and borrow PBB from close relatives or have a clear reason if the community does not bring PBB.
Analisis Implementasi Kebijakan Pendidikan Pembelajaran Jarak Jauh Pada Masa Pandemi Covid 19 Akhya Ansori
Jurnal Reformasi Administrasi : Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Vol 9, No 1: Maret 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/reformasi.v9i1.2080

Abstract

Learning is a core activity in an educational process. Learning can be carried out in class or distance if necessary if there are obstacles to meet in a class due to situations and conditions that do not allow. This study aims to determine (1) the distance learning system that is applied, (2) the impact of the distance learning system on student achievement, (3) the constraints in implementing the distance learning system. The research method used in this study is a qualitative method with a type of descriptive qualitative research approach. The results of this study indicate that the implementation of distance learning still has many obstacles such as inadequate equipment and poor internet connections, besides that the increase in learning success is still small and ineffective.
Efektivitas Layanan Aplikasi Samsat Mobile Jawa Barat Dalam Upaya Meningkatkan Kepatuhan Wajib Pajak Kendaraan Bermotor Pada Masa Pandemi Covid-19 Di Kota Bekasi Ridwal Ridwal
Jurnal Reformasi Administrasi : Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Vol 9, No 1: Maret 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/reformasi.v9i1.2368

Abstract

Motor vehicle tax is one of the most potential sources of Locally-Generated Revenue (PAD). Therefore, the government innovates motor vehicle tax payment services through, one of them, the SAMBARA (West Java Samsat Mobile), the SAMBARA application is an application that can be used to make tax payments motorized vehicles using a smartphone, with this application taxpayers can still carry out their tax obligations during the Covid-19 pandemic. This study was conducted to analyze the effectiveness of the Sambara application service in an effort to improve taxpayer compliance in paying motor vehicle taxes during the Covid-19 Pandemic in Bekasi City, the obstacles that emerged in the Sambara Application service, and the efforts made by the Samsat and Taxpayersto overcome them. The research method used is a qualitative approach with descriptive research type. This research was conducted at the Bekasi City Samsat Joint Office and the informants in this study were Motor Vehicle Taxpayers who used the Sambara application. The results of this study indicate that the West Java Samsat Mobile Application (Sambara) service is still not effective. In percentage, the number of motor vehicle taxpayers who use the application is still very low, i.e 0.00% in 2018, 0.82% in 2019, and 2.06% in 2020 if the percentage result is less than 75%, then it’s classified as ineffective. Thus, the Sambara application is said to be ineffective in increasing the compliance of motor vehicle taxpayers in Bekasi City.
Partisipasi Masyarakat Dalam Upaya Memaksimalkan Potensi Ekonomi Dan Pariwisata Kawasan Super Prioritas Nasional (KSPN) Labuan Bajo Di Kabupaten Manggarai Barat Mary Ismowati; Dwi Pharadilla Rizon; Ahmad Said Saputra; Azizah Azizah; Halimah Nur Rahmawati; Haniefa Bilqis; Muhamad Suhuf Abie Bakri
Jurnal Reformasi Administrasi : Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Vol 9, No 1: Maret 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/reformasi.v9i1.2369

Abstract

The increase in economic potential in the tourist area of KSPN Labuan Bajo, West Manggarai Regency, in maximizing the potential for economic and tourism wealth, especially related to several SMEs in Labuan Bajo, of course requires community participation. It aims to maximize the potential of economic and tourism wealth, by maximizing various local wisdoms. The research method used is qualitative by conducting interviews with related parties. The results showed that the Central Government, namely the Coordinating Ministry for Creative Economy and Perumda Bidadari, West Manggarai Regency, had provided opportunities for people in the tourist area of KSPN Labuan Bajo to participate. There is a willingness of the community to participate, as well as the ability of the community to participate. There are 3 types of levels of community participation in tourism in the Labuan Bajo area, namely a. implementation level, b. level of utilization of results and c. evaluation level. However, participation at the planning level does not yet exist. This means that the community has not been involved in the tourism planning process in Labuan Bajo.
Analisis Implementasi Kebijakan Pelaporan Pajak Tahunan Wajib Pajak Orang Pribadi Karyawan Dengan Menggunakan E-SPT Dalam Upaya Meningkatkan Kepatuhan Wajib Pajak Di KPP Pratama Cikarang Selatan Achmad Barlian; Nur Haeni
Jurnal Reformasi Administrasi : Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Vol 9, No 1: Maret 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/reformasi.v9i1.2455

Abstract

E-SPT application or referred to as electronic SPT is an application made by the Directorate General of Taxes, Ministry of Finance to be used by taxpayers for convenience in submitting SPT. The purpose of this study was to determine and analyze the implementation of the Annual Tax Reporting Policy for Individual Employee Taxpayers Using E-SPT in an Effort to Improve Taxpayer Compliance at South Cikarang Small Tax Office. This study uses a descriptive qualitative research method. Research data collection is by Observation, Interview and Documentation. The location in this study is the South Cikarang Primary Tax Service Office. The results of this study are the implementation of the Annual Tax Reporting Policy of Individual Employee Taxpayers Using E-SPT in an Effort to Increase Taxpayer Compliance at the South Cikarang Small Tax Office in 2019-2020 has not been going well as evidenced by the low ratio of taxpayer compliance in reporting The SPT is 61% in 2019 and 88% in 2020. In addition, one of the indicators in the implementation dimension is not fulfilled, namely the number of taxpayers who do not understand their tax obligations. In this study, it is known that there are several obstacles that affect the process of implementing the E-SPT, namely the lack of knowledge of taxpayers, lack of socialization of the E-SPT, errors in filling out the form and instability of the E-SPT application server, ignorance of the processes and procedures in the use of this E-SPT
Analisis Efektivitas Hukum Dalam Kebijakan Pengawasan Di Bidang Kepabeanan Dan Cukai Pada Kantor Pengawasan Dan Pelayanan Bea Dan Cukai Tipe Madya Pabean C Jayapura Edy Susanto; Ramlani Lina Sinaulan; Khalimi Khalimi
Jurnal Reformasi Administrasi : Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Vol 9, No 1: Maret 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/reformasi.v9i1.3003

Abstract

Based on the Law Number 17 of 2006 concerning Amendments to the Law Number 10 of 1995 concerning Customs, the implementation of customs and excise taxation activities adheres to a self-assessment system. Thus, there is a need for a balance related to the supervision of the implementation of the law. The supervision referred to is all supervisory activities in the customs and excise sector as regulated in the Regulation of the General Directorate of Customs and Excise Number P-17/BC/2020 concerning Procedures for Supervision in the Customs and Excise Sector. The objective of this study was to find out and analyze the implementation of supervision based on the Regulation of the General Director of Customs and Excise Number P-17/BC/2020 and the effectiveness of the law in implementing this policy at the Customs and Excise Service Office of Customs and Excise of the Middle Type C Customs Jayapura from 2020 to 2022. The method applied in this research was normative-empirical law with a statute approach and a case approach. The techniques used for collecting legal materials were a bibliography study, a document study, and a file or record study. Then, the technique of analyzing legal materials utilizing the interpretation of legal materials that had been processed. The results of the study showed that the implementation of customs and excise supervision has been following with the Regulation of the General Director of Customs and Excise Number P-17/BC/2020 with KPI achievement results ranging from 75% to 100% of the targets set from 2020 to 2022. Then, the legal effectiveness in supervision in the sector of customs and excise at the Customs and Excise Service Office of Customs and Excise of the Middle Type C Customs Jayapura from 2020 to 2022, being reviewed from the five indicators, was still not optimal, because there were still several obstacles in each of these indicators..
Analisis Efektivitas Edukasi Perpajakan bagi Generasi Milenial melalui Media Sosial Instagram dalam Rangka Meningkatkan Kesadaran Wajib Pajak (Studi Kasus di Kantor Wilayah Direktorat Jenderal Pajak Jawa Barat II) Fahrul Anwar Syadat; Raden Kusyeni; Erfa Fauziah
Jurnal Reformasi Administrasi : Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Vol 9, No 1: Maret 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/reformasi.v9i1.2998

Abstract

The Directorate General of taxes conducts various efforts to increase tax revenue by increasing taxpayer awareness through tax education activities to encourage taxpayers to carry out their obligations in accordance with applicable laws. The purpose of this study was to analyze the effectiveness of tax education. This study uses descriptive research with qualitative approach. Data collection from this study is by interview, observation and documentation. Instagram social media in order to increase taxpayer awareness is considered not effective, because there are still many people, especially millennials who do not know about the existence of tax education through Instagram Social Media Directorate General of taxes. From the study I got there are obstacles in the Regional Office of the Directorate General of taxation of West Java II is the lack of interest of the millennial generation related to taxation so indifferent to the information provided through social media instagram and the distribution of information that is less interesting. Efforts that can be made are active and thorough socialization to the entire community, especially the millennial generation, and making instagram content more interesting and easier to understand. 

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