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Societas : Jurnal Ilmu Administrasi dan Sosial
Published by Universitas Musamus
ISSN : 2252603X     EISSN : 23547693     DOI : -
Core Subject : Humanities, Social,
SOCIETAS:Jurnal Ilmu Administrasi Dan Sosial, menerima artikel hasil penelitian baik dari hasil penelitian lapangan dan hasil penelitian pustaka. Atikel diteriam dalam bahasa indonesia dan bahasa inggris dengan fokus kajian manajemen pelayanan publik dan manajemen kebijakan publik.
Arjuna Subject : -
Articles 318 Documents
Kualitas Pelayanan Akademik Terhadap Kepuasan Mahasiswa Program Studi Ilmu Administrasi Negara Umiyati Haris; Syahruddin Syahruddin; Nurkholis Syukron
SOCIETAS Vol 12 No 2 (2023): Societas: Jurnal Ilmu Administrasi dan Sosial
Publisher : Universitas Musamus, Merauke, Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/sjias.v12i2.5121

Abstract

This study aims to find out about the influence of academic service quality on student satisfaction in the State Administration Study Program, Faculty of Social and Political Sciences, Musamus University. This study uses a quantitative approach with a causal associative method. The results of this study indicate that quality service from educational staff is able to have a significant influence on student satisfaction in the State Administration Study Program, Faculty of Social and Political Sciences, Musamus University. The results of this research prove that quality service will have a positive impact on student satisfaction. This, if a tertiary institution wishes to provide satisfaction to the recipients of its academic services, the services provided must be of good quality. Keywords : Service Quality; Satisfaction
Good Environmental Governance Dalam Tata Kelola Ruang Terbuka Hijau Anisa Nur Hayati; Arimurti Kriswibowo
SOCIETAS Vol 12 No 2 (2023): Societas: Jurnal Ilmu Administrasi dan Sosial
Publisher : Universitas Musamus, Merauke, Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/sjias.v12i2.5130

Abstract

Gresik district's green open spaces are still far from the proportionate value established in the local laws and regulations. There are many causes, but local governments have not been quiet about it, of course many strategies that have been designed to meet the green open spaces proportion in Gresik district. The goal of this study is to identify the principles of good environmental governance in Gresik district. The study used descriptive qualitative research methods. Research shows that: 1) participation in green open space management in Gresik district consists of 3 (three) synergizing parties (1) government, (2) private sector (3) and civil society. 2) rule of law, there are many rules that act as a references of green open spaces management in Gresik district that are derivative in nature, for specific regulations in Gresik district is PERDA 10 of 2010 which is about the setting of green open spaces. But that ordinance still has not been adequate to implement an entire green open spaces system.. 3) transparency, the are transparency of public information and transparency in policy-making policies about green open spaces management in Gresik district, but indeed the availability of information about green open spaces in Gresik district is still lacking in completeness and clarity.
Strategi Pemberdayaan Kegiatan Pariwisata Berbasis Komunitas Mila Martulisa; Ananta Prathama
SOCIETAS Vol 12 No 2 (2023): Societas: Jurnal Ilmu Administrasi dan Sosial
Publisher : Universitas Musamus, Merauke, Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/sjias.v12i2.5131

Abstract

The existence of sea turtles is increasingly worrying because they are threatened with extinction. The occurrence of extinction was caused by various natural factors and the high exploitation of turtles. Therefore, a conservation policy is needed to ensure environmental preservation. The research objective was to determine the effectiveness of turtle conservation policies at Taman Kili-Kili Beach, Wonocoyo Village, Trenggalek Regency. This research method is a desctriptive qualitative approach method. Data obtained through observation, interviews, and documentation. The results showed that the turtle conservation policy at Taman Kili-Kili Beach in Wonocoyo Village had been regulated in Wonocoyo Village Regulation No. 3 of 2014 concerning Turtle Conservation Areas and was carried out effectively through the involvement of various actors ranging from government, private, community, academic and community elements. which has the unity and integration of the goals of sustainable management of conservation areas through the development of eco-tourism. Interestingly, the people who previously exploited turtles and traded turtles also participated in protecting turtles. The establishment of the Kili-Kili Coastal Essential Economic Zone (KEE) emphasizes that turtle conservation emphasizes the educational function, the tourism function, and the function of conservation intervention. However, there are critical improvements from the community in terms of environmental aspects, namely the community considers that policies need to be developed in terms of facilities and infrastructure as well as turtle conservation tourism branding.
Efektivitas Pelayanan Program Keluarga Berencana Melalui Mobil Pelayanan Keliling Desa Bersama Bidan Desa Deddy Febryan; Tukiman Tukiman
SOCIETAS Vol 12 No 2 (2023): Societas: Jurnal Ilmu Administrasi dan Sosial
Publisher : Universitas Musamus, Merauke, Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/sjias.v12i2.5137

Abstract

Access to family planning services is limited, which cannot reach the entire community due to the remote areas and the lack of socialization facilities to reach people in remote villages. Also, there are still sub-districts where health facilities have not been reached. The purpose of this study was to determine the effectiveness of family planning program services through a car service around the village with the village midwife. The research method used is descriptive qualitative. The results showed that the service of the family planning program through the car around the village service with the village midwife was effective in terms of: 1) Achievement of goals, the goal of the mobile service was achieved by observing the addition of KB MKJP acceptors and there was already a schedule for implementing and program objectives that were clear but still constrained by a lack of funding. 2) Adaptation, in this mobile service the infrastructure uses existing facilities, filling in the workforce comes from official employees and CTU training has been given to village midwives. 3) Integration, the PPKB Office has provided socialization through extension workers in each sub-district. Service procedures already exist and are clear but can be conditional depending on conditions in the field and coordination has been carried out with the Health Office, IBI and IDI regarding the assignment of medical personnel
The Implementasi Kebijakan Perlindungan dan Pengelolaan Lingkungan Hidup di Industru Tahu Nur Isfatayati; Tukiman Tukiman
SOCIETAS Vol 12 No 2 (2023): Societas: Jurnal Ilmu Administrasi dan Sosial
Publisher : Universitas Musamus, Merauke, Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/sjias.v12i2.5149

Abstract

The tofu industry in Jogoroto District is one of the industries that produces liquid waste in Jombang Regency. The liquid waste generated from tofu production is directly disposed of into the river without any management, causing water pollution which can damage the biota in the river and can disturb the surrounding community due to its pungent smell. The purpose of this study was to determine the implementation of Environmental Protection and Management Policy in the tofu industry in Jogoroto District. The research method used is a qualitative method with data collection techniques in the form of observation, interviews, and documentation. Data analysis techniques are carried out through data collection, data condensation, data presentation, and drawing conclusions. The results showed that the implementation of the Environmental Protection and Management Policy in the tofu industry in Jogoroto District had been implemented but was not optimal due to a lack of understanding from the community, ignorance of the community, lack of supporting resources, and lack of firm law enforcement. It needs to be emphasized in law enforcement and long-term planning related to tofu waste management.
Efektivitas Strategi Mengatasi Pencemaran Sungai Dimas Alif Rachmatulloh; Kalvin Edo Wahyudi
SOCIETAS Vol 12 No 2 (2023): Societas: Jurnal Ilmu Administrasi dan Sosial
Publisher : Universitas Musamus, Merauke, Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/sjias.v12i2.5150

Abstract

The existence of foam waste pollution in the Kalidami River caused unrest in the surrounding community. So, the Environmental Service of Surabaya city seeks to reduce the pollution by creating a communal Wastewater Treatment Plant (WWTP) channel. This research aims to know and analyze the dominant factors that affect the effectiveness of the strategy for using a Wastewater Treatment Plant (WWTP) in overcoming pollution in the Kalidami River by the Environmental Service of Surabaya city. This research used qualitative descriptive research methods, with data obtained through observations, interviews, and documentation. The result of this research will be explained based on 4 aspects, namely Organizational Characteristics, Environmental Characteristics, Employee Characteristics, Policy Characteristics and Management Practices. The results of this research shows that the strategy carried out by the Environmental Service of Surabaya city has been implemented effectively. Evidenced by the existence of innovations and programs that are running to reduce the pollution load on the Kalidami River. The obstacles that occurred in the field were due to community rejection regarding the installation of a larger Wastewater Treatment Plant (IPAL) channel. However, this can be overcome by always providing direction and socialization related to the importance of protecting the environment to the people who live around the Kalidami river.
Collaborative Governance Dalam Program Corporate Social Responsibility Eliminasi Tuberkulosis Raka Distia Rizqi; Ananta Prathama
SOCIETAS Vol 13 No 1 (2024): Societas: Jurnal Ilmu Administrasi dan Sosial
Publisher : Universitas Musamus, Merauke, Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/sjias.v13i1.5155

Abstract

This research aims to explain how Collaborative Governance serve as a solution to the complex problems being addressed the government by involving stakeholders from various sectors and prioritizing consensus and consultation in the decision-making process in order to execute public policies and programs such as the Corporate Social Responsibility Elimination of Tuberculosis program in Gresik Regency. The research methodology used in this study is a descriptive qualitative approach. The research location is in Gresik Regency and the research targets include government officials, private sector representatives, NGOs, and members of the community. The informants were selected using purposive and snowball sampling techniques and the data analysis method used was interactive analysis. According to the research findings, the collaboration process involves the distribution of resources, expertise, and knowledge among stakeholders, leading to a more comprehensive and effective program. This study emphasizes that effective collaboration among stakeholders is critical to the success of CSR programs, especially in addressing public health issues such as TB. After analyzing the data collected, it was discovered that the collaboration process was based on participation, fundamental rules, transparency, limited forums, FGD, and facilitative leadership, and these factors contributed to the successful implementation of the TB Elimination CSR program.
Implementasi Penyaluran Hibah Air Minum Perkotaan PDAM Tirta Dharma Delvira Permata Sari; Ananta Ananta Prathama
SOCIETAS Vol 13 No 1 (2024): Societas: Jurnal Ilmu Administrasi dan Sosial
Publisher : Universitas Musamus, Merauke, Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/sjias.v13i1.5157

Abstract

Low-income communities (MBR) in Kedunggalar District face difficulty accessing clean water during the dry season. To address this, PDAM Tirta Dharma has provided grants for urban drinking water distribution in the area. This study aims to examine and describe the implementation of these grants for MBR in Kedunggalar District, Ngawi Regency. The study used a qualitative method with data collection techniques including observation, interviews, and documentation. The findings indicate that the distribution of urban drinking water grants by PDAM Tirta Dharma in Kedunggalar District has been successful and aligned with existing theories. However, it is recommended that socialization activities related to the distribution of these grants should be improved between PDAM Tirta Dharma officers and village officials, so that MBR can have a better understanding of how the grants are being implemented.
Inovasi Program Roti 7 Lapis Dalam Meningkatkan Pelayanan Kegawatdaruratan Muhammad Faisol Haq; Kalvin Edo Wahyudi
SOCIETAS Vol 13 No 1 (2024): Societas: Jurnal Ilmu Administrasi dan Sosial
Publisher : Universitas Musamus, Merauke, Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/sjias.v13i1.5175

Abstract

In improving the quality of services in the emergency sector, the Surabaya City Government launched the Roti 7 Lapis innovation program. This innovation was selected as the Top 45 Commendable Innovations in the General category at the 2022 Public Service Innovation competition. The purpose of this research is to describe and analyze the 7 Layer Bread innovation program in improving emergency services in the City of Surabaya. The method in this study uses a qualitative descriptive approach. The results of this study indicate that: 1) the leadership of the institution has a collaborative and consultative mindset that leads to service efficiency to run the Roti 7 Lapis program well; 2) transparency, accountability and participatory aspects are well realized through the issuance of an efficient regulatory framework; 3) the data analysis mechanism for Rot 7 Lapis is still in semi-manual status but this does not reduce the effectiveness and efficiency of service time; and 4) the communication and coordination carried out refers to SOPs and Assignment Orders which provide great flexibility in dealing with emergency problems related to the provision of public services. This innovation can be used as a best practice for other local government areas, provided that these areas have demographic and geographic characteristics similar to the City of Surabaya..
Strategi Komunikasi Public Relations Dalam Mengatasi Isu Negatif Pada Penerimaan KIP-K Sari Marta; Elva Ronaning Roem; Sarmiati Sarmiati
SOCIETAS Vol 12 No 2 (2023): Societas: Jurnal Ilmu Administrasi dan Sosial
Publisher : Universitas Musamus, Merauke, Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/sjias.v12i2.5214

Abstract

Andalas University is one of the best public universities in West Sumatra, which facilitates awarding the Indonesia Smart College Card (KIP-K) scholarship to its students. In 2022, issues or allegations of procedural irregularities emerged during the KIP-K acceptance selection at Andalas University. This study aimed to analyze the communication strategy through issue management carried out by public relations at Andalas University in overcoming the issue of alleged irregularities in the 2022 KIP-K admission procedure at Andalas University. This study used a qualitative descriptive method, and data collection techniques were carried out through observation and in-depth interviews. The data analysis technique used in this study used the Miles and Huberman interactive data analysis model, divided into three activities: data reduction, data modeling, and conclusion drawing. The study results show that the communication strategy implemented by Andalas University's public relations in addressing issues is by implementing five stages of issue management: problem identification, probelem analysis, issue change strategy planning, issue action program implementation, and outcome evaluation. With the implementation of all stages in issue management as a form of communication strategy by Andalas University, the negative issues that developed at Andalas University could be controlled until, finally, these issues diminished and almost disappeared, which can be proven by not finding any media that informs about the subject.

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