Articles
224 Documents
<![CDATA[Pengaruh Kualitas Pelayanan Pramuwisata Terhadap Kepuasan Wisatawan di Keraton Kasepuhan Cirebon ]]>
<![CDATA[Hadi Mulyana]]>;
<![CDATA[Andhika Chandra Lesmana]]>
<![CDATA[ Tourism Scientific Journal Vol. 6 No. 2 (2021): Vol 6 No 2 Juni 2021 ]]>
Publisher : <![CDATA[STIEPAR YAPARI Bandung ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.32659/tsj.v6i2.138
<![CDATA[This research is intended to know the influence of service quality (Reliability, Responsiveness, Assurance, Empathy and Tangibles) either partially or simultaneously to the satisfaction of customers and to know the more dominant influence from quality service. This research used quantitative method. There were 100 samples collected using accidental sampling. Collected using questioner and documentation. Instrument test is done by validity and reliability test. Multiple linear regression and classical assumption test used as analysis test. Hypothesis test is done by F test and t test. The results of the analysis show that there is an influence between service quality variables on tourist attraction of 10.30% (89.70% is influenced by other variables). What is obtained from the significance value: from the coefficients table, it is obtained a significance value of 0.001 <0.05 and t-count of 3.355> t table 1.988, so it can be concluded that the service quality variable (X) has a positive and significant effect on the tourist satisfaction variable (Y).]]>
<![CDATA[Pengelolaan Linen Kamar di Internal Hotel Amaris Setiabudhi Bandung ]]>
<![CDATA[Erie Hidayat Sukriadi]]>;
<![CDATA[Rachmat Astiana]]>;
<![CDATA[Nur Ahmad]]>
<![CDATA[ Tourism Scientific Journal Vol. 6 No. 2 (2021): Vol 6 No 2 Juni 2021 ]]>
Publisher : <![CDATA[STIEPAR YAPARI Bandung ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.32659/tsj.v6i2.139
<![CDATA[Bandung city is a tourist destination that is still in great demand by tourists, both domestic and foreign tourists. One of the supporting tourism activities is the existence of a hotel for their temporary residence while traveling. Hotel Amaris Setiabudhi Bandung is a hotel located in the city of Bandung which provides accommodation for tourists. So the existence of the hotel must be managed properly. Many departments that regulate the running of the hotel include the housekeeping department which is responsible for all the beauty, cleanliness, tidiness, comfort of the entire hotel area including guest rooms. To support the comfort of the guest rooms, one of them is good linen management. This research is related to the management of hotel linens with qualitative methods with data collection techniques, observations and interviews with related staff, including Operational Supervisors and housekeeping staff. The results showed that the management of room linen in the internal Amaris Setiabudhi hotel from the availability of room linen was quite good, meaning that the availability of linen was in accordance with the specified par, the process of grouping and separating dirty linen was not good, also the condition of the linen storage room at Amaris Setiabudhi Hotel Bandung was said to be lacking. Whether or not they have an appropriate linen storage area]]>
<![CDATA[Peran Pemangku Kepentingan Rantai Pasokan Pariwisata dalam Pengembangan Kepariwisataan Desa Sedari ]]>
<![CDATA[Kevin Rais Rachman]]>;
<![CDATA[Owen Edwardlis]]>;
<![CDATA[Myrza Rahmanita]]>;
<![CDATA[Heny Ratnaningtyas Heny]]>
<![CDATA[ Tourism Scientific Journal Vol. 7 No. 1 (2021): Vol 7 No 1 Desember 2021 ]]>
Publisher : <![CDATA[STIEPAR YAPARI Bandung ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.32659/tsj.v7i1.140
<![CDATA[Sedari Village is a tourism village in Karawang Regency which has developed quite significantly yet has not been optimalize the roles of its stakeholders The success of a tourism destination is typically determined by the role and collaboration amongst stakeholders. Using qualitative method, this study is conducted to explore the role of stakeholders in developing tourism potential in Sedari village. The findings of this study show that a number of obstacles and problems exist related to public awareness, accessibility, local conflicts, components of tourist destinations. Secondly, this research demonstrates that each stakeholder carry out their roles, initiatives and interests separately. It is recommended that stakeholders synergize in producing outputs with a shared focus in accordance with the Sedari village strategic tourism development path. Another recommendation is for the Local and Regional Government to take the initiative to collaborate with other stakeholders while accepting the presence of stakeholders in their respective initiatives.]]>
<![CDATA[Strategi Pengembangan Pariwisata Halal di Kuta Mandalika Kabupaten Lombok Tengah ]]>
<![CDATA[Abdul Basit]]>
<![CDATA[ Tourism Scientific Journal Vol. 7 No. 1 (2021): Vol 7 No 1 Desember 2021 ]]>
Publisher : <![CDATA[STIEPAR YAPARI Bandung ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.32659/tsj.v7i1.143
<![CDATA[This research seeks to find out how the policy direction of halal tourism development strategy in Kuta Mandalika Central Lombok Regency. The method used in this study is qualitative using a descriptive approach with swot strengthening in strategy determination. The results of the study showed the right strategies used are: developing halal tourism destination programs, floating halal tourism marketing programs to develop institutional or halal tourism governance and float halal tourism industry programs. Implementation of halal tourism development strategy policy direction in Kuta Mandalika based on SWOT such as: Explore the potential of natural and artificial tourism in the Kuta Mandalika Lombok area by structuring tourist attractions and empowering the community to develop artificial tourism in the Kuta Mandalika Lombok area such as developing business activities, culinary, crafts, and arts. Cooperate with halal certificate agency MUI and the Food and Drug Supervisory Agency (BPOM) to certify halal products to provide guarantees for Muslim tourists in enjoying tourism in the Kuta Mandalika lombok area. Promoting halal tourism through various social media and exhibitions both at the National and International levels continuously, by doing strong promotions to introduce tourist attractions in the Kuta Mandalika Lombok area, with a strong promotion carried out by the Tourism Office can increase the interest of tourists visiting the Kuta Mandalika Lombok area.]]>
<![CDATA[Penggunaan Electronic Word of Mouth (eWOM) untuk Berbagi Pengalaman Kuliner oleh Wisatawan ]]>
<![CDATA[Agusta Ika Prihanti Nugraheni]]>;
<![CDATA[Lana Prihanti Putri]]>;
<![CDATA[Neni Pancawati]]>
<![CDATA[ Tourism Scientific Journal Vol. 7 No. 1 (2021): Vol 7 No 1 Desember 2021 ]]>
Publisher : <![CDATA[STIEPAR YAPARI Bandung ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.32659/tsj.v7i1.144
<![CDATA[Tourist behavior has developed not only in the planning, decision-making and purchasing phases, but also in sharing their experiences after the trip. Social media platforms allow tourists to digitize and share knowledge, experiences, emotions and precious moments and suggestions, even criticism. The impact of eWOM on the hospitality industry is very strong. The culinary industry, such as restaurant services, cannot be evaluated before the experience is consumed, so intangible purchases of products and services carry a higher risk, consequently customers are more dependent on the interpersonal influence of eWOM in making decisions. This study aims to identify the characteristics of tourists who often do posttrip sharing experiences and the types of messages used with culinary tourism purposes and their role in eWOM by using explorative descriptive quantitative research. The data gathered using questionnaire which is given to 100 respondents, but only 93 survey results were considered valid. The results showed that the millennial generation and generation Z, and those originally from big cities posted their experiences most after the trip and 80% of respondents used both visual and narrative content in sharing their experiences. There is a considerable increase in the use of the tiktok social media platform for sharing tourist experiences, particularly among generation Z and there has been no significant change in the sharing of culinary experiences on social media as a result of the covid 19 pandemic. It is even possible to see an increase in online sharing as a result of the increased use of technology.]]>
<![CDATA[Intensitas Komunikasi dan Keberhasilan Pemberdayaan Masarakat Berbasis Pendampingan di Desa Wisata Selasari-Kabupaten Pangandaran ]]>
<![CDATA[Diana Simanjuntak]]>
<![CDATA[ Tourism Scientific Journal Vol. 7 No. 1 (2021): Vol 7 No 1 Desember 2021 ]]>
Publisher : <![CDATA[STIEPAR YAPARI Bandung ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.32659/tsj.v7i1.150
<![CDATA[This study aims to explore the intensity of communication and the success of mentoring-based community empowerment in the Selasari Tourist Village - Pangandaran Regency. This research was a qualitative descriptive with a case study approach. The research data collection techniques was through in-depth interviews, participatory observation, document studies and literature studies. The research informants were 20 people of the community of Selasari Tourism Village, Pangandaran Regency who had participated in a community empowerment program based on assistance. However, there were only 5 key informants selected consisted of tourist village managers, UMKM managers, homestay managers and tour guides as well as the Head of Selasari Village. The results showed that the four months intensity of communication between companions and participants greatly supported the success of community empowerment. It was evident from their ability to take part in the Indonesian Tourism Village Appreciation (ADWI) and Sustainable Tourism Village Certification competitions in 2021. Informants also explained that compared to community empowerment by various parties prior which did not bring much change for them, the assistance approach was very useful for their ability in developing their village. The intensity of communication carried out by the facilitators in the empowerment process consists of: the frequency of repeated communication, the duration of communication that describes the length of the meeting, the familial attention of the facilitators toward the community, regularity in communication in the form of a clear and definite schedule, the message breadth level and the limited number of participants in communication, and the message depth level. All the mentioned can encourage the community empowerment participants to achieve optimal mentoring results.]]>
<![CDATA[Analisis Revisit Intention Pendakian di Masa Pandemi Covid-19 ]]>
<![CDATA[Oce Ridwanudin]]>;
<![CDATA[Fahry Ahmad]]>
<![CDATA[ Tourism Scientific Journal Vol. 7 No. 1 (2021): Vol 7 No 1 Desember 2021 ]]>
Publisher : <![CDATA[STIEPAR YAPARI Bandung ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.32659/tsj.v7i1.151
<![CDATA[The development of the tourism industry in Indonesia until early 2020 has contributed quite a lot to the country's foreign exchange, but since the Covid 19 pandemic this has had a negative impact on the tourism industry so that it has experienced a significant decline. With the Covid-19 pandemic, it has resulted in a decrease in the number of tourists in various tourist destinations, one of which is a special interest tourist destination, namely the mountains. Among the many mountains that exist, one of the mountains affected by the Covid-19 pandemic is Mount Gede Pangrango and Mount Semeru. The Covid-19 pandemic caused the closure of the climbing routes of Mount Gede Pangrango and Mount Semeru. The purpose of this study is to obtain findings regarding the motivation and experience of climbing in creating tourists who have a revisit intention to increase visits to Mount Gede Pangrango and Mount Semeru. The research method used is a qualitative method. The sample used by tourists who had climbed Mount Gede Pangrango and Mount Semeru during the Covid-19 pandemic.]]>
<![CDATA[Pola Komunikasi Interpersonal Pramuwisata di Keraton Kasepuhan Cirebon Jawa Barat ]]>
<![CDATA[Hadi Mulyana]]>;
<![CDATA[Zia Kemala]]>
<![CDATA[ Tourism Scientific Journal Vol. 7 No. 1 (2021): Vol 7 No 1 Desember 2021 ]]>
Publisher : <![CDATA[STIEPAR YAPARI Bandung ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.32659/tsj.v7i1.152
<![CDATA[This study aims to determine the effective interpersonal communication by Tour Guides at the Keraton Kasepuhan Cirebon as an educational process in conveying the historical value of the Keraton Kasepuhan Cirebon. In an effort to answer these problems, using the constructivist paradigm and qualitative descriptive methods, the researchers collected data from in-depth interviews, observations and literature studies. The analysis was carried out using an analytical model by Miles & Hubberman, namely through the process of data reduction, data presentation and conclusion drawing/verification. Effective interpersonal communication namely openness, empathy, supportive attitude, positive attitude, and equality. it well. all qualities have been executed optimally.]]>
<![CDATA[Pengaruh Kualitas Pelayanan, Fasilitas dan Lokasi Terhadap Keputusan Menginap di Travelodge Hotel Batam ]]>
<![CDATA[Rimayang Anggun Laras Prastianty Ramli]]>;
<![CDATA[Indah Nur Agustiani]]>;
<![CDATA[Rudi Yanto Batara Silalahi]]>
<![CDATA[ Tourism Scientific Journal Vol. 7 No. 1 (2021): Vol 7 No 1 Desember 2021 ]]>
Publisher : <![CDATA[STIEPAR YAPARI Bandung ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.32659/tsj.v7i1.153
<![CDATA[This study aims to determine the effect of service quality, facilities and location on the decision to stay at Travelodge Hotel Batam. This research was conducted with a survey approach consisting of variables of service quality (X1), facilities (X2), location (X3) and decision to stay (Y). The sample used in this study amounted to 97 respondents. Statements were given using a questionnaire distributed through Random Sampling technique and the data analysis methods used were validity test, reliability test, classical assumption test,. The data collected through the questionnaire was processed using the application of the Statistical Product and Service Solution (SPSS) version 20 program. The test results are (1). The service quality variable has a positive and significant effect on the stay decision variable where the significance level is 0.000 < 0.05, (2). Facilities have no positive and significant effect on the decision to stay where the significance level is 0.822 > 0.05, (3). Location has a positive and significant effect on the decision to stay where the significance level is 0.000 < 0.05, (4). Quality of service, facilities, simultaneously have a positive and significant effect on the decision to stay where the significance level is 0.000 <0.05.]]>
<![CDATA[Pengaruh Kepuasan Kerja Terhadap Kinerja Dosen Program Studi Perhotelan Pendidikan Tinggi Swasta Kota Bandung ]]>
<![CDATA[Erie Hidayat Sukriadi]]>
<![CDATA[ Tourism Scientific Journal Vol. 7 No. 1 (2021): Vol 7 No 1 Desember 2021 ]]>
Publisher : <![CDATA[STIEPAR YAPARI Bandung ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.32659/tsj.v7i1.154
<![CDATA[This research’s title is "The Influence of Work Satisfaction on the Lecturer Performance Full Time Lecturer Hospitality Study Program in Private Universities in Bandung", The purpose of this research are to know the condition of job satisfaction and full time lecturer performance Hospitality Study Program in Private Universities in Bandung, and also to analyze the influence of lecturer job satisfaction on the lecturer performance in the Private Universities Hospitality Study Program In Bandung. The method used in this research is survey method with the level of explanation is associative. The Respondents in this research is using census with total of respondents are 57 respondents. The Data collection techniques are using literature study and questionnaires. The results of this research (1). job satisfaction and lecturer performance in high category. (2). The influence of the lecturer job satisfaction on the lecturer performance is at 63,50%, so it can be concluded that the job satisfaction variable has a positive and significant effect on the lecturer performance variable.]]>
