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JURNAL LENTERA BISNIS
Published by Politeknik LP3I Jakarta
ISSN : 22529993     EISSN : 2598618X     DOI : -
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Jurnal Lentera Bisnis (ISSN 2252-9993, e-ISSN 2598-618X) ini merupakan jurnal ilmiah berkala yang terbit berdasarkan kaidah jurnal ilmiah ditujukan untuk mempublikasikan karya ilmiah hasil penelitian, pengembangan dan studi pustaka di bidang ilmu administrasi bisnis meliputi peminatan ilmu bisnis.
Arjuna Subject : -
Articles 633 Documents
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PENGARUH KEPEMIMPINAN DAN KECERDASAN SPIRITUAL TERHADAP KINERJA KARYAWAN Nurdin Nurdin
JURNAL LENTERA BISNIS Vol 1, No 1 (2012): JURNAL LENTERA BISNIS
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v1i1.143

Abstract

The objective of this research is to find out the influence of leadership   and spiritual quotient to the employee performance. Data was collected by sending about 34 questionnaires data to all of employees in Politeknik LP3I Jakarta, Gedung Sentra Kramat Jl. Kramat Raya No.7-9 Jakarta Pusat 10450 Indonesia. This research used survey, sampling method and questionnaires as tools in collecting the main data with a quantitative method. This research used simple random and sampling technique. Data were analyzed by Software SPSS verse 17 for Windows.The results of this research show that: 1) The leadership   influences the employee performance significantly; 2) The spiritual Quotient influences the employee performance significantly; and 3) The leadership   and spiritual quotient simultaneously have a significant influence to employee performance. It is important for any one whose job is as a decision maker in management structure to understand the leadership   as one of variables influences the employee performance; and also, the spiritual quotient.Key words: Leadership, Spiritual Quotient, and Employee’s, Performance
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI PROFITABILITAS PERBANKAN (STUDI PADA PT. BANK NEGARA INDONESIA (PERSERO), TBK, PERIODE 2010-2015) Raditya Zulmahdi Hamong Putra; Dadan Rahadian; Andrieta Shintia Dewi
JURNAL LENTERA BISNIS Vol 5, No 1 (2016): JURNAL LENTERA BISNIS
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v5i1.94

Abstract

The financial condition of PT Bank Negara Indonesia (BNI) in each quarter of each year, the 2010-2015 period can be quite good. It can be seen from the growth in net profit generated by the BNI in each quarter of each year is always increasing. However, in the second quarter 2015 net income generated BNI only Rp. 2.46 Trillion. The net profit decreased compared to the net profit generated in the second quarter of 2014 amounted to Rp. 4.95 Trillion. In addition, ROA of BNI in the second quarter 2015 amounted to 1.14%. BNI ROA The ROA decreased compared with the second quarter of 2014 amounted to 2.43%. In this regard, it is necessary to do research on the factors that affect the profitability of BNI.The variables of this study is the Capital Adequacy Ratio (CAR), Non Performing Loan (NPL), Loan to Deposit Ratio (LDR), Operating Expenses Operating Income (ROA), and Net Interest Margin (NIM). As for profitability measurement tools using the Return On Asset (ROA). Source data extracted from BNI Quarterly Financial Statements First Quarter period 2010 to the third quarter of 2015. The data used is secondary data, which is a time series data. The analysis technique used is multiple linear regression.The results showed thatCAR, NPL, LDR, ROA and NIM simultaneously have significant effect on ROA. Partially, CAR, NPL, and LDR have not significant effect on ROA. BOPO have significant negative effect on ROA and NIM have significant positive effect on ROA. The magnitude of the influence  CAR, NPL, LDR, ROA and NIM to ROA amounted to 94.3%, while the rest 5.7% is explained by other variables outside the model.Keywords : Capital Adequacy Ratio, Non Performing Loan, Loan to Deposit Ratio, Biaya Operasional Pendapatan Operasional, Net Interest Margin, Return On Asset
PROSES SELEKSI KARYAWAN DI PT. HERO SUPERMARKET TBK JAKARTA Badriyah Badriyah; Husnul Asriah
JURNAL LENTERA BISNIS Vol 2, No 1 (2013): JURNAL LENTERA BISNIS
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v2i1.117

Abstract

PT Hero Supermarker Tbk merupakan pasar swalayan (supermarket) terbesar di Indonesia, melihat kondisi tersebut keberhasilan perusahaan untuk dapat mendapatkan sumber daya manusia yang berkualitas tidak lepas dari upaya pihak perusahaan untuk mengadakan proses seleksi yang baik.Dimana dengan adanya ketentuan-ketentuan yang berlaku dalam merekrut seseorang agar dapat menghasilkan satu kelompok pelamar yang memenuhi syarat untuk bekerja di perusahaan tersebut.Maka dari itu peneliti ingin mengetahui proses seleksi seorang karyawan di  PT Hero Supermarket Tbk sehingga memilki karyawan yang berkualitas dan professional sesuai dengan bidangnya agar dapat terus meningkatkan mutu dan kualitas perusahaan.Keyword :Seleksi, Karyawan, Kualitas dan Kemampuan
ANTARA KUALITAS PELAYANAN JASA EKSPEDISI DENGAN LOYALITAS KONSUMEN Euis Winarti; Tiffany Primadiana
JURNAL LENTERA BISNIS Vol 5, No 2 (2016): JURNAL LENTERA BISNIS
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v5i2.36

Abstract

Tujuan penelitian ini adalah untuk mengetahui pengaruh kualitas pelayanan jasa ekspedisi terhadap loyalitas konsumen PT. NCS Jakarta Barat. Penelitian ini menggunakan metode survei dengan pendekatan kuantitatif yang bersikap deskriptif yaitu menggambarkan dan menjelaskan variabel independen yaitu kualitas pelayanan jasa ekspedisi sejauh mana pengaruh terhadap variabel dependen yaitu loyalitas konsumen, dengan populasi selama satu hari sebanyak 60 orang, maka teknik sampling yang diambil menggunakan teknik sampel jenuh. Hasil penelitian menemukan bahwa hasil yang diperoleh Ho = diterima dan H1 = ditolak atau bisa diartikan tidak terdapat pengaruh antara variabel X yaitu kualitas pelayanan jasa ekspedisi terhadap variabel Y loyalitas konsumen. Hal ini menunjukan bahwa kualitas pelayanan jasa ekspedisi tidak berpengaruh terhadap kepuasan konsumen PT. NCS Jakarta Barat.Kata kunci : Kualitas Pelayanan, Loyalitas, Kepuasan Konsumen
PENGARUH QUALITY OF WORK LIFE (QWL) DAN ORGANIZATIONAL CLIMATE TERHADAP KEPUASAN KERJA YANG BERIMPLIKASI PADA ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB) KARYAWAN DI POLITEKNIK LP3I JAKARTA Ardila, Wahyu; Hulmansyah, Hulmansyah; Huda, Nurul
JURNAL LENTERA BISNIS Vol 7, No 1 (2018): JURNAL LENTERA BISNIS
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v7i1.221

Abstract

ABSTRACTThis research has a purpose to find out: the effect of Quality of Work Life (QWL) on Job Satisfaction in LP3I Polytechnic Jakarta; the effect of Organizational Climate on Job Satisfaction in LP3I Polytechnic Jakarta; the effect of Quality of Work Life (QWL) on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; the effect of Organizational Climate on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; the effect Job Satisfaction on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta. Data analysis method used is Structural Equation Model (SEM) by using Amos software. Respondents in this study were employees of the Polytechnic LP3I Jakarta totaling 201 samples using the technique of making samplel Probability sampling.The results of this study indicate that there is a positive and significant effect of Quality of Work Life (QWL) on Job Satisfaction in LP3I Polytechnic Jakarta; there is a positive and significant effect Organizational Climate on Job Satisfaction in LP3I Polytechnic Jakarta; there is a positive and significant effect of Quality of Work Life (QWL) on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; there is a positive and significant effect Organizational Climate on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; there is a positive and significant effect Job Satisfaction on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta.Keywords: Quality Of Work Life, Organizational Climate, Job Satisfaction and OCB
ANALISIS KULTUR ORGANISASI DALAM MENENTUKAN GAYA KEPEMIMPINAN EFEKTIF Darmawan Darmawan
JURNAL LENTERA BISNIS Vol 1, No 1 (2012): JURNAL LENTERA BISNIS
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v1i1.138

Abstract

The contemporary definition of organizational culture (OC) includes what is valued, the dominant leadership style, the language and symbols, the procedures and routines, and the definitions of success that characterizes an organization. OC represents the values, underlying assumptions, expectations, collective memories, and definitions present in an organizationCameron and Quinn (2002) have developed an organizational culture framework built upon a theoretical model called the "Competing Values Framework." This framework refers to whether an organization has a predominant internal or external focus and whether it strives for flexibility and individuality or stability and control. The framework is also based on six organizational culture dimensions and four dominant culture types (i.e., clan, adhocracy, market, and hierarchy) and generated an "Organizational Culture Assessment Instrument (OCAI)" which is used to identify the organizational culture profile based on the core values, assumptions, interpretations, and approaches that characterize organizations (Cameron & Quinn, 2002).The competing values framework can be used in constructing an organizational culture profile. Through the use of the OCAI, an organizational culture profile can be drawn by establishing the organization's dominant culture type characteristics.
PENGARUH PRODUK, LAYANAN DAN KEPUASAN TERHDAP PERILAKU WORD OF MOUTH (Studi Kasus Pada PT Bank Windu Kentjana International, Tbk cabang Pesanggrahan, Jakarta) Mariah Mariah
JURNAL LENTERA BISNIS Vol 4, No 2 (2015): JURNAL LENTERA BISNIS
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v4i2.99

Abstract

Banks are financial intermediaries (financial intermediaries) which is vital to support  the smooth running of the economy. Bank is simply interpreted as a financial institution whose business activities are saving funds from the community and distribute the funds back to the community as well as provide other banking services. The development and improvement of service quality from this company are important to get public attention. It can be seen from the stiff competition in terms of service quality and their promotional that the company do. Under this of intense competition, the main thing that is prioritized by companies which engaged in the field of “service” is customer satisfaction, confidence and excellent service quality in order to increased customer loyalty and believes of Word of mouth. This study conducted to determine the effect of product  (X1) srvice (X2) and Customer Satisfaction (X3) to the conduct word of mouth at the PT Bank Windu Kentjana International Tbk, Pesanggrahan Branch Jakarta. The model used in this research is descriptive and associative models, by using SPSS 19. This study uses sampling techniques such as random sampling technique, with a total sample of 80 people. The research instrument used as a measuring tool in this study is a questionnaire consisting of 40 statements. Research conducted Variable Product (X1), Services (X2) and Customer Satisfaction (X3) simultaneously affect the Behavior of Word of Mouth (Y). From the results of this study concluded, should PT Bank Windu Kentjana International Tbk Jakarta improve products and excellent service to its customers as well as a good prospective customers so that customers become loyal to the company and the Behavior Word of Mouth increasing Keywords: Product, Service ,  Customer Satisfaction and Behavior Word of Mouth 
PENGARUH KEPRIBADIAN WIRAUSAHA, PENGETAHUAN KEWIRAUSAHAAN, DAN LINGKUNGAN KELUARGA TERHADAP MINAT BERWIRAUSAHA PADA MAHASISWA POLITEKNIK LP3I JAKARTA Supriaman, Saun
JURNAL LENTERA BISNIS Vol 8, No 1 (2019): JURNAL LENTERA BISNIS
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v8i1.266

Abstract

Pengangguran dan kemiskinan masih menjadi permasalahan di Indonesia. Pengangguran dan kemiskinan terjadi karena perbandingan antara jumlah penawaran kesempatan kerja tidak sebanding dengan jumlah lulusan atau penawaran tenaga kerja baru di segala level pendidikan. Namun, jumlah pengangguran dan kemiskinan sebenarnya dapat diperkecil dengan keberanian membuka usaha-usaha baru atau berwirausaha, tetapi hal tersebut tidaklah mudah begitu saja, untuk menjadi wirausaha yang handal dan sukses dibutuhkan kepribadian, pengetahuan dan lingkungan keluarga yang mendukung hal tersebut. Dalam penelitian ini akan menganalisa kepribadian, pengetahuan, dan lingkungan keluarga berpengaruh terhadap minat berwirausaha pada mahasiswa LP3I Jakarta,melalui beberapa langkah. Langkah pertama peneliti mengumpulkan data untuk menggalih informasi tentang kepribadian, pengetahuan dan lingkungan keluarga pada mahasiswa LP3I Jakarta. Langkah kedua, disusun model bentuk pengaruh kepribadian, pengetahuan dan lingkungan keluarga terhadap minat berwirausaha dan dikembangkan menjadi “model potensi” hubungan antar variabel yang menjelaskan pengaruh variabel terikat (independent variabel) dengan variabel bebas (dependent variabel). Langkah ketiga, dari model potensi yang telah dibentuk kemudian dilakukan analisis secara sistematis dan terperinci. Tujuan dari penelitian ini adalah, yaitu: pertama untuk mengetahui dan menganalisis pengaruh kepribadian, pengetahuan, dan lingkungan keluarga bersama-sama terhadap minat berwirausaha pada mahasiswa LP3I Jakarta. Tujuan kedua, untuk mengetahui dan menganalisis besarnya hubungan kepribadian, pengetahuan, dan lingkungan kerja dengan minat berwirausaha pada mahasiswa LP3I Jakarta.Kata Kunci: Kepribadian, Pengetahuan, Lingkungan, Minat
KESESUAIAN DOKUMENTASI DI LP3I COLLEGE JAKARTA DENGAN STANDARD SISTEM MANAJEMEN MUTU ISO 9001:2008 Nurdin Nurdin; Wiwiet Prihatmadji
JURNAL LENTERA BISNIS Vol 6, No 1 (2017): JURNAL LENTERA BISNIS
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v6i1.172

Abstract

The main steps in order to obtain international certification of ISO 9001 Quality Management System is to prepare the mentality and habits of employees, that is to prepare quality culture as a culture of employees. The next step is the technical preparation, preparing of documents and records, preparations for work process control systems, preparing the performance monitoring and evaluation system, which is summarized in the documentation system of LP3I College. Challenges to the process of implementation of ISO 9001 is overcome by socialization the culture of quality as a work culture in every meeting of the BOD till to the technical meeting daily in the employees or  operators, using the authority of the President Director for any activity in the socialization, training, and implementation of the Quality Management System, making each Head of Department in charge of ISO 9001, arrange the efffectiveness of  internal audit process and making corrective action of any findings of non-conformance and prepared oppotunity for improvement for any observasion findings. The entire process of implementation of ISO 9001 in LP3I College was documented, and controlled accordance to ISO 9001 requirements. Keyword : Quality Management System, ISO 9001:2008
ANTARA KUALITAS LAYANAN, KEPUASAN DAN MINAT MAHASISWA Rahmi Rosita
JURNAL LENTERA BISNIS Vol 3, No 1 (2014): JURNAL LENTERA BISNIS
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v3i1.112

Abstract

Dalam penelitaian ini penulis meneliti pengaruh kualitas layanan dan kepausan Mahasiswa terhadap minat merefernsikan Kampus Politeknik LP3i Jakarta Kampus Bekasi. Dalam penelitan ini penulis menggunakan metode regresi lin ier bargana dengan skala likert dengan menyebarkan kuesioner sebanyak 120 responden/Mahasiswa.Dengan uji ANOVA mengahsilkan F hitung sebesar 55,277 dengan signifikasi 0,000< 0,5, maka disimpulkan kedua variable secara bersama-sama mempunyai pengaruh yang signifikan terhadap Y (minat merefernsikan).Dengan Uji Parsial diperoleh T table 5,579 dengan signifikasi 0,000 dan t table 2,000 disimpulkan bahwa kualitas layanan secara parsial (individu) mempunyai pengaruh yang signifikan terhadap Y (minat mereferensikan)Semoga hasil penelitian ini bermanfaat bagi pengelola perguruan tinggi dan teman-teman lain yang ingin melakukan penelitian yang sama.

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