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INDONESIA
JURNAL LENTERA BISNIS
Published by Politeknik LP3I Jakarta
ISSN : 22529993     EISSN : 2598618X     DOI : -
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Jurnal Lentera Bisnis (ISSN 2252-9993, e-ISSN 2598-618X) ini merupakan jurnal ilmiah berkala yang terbit berdasarkan kaidah jurnal ilmiah ditujukan untuk mempublikasikan karya ilmiah hasil penelitian, pengembangan dan studi pustaka di bidang ilmu administrasi bisnis meliputi peminatan ilmu bisnis.
Arjuna Subject : -
Articles 917 Documents
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PENGARUH EMPLOYEE VOICE DAN PSYCHOLOGICAL SAFETY TERHADAP INNOVATIVE WORK BEHAVIOR MELALUI ANALYSIS PARALYSIS SEBAGAI VARIABEL MEDIASI PADA PEGAWAI KANTOR WILAYAH DJBC JAWA TIMUR I Prasetyo, Dheni; Rahayu, Sri; Fitrianty, Rifda
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i2.2427

Abstract

This study aims to analyze the effects of employee voice and psychological safety on innovative work behavior through analysis paralysis as a mediating variable among employees of customs and excise regional office I of east java. This study employed a quantitative approach using a survey method. The population and sample consisted of 194 employees selected through saturated sampling. Data were collected using a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS. Hypothesis testing was conducted through bootstrapping with 500 subsamples. The results show that employee voice and psychological safety have negative and significant effects on analysis paralysis. Analysis paralysis has a negative and significant effect on innovative work behavior. Employee voice and psychological safety have positive and significant effects on innovative work behavior. Analysis paralysis partially mediates the effects of employee voice and psychological safety on innovative work behavior. These findings indicate that employees’ innovative behavior can be strengthened by providing greater opportunities to express ideas, fostering psychological safety, and reducing excessive analysis in decision-making.
PENGARUH TRANSFORMASI DIGITAL DAN KOMPETENSI TEKNOLOGI TERHADAP INNOVATIVE BEHAVIOUR DENGAN LEARNING AGILITY SEBAGAI VARIABEL MEDIASI PADA PEGAWAI KANTOR WILAYAH DJBC JAWA TIMUR I Syafitra, Deri; Rahayu, Sri; Fitrianty, Rifda
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i2.2428

Abstract

This study aims to analyze the effects of digital transformation and technological competence on innovative behaviour, with learning agility as a mediating variable among employees of customs and excise regional office I of east java. This study employed a quantitative approach using a survey method. The population and sample consisted of 194 employees selected through saturated sampling. Data were collected using a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS. The results show that digital transformation and technological competence have positive and significant effects on learning agility. Learning agility has a positive and significant effect on innovative behaviour. Digital transformation and technological competence also have positive and significant direct effects on innovative behaviour. Furthermore, learning agility provides complementary partial mediation in the effects of digital transformation and technological competence on innovative behaviour. Digital transformation has the strongest direct effect on innovative behaviour. These findings indicate that improving employees’ innovative behaviour requires strengthening digital work systems, technological competence, and employees’ ability to learn and adapt to change.
PENGARUH PENEGAKAN DISIPLIN DAN SISTEM REWARD AND PUNISHMENT TERHADAP KEPATUHAN PEGAWAI DENGAN INTEGRITAS PEGAWAI SEBAGAI VARIABEL MEDIASI PADA PEGAWAI PANGKALAN SARANA OPERASI BEA CUKAI TIPE B KUPANG Sudarsono, Aditya Budi; Rahayu, Sri; Fitrianty, Rifda
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i2.2429

Abstract

This study aims to analyze the effects of discipline enforcement and the reward and punishment system on employee compliance, with employee integrity as a mediating variable among employees of Customs and Excise Forward Operating Base Type B Kupang. This study employed a quantitative approach using an explanatory research design. The population and sample consisted of 50 employees selected through saturated sampling. Data were collected using a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS. The results show that discipline enforcement and the reward and punishment system have positive and significant effects on employee integrity. Employee integrity and discipline enforcement also have positive and significant effects on employee compliance. However, the reward and punishment system does not have a significant direct effect on employee compliance. Employee integrity provides complementary partial mediation in the relationship between discipline enforcement and employee compliance and fully mediates the relationship between the reward and punishment system and employee compliance. The model explains 55.4% of the variance in employee compliance. These findings confirm that sustainable employee compliance is more effectively developed through stronger integrity, consistent discipline enforcement, and a fair and proportional reward and punishment system.
PENGARUH KUALITAS SISTEM DAN KEAMANAN INFORMASI TERHADAP KEPUASAN PENGGUNA INTERNAL DENGAN KEMUDAHAN AKSES SEBAGAI VARIABEL MEDIASI PADA SISTEM DIGITAL PEGAWAI KANTOR WILAYAH DJBC JAWA TIMUR I Sholichin, Abdul Majid Riyadu; Rahayu, Sri; Fitrianty, Rifda
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i2.2430

Abstract

This study aims to analyze the effects of system quality and information security on internal user satisfaction, with ease of access as a mediating variable in the employee digital system of customs and excise regional office I of east java. This study employed a quantitative approach using a survey method. The population and sample consisted of 194 employees selected through saturated sampling. Data were collected using a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS. The results show that system quality and information security have positive and significant effects on ease of access. Ease of access, system quality, and information security also have positive and significant effects on internal user satisfaction. Furthermore, ease of access partially and complementarily mediates the effects of system quality and information security on internal user satisfaction. The R-Square value of 0.661 indicates that system quality, information security, and ease of access explain 66.1% of the variance in internal user satisfaction. These findings confirm that improving user satisfaction requires a digital system that is reliable, secure, and easily accessible.
PENGARUH PELATIHAN, PENGEMBANGAN PROFESI, DAN KOMPETENSI TERHADAP KINERJA PEGAWAI PADA PERWAKILAN BPKP PROVINSI JAWA TIMUR Dwiantoro, Anton; Purwanto, Purwanto; Sari, Anita Kartika
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i2.2431

Abstract

This study aims to analyze the effects of training, professional development, and competence on employee performance at the East Java Representative Office of BPKP. A quantitative approach with a causal associative design was employed. The population and sample consisted of 208 employees selected through saturated sampling. Data were collected using a Likert-scale questionnaire and analyzed through multiple linear regression using SPSS. The results show that training has a positive and significant effect on employee performance (B = 0.574; t = 11.265; p < 0.001), professional development has a positive and significant effect on employee performance (B = 0.298; t = 7.885; p < 0.001), and competence has a positive and significant effect on employee performance (B = 0.648; t = 10.561; p < 0.001). Simultaneously, the three variables significantly affect employee performance (F = 188.812; p < 0.001). The adjusted R-squared value of 0.731 indicates that the research model explains 73.1% of the variation in employee performance. Training is the most dominant variable, with a standardized beta value of 0.444. These findings emphasize the importance of managing training, professional development, and competence in an integrated manner to improve employee performance
PENGARUH BELANJA DAERAH, PENDAPATAN ASLI DAERAH (PAD), DAN INVESTASI TERHADAP PERTUMBUHAN EKONOMI PROVINSI JAWA TIMUR TAHUN 2018–2023 Putra, Muhammad Yusuf Sunaryo; Sukartini, Ni Made
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i2.2432

Abstract

This study aims to analyze the effect of Regional Expenditure, Local Own-Source Revenue, and Investment on Economic Growth in East Java Province during 2018–2023. This research used a quantitative approach with annual time series secondary data. The data were obtained from official publications of Statistics Indonesia, the Directorate General of Fiscal Balance, and the Investment Coordinating Board. The data analysis technique used multiple linear regression with SPSS, including descriptive statistics, classical assumption tests, t-test, F-test, and coefficient of determination. The results show that Regional Expenditure, Local Own-Source Revenue, and Investment partially have no significant effect on Economic Growth in East Java Province. Simultaneously, the three variables also have no significant effect on Economic Growth. However, the R-Square value of 0.550 indicates that Regional Expenditure, Local Own-Source Revenue, and Investment explain 55% of the variation in Economic Growth, while the remaining 45% is influenced by other factors outside the research model.
PENGARUH PEMANFAATAN ARTIFICIAL INTELLIGENCE (AI) TERHADAP MUTU LAYANAN PENDIDIKAN PADA SEKOLAH MENENGAH KEJURUAN (SMK) DI JAKARTA UTARA Sopiah, Sopiah; Nugraha, Ary Bayu; Sutriyadi, Riko; Nasution, Nova Nilakrisna; Hendrawan, Aris
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i2.2434

Abstract

The development of Artificial Intelligence (AI) has accelerated digital transformation across various aspects of educational management, including efforts to improve the quality of educational services in Vocational High Schools (SMKs). This study aims to analyze the effect of Artificial Intelligence utilization on the quality of educational services in Vocational High Schools. A quantitative approach with a survey method was employed involving 100 respondents consisting of teachers, educational staff, and students selected through purposive sampling. The research instrument was a Likert-scale questionnaire (1–5) comprising 15 items for the Artificial Intelligence variable and 15 items for the educational service quality variable. Data were analyzed using simple linear regression. The results indicate that the research instruments met the validity and reliability requirements, with Cronbach’s Alpha values of 0.911 for the Artificial Intelligence variable and 0.897 for the educational service quality variable. The regression analysis produced the equation Ŷ = 31.536 + 0.473X, indicating that Artificial Intelligence utilization has a positive effect on educational service quality. The correlation coefficient (r = 0.462) demonstrates a moderate positive relationship, while the coefficient of determination (R² = 0.214) indicates that Artificial Intelligence utilization contributes 21.4% to the improvement of educational service quality. Hypothesis testing revealed that the calculated t-value (5.161) exceeded the critical t-value (1.984), and the calculated F-value (26.635) exceeded the critical F-value (3.94) at a significance level of 0.05. These findings confirm that the utilization of Artificial Intelligence has a positive and statistically significant effect on the quality of educational services in Vocational High Schools.

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