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INDONESIA
Journal of Tourism Destination and Attraction
Published by Universitas Pancasila
ISSN : 23391987     EISSN : 26856026     DOI : -
Core Subject : Education,
Other
Journal of Tourism Destination and Attraction atau JTDA adalah jurnal akses terbuka (open access) yang berfokus pada studi pariwisata baik dalam bidang perencanaan, pemasaran, maupun pengelolaan destinasi dan aktraksi pariwisata. Artikel–artikel Jurnal JTDA berupa pembahasan teori, konseptual, maupun empiris penelitian, yang berkomitmen untuk menjadi forum multidisiplin yang integratif dengan semua perspektif disiplin ilmu yang mencakup topik-topik yang berkaitan dengan ilmu pariwisata (khususnya destinasi dan atraksi), maupun ilmu terapan pada pengembangan ilmu-ilmu yang searah.
Arjuna Subject : Umum - Umum
Articles 122 Documents
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PENYAMPAIAN KELUHAN KONSUMEN SURABAYA DI HOTEL BINTANG LIMA Yansi Dwi Anggriana; Nicolas Krisianto A.P; Adriana Aprilia
Journal of Tourism Destination and Attraction Vol 7 No 2 (2019): Journal of Tourism Destination and Attraction
Publisher : Fakultas Pariwisata Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35814/tourism.v7i2.1141

Abstract

Abstract: Tourism is one of many business that developed as time goes by. Many hotels have been built not only in a big city but also in a small city. Hotel which have many kind of variation and stars can influence consumer’s expectation. Higher expectation tend to be more difficult to fulfilled. When a hotel failed to meet up to that expectation, then it can cause consumer to make a complaint. This study intended to knowing the segmentation of Surabaya’s consumer who made a complaint in a five stars hotel in terms of demographic, culture, and character. Method of data processing is done by using validity and reliability tests. Meanwhile data analysis method that used in this research is the analysis factor and cluster analysis, which were derived from data collected from the questionnaire that has been filled out and processed. Through these datas, turn out 12 factors and 3 cluster with the majority cluster from Surabaya’s consumer is inertia. Keyword : Complaint, consumer, cluster
ANALISIS PERSEPSI HAK INDIKASI GEOGRAFIS SALAK PONDOH PADA KOMUNITAS AGROWISATA DI KABUPATEN SLEMAN susilo budi winarno; Tuti Panghastuti
Journal of Tourism Destination and Attraction Vol 8 No 1 (2020): Journal of Tourism Destination and Attraction
Publisher : Fakultas Pariwisata Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35814/tourism.v8i1.1047

Abstract

Geographical Indication of Agro-tourism is a unique tourism activity to areas or rural locations whose products are already known to have superior quality and characteristics. "Salak Pondoh Sleman Jogja" fruit is a product of natural resources that has the rights of Geographical Indication Rights exclusively. This research aims to know the perception and understanding of Geographical Indication Rights for future planning of the development of Sleman Salak Pondoh agro-tourism based on Geographical Indication Rights. The population in this study were communities related to geographical indications on the Salak Pondoh Sleman. The sample in this study is a non-random sampling method with sample subjects are: Komunitas Perlindungan Indikasi Geografis Salak Pondoh Sleman (KPIG-SPS) community. Primary data used in this research were collected directly in the field through field research, and secondary data collected from the literature study.
EKSPLORASI POTENSI SITUS-SITUS PARIWISATA DI GUNUNGSARI: SEBUAH KAJIAN AWAL RISET AKSI PARTISIPATIF TENTANG PARIWISATA BERBASIS MASYARAKAT Hipolitus K. Kewuel; Irsyad Martias; Aji Prasetya W.U; Manggala Ismanto; Siti Zurinani; Ari Budiyanto; Edlin Dahniar; Dyah Rahayuningtyas
Journal of Tourism Destination and Attraction Vol 8 No 1 (2020): Journal of Tourism Destination and Attraction
Publisher : Fakultas Pariwisata Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35814/tourism.v8i1.1317

Abstract

The aim of this preliminary participatory action research (PAR) is to explore potential tourism sites in Gunungsari Village, Batu City, East Java. As a PAR, it implements the ecotourism concept, which is called community-based tourism (CBT) by projecting the participatory mapping (PM). As a result, this PM activity reveals the diversification of potential tourism sites which can be classified into five categories: (1) religious and cultural tourism (RCT), (2) special interest tourism (SIT), (3) agro-tourism (AT), (4) home industry tourism (HIT), and (5) educational tourism (ET). Moreover, this diversification can give significant contributions in developing tourism planning programs based on the CBT perspective aiming to empower local communities.
KEPUASAN WISATAWAN DALAM PENGGUNAAN E-COMMERCE AGODA DALAM PEMESANAN HOTEL Suci Sandi Wachyuni; Kadek Wiweka
Journal of Tourism Destination and Attraction Vol 8 No 1 (2020): Journal of Tourism Destination and Attraction
Publisher : Fakultas Pariwisata Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35814/tourism.v8i1.1366

Abstract

The industrial revolution that entered the 4.0 phase encouraged the industry to innovate, where one of the developing industries was e-commerce. As part of the OTA (tourism industry), e-commerce, or especially Agoda offers not only products but also services. However, at the moment, Agoda can be said to be left behind if we look at the ranking of the top brand awards, 2019. Therefore this research intends to examine the satisfaction of tourists (consumers) in using Agoda for booking a hotel. The approach used in this research is descriptive quantitative, where primary data is collected through a questionnaire with indicators of customer satisfaction (Repurchase, Word of Mouth, Brand Image, Product Quality, Price, Service Quality, and Emotional Factor). The scale used is Likert (1-5), and the sampling technique used is probability sampling, which is simple random sampling with a total of 100 respondents. The secondary data is taken from Agoda's website, books, literature, and previous research. The study was conducted during June-July 2019. This study found that the average tourist was quite satisfied - satisfied with Agoda's services in booking hotels. However, to maintain its existence, Agoda needs to make efforts to attract tourists, especially in improving the Agoda brand image. Also, the cooperation partners, which are hotels, will have high confidence in marketing their hotels through Agoda. Furthermore, in terms of the marketing segment, Agoda is very firmly attached to the millennial generation in meeting accommodation needs. However, it is interesting to investigate further the purpose of booking this accommodation, whether for travel needs or other vacation concepts, like one of the popular concepts nowadays, "staycation". This research is expected to provide information about service conditions and customer satisfaction using Agoda. So the results of this study can be useful not only for Agoda companies but also for other OTAs who offer similar products or services. Keywords: kepuasan wisatawan, e-commerce, pemesanan hotel, online travel agent (OTA)
COMMUNITY PARTICIPATION IN THE CREATIVITY OF THEMATIC VILLAGE TOURISM DEVELOPMENT Desnamita Desnamita; Sarojini Imran; Yustisia P. Mbulu
Journal of Tourism Destination and Attraction Vol 8 No 1 (2020): Journal of Tourism Destination and Attraction
Publisher : Fakultas Pariwisata Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35814/tourism.v8i1.1407

Abstract

Community creativity and community participation are essential to maintain sustainable village tourism destinations by creating thematic attractions. For example, Pulo Geulis Village, in the city of Bogor, is in the process of developing a thematic village. The uniqueness of this village, the community, has created a joint artistic mural. This study aims to analyse the stages of community creativity and types of community participation in Kampung Pulo Geulis. The research method used in this study is qualitative by utilising primary and secondary data. Data collection methods used in this study were structured interviews and observation documentation. This study uses the interactive analysis model of Miles and Huberman, which collects data, reduces data, displays data, and draws or verifies conclusions by triangulating data. Results study indicate the stage of community creativity, passed formation creative ideas and the availability of space artistic activities. Kampung Pulo Geulis Community has involved in participating and implementing the benefits. Keywords: Urban Creativity, Community Participation, Thematic Villages
IDENTIFIKASI WISATA KULINER DI PULAU BANGKA Levyda Levyda; Giyatmi Giyatmi; Kania Ratnasari
Journal of Tourism Destination and Attraction Vol 8 No 1 (2020): Journal of Tourism Destination and Attraction
Publisher : Fakultas Pariwisata Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35814/tourism.v8i1.1408

Abstract

This study aims to identify culinary tourism on Bangka Island. The method used is content analysis the Bangka Island tour packages available on the travel agency website. Furthermore, the field was confirmed by participatory observation and interviews of restaurant owners, gift shops, and agro-tourism in Pangkal Pinang, Sungai Liat, and Belinyu. Culinary tours offered by travel agents are to enjoy local food at local restaurants, enjoy the agro-tourism experience in the Bangka Botanical Garden,learn about making crackers, and shopping in Kampung Gedong, and shopping for souvenirs. The tourist attraction in the restaurant is local food and atmosphere. In the Bangka Botanical Garden agrotourism area, it offers a learning experience of various organic fruits and vegetables, farms, and sales of cow's milk and dairy products. Gedong Village offers cultural and culinary tourism, in the form of making crackers that are mostly done by residents. Although it has not been explicitly stated, as a culinary tourism activity, many travel agents offer culinary tourism experiences on Bangka Island.
ASSESSMENT OF CULTURAL HERITAGE ASSETS USING MARKET APPEAL-ROBUSTICITY MATRIX Titis Wiji Ahyati; Riza Firmansyah; Devi Roza K. Kausar
Journal of Tourism Destination and Attraction Vol 8 No 1 (2020): Journal of Tourism Destination and Attraction
Publisher : Fakultas Pariwisata Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35814/tourism.v8i1.1411

Abstract

Market Appeal Robusticity Matrix is ​​an effective assessment of cultural heritage assets to evaluate the potential market appeal and management of cultural heritage tourism (robusticity). It is important to determine appropriate policies and frameworks for better planning decisions in the future. This study aims to describe the preservation of cultural heritage at the Puppet Museum and analyze the valuation of cultural heritage assets at the Puppet Museum, Jakarta Old Town using Market Appeal-Robusticity Matrix. The research design used is qualitative analysis of Market Appeal-Robusticity Matrix. The results of this study have described the preservation of cultural heritage in the Museum, protection is done through maintenance and restoration, development is done by adding value to cultural heritage buildings by making it a Puppet Museum and the use of cultural heritage buildings is done by considering the interests of religion, social, culture and society . Preservation has been well implemented and adapted to the regulations of Law number 11 of 2010 concerning Cultural Heritage. Whereas the valuation of cultural heritage assets yields the value of the market attractiveness of the High Puppet Museum with a score of 51 and the resilience value of the building of the Medium Puppet Museum with a score of 40. In this assessment the Puppet Museum is in the "A1" category which means high market attractiveness and moderate resilience.
STUDY ON THE DEVELOPMENT POTENTIAL OF SHARIA HOTELS IN THE CITY OF JEMBER Hadi Jatmiko; Syah Riza Octavy Sandy
Journal of Tourism Destination and Attraction Vol 8 No 1 (2020): Journal of Tourism Destination and Attraction
Publisher : Fakultas Pariwisata Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35814/tourism.v8i1.1416

Abstract

The growth of the Islamic economic sector, including sharia tourism has spurred the management of sharia-based businesses becoming increasingly. Specifically in the tourism sector, it certainly cannot be separated from the accommodation business or in this study the focus is on the hotel business. This study aims to determine the potential and urgency of developing sharia-based hospitality in the city of Jember, knowing the perception of the public and tourists of the potential for the development of sharia-based hospitality. Analysis of the data used is descriptive and SWOT with a sample of 110 community respondents, and 150 tourist respondents. The results showed (1) tourists have a good perception of the development of sharia-based hotels, (2) people have a pretty good perception of the value of sharia-based hotel development, (3) the potential of the City of Jember so that it can be used as reference material for the development of sharia-based hotels including the majority of the Muslim population, community awareness and lifestyle that supports the development of sharia- hotels.
THE IMPACT OF AGROTOURISM DEVELOPMENT ON THE SOCIAL ECONOMIC LIFE OF LOCAL COMMUNITY KAMPUNG FLORY SLEMAN, YOGYAKARTA Ni Made Sri Puspa Dewi Roels
Journal of Tourism Destination and Attraction Vol 8 No 1 (2020): Journal of Tourism Destination and Attraction
Publisher : Fakultas Pariwisata Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35814/tourism.v8i1.1488

Abstract

This research was conducted in Flory Village, Tridadi Village, Sleman, Yogyakarta. Flory Village has three main destinations which are divided into three zones, namely Taruna Tani Zone, Bali Ndeso and Flory Tourism Village. Flory Village has been developed in the last six years and continues to experience rapid development. The focus of this research is about the impact of developing agrotourism on the economy of local communities. Agrotourism is the Taruna Tani Zone which is managed by the local community. The study used a descriptive qualitative research approach with data collection using in-depth interviews, observation and documentation. Data analysis methods used are interactive models, such as: data collection, data reduction, data presentation and drawing conclusions. The results of this study are that local communities have a positive impact on the development of agrotourism. Kampung Flory is managed by young people who have skills in farming. The young people who initially did not know where to market their farm products, became have a place to share knowledge and also get income. The plants then distributed to consumer sand also get income from tourists who visit. The community not only got benefits from being professional farmer in Kampung Flory, but also as many who can open a food stall business around the agrotourism area. Agrotourism development also provides the benefits of knowledge in the form of skills for farming so that it can increase the community's economy. Agrotourism exists as a place for the community to channel farming hobbies and can also provide education to tourists.
KUNCI SUKSES PENGEMBANGAN PARIWISATA BERBASIS MASYARAKAT DI JAWA BARAT Anisatul Auliya
Journal of Tourism Destination and Attraction Vol 8 No 2 (2020): Journal of Tourism Destination and Attraction
Publisher : Fakultas Pariwisata Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35814/tourism.v8i2.1327

Abstract

The purpose of this research is to find out the keys to success that have been carried out by the community and stakeholders around the Cibuntu Village in West Java during the implementation of community develoments strategy. This research activity was done in the Cibuntu Village Area of ​​Pasawahan Subdistrict - Kuningan District, West Java in October 2019 - January 2020. The method used in this study was a Qualitative Descriptive Method with Accidental Sampling technique process. After doing this research activities it was found that the community development in the village was successful and could be felt by the community all the positive impact of the activity directly. Based on the results from direct surveys in the Cibuntu Village, interviews with indigenous people and stakeholders around Cibuntu Village, the impact of community development activities in Cibuntu Village that can be felt by the community such as : increased economic activity in Cibuntu Village, increased cultural activities, improved facilities and public services, improving the physical condition of the environment the most important is all activities do by involving community participation. Key Worlds : Community Based Tourism, Tourism Village.

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