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Dewi Muliasari
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INDONESIA
International Journal of Economics, Business and Accounting Research (IJEBAR)
Published by STIE AAS Surakarta
ISSN : 26224771     EISSN : 26141280     DOI : 10.29040/ijebar.v3i03
Core Subject : Economy,
International Journal of Economics, Business, and Accounting Research (IJEBAR) is a peer-reviewed, open access international scientific journal dedicated for rapid publication of high-quality original research articles as well as review articles in all areas of Economics, Business and Accounting.
Articles 3,210 Documents
Influence of Service Quality and Price on Customer Satisfaction Buchori Buchori; Andi Kurniawan; Hikmatul Aliyah
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 7 No 3 (2023): IJEBAR, VOL. 07 ISSUE 03, SEPTEMBER 2023
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v7i3.11231

Abstract

This study aims to determine the effect of service quality and price on customer satisfaction in Dalupa Trans travel services. In this study the population is consumers. Not all users of travel services are also passengers of Travel Dalupa Trans. The number of population in this study is not limited. The sample taken is 100 respondents by giving questionnaires to respondents to obtain data. The data analysis technique used in this study is multiple linear regression analysis. The results showed that the variables of service quality and price simultaneously had a positive and significant impact on customer satisfaction at Dalupa Trans. Service quality partially has a positive and significant influence on customer satisfaction. Price partially does not have a positive and significant impact on customer satisfaction at Dalupa Trans. The limitations of this study are that researchers only examine the variables that affect customer satisfaction, namely service quality and price. Suggestions For future researchers, they can re-examine the variables of this study with other types of transportation service businesses. In addition, further research can add other variables which are factors that influence customer satisfaction. Keywords: Customer satisfaction, Service Quality, Price
THE INFLUENCE OF LEADERSHIP STYLE, WORK DISCIPLINE, ORGANIZATIONAL CULTURE, AND PERFORMANCE BENEFITS ON THE PERFORMANCE OF POLICE AND ASN POLRI THE BIDDOKKES SOUTH KALIMANTAN POLICE Diyewaleku Lelono; Titien Agustina; Nurhikmah Nurhikmah
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 7 No 3 (2023): IJEBAR, VOL. 07 ISSUE 03, SEPTEMBER 2023
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v7i3.11248

Abstract

This study aims to examine and analyze the influence of leadership style, work discipline, organizational culture and performance benefits on the performance of the police and the State Civil apparatus of the National Police in South Kalimantan. Data collection was carried out through the dissemination of questionnaires and carried out on 79 police officers and State Civil apparatus at the South Kalimantan Police Health Office. Data analysis in this study using the help of SPSS version 21. Sampling techniques used are census methods and data testing techniques used in this study include validity test with Factor Analysis, reliability test with Alpha Cronbach. Classical assumption test and multiple liner regression analysis, to test and prove the research hypothesis. The results of the analysis show that leadership style, work discipline, organizational culture and performance benefits have a significant effect on the performance of the police and the Civil apparatus of the Polri State in the South Kalimantan Police Health Biddokkes both partially and simultaneously. Keywords: leadership style, work discipline, organizationalculture, performance benefits, police performance and ASN Polri.
THE EFFECT OF MANAGERIAL OWNERSHIP, BONUS COMPENSATION, FIRM SIZE, AND PROFITABILITY ON EARNING MANAGEMENT Mohamad Waliyya Amananto; Titiek Suwarti
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 7 No 3 (2023): IJEBAR, VOL. 07 ISSUE 03, SEPTEMBER 2023
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v7i3.11265

Abstract

This study intends to determine the effect of Managerial Ownership, Bonus Compensation, Firm Size, and Profitability on Earning Management for manufacturing sector companies that are listed on the Indonesia Stock Exchange in 2020-2022. The population in this study is manufacturing sector companies listed on Indonesia Stock Exchange in 2020-2022. The technique of sampling in this study is purposive sampling. The total number of companies as samples is 45 and the total number of data samples for 3-year observation is 135. The analysis technique used in this study is multiple linear analysis with an SPSS application. The result of this study is Managerial Ownership, Bonus Compensation, Firm Size, and Profitability simultaneously affect Earning Management. Partially, Managerial Ownership affects Earning Management in the negative direction, Bonus Compensation affects Earning Management in the negative direction, Firm Size does not affect Earning Management, and Profitability does not affect Earning Management. Keywords: Managerial Ownership, Bonus Compensation, Firm Size, Profitability, and Earning Management
INFLUENCE STYLE LEADERSHIP AND MOTIVATION WORK TO PERFORMANCE EMPLOYEE Jimmy Carter; Lita Norfiana
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 7 No 3 (2023): IJEBAR, VOL. 07 ISSUE 03, SEPTEMBER 2023
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v7i3.11417

Abstract

Goal study This For now influence style leadership and motivation Work in a way partial and simultaneous to performance employee Central Kalimantan provincial DPRD secretariat office . Population in study This is employee office Central Kalimantan Province DPRD Secretariat . Sample in study This employee office Central Kalimantan DPRD secretariat , totaling 61 employees Based on the results of the tests carried out, the leadership style variable partially shows that there is a significant influence on employee performance variables. The work motivation variable partially shows that there is a significant influence on the employee performance variable, and the two independent variables, namely leadership style and work motivation together (simultaneously) have an effect on the employee performance variable. Keywords : _ Leadership Style , Motivation and Performance Employee
JOB SECURITY ANALYSIS OF EMPLOYE INTENTION TO LEAVE THROUGH EMPLOYE ENGAGEMENT Firdaus Firdaus
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 7 No 3 (2023): IJEBAR, VOL. 07 ISSUE 03, SEPTEMBER 2023
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v7i3.11418

Abstract

Objective research This is For know influence direct or not direct job security towards employee intention to leave and influence employee engagement towards employee intention to leave as well the influence of job security on employee intention to leave via employee engagement. Method study use method descriptive quantitative population target study all over working employees special do production at 42 MSMEs in Sasirangan, South Kalimantan with number of 796 employees. Based on calculation obtained amount minimum sample of 266. Collection sample done with proportional cluster random sampling technique . Research results show that Job security has an influence significant on Employee Engagement of Sasirangan MSME employees in South Kalimantan. Job security matters significant on Employee Intention to Leave employees of UMKM Sasirangan in South Kalimantan. Employee Engagement has an influence significant on Employee Intention to Leave employees of UMKM Sasirangan in South Kalimantan. Employee Engagement is capable mediating Job security for Employee Intention to Leave employees of Sasirangan MSMEs in South Kalimantan. Keywords: job security, employee intention, employee engagement
KAI Access Ticket Purchasing Decisions are Reviewed Based on Trust, Ease of Use, Security, and Information Quality Khofifah Agustin; Herni Justiana Astuti; Erna Handayani; Meydy Fauziridwan
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 10 No 3 (2026): IJEBAR: Vol. 10, Issue 3, September 2026
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v10i3.20294

Abstract

The decision to purchase tickets on the KAI Access application is motivated by the increasing use of digital transportation services, with the aim of analyzing the influence of trust, convenience, security, and quality of information on purchasing decisions using quantitative methods through the PLS-SEM approach, which shows that convenience and quality of information have a significant effect on user purchasing decisions. This study was conducted on KAI Access users in Purwokerto with a purposive sampling technique of 150 respondents. Data were collected through an online questionnaire and analyzed using SmartPLS 3. The results showed that ease of use had a positive and significant effect on purchasing decisions with a p-value of 0.039, while information quality had a positive and significant effect with a p-value of 0.000. Meanwhile, the variables of trust and security did not have a significant effect on purchasing decisions with p values of 0.876 and 0.818, respectively. Research findings show that users consider aspects of ease of use of the application and quality of information more than trust and security factors when purchasing tickets through KAI Access.
THE INFLUENCE OF SOCIAL MEDIA, REFERENCES, AND BELOW THE LINE MARKETING ON PURCHASING DECISIONS MEDIATED BY WALK-IN CUSTOMERS AT JAVA RESIDENCE Prawanita Sari; David Sukardi Kodrat
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 10 No 3 (2026): IJEBAR: Vol. 10, Issue 3, September 2026
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v10i3.20927

Abstract

Increasing competition in the property industry has encouraged companies to implement effective marketing strategies to enhance consumers' purchasing decisions. This study aims to analyze the influence of social media, references, and below-the-line marketing on purchasing decisions, with walk-in customer serving as a mediating variable at Java Residence. This research employed a quantitative approach using a survey method. Data were collected through questionnaires distributed to 180 Java Residence consumers selected using purposive sampling. Data analysis was conducted using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results indicate that social media, references, and below-the-line marketing have a positive and significant effect on walk-in customer. Furthermore, social media, references, below-the-line marketing, and walk-in customer also have a positive and significant effect on purchasing decisions. The mediation analysis reveals that walk-in customer significantly mediates the effects of social media, references, and below-the-line marketing on purchasing decisions. The findings also demonstrate that walk-in customer is the most influential factor affecting purchasing decisions, while among the marketing variables, references exert the strongest direct effect on purchasing decisions compared with social media and below-the-line marketing. These findings suggest that enhancing the effectiveness of digital marketing strategies, strengthening customer referral programs, optimizing below-the-line promotional activities, and improving customers' on-site visiting experience can serve as effective strategies for increasing purchasing decisions at Java Residence.
THE EFFECT OF PERCEIVED PRICE AND FACILITIES ON CUSTOMER SATISFACTION AND THEIR IMPACT ON THE INTENTION TO REVISIT KING GOVAL FARM Govaldo Ircham Maulana; Agustiono
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 10 No 3 (2026): IJEBAR: Vol. 10, Issue 3, September 2026
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v10i3.20928

Abstract

This study was conducted to examine the influence of price perception and facilities on customer satisfaction, as well as their impact on the intention to revisit King Goval Farm. The independent variables were price perception and facilities; the dependent variable was the intention to revisit; and the mediating variable was customer satisfaction, with King Goval Farm customers as the research subjects. This study employed a quantitative method. The sampling method used was purposive sampling, with a sample size of 75 respondents consisting of King Goval Farm customers who had visited the farm at least once. Data were collected using a Likert scale for measurement. The software used was SmartPLS. The results of this study indicate that there is an influence of price perception and facilities on repeat visit intention and consumer satisfaction. These results show that this influence occurs both directly and through mediation.
ANALYSIS OF THE EFFECT OF CORPORATE REPUTATION, PRODUCT QUALITY, AND RESIDENTIAL AREA FACILITIES ON CUSTOMER PURCHASE INTENTION THROUGH CUSTOMER PERCEPTION AT KAHURIPAN NIRWANA Adi Ismanto; David Sukardi Kodrat
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 10 No 3 (2026): IJEBAR: Vol. 10, Issue 3, September 2026
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v10i3.20929

Abstract

Increasing competition in the property industry requires developers to establish a strong corporate reputation, provide high-quality products, and offer adequate residential facilities to create positive customer perceptions and enhance purchase intention. This study aims to analyze the influence of corporate reputation, product quality, and residential area facilities on customers' purchase intention through customer perception at Kahuripan Nirwana. This study employed a quantitative approach using a survey method. Data were collected through questionnaires distributed to customers and prospective customers of Kahuripan Nirwana selected using a purposive sampling technique. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results indicate that corporate reputation, product quality, and residential area facilities have a positive and significant effect on customer perception. Furthermore, corporate reputation, residential area facilities, and customer perception have a positive and significant effect on customers' purchase intention, whereas product quality does not have a significant direct effect on purchase intention. Customer perception mediates the relationship between corporate reputation and purchase intention as well as between product quality and purchase intention. However, customer perception does not mediate the relationship between residential area facilities and purchase intention. The findings reveal that corporate reputation is the most dominant factor influencing customers' purchase intention, while product quality contributes indirectly through the formation of positive customer perception. Therefore, property developers should strengthen their corporate reputation, maintain product quality, and continuously improve residential area facilities as strategic efforts to increase customers' purchase intention.
Bahasa Inggris : Bahasa Indonesia Raihan Sadid; Anas Malik; Nurhayati Nurhayati
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 10 No 3 (2026): IJEBAR: Vol. 10, Issue 3, September 2026
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v10i3.20941

Abstract

Developments in financial technology in Indonesia have made it easier to access various financial services, including online loans, which are now increasingly popular amongst Generation Z. This situation highlights the importance of understanding the factors that influence an individual’s decision to use online loans. This study aims to examine how income levels, loan interest rates, and the ease of accessing loan application platforms influence Generation Z’s decisions regarding the use of online loan services in Bandar Lampung City, from the perspective of Islamic financial management. This study employs a quantitative approach with a population of 249,770 members of Generation Z in Bandar Lampung. The sample comprised 100 respondents, selected via probability sampling using the Slovin formula with a margin of error of 10 per cent. Data were collected via a questionnaire and analysed using the PLS-SEM method with the aid of SmartPLS software.

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