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Journal of Innovation and Future Technology (IFTECH)

iftech
Website

Published by Universitas Banten Jaya

ISSN : 26561719 EISSN : 26562774 DOI : 10.47080

Core Subject : Science, Education, Engineering,

Computer Science & IT Education Electrical & Electronics Engineering Engineering Library & Information Science

Jurnal IFTECH memiliki ruang lingkup mengenai hasil penelitian di bidang Komputerisasi Akuntansi, Teknik Informatika dan Manajemen Informatika (Ilmu Komputer dan Teknologi Informasi). Jurnal IFTECH merupakan salah satu media dokumentasi dan informasi ilmiah yang dapat dijadikan sebagai fasilitas untuk membantu para dosen, peneliti, staf dan mahasiswa dalam mempublikasikan dan menginformasikan hasil penelitian, gagasan, tulisan, karya ilmiah lainnya kepada masyarakat ilmiah.

Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)

Articles 184 Documents

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RANCANG BANGUN SISTEM INFORMASI PERMINTAAN LAYANAN DALAM LINGKUP DEPARTEMEN IT DI PT CONCORD CONSULTING INDONESIA Irma Yunita Ruhiawati; Dadang Amiruddin; Yul Hendra; Ely Nuryani; Nanang Wahyudi
Journal of Innovation And Future Technology Vol. 8 No. 1 (2026): Vol 8 No 1 (Februari 2026): Journal of Innovation and Future Technology (IFTECH
Publisher : LPPM Unbaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47080/iftech.v8i1.4522

In the digital era, information technology plays a vital role in supporting business operations. Effective IT service management is essential for improving work efficiency and employee productivity. PT Concord Consulting Indonesia, an information technology consulting firm, faces challenges in managing internal IT service requests, which are still handled manually through emails, instant messaging applications, and direct communication. This unstructured process leads to several issues, such as difficulties in tracking request statuses, lack of systematic documentation, absence of clear prioritization mechanisms, and unclear task distribution. This study aims to design and develop a web-based information system for managing IT service requests to support a more organized, well-documented, and transparent process. The implementation of this system is expected to accelerate service resolution, enhance operational efficiency, and improve coordination among teams within the IT Department.

KESIAPAN ETIKA PENGGUNAAN AI GENERATIF PADA TUGAS AKADEMIK: PENGARUH PEMAHAMAN INTEGRITAS AKADEMIK DAN PERSEPSI MANFAAT-RISIKO Eka Ramadhani Putra; Putri Ramadani; Fitri Safnita
Journal of Innovation And Future Technology Vol. 8 No. 1 (2026): Vol 8 No 1 (Februari 2026): Journal of Innovation and Future Technology (IFTECH
Publisher : LPPM Unbaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47080/iftech.v8i1.4526

Generative AI tools are increasingly used by students to support academic tasks such as drafting, coding, and summarizing. While these tools may improve efficiency and learning, they also introduce ethical risks related to academic integrity, transparency, privacy, and misinformation. This study examines ethical readiness for using generative AI in academic assignments and tests the effects of students' understanding of academic integrity and their perceived benefit-risk appraisal. A cross-sectional survey was administered to undergraduate students in semester 4 (N = 180). Data were analyzed using multiple regression. Key findings (simulated example): integrity understanding positively predicted ethical readiness (beta = 0.348, p <0.001), perceived risk also showed a positive effect (beta = 0.185, p = 0.013), while perceived benefit was not significant (beta = -0.053, p = 0.498).

TRANSFORMASI DATA TRANSAKSI KE DERET WAKTU DAN EVALUASI MODEL PERAMALAN PERMINTAAN PADA MARKETPLACE PLAZA BANTEN Widyawati Widyawati; Dadang Amiruddin
Journal of Innovation And Future Technology Vol. 8 No. 1 (2026): Vol 8 No 1 (Februari 2026): Journal of Innovation and Future Technology (IFTECH
Publisher : LPPM Unbaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47080/iftech.v8i1.4550

Plaza Banten, an MSME marketplace in Banten Province, generates ordering and sales transaction data that can be leveraged to support operational decisions, particularly inventory planning and promotional timing. However, decision-making is often reactive because demand forecasting has not been systematically developed from historical transactions. This study proposes an end-to-end pipeline that transforms Plaza Banten transaction records into daily demand time-series data at the product-category (Group) level, following data preparation and modeling stages in a data mining framework. The study uses transaction data from January to December 2024 and is positioned as a continuation of a previous Market Basket Analysis (MBA) study, which indicated that high transaction volumes were dominated by packaged rice products (e.g., rice boxes and chicken rice packages), motivating a forecasting follow-up for high-demand categories with recurring purchase patterns. The preprocessing stage includes data cleaning, validation of quantity and unit price, feature construction (quantity and revenue), daily demand aggregation by category, and completion of missing calendar dates to form continuous time series. For modeling, this study compares baseline forecasting methods (Naïve and 7-day Moving Average) against an Exponential Smoothing (Holt–Winters/ETS) model that accounts for trend and weekly seasonality. Model performance is evaluated using MAE, RMSE, and MAPE to ensure measurable selection of the best approach. The forecasting results are then interpreted as operational insights to estimate demand levels per category and support inventory planning and promotional prioritization based on predicted demand trends.

AUDIT MANAJEMEN INOVASI TEKNOLOGI INFORMASI MENGGUNAKAN FRAMEWORK COBIT 2019 DOMAIN APO04 PADA JT DIGITALLY Melinne Maldini Rosady; Ika Ima Nissa; Leo Sandi
Journal of Innovation And Future Technology Vol. 8 No. 1 (2026): Vol 8 No 1 (Februari 2026): Journal of Innovation and Future Technology (IFTECH
Publisher : LPPM Unbaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47080/iftech.v8i1.4554

In the current digital era, Information Technology has evolved beyond its traditional role as a mere supporting function and has become a strategic core that drives organizational competitiveness. Effective data governance is essential to improving data management practices, which ultimately contributes to enhanced organizational performance. JT Digitally is a company specializing in digital marketing agency services, offering solutions including digital marketing, software product development, and technology services. This study employs the COBIT 2019 Framework as its primary evaluation instrument, selected due to its focus on assessing capability and maturity levels based on designated target domains. The APO04 domain is employed to evaluate the company's Innovation Management System, encompassing the establishment and communication of quality standards across all relevant processes, procedures, and organizational outcomes. This research formulates strategic recommendations derived from the IT governance evaluation conducted at JT Digitally using the COBIT 2019 framework, specifically the APO04 domain. The capability assessment of APO04 subdomains shows an average score of 2.6 (Partially Achieved), indicating that implementation has begun but requires further strengthening. Recommendations include developing innovation governance policies and procedures, client-centered innovation management, and a systematic documentation

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Home Page

OAI Link

Editorial Team

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Reviewer

Google Scholar

Contact Name Ely Nuryani

Contact Email elynuryani@unbaja.ac.id

Phone +6282114420019

Journal Mail Official iftech@unbaja.ac.id

Editorial Address https://ejournal.lppm-unbaja.ac.id/index.php/iftech/Master

Location Kota serang, Banten INDONESIA

Abstract

Abstract

Abstract

Abstract

Contact Name
Ely Nuryani

Contact Email
elynuryani@unbaja.ac.id

Phone
+6282114420019

Journal Mail Official
iftech@unbaja.ac.id

Editorial Address
https://ejournal.lppm-unbaja.ac.id/index.php/iftech/Master

Location
Kota serang,

Banten

INDONESIA