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Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik
Published by Universitas Bina Taruna Gorontalo
ISSN : 20881894     EISSN : 27159671     DOI : -
Core Subject : Social,
Social Sciences
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik terbit 6 bulan sekali yaitu pada Juni dan Desember. Diterbitkan oleh P3M Sekolah Tinggi Ilmu Administrasi Bina Taruna Gorontalo
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 558 Documents
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ANALISIS INOVASI ROTI 7 LAPIS PEMADAM KEBAKARAN DI SURABAYA DALAM PERSPEKTIF NEW PUBLIC GOVERNANCE Anita Nenci Lia
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.840

Abstract

This study aims to determine the effect of the innovative concept of Roti 7 Lapis Response Time 7 Minutes in increasing efficiency and effectiveness in fire fighting services at the Surabaya City Fire and Rescue Service or DPKP in the perspective of New Public Governance. The subject of this research is the Surabaya City Fire and Rescue Department or DPKP. For this reason, this research uses qualitative methods using case studies with data collection techniques through observation and documentation. Discusses aspects of formulation, implementation, evaluation, and bureaucratic reform using public policy concept theory. The results of the study show that the 7-minute Response Time carried out by DPKP Surabaya is implemented through the appropriate stages. This 7-minute Response Time policy can be felt by all groups in community because the target is all residents of the city of Surabaya without exception and is also in line with the goals of Sustainable Development Goals (SDGs) and in accordance with the vision and mission of the Surabaya City Fire and Rescue Department.
PENGARUH BUDAYA ORGANISASI TERHADAP KINERJA KARYAWAN MELALUI KEPUASAN KERJA Luh Putu Ersamiya Ika Jayanthi; I Ketut Putu Suniantara
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 11 No. 1 (2024): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v11i1.841

Abstract

This research aims to examine the influence of organizational culture on employee performance through job satisfaction at the STIKOM Bali Institute of Technology and Business (ITB). In this research, researchers used 102 respondents as samples using the saturated sample method. Data collection methods using interviews and questionnaires using a Likert scale, as well as distributing questionnaires using Google Form. The data analysis technique used is Path Analysis (Structural Equation Modeling-Partial Least Square (SEM PLS) using inner models and outer models and simultaneously with validity and reliability tests. The results of the research show that 1) Organizational culture has a positive and significant effect on satisfaction Work; 2) Job satisfaction has a positive and significant effect on employee performance; 4) Organizational culture has no effect on employee performance; 5) Organizational culture has a positive and significant effect on employee performance through job satisfaction.
PENGARUH BUDAYA ORGANISASI DAN LINGKUNGAN KERJA TERHADAP KEPUASAN KERJA KARYAWAN BENTO CAFÉ YOGYAKARTA Arief Rahman Wahid; Ignatius Soni Kurniawan; Eko Yulianto
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.855

Abstract

This study aims to determine the effect of organizational culture and the work environment on job satisfaction. This research is a quantitative study with primary data taken using a questionnaire. The sample determination technique uses a census technique. The population used was 50 employees of Bento Cafe Yogyakarta. Data analysis included validity and reliability tests, classical assumption tests, and multiple regression analysis using the SPSS software application. The results of the analysis show that organizational culture and work environment have a significant effect on employee job satisfaction, partially and simultaneously.
PENGARUH LITERASI KEUANGAN, FINTECH PEER TO PEER LENDING dan PAYMENT GATEAWAY TERHADAP KINERJA KEUANGAN UMKM di Kota Yogyakarta Nita Octaviani
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.856

Abstract

Usaha Mikro Kecil Menengah (UMKM) mempunyai peranan yang penting bagi laju perekonomian sebagai salah satu cara untuk mempercepat pembangunan daerah. Akan tetapi dalam perkembangan tersebut para pelaku umkm mengalami berbagai permasalahan yang sering terjadi yaitu sulitnya mendapatkan pembiayaan dan minimnya literasi keuangan. Adapun tujuan penelitian yaitu untuk mengetahui apakah terdapat pengaruh dari literasi keuangan, peer to peer lending dan payment gateaway terhadap kinerja keuangan UMKM di Kota Yogyakart. Metode penelitian kuantitatif menggunakan data primer dengan menyebarkan kepada pelaku umkm di bidang pariwisata di Kota Yogyakarta yang berjumlah 95 sampel. Hasil penelitian menunjukkan sebesar 33% pengaruh literasi keuangan, peer to peer lending dan payment gateaway terhadap kinerja keuangan UMKM di Kota Yogyakarta, Sedangkan 67% dipengaruhi oleh variable lain di luar model yang diteliti
PENGARUH INFORMASI PRODUK PADA FITUR LIVE STREAMING SHOPEE TERHADAP PURCHASE INTENTION DAN HABIT Sephia Ramadanti; Osa Omar Sharif
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.866

Abstract

This study aims to analyze the effect of the live streaming feature on the Shopee application on purchase intention through product uncertainty as a mediator at Shopee in Bandung City. Primary data was obtained from the results of a questionnaire of 400 Shopee consumers in the city of Bandung. With purposive sampling method and data analysis using SPSS and SmartPLS software. The results showed that Real-time Communication and Perceived Authenticity had a significant negative effect on Product Quality Uncertainty in the purchasing process on Live Streaming Shopee. As well as Perceived Authenticity has a significant negative effect on Product Fit Uncertainty in the purchase process on Live Streaming Shopee. Perceived Enjoyment, and Convenience Of Product Search have a significant positive effect on Habit in the buying process on Live Streaming Shopee. And finally, Product Quality Uncertainty and Habit are stated to have a significant effect on Purchase Intention in the purchase process on Live Streaming Shopee. In addition, perceived enjoyment has a very significant effect on habit and convenience of product search also has a very significant effect on habit.
PENGARUH ADOPSI PAJAK ELEKTRONIK E-SAMSAT DAN SOSIALISASI PAJAK TERHADAP KEPATUHAN MEMBAYAR PAJAK KENDARAAN BERMOTOR DI KOTA CIMAHI Yusuf Krisna Hari; Kurhayadi Kurhayadi; Susniwati Susniwati
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.876

Abstract

This study aims to analyze the effect of work motivation and leadership on employee performance with work discipline as an intervening variable. This research is quantitative research. Quantitative research methods were used to examine the samples by using saturation sampling method sourced from the data of LPP TVRI NTT Station office employees totaling 54 people. Data collection techniques using a questionnaire, while data analysis uses SmartPLS. The results of the study show that: (1) leadership has a positive and significant impact on work discipline, (2) work motivation can have a positive and significant impact on work discipline, (3) work discipline can have a positive influence and have a significant impact for employee performance, (4) leadership can have a positive impact and significant change on employee performance, (5) work motivation can have a positive impact and significant influence on employee performance, (6) leadership has a positive impact and significant influence on employee performance in the context of work discipline, and (7) work motivation can have a positive impact and significant implications for employee performance in terms of work discipline.
PENGARUH EMPLOYEE HAPPINESS DAN KNOWLEDGE MANAGEMENT TERHADAP KINERJA INOVASI PADA PT. ASTRA TOYOTA AUTO 2000 ASIA AFRIKA BANDUNG Adri Firdaus; Anita Silvianita
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.877

Abstract

This research was conducted to determine the effect Employee Happiness and Knowledge Management on Innovation Performance at PT. Astra Toyota Auto 2000 Asia Africa Bandung. This research uses quantitative methods with descriptive and causal research types. Sampling was done by non-probability sampling method or saturated sampling technique, with a total of 54 respondents. The data analysis technique used is descriptive analysis and Partial Least Square-Structural Equation Model (PLS-SEM) with the SmartPLS 4.0 analysis tool, The results of this study indicate that there is a positive and significant relationship between Employee Happiness and Innovation Performance, Employee Happiness and Knowledge Management, Knowledge Management and Innovation Performance as well as an indirect relationship between Employee Happiness and Innovation Performance through Knowledge Management. So that in improving innovation performance, paying attention to employee happiness and the application of knowledge management needs to be improved at PT. Astra Toyota Auto 2000 Asia Africa Bandung.
IMPLEMENTATION OF LAND ACQUISITION FOR PUBLIC INTEREST INFRASTRUCTURE DEVELOPMENT IN NORTH LUWU REGENCY REVIEWED FROM THE ASPECT OF JUSTICE Hamsah Hamsah
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.897

Abstract

This study aims to explore the implementation of land acquisition processes for development in the public interest in North Luwu District and assess whether they have met the principles of justice. Using a descriptive qualitative approach as the research methodology, data collection was conducted through interviews and literature studies. Based on the discussion and analysis of literature studies and interview results, it can be explained that the land acquisition process involves planning stages, community socialization, land inventory and identification, land valuation, community consultations, and compensation provision. The importance of humanitarian and fairness aspects in land acquisition necessitates the provision of fair and reasonable compensation, taking in to account property value, financial losses, social losses, and non-material losses experienced by affected communities. Involving landowners and communities in the process of valuation and compensation negotiation is key to ensuring justice in the land acquisition process. The conclusion of this study is that land acquisition for development in the public interest in North Luwu District has been conducted effectively and can be considered to have fulfilled the principles of justice.
ANALISIS MANAJEMEN SUMBER DAYA MANUSIA, KOMUNIKASI INTERPERSONAL DAN PENGENDALIAN INTERNAL TERHADAP EFEKTIVITAS PELAYANAN KESEHATAN DI RSUD PROVINSI SUMSEL Paramitha Sari Dwi Saputri
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.900

Abstract

This study aims to analyze human resource management, interpersonal communication and internal control on the effectiveness of health services at the South Sumatra Prov Hospital. This research uses the mixed method method. This study used questionnaire data collection techniques, interviews and observations. Research results 1) Overall the variable of human resource management with an average percentage of 80.43%, which means that the HR management in the South Sumatra Prov Hospital is very good at carrying out its duties. Second, interpersonal communication with an average percentage of 83.34%, which means that communication in the Sumsel Prov Hospital in South Sumatra is going very well, be it between employees or direct communication with superiors. Internal control with an average percentage of 84.42%, which means that everything is going well and is in accordance with existing SOPs. Then, the effectiveness of health services obtained an average percentage of 85.88%, which means that the services provided have been carried out as optimally as possible so that everyone can get the best service from the South Sumatra Prov Hospital. 2) Efforts made to increase the effectiveness of health services at the Sumsel Prov Hospital are carried out by the management of Human Resources, in this case health workers and other employees. Maintain good interpersonal communication, between employees or employees and the hospital. Then, the implementation of internal control at the Sumsel Prov Hospital in order to provide health services properly and in accordance with applicable regulations.
EVALUASI PEMANFAATAN MEDIA ELEKTRONIK BAGIAN HUMAS DAN PROTOKOL PADA SEKRETARIAT DAERAH KABUPATEN SUMBA BARAT Pelina Ida Moi Here; Laurensius P. Sayrani; Aminudin Zuhairi
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.907

Abstract

This study aims to evaluate the use of electronic media by the Public Relations and Protocol Section at the Regional Secretariat of West Sumba Regency and the inhibiting factors for the use of electronic media by the Public Relations and Protocol Section at the Regional Secretariat of West Sumba Regency. This research is research with qualitative type. Informants as data sources in this study were the head of local government public relations, public relations staff, management of electronic media owners, and community members. This research instrument includes documentation, observation, and interview instruments. Data were analyzed with qualitative methods. Based on the results of the research analysis it is known that the Evaluation of Utilization of Electronic Media (Public Relations and Protocol of West Sumba Regency) refers to the indicators of Effectiveness, Efficiency, Adequacy, Alignment, Responsiveness and Accuracy can be categorized as quite good, it is known that Public Relations and Protocol of West Sumba Regency have made use of electronic media with costs that are in accordance with the results and benefits received, able to provide benefits to society and the government, able to reach all segments without exception, and in accordance with the objectives. Obstacles in Utilization of Electronic Media Public Relations and West Sumba Regency Protocol) include a lack of human resources, lack of HR technical skills, no routine monitoring activities, not yet working with journalists, and no evaluation activities on the achievement of the development of West Sumba Regency Public Relations and Protocol.

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