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Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik
Published by Universitas Bina Taruna Gorontalo
ISSN : 20881894     EISSN : 27159671     DOI : -
Core Subject : Social,
Social Sciences
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik terbit 6 bulan sekali yaitu pada Juni dan Desember. Diterbitkan oleh P3M Sekolah Tinggi Ilmu Administrasi Bina Taruna Gorontalo
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 558 Documents
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KONSEKUENSI DARI WORKLOAD, DAN KECERDASAN EMOSIONAL PARA PEGAWAI DI LINGKUNGAN PEMERINTAH DI P2KBP3A KABUPATEN BANDUNG Rita Mustikawati; Sindrawati Sindrawati; Muhammad Syukrullah Abdullah
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.782

Abstract

G This study aims to determine the effect of workload and emotional intelligence of employees on employee burnout. The method used in this study uses a quantitative approach using multiple linear regression analysis with the help of SPSS 25 for windows software. The sample in this study were 120 employees at P2KBP3A Bandung district. The results of the study show that workload has a positive and significant relationship with burnout, which indicates that the higher the workload faced, the more likely employees are to experience burnout. Emotional intelligence reduces the impact of workload on burnout. Efforts to reduce workload by increasing emotional intelligence help prevent burnout. Increasing employee emotional intelligence can be an effective strategy in reducing burnout. This research provides insight into the factors that can affect employee burnout in the government environment. The practical implications of these findings can assist human resource management in developing effective strategies and programs to prevent burnout and improve the welfare of employees within the Government, especially P2KBP3A Bandung Regency UPTD P5A Rancaekek.
ANALISIS KINERJA PEGAWAI DALAM PELAYANAN PERENCANAAN ANGGARAN PADA BADAN KEUANGAN DAN ASET DAERAH KABUPATEN GORONTALO Annisa Fitri Gobel; Arifin Tahir; Zuchri Abdussamad
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.784

Abstract

This study aims to identify and describe Employee Performance Analysis in Budget Planning Services at the Gorontalo Regency Regional Finance and Asset Board, as well as the factors that determine the success of Employee Performance Analysis in Budget Planning Services at the Gorontalo Regency Regional Financial and Asset Boards seen from the aspect of work quality , punctuality, initiative, ability to work, and communication skills. The approach used is descriptive qualitative with data collection techniques conducting interviews, observation, and documentation. The data analysis method uses the Miles Huberman model, namely through the stages of data collection, data reduction, data presentation, and drawing conclusions. The results of this study indicate that the analysis of employee performance in budget planning services at the Gorontalo Regency Regional Finance and Asset Board has been going well because of an increase in the quality and capacity of employees, strengthening the role of leadership, and increasing collaboration between parties. In addition, the factors that determine the success of Employee Performance Analysis in Budget Planning Services at the Gorontalo Regency Regional Finance and Asset Board in this case the quality of work, initiative, work ability, and communication skills have been carried out properly. It's just that they have constraints in terms of time because at the time of submitting the budget planning files it is still often done at the end of a very tight time. This is because the finalization of the document must comply with the completeness of the files from all OPDs in Gorontalo district.
SURVEI KEPUASAN MASYARAKAT DALAM MENINGKATKAN PELAYANAN PUBLIK DI KANTOR DESA PADENGO KECAMATAN LIMBOTO BARAT KABUPATEN GORONTALO Cika Yudarsi Puhi; Arifin Tahir; Juriko Abdussamad
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study measured the Comunnity Satisfaction Survey in improving public services at the Padengo Village Office, West Limboto Sub-district, Gorontalo regency, this study applied a mixed method, a combination of qualitative and quantitative methods. The result of the measurement of the 9 Commmunity Satisfaction Survey indicatior included (a) Requirement with SKM (Communtiy Satisfaction Survey) score of 3,34 and in the good category, (c) Services Time with SKM score of 3,29 and in the good category, (d) Cost//tarif of 3,71 and in the good category, (e) Product specification for the type of service/service result, the SKM score was 3,23 and in the category, (f) Competency of the SKM implementer was 3,39 and in the good category, (g) Behavior of the SKM implementer was 3,21 and in he good category, (h) Complaint, and suggesting handling, with SKM implementer was 3,43 and in the good category, and (i) Facilities and Infrastructure with SKM score of 3,61 and in the good category.Based on the study, it can be concluded that that from the results of the Community Satisfaction Survey (SKM) measurement of the implementation of the office, West Limboto Sub – district, Gorontalo Regency, The SKM score was 76,67. This score was included in the GOOD “B” category according to KEPMENPAN (Ministry of administrative and Bureaucratic Reform of the Republic of Indonesia) No. 14 of 2017. Howefer, there was still a need to improve indicators of service time and behavior of village officials to be more friendly and polite to the community to achieve moer excellent service.
PENGARUH ROTASI PEKERJAAN TERHADAP KINERJA PEGAWAI PADA PT POS INDONESIA (PERSERO) KANTOR CABANG UTAMA KOTA BANDUNG Widia Auliya; Widwi Handari Adji
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.795

Abstract

The purpose of the study is to investigate for and analyze an impact of job rotation variables on employee performance. The PT Pos Indonesia (Persero) Bandung City Main Branch Office is the focus of the investigation. In this study, a quantitative descriptive method is employed. For data collection techniques, questionnaires are distributed to a sample of 55 employees, whose responses will be processed and analyzed. Statistical tests, such as the t test, serve as the method of data analysis for testing the hypothesis. Before the data, the validity and analyzing dependability were evaluated to determine the data's quality. The findings revealed that position rotation has a positive and statistically significant impact on employee performance. This is demonstrated by the rotation of job variables, which influence employee performance variables by 70.2%, while the remaining 29.8% explains the influence of variables outside the scope of the study. With the job rotation at PT Pos Indonesia (Persero) Bandung, it is hoped that it will be implemented properly so that employees do not feel bored and monotonous about their work or position.
MANAJEMEN ASET DAERAH DI BADAN KEUANGAN DAN ASET DAERAH KABUPATEN GORONTALO Siskawati P Moha; Arifin Tahir; Fenti Prihatini Tui
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.797

Abstract

This study aims to identify and describe (1) Regional Asset Management in the Regional Finance and Asset Agency (BKAD) of Gorontalo Regency. (2) The determining factor in Regional Asset Management in the Regional Finance Agency and Regional Assets of Gorontalo Regency. The approach used is qualitative with descriptive research type. The results of this study indicate that (1) Regional Asset Management at the Gorontalo Regency Regional Financial and Asset Management Agency (BKAD) has been running well in accordance with applicable regulations, from the beginning of the planning process, usage to the monitoring stage. It's just that for supervision carried out by inventorying assets, mistakes often occur so that they can affect the value of assets in agencies. (2) The determining factor in Regional Asset Management in the Gorontalo Regency Regional Finance and Asset Management in this case is human resources (HR), regulations and leadership commitment have been implemented properly. It's just that to improve the quality of human resources (HR) in terms of knowledge about asset management is low due to the lack of offline training activities.
PENGARUH EFEKTIVITAS DAN KUALITAS PELAYANAN BALIK NAMA TERHADAP KEPUASAN MASYARAKAT DI KANTOR PERTANAHAN KOTA BANDUNG Sabbila Agustina; Susniwati Susniwati; Rezky Afiahtul Barokah
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.800

Abstract

This study aims to find out how the effectiveness and quality of services on community satisfaction at the Bandung City Land Office and what are the factors that influence the effectiveness and quality of services on community satisfaction at the Bandung City Land Office. This research was conducted using a quantitative method with a sample of 30 respondents who visited the Bandung City Land Office. Data analysis in this study used multiple linear regression. Multiple linear regression is used to analyze the effectiveness (X1) and service quality (X2) variables affecting community satisfaction (Y). The results of this study indicate that the effectiveness and service quality of the Bandung City Land Office have a positive effect on community satisfaction. Every employee in providing forms of service prioritizes aspects of service that greatly influence the behavior of people who receive services, so that the ability of employees to serve the community is needed in accordance with the level of absorption, understanding, incompatibility of various forms of service that they do not know.
PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL, KECERDASAN EMOSIONAL DAN KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI Armianus Randing; Syamsul Hadi; Eko Yulianto
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.807

Abstract

This study aims to examine and analyze the influence of the variables Transformational Leadership Style, Emotional Intelligence, Organizational Commitment on Employee Performance mediated by Job Satisfaction. Case study on the DIY Regional Disaster Management Agency (BPBD). The population in this study amounted to 45 people. The sampling technique used the saturated or census sampling method, totaling 45 people. This research method uses descriptive analysis by evaluating the measurement model (out model), structural model (inner model) and the results of hypothesis testing test the hypothesis directly output images and values ​​contained in the output path coefficients. Data processing uses smartPLS (v.3.2.9). The results of this study indicate that transformational leadership style and emotional intelligence have no significant effect on employee performance, because the value is less than 1,960, while the organizational mindset and job satisfaction have a significant effect on employee performance with a value of more than 1,960. The variables of transformational leadership style, emotional intelligence and organizational trust in employee performance which are mediated by job satisfaction are both significantly affected with a value of more than 1,960. The head of the Yogyakarta Regional Disaster Management Agency (BPBD) office needs to provide motivation to employees so that the company's vision and mission are achieved. Employees need to pay attention to emotional intelligence variables with indicators such as self-awareness, self-management, self-motivation, empathy and social skills (relationship management).
CORPORATE SOCIAL RESPONSIBILITY SEBAGAI PEMODERASI PENGARUH CAPITAL INTENSITY TERHADAP TAX AGGRESSIVENESS Sri Lestari Yuli Prastyatini; Uum Helmina Chaerunisak; Rizki Ikhsan Sucipto
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.815

Abstract

This study aims to determine the effect of corporate social responsibility as a moderator of the effect of capital intensity on tax aggressiveness in manufacturing companies. This study uses a quantitative descriptive method with secondary data and as the population in this study are manufacturing companies listed on the Indonesia Stock Exchange for the 2017-2021 period, with a total sample of 44 companies. The data analysis technique uses multiple linear regression which is equipped with the classical assumption test, T test, F test and determination (R²) using the SPSS 23 program. The results of this study indicate that the capital intensity variable has a significant effect on tax aggressiveness while the corporate social responsibility variable is not able to moderate the interaction between capital intensity variables on tax aggressiveness
PENGARUH GAYA KEPEMIMPINAN PARTISIPATIF , LINGKUNGAN KERJA FISIK DAN NON FISIK TERHADAP KOMITMEN ORGANISASI Wahid Hermawan
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.829

Abstract

This study aims to find the significance of the influence of participatory leadership, physical work environment and non-physical work environment on organizational progress. This type of research is a quantitative research method using SPSS 24. While the data collection technique in this study uses a media questionnaire with the Likert method. The population in this study were employees of STPMD/APMD Yogyakarta. The sampling technique used a saturated sample and a sample of 65 employees of STPMD/APMD Yogyakarta was obtained. Based on the tests that have been completed in this study, the results show that: (1) Participatory leadership style has no significant effect on organizational commitment. (2) The physical work environment has a significant effect on organizational commitment. (3) the non-physical work environment has a significant effect on organizational commitment. (4) participative leadership style, physical work environment, non-physical work environment simultaneously affect organizational commitment. Based on the results of the research conducted, it can be concluded that participatory leadership style has no significant effect on organizational commitment, physical work environment has a significant effect on organizational commitment, non-physical work environment has a significant effect on organizational commitment, and participative leadership style, physical and non-physical work environment simultaneously positive effect on organizational commitment.
ANALISIS PENGARUH MOTIVASI KERJA DAN KEPEMIMINAN TERHADAP KINERJA PEGAWAI DENGAN DISIPLIN KERJA SEBAGAI VARIABEL INTERVENING PADA LPP TVRI STASIUN NTT Adrina Vedhanayanti Riwu Kaho; Erse Perseveranda
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 10 No. 4 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i4.833

Abstract

This study aims to analyze the effect of work motivation and leadership on employee performance with work discipline as an intervening variable. This research is quantitative research. Quantitative research methods were used to examine the samples by using saturation sampling method sourced from the data of LPP TVRI NTT Station office employees totaling 54 people. Data collection techniques using a questionnaire, while data analysis uses SmartPLS. The results of the study show that: (1) leadership has a positive and significant impact on work discipline, (2) work motivation can have a positive and significant impact on work discipline, (3) work discipline can have a positive influence and have a significant impact for employee performance, (4) leadership can have a positive impact and significant change on employee performance, (5) work motivation can have a positive impact and significant influence on employee performance, (6) leadership has a positive impact and significant influence on employee performance in the context of work discipline, and (7) work motivation can have a positive impact and significant implications for employee performance in terms of work discipline.

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