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INDONESIA
Jurnal Riset Bisnis dan Manajemen
Published by Universitas Pasundan
ISSN : 19790600     EISSN : 25809539     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
The journal’s aim is to foster greater understanding of advancements in all areas of business and management by providing a platform to the scholars for disseminating their research works. The journal’s welcomes empirical and theoretical research papers and literature reviews from academicians, practicing managers, and research scholars on issues of current interest in all sub-areas of business and management.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 174 Documents
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SERVICE QUALITY AND ONLINE CUSTOMER RATING ON F&B PURCHASE DECISIONS Ahmad Dzul Ilmi Syarifuddin
Jurnal Riset Bisnis dan Manajemen Vol. 15 No. 2 (2022): August Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v15i2.5844

Abstract

This study aims to determine how the influence of service quality and online customer rating on food and beverage product purchasing decisions using the Grabfood application. This research data is sourced and collected from questionnaires distributed to respondents (consumers Grabfood application). The number of respondents in this study amounted to 100 respondents in Makassar. This type of research is a quantitative research. The research method uses multiple linear regression analysis using SPSS software to process the data. The results showed that Service Quality had a positive and significant effect on Purchase Decisions, Online Customer Rating had a positive and significant effect on Purchase Decisions, Service Quality and Online Customer Rating simultaneously had a positive and significant effect on Purchase Decisions.
THE INFLUENCE OF BRAND LOVE ON BRAND LOYALTY ON H&M GLOBAL FASHION BRANDS IN JAKARTA Febri Rakhmawati Arsj
Jurnal Riset Bisnis dan Manajemen Vol. 15 No. 2 (2022): August Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v15i2.5851

Abstract

This study was conducted to observe and test brand love against brand loyalty at the global fashion brand H & M in Jakarta. This research is descriptive quantitative research by distributing questionnaires through the google form platform which is distributed to 115 respondents who live in the city of Jakarta and have made purchases at least twice. The results of this study were analyzed through validity test, reliability test and T test using SPSS as an analytical tool. This study reveals that the brand love variable has a significant positive effect on brand loyalty as seen by the t-count value of 4.431 > 1.984 and a significant value of 0.000 < 0.05. The higher the brand love will be able to increase the intensity of consumers loyal to the brand. the contribution made, namely, H & M is expected to be able to maintain and strengthen brand love (love of brands). This will create intensity that consumers will make regular repeat purchases and will promote them to a wide audience.
THE INFLUENCE OF WORK ETHOS, WORK ENVIRONMENT AND WORK MOTIVATION ON THE PERFORMANCE Susi Listiani; Prihatin Lumbanraja; Pardamean Daulay
Jurnal Riset Bisnis dan Manajemen Vol. 15 No. 2 (2022): August Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v15i2.5875

Abstract

This study aims to examine how the influence of work ethic, work environment and work motivation on the performance of public high school education personnel in the city of Padangsidimpuan partially and simultaneously. This research was conducted using a quantitative approach with a survey method. From the results of the partial hypothesis test, it is stated that the work ethic variable has a positive and significant effect on the performance of educational staff, the work environment variable has a positive but not significant effect on educational staff, and work motivation has a positive and significant effect on the performance of educational staff. From the results of the simultaneous test, it is known that the variables of work ethic, work environment and work motivation have a positive and significant influence on the performance of educational staff.
GREEN ACCOUNTING ON ENVIRONMENTAL SUSTAINABILITY THROUGH WASTE MANAGEMENT IN MSMEs INDUSTRY CENTRE TAHU CIBUNTU Maria Yulianti; Anne Lasminingrat; Hendrajat Setiadi
Jurnal Riset Bisnis dan Manajemen Vol. 16 No. 1 (2023): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v16i1.6215

Abstract

The importance of environmental accounting basically requires complete knowledge of companies and other organizations that have benefited from the environment. Seeing this phenomenon is homework for all of us to take responsibility for providing solutions for MSME actors in the Cibuntu tofu industry center in Bandung Kulon District about the importance of environmental accounting for sustainability in waste management. The method used in this study is a mixed methods method. This research is a research step by combining two forms of research that have existed before, namely qualitative research and quantitative research. The result show that green accounting has a positive and significant effect on waste management. Waste management has a positive and significant effect on environmental sustainability. This shows that waste management can affect environmental sustainability in the Cibuntu Tofu Industry Center in Bandung Kulon District.
SURVEI KEPUASAN PELANGGAN PADA BADAN PENGAWAS OBAT DAN MAKANAN Endang Pitaloka; Widiya Avianti
Jurnal Riset Bisnis dan Manajemen Vol. 16 No. 1 (2023): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v16i1.6329

Abstract

Indonesian Food And Drug Authority (BPOM) has the task of carrying out the preparation and implementation of policies, the preparation of norms, standards, procedures, criteria, the implementation of technical guidance and supervision. This study analyzes the Performance and Level of Service Importance (Importance Performance Analysis-IPA) in BPOM, in Quadrant I shows the highest service performance. In this quadrant there are indicators of Officer Cost and Behavior. On the cost indicator, it does not involve too many officers. Payment of services can be made by customers online with a virtual account. Customers assessing cost indicators are important aspects of the service and the assessment of its satisfactory performance "Good". This means that BPOM service products are in accordance with customer needs.
WILL ABUSIVE SUPERVISION EFFECTON EMPLOYEE TURNOVER, PERFORMANCE AND COMMITMENT? EMOTIONAL EXHAUSTION AS A MEDIATOR Joseph Antono; Eunike Yudit Gonzaga; Ahmad Shaddiqi; Nikodemus Wijaya
Jurnal Riset Bisnis dan Manajemen Vol. 16 No. 1 (2023): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v16i1.6335

Abstract

Supervisor behaviors have implications on employee emotion. Ideally, a supervisor can create a conducive working environment that supports the positive psychological states of employees. Emotional exhaustion is one phenomenon that becomes a focus of this study. In this research employee emotion exhaustion can be related to abusive supervision. This study proposes to investigate the relationship among abusive supervision, emotional exhaustion, turnover intention, work performance, and organizational commitment. Emotional exhaustion is treated as a mediator. A total of 161 employees were involved as participants. Results showed that (1) abusive supervision was positively related to emotional exhaustion, (2) emotional exhaustion was positively related to turnover intention, and (3) emotional exhaustion was negatively related to work performance and organizational commitment. In addition, emotional exhaustion could mediate the relationships between the independent variable and the three dependent variables. Contributions of this work are addressed. The limitations of the study were also described.
FEASIBILITY ANALYSIS OF COFFEE PROCESSING BUSINESS IN CIJAMBU SUMEDANG Rina Indrayani; Herman Suwarman; Danny Aidil
Jurnal Riset Bisnis dan Manajemen Vol. 16 No. 1 (2023): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v16i1.6391

Abstract

The increase of coffee consumption encourage a small scale enterprise, Cijambe Coffee to identify the current business performance to face the challenge. The research purposes are 1) to evaluate the feasibility of Cijambe Coffee business, 2) To interpreted the evaluation result in recommendation that help enterprise to decide the strategy. The research method is quantities and qualitative approach. The evaluation results: 1) the product has distinctive quality, 2) Technical factor is feasible in terms of producing good quality, 3) financially feasible that is proven by the parameters: NPV (IDR 2,350,000), PP (2.9 years), IRR (27.88%), and unit BEP (169.23 units), and the value of BEP ( Rp. 5,076,923.07), 4) Recommended strategy are : expanding market and production capacity with accurate forcast and strategy; the shifting of B to C into B to B market strategy or mix of both; acquiring business partners with good bargain and productive resources.
THE EFFECT OF CELEBRITY ENDORSER AND PRICES ON THE JGLOW PRODUCT PURCHASE DECISION PROCESS Yudhi Koesworodjati; Meita Sapira
Jurnal Riset Bisnis dan Manajemen Vol. 16 No. 1 (2023): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v16i1.6437

Abstract

This research was conducted based on data on the increasing contribution of the creative industry sub-sector of Bandung City to PDRB in 2018 to 2020. The research method used is descriptive and verification method with a total sample of 100 respondents. The data analysis method used is multiple linear regression analysis, multiple correlation and coefficient of determination. The results showed that there was a positive and significant influence between celebrity endorser and price on the purchasing decision process. The magnitude of the influence of celebrity endorser and price on the purchasing decision process simultaneously is 53.4% and the remaining 46.6% is influenced by other variables not examined. Partially the magnitude of the influence of celebrity endorsers on the purchasing decision process is 9.4% and the influence of price on the purchasing decision process is 44%, so it can be concluded that the price has the greatest influence on the purchasing decision process.
pengaruh kualitas sistem informasi akuntansi, kompetensi sumber daya manusia dan sistem pengendalian intern pemerintah terhadap kinerja instansi Ruslina Lisda; ari anugrah ari
Jurnal Riset Bisnis dan Manajemen Vol. 16 No. 1 (2023): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v16i1.6454

Abstract

This Study aims to determine how much influence the quality of accounting information systems, human resource competencies and government internal control systems have on the performance of local government agencies. Data collection techniques were carried out through primary data with questionnaires. The population in this study were employees at the Dinas-Dinas di Pemerintah Kabupaten Belitung. The results show that partially the quality of the accounting information system affects the performance of the agency with an influence contribution of 25,1%, the competence of human resources affects the performance of the agency with a contribution of 17,3% influence, and the government’s internal control system affects the performance of the agency by influence contribution of 29%. The results of this study also show that simultaneously the quality of accounting information systems, human resource competencies and government intenral control systems have an effect on agency performance with a contribution of 71,4% influence.
ANALYSIS OF NETFLIX STREAMING SERVICES ON CUSTOMER LOYALTY IN INDONESIA Fernando; Fendy Cuandra
Jurnal Riset Bisnis dan Manajemen Vol. 16 No. 1 (2023): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v16i1.6517

Abstract

The increasingly rapid development of the economy and technology can affect people's daily lives. Purpose of this research is to test and analyze how much customer loyalty using Netflix is influenced by service quality and reputation mediated by customer trust and customer satisfaction in the Indonesian people. This study uses quantitative methods using descriptive statistics, then survey in this study was carried out by distributing questionnaires to the Indonesian people who were the object of research and the total sample that could be tested was 401 data. The research data was processed using the SmartPLS 3 application. Result data showed that all independent variables significantly affected customer loyalty of the Indonesian people, except quality of service on customer loyalty was not significant.

Page 9 of 18 | Total Record : 174

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