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Jurnal Ilmiah Manajemen Kesatuan
Published by Institut Bisnis dan Informatika Kesatuan
ISSN : 23377860     EISSN : 2721169X     DOI : https://doi.org/10.37641/
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI Kesatuan.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Pemasaran
Articles 1,608 Documents
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Digital Financial Literacy and Financial Behavior: Pathways to Inclusion and Resilience Sarlawa, Rita
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 6 (2025): JIMKES Edisi November 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i6.4460

Abstract

The rapid growth of digital financial services has made the ability to understand and use online money tools essential for everyday financial decisions. This systematic literature review explores how digital financial literacy affects behaviors related to saving, spending, investing, and borrowing. This systematic literature review addresses these shortcomings by consolidating findings from 35 empirical studies published between 2010 and 2025. Following PRISMA 2020, the review identifies, evaluates, and thematically synthesizes quantitative, qualitative, and mixed-method research obtained through a rigorous search in a major academic database. Results show that higher digital financial literacy consistently promotes regular saving, disciplined budgeting, confident and diversified investing, and more responsible credit use. The positive effects are strongest for saving and investment, while spending and borrowing outcomes are more context-dependent, influenced by self-control, psychological biases, gender, income, and regulatory support. Seamless digital transactions can encourage impulsive spending or over-indebtedness when literacy is insufficient or safeguards are absent. These findings underscore the need for standardized digital financial literacy education within national inclusion strategies, gender-sensitive training programs, and fintech designs that incorporate behavioral nudges and fraud prevention features.
E-Recovery Service Quality and E-Loyalty in Indonesian Online Travel Agents Subandi; Simarmata, Juliater; Sihombing, Sarinah; Rachmatsyah, T. Herry
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 6 (2025): JIMKES Edisi November 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i6.4463

Abstract

Indonesia’s travel industry has undergone rapid digital transformation, with online travel agents  emerging as key platforms due to increasing internet penetration, improved digital infrastructure, and rising consumer demand for fast and convenient travel services. This shift has intensified competition, making service quality and effective recovery mechanisms critical for maintaining customer loyalty. This study aims to empirically analyze the effect of e-recovery service quality on e-loyalty, mediated by e-service recovery satisfaction and e-trust among online travel agent customers in Indonesia. Using a descriptive quantitative approach, the study employed SEM-PLS with SmartPLS 3.0 and SPSS 23, involving 150 purposively sampled respondents. The results reveal that e-recovery service quality positively affects e-loyalty, e-service recovery satisfaction, and e-trust. Additionally, e-service recovery satisfaction positively influences e-trust, and e-trust positively impacts e-loyalty. However, e-service recovery satisfaction does not directly affect e-loyalty. In terms of mediation, e-trust partially mediates the relationship between e-recovery service quality and e-loyalty, while e-service recovery satisfaction does not mediate this relationship. Managerially, the study suggests that online travel agent managers should improve compensation policies, such as providing vouchers or points, and enhance service recovery features to ensure quick, user-friendly, and informative problem resolution.
The Effect of Motivation, Discipline, and Work Environment on Teachers’ Performance through Organizational Commitment Wijayaningsih, Rini
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 6 (2025): JIMKES Edisi November 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i6.4492

Abstract

Improving teacher performance remains a major challenge in the education sector, especially when resources are limited. This study aims to analyze the direct and indirect effects of motivation, discipline, and work environment on teacher performance through organizational commitment as a mediating variable. The research used a quantitative approach with a census method involving all teachers in one educational institution. Data were collected through questionnaires and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS software. The results show that motivation, discipline, and work environment have significant positive effects on organizational commitment and teacher performance. Organizational commitment also significantly mediates the relationship between the three independent variables and performance, with partial mediation occurring in each path. The model explains 59.8 percent of the variance in commitment and 67.4 percent of the variance in teacher performance. These findings confirm that efforts to improve teacher performance will be more effective if schools first strengthen teachers’ sense of dedication and loyalty. School leaders are recommended to develop integrated programs that simultaneously enhance motivation, maintain positive discipline, and create a supportive work environment. This approach is expected to produce sustainable improvements in the quality of learning and overall school achievement.
Financial Digitalization on Operational Efficiency and Corporate Value in the Era of Industry 5.0 Ulfha, Sri Maria
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 6 (2025): JIMKES Edisi November 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i6.4493

Abstract

The rapid advancement of digital technologies has transformed financial operations worldwide, making financial digitalization a critical driver of efficiency, transparency, and value creation in the emerging era of industry 5.0. This study investigates the impact of financial digitalization on operational efficiency and corporate value within the context of industry 5.0. Using a qualitative research methodology, specifically a literature review (library research), the study explores the integration of digital financial technologies such as blockchain, artificial intelligence, and cloud computing into business operations. The results reveal that financial digitalization significantly enhances operational efficiency by automating processes, reducing costs, and enabling real-time decision-making. Additionally, it fosters corporate value creation by improving decision-making, transparency, and customer trust. However, challenges such as high implementation costs, cybersecurity risks, and organizational resistance to change were also identified. The study highlights the role of industry 5.0 in driving human-machine collaboration, where financial digitalization facilitates both operational improvements and long-term business value. The findings provide important insights for businesses, particularly in understanding the critical factors and barriers to adopting digital financial
Kaizen Culture and PM Leadership: Mediating Roles of Morality and Spirituality on Horenso Performance in Indonesian Garment Industry Kuswara, Galuh; Suryana; Senen, Syamsul Hadi; Yuniarsih, Tjutju
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 6 (2025): JIMKES Edisi November 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i6.4507

Abstract

A Kaizen work culture that emphasizes continuous improvement and performance-oriented leadership is considered capable of creating a productive, collaborative, and highly moral work environment. This study aims to analyze the influence of a Kaizen work culture and performance-maintenance leadership on Horenso performance, with morality and spirituality as mediating variables in the garment manufacturing industry at a specific company. This research approach used a quantitative method by distributing questionnaires to 75 employees in the warehousing department. Data analysis was performed using structural equation modeling with partial least squares to test the direct and indirect relationships between variables. The results indicate that a Kaizen work culture has a positive and significant effect on Horenso performance, both directly and through morality and spirituality as mediating variables. Similarly, performance-maintenance leadership was shown to have a significant influence on improving Horenso performance by strengthening moral and spiritual values within the workplace. The model explained 68.8 percent of variance in morality and spirituality and 84.2 percent in Horenso performance, with partial mediation effects. Findings indicate moral-spiritual values strengthen Kaizen and performance-maintenance leadership effectiveness in enhancing communication, coordination, collaboration in garment manufacturing.
Communication, Motivation, and Employee Performance: A Systematic Literature Review Sherren, Vincentia; Indra, Ricardo
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 6 (2025): JIMKES Edisi November 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i6.4528

Abstract

Human resources are considered one of the most crucial assets for ensuring long-term sustainability and competitiveness of any organization or company. Employees who deliver high-quality performance make a significant impact on the company’s growth and success. Recognizing this importance, this study presents a conceptual model to understand the key factors influencing employee performance within organizational settings. The model examines the effects of communication, work environment, incentives, leadership style, and motivation on employee performance. This conceptual framework was developed based on a systematic literature review conducted in accordance with the PRISMA 2020 guidelines to ensure transparency and methodological rigor. Relevant studies published between 2016 and 2024 were evaluated based on predefined inclusion and exclusion criteria. The findings suggest that effective communication, supportive work environments, properly designed incentive systems, and appropriate leadership styles work together to enhance employee motivation, ultimately improving performance outcomes. These results imply that organizations should prioritize communication training, develop conducive workplace conditions, implement fair and achievable incentive structures, and adopt leadership approaches that strengthen both extrinsic and intrinsic motivation. Collectively, these implications highlight the importance of integrating organizational, psychological, and managerial strategies to optimize employee performance and long-term organizational success.
Work-Life Balance and Digital Competence on Employee Retention with Employee Engagement as a Mediating Variable Sukajie, Bambang; Andriani, Rian
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 6 (2025): JIMKES Edisi November 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i6.4691

Abstract

Employee retention is a critical challenge for startups operating in dynamic labor markets. This study examines the effects of work-life balance and digital competence on employee retention, with employee engagement as a mediating variable. This study was conducted among 250 service sector employees in Jakarta, Bandung, and Yogyakarta. This study uses a quantitative approach employing SEM-PLS analysis. The results reveal that work-life balance positively influences employee engagement and employee retention. Similarly, digital competence significantly affects employee engagement and employee retention. Employee engagement itself strongly predicts employee retention and mediates the relationship between work-life balance and retention as well as digital competence and retention. These findings highlight that enhancing work-life balance and developing digital competence are essential strategies to foster employee engagement, which in turn strengthens retention. The study underscores the strategic role of employee engagement as a mediator in translating human resource practices into long-term commitment, offering practical insights for startups to maintain a productive, adaptive, and loyal workforce in competitive digital environments.
Risk Mitigation in Village Financial and Asset Management: Evidence from Boyolali Regency Purnama, Yunus Indra; Junaidi; Mahsun, Mohamad
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.4029

Abstract

The increasing allocation of village funds in Indonesia has raised concerns about the integrity and accountability of financial reporting at the village level. This study analyzed potential fraud risks in village financial reporting in Boyolali Regency using the fraud diamond framework, which includes pressure, opportunity, rationalization, and capability. A descriptive qualitative method was employed through content analysis of 115 villages in 10 districts based on document reviews, structured interviews, and expert evaluations. The study develops a semi-quantitative risk matrix to classify and map risks according to the frequency and impact of internal control weaknesses. The findings reveal systemic vulnerabilities throughout all stages of village financial management, from planning and implementation to reporting and asset accountability. Opportunity-related factors, such as lack of document verification, low transparency, and weak internal controls, are the main drivers of fraud risk. The dominance of village heads in decision-making and the limited technical capacity of village officials further increase fraud potential. This study proposes a comprehensive risk mapping model and practical recommendations, including strengthened verification mechanisms, enhanced human resource capacity, risk-based internal controls, digitalized reporting systems, and community oversight to promote preventive and accountable public financial governance at the village level.
Digital Economic Transformation on the Impact of SMEs in Developing Countries: A Literature Review Purno, Marhaendro; Ayyasy, Ahmad Nafis
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.4044

Abstract

The digital economic transformation has become the main catalyst for changes in the global economic structure, particularly in developing countries. This study aims to identify and analyze the impact of the digital economy on the growth, efficiency, and competitiveness of Micro, Small, and Medium Enterprises (MSMEs). Through a literature review of various academic studies, international organization reports, and policy publications, it was found that digitalization offers significant opportunities for MSMEs in terms of broader market access, operational efficiency through automation, and improved access to digital financial services. However, various challenges also arise, such as the digital divide, limited technological literacy, and uneven infrastructure. This study concludes that the success of SME digital transformation in developing countries heavily depends on the synergy between public policy, human resource capacity building, and investment in digital infrastructure. Thus, digital economic transformation is not only an inevitability but also a strategic opportunity to promote more equitable economic inclusion.
The Influence of Green Human Resources Management and Sustainable Environment on Organizational Performance Mediated by Corporate Social Responsibility Syamsunasir, Syamsunasir; Faeni, Dewi Puspaningtyas
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 5 (2025): JIMKES Edisi September 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i5.4105

Abstract

This study aims to determine the influence of Green Human Resources Management (GHRM) and Sustainable Environment on corporate social responsibility (CSR) -mediated organizational performance at financial industries. This study uses a descriptive statistical design with a quantitative approach. The population in this study is 400 employees of financial industries. The data used in this study used primary data collected directly from respondents through questionnaires and interviews with interviews. Sampling was done using the non-probability sampling method. After the calculation of the Slovin Formula, a minimum sample size of 80 employees/sample was obtained. This study uses descriptive statistical analysis methods, verifier analysis, data quality tests that include validity and reliability, hypothesis tests that include F and t tests, and determination coefficient tests that are processed using Smart PLS 4.0 software. The results show that GHRM has a positive and significant influence on organizational performance through CSR mediation, sustainable environment has a significant positive influence on organizational performance through CSR mediation, GHRM relationships mediated by CSR have a significant influence on organizational performance, sustainable environment relationships mediated by CSR are not significant on organizational performance, GHRM has a direct, negative and insignificant influence on organizational performance, and sustainable environment has a direct positive but not significant influence on organizational performance.

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