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Jurnal Teknik Industri Terintegrasi (JUTIN)
Published by Universitas Pahlawan Tuanku Tambusai
ISSN : 26208962     EISSN : 26208962     DOI : 10.31004jutin
Core Subject : Science, Engineering,
Decision Sciences, Operations Research & Management Energy Engineering Industrial & Manufacturing Engineering Mechanical Engineering
Jurnal Teknik Industri Terintegrasi merupakan jurnal yang dikelola oleh Program Studi Teknik Industri Fakultas Sains dan Teknologi Universitas Pahlawan Tuanku Tambusai yang menjebatani para peneliti untuk mempublikasikan hasil penelitian di bidang ilmu teknik dan teknik industri mencakup proses manufaktur, kegagalan dan rekayasa material, perawatan berbasis keandalan, keselamatan kerja, perancangan sistem kerja dan ergonomi, pengendalian dan penjaminan mutu, tata letak fasilitas, penelitian operasional, kewirausahaan dan pengembangan bisnis
Arjuna Subject : -
Articles 166 Documents
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Search results for , issue "Vol. 8 No. 3 (2025): July" : 166 Documents clear
Optimalisasi Pengelolaan Rak Recekan di Subdepartemen Groceries PT. XYZ Menggunakan Metode DMAIC Ashiddiqie, Mohamad Reza; Akbardin, Juang; Wulansari, Dwi Novi
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.45906

Abstract

This study examines display inconsistencies in bulk shelving at the Groceries Subdepartment of PT XYZ, a multinational retail company in Cibubur, West Java. Using a qualitative descriptive approach with the DMAIC method (Define, Measure, Analyze, Improve, Control), the research identified that 46% of products on bulk shelves experienced placement errors, including out-of-shelf products (18%), non-compliance with FEFO principles (16%), and defective products (11%). Root cause analysis using fishbone diagrams revealed issues in four aspects: human (insufficient staff training), method (lack of SOPs), process (inadequate labeling systems), and environment (inefficient shelf layout). Improvement implementations included regular training programs, SOP development, clear labeling systems, and shelf layout redesign. Results showed significant Improvements in operational efficiency and reduction in product arrangement errors, along with the establishment of a sustainable Control system to prevent similar problems in the future.
Review Aplikasi Access dengan Pendekatan Webqual 4.0 untuk Meningkatkan Kepuasan Pelanggan Puspitasari, Mariana Diah; Iswanto, Ary Putra; Astuti, Septiana Widi; Wicaksono, Adi
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.45911

Abstract

PT Kereta Api Indonesia (Persero) launched "Access by KAI," an updated version of their "KAI Access" train ticket booking app. This study assessed user satisfaction with the Access app using Webqual 4.0 dimensions: usability, information quality, and service interaction. Researchers surveyed 400 users, analyzing their responses descriptively. The findings indicate a very satisfied user base across all Webqual 4.0 dimensions. Information quality received the highest average score, followed by usability, and then service interaction. Overall customer satisfaction with the Access app was also very high, surpassing the scores of individual dimensions.
Analisis Tingkat Kepuasan Pengguna Jasa Terhadap Kualitas Kinerja Pelayanan Terminal Bus Anjuk Ladang, Nganjuk Prasetiyo, Ahmad Rendra; Saves, Faradlillah; Mawariza, Putri Suci
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.45950

Abstract

The bus terminal is a vital component in the transportation infrastructure system which plays an important role in supporting smooth passenger transportation. The Anjuk Ladang Terminal in Nganjuk Regency, as a type B terminal, has a strategic function in serving community mobility between cities within the province, city transportation and rural transportation. Based on field observations, several problems were found, such as limited waiting space, lack of cleanliness, and the presence of an inadequate bus fleet. This research aims to analyze the level of user satisfaction with the quality of service provided by the Anjuk Ladang Terminal. The method used is Importance Performance Analysis (IPA), which allows identifying service aspects that need to be improved. The research results show that the average satisfaction level of Anjuk Ladang Terminal service users reaches 93%. This percentage indicates that the majority of passengers are satisfied with the terminal's service performance, and that the terminal has succeeded in meeting or exceeding user expectations in terms of services and facilities available.
Implementasi Lean Six Sigma (DMAIC) Pada Aktivitas Distribusi Impor di PT. XYZ Fernandez, Aurelius Listone; Purnawan, Purnawan; Larutama, Wiku
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.45961

Abstract

PT.XYZ is a company engaged in the logistics sector, which has several lines of business. PT.XYZ is facing issues with trailer truck delays in the import distribution activities of one of its customers. The methods that can be used to address this issue is the application of Lean Six Sigma with the DMAIC approach. This research aims to apply Lean Six Sigma principles to improve the efficiency of import distribution activities using several tools such as Value Stream Mapping, fishbone diagrams, and 5W+1H. The research results show that the sigma value is 2.08. Some of the causes of the problems are due to several factors, namely human resources, methods, machines, and the environment, which are then improvised with questions about the problems that occurred, when, where, why, who, and how the problem could occur. The control stage is carried out by creating a form aimed at controlling the improved process.
Evaluasi Proses Pemilihan Vendor Paper Packaging Menggunakan Metode Analytical Hierarchy Process (AHP) Pada PT. XYZ Gunawan, Azriel Revanza; Sasmita, Asep Hadian; Larutama, Wiku
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.45962

Abstract

PT. XYZ is a trading company engaged in the multinational distribution of packaging products. To support the sustainability of its operations and performance, PT. XYZ is required to select vendors that can optimally meet its needs. However, in practice, the company does not yet have a standardized method or clear criteria for vendor selection, relying solely on price considerations. This condition may lead to inaccurate decision-making, which can negatively affect company performance. This study aims to evaluate the paper packaging vendor selection process at PT. XYZ using the Analytical Hierarchy Process (AHP) method. The results indicate that price is the most dominant criterion in the decision-making process, with a weight of 0.377. Among the five vendor alternatives analyzed, Vendor B was identified as the most suitable choice, with the highest priority weight of 0.232. These findings are expected to serve as a reference for the company in adopting a more structured and objective vendor selection process in the future.
Implementasi K3 pada Proses Welding di PT Chandra Nugerah Cipta Menggunakan Metode HIRARC Rahman, Andhika Nur; Fitra, Adi; Intani, Arvita Emarilis
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.45965

Abstract

Welding is one of the high-risk work activities in the manufacturing industry, including at PT Chandra Nugerah Cipta. This study aims to identify potential hazards, assess risk levels, and provide technical recommendations to reduce the risk of work accidents in the welding area using the HIRARC (Hazard Identification, Risk Assessment, and Risk Control) method. The research was conducted qualitatively through observation, interviews, and documentation. The results identified 20 potential hazards, categorized into 4 extreme risks (20%), 5 medium risks (25%), and 11 low risks (55%). After implementing risk controls through engineering controls, administrative controls, and the provision of personal protective equipment (PPE), the number of work accidents decreased by 64% within three months. The HIRARC method proved effective in improving workplace safety and fostering a safer work culture.
Studi Perbandingan Perilaku Struktur Shear Wall dan Base Isolation Type Lead Rubber Bearing pada Rumah Sakit di Surabaya Permana, Dimas; Sutriono, Bantot; Rochmah, Nurul
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.46008

Abstract

Surabaya is an earthquake-prone area due to its location on an active fault zone, namely the Kendeng Fault Zone. Hospitals play a crucial role during disasters; therefore, a strong structure is required to withstand various loads, including seismic loads. This study aims to compare the structural behavior of a hospital building using shear walls and a base isolation system with Lead Rubber Bearings (LRB). The comparison was carried out through modeling of both the existing structure and the modified structure using ETABS v.22 software. The results show that the structure with base isolation has smaller inter-story drifts and P-Delta effects, especially on the upper floors. The base isolation system is also more effective in damping seismic forces, maintaining structural stability, and enhancing building safety. Based on the analysis, the LRB base isolation system proves to deliver better structural performance compared to the shear wall system in resisting earthquake loads.
Analisis Campuran Agregat AC-BC dengan Substitusi Limbah Polyethylene Terephthalate dengan Filler Semen Bintang, Audito; Hartatik, Nurani; Fatmawati, Laily Endah
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.46045

Abstract

Indonesia generated 4.14 million tons of plastic waste in 2021, making it the second-largest plastic waste contributor in the world. One type of plastic, Polyethylene Terephthalate (PET), is particularly difficult to decompose and has negative environmental impacts. This study aims to analyze the use of PET waste in Asphalt Concrete–Binder Course (AC-BC) mixtures to improve pavement quality while reducing plastic waste. The method used involves analyzing the gradation of aggregate, asphalt, and PET waste mixtures based on the 2018 General Specifications of Bina Marga (Revision 2). PET waste was selected due to its high availability and durability. The results indicate that there is an ideal composition of aggregate, asphalt, and PET that meets the required gradation criteria. This study shows that PET waste can be utilized as a technically feasible asphalt mixture component and contributes to sustainable infrastructure development.
Analisis Kinerja Ruas Jalan Raya Babat Akibat Aktivitas Pasar Tradisional Babat Assyifa, Moh Zahdi; Tjendani, Hanie Teki
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.46077

Abstract

Babat-Bojonegoro Road, located directly in front of the Babat Traditional Market in Lamongan, is a 2/2-UD type road with a total width of 11 meters and a lane width of 5.5 meters. This road frequently experiences congestion, especially during peak hours such as in the morning and late afternoon, due to high activity levels around the market area. This study aims to evaluate the performance of this road segment using observational methods based on the Indonesian Highway Capacity Guidelines (PKJI) 2023. The analysis shows that the highest traffic flow reaches 2,842 vehicles per hour, with a traffic volume of 1,614.2 pcu/hour. The side friction is categorized as high, with 700 events per hour. The road capacity is recorded at 2,184 pcu/hour, with a free-flow speed of 32.76 km/h and an average travel speed of 24 km/h. Travel time is around 58 seconds. The degree of saturation is 0.73, and the level of service is rated C, indicating stable flow with limited maneuverability.
Analisis Sistem Antrean Pengisian Bahan Bakar di SPBU dengan Model Multi Channel Single Phase Setiawannie, Yuli
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.46144

Abstract

A queuing system can enhance operational performance by reducing customer wait times and increasing overall satisfaction. Gas station SPBU 14.203.1131 experiences high daily traffic, particularly from motorcycle riders, leading to long queues and customer discomfort. This study aims to analyze the queuing system at the station and identify the key factors contributing to prolonged wait times. The data were collected through a six-day observation of customer arrival patterns at the Pertalite refueling lane. The queuing model applied in this study is the Multi-Channel Single-Phase (M/M/S) model. The analysis indicates that the current system, which utilizes two servers, is not yet optimal. During peak hours (08:00–09:00 WIB), the average number of customers in the system ranges from 1 to 2 motorcycles, with an average waiting time of 0.6 minutes. To enhance service quality and reduce queuing, it is recommended to add an additional server during peak periods. This measure is projected to reduce the average waiting time to 0.41 minutes. Additional recommendations include improving resource efficiency and ensuring the availability of adequate fuel dispensing infrastructure at the station. 

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