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Jurnal Ilmu Manajemen Profitability
Published by Universitas Muhammadiyah Makassar
ISSN : 27146332     EISSN : 27146324     DOI : -
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Profitability: Jurnal Ilmu Manajemen [p-ISSN 2714-6332| dan e-ISSN 2714-6324] yang diterbitkan oleh Program Studi manajemen Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Makassar, jurnal ini menerbitkan artikel hasil penelitian dibidang Ilmu Manajemen. Jurnal ini menerbitkan studi penelitian yang menggunakan berbagai metode dan pendekatan kualitatif dan / atau kuantitatif dibidang manajemen. Jurnal ini bertujuan untuk mengembangkan konsep, teori, perspektif, paradigma, dan metodologi dalam ruang lingkup manajemen yang terbit dua kali dalam setahun yaitu bulan Februari dan bulan Juli. Adapun ruang lingkup Profitability: Jurnal Ilmu Manajemen meliputi Manajemen Keuangan, Manajemen Sektor Bisnis dan UMKM, Manajemen Sumber Daya Manusia, Sistem Informasi Manajemen, Manajemen Perbankan, Manajemen Perusahaan, Manajemen Lingkungan dan Audit Manajemen serta ilmu terapan Bisnis
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 308 Documents
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PENGARUH RELATIONSHIP MARKETING TERHADAP PENINGKATAN PENGUNJUNG PADA HOTEL HARPER PERINTIS MAKASSAR Rasyid, Muh Nur; Nuhung, Mahmud; Abdullah, Irwan; Pratiwi Hamzah, Ayu Indah
Jurnal Ilmu Manajemen Profitability Vol. 4 No. 2 (2020): AGUSTUS 2020
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/profitability.v4i2.3778

Abstract

This study aims to analyze the influence of Relationship Marketing on increasing visitors to the Makassar Pioneer Harper Hotel. The type of research used in the study is simple linear regression. The population in this study were visitors to the Makassar Pioneer Harper Hotel in 2019, and the study sample totaled 99 respondents. The results of this study indicate that the variable relationship marketing can increase the number of visitors at the Makassar Pioneer Harper Hotel because relationship marketing is partially tested with the results of t test of 8,436> t table 1.98472 means that there is an influence between x and y and a significant value of 0,000 <0,05 so that it can be said that there is an effect of variable relationship marketing on the variable increase in visitors.
PENGARUH KEBIJAKAN KREDIT TERHADAP KINERJA KEUANGAN KOPERASI KARYAWAN CLARO HOTEL MAKASSAR (PERIODE TAHUN 2014-2018) Nasrullah, Nasrullah; Kahar, Kahar; Azizah, Nurul
Jurnal Ilmu Manajemen Profitability Vol. 4 No. 2 (2020): AGUSTUS 2020
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/profitability.v4i2.3780

Abstract

Analisis Kebijakan Kredit pada suatu Koperasi yang penting, karena keberlangsungan suatu Koperasi tergantung pada kinerja Pengurus dalam mengelola Koperasanya. Untuk mengetahui kinerja Pengurus ersebut perlu melakukan analisis keuangan Koperasi melalui analisis rasio. Analisis rasio ersebut berupa perputaran piutang, rasio likuiditas, dan rasio profitabilitas, melihat dari data laporan keuangan Koperasi Karyawan Claro Hotel Makassar selama periode 5 tahun terakhir yaitu tahun 2014 sampai tahun 2018. Metode analisis yang digunakan adalah analisis linéaire sederhana, koefisien determinasi R2 dan uji t (parsial) dengan bantuan SPSS versi 17.0. hasil penelitian menunjukkan bahwa kebijakan kredit berpengaruh positif tidak signifikan terhadap kinerja keuangan koperasi karyawan claro hotel makassar (periode tahun 2014-2018).
PENGARUH EFEKTIFITAS DAN EFISIENSI KERJA TERHADAP KINERJA PEGAWAI PADA KANTOR KECAMATAN BANGGAE TIMUR SYAM, SHOFIANA
Jurnal Ilmu Manajemen Profitability Vol. 4 No. 2 (2020): AGUSTUS 2020
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/profitability.v4i2.3781

Abstract

To get a maximum result or an effective and efficient team work certainly requires good communication between individuals in an organization. Effectiveness Is a measure of an organization in achieving better work processes in completing tasks. Work efficiency is the best comparison between the work done and the results achieved by the work in accordance with those targeted both in terms of quality and results. The research conducted at the East Banggae Sub-district office uses multiple linear regression analysis methods. The study was conducted for 3 months, from January to March 2020. The results showed that: 1) there was a significant effect of effectiveness on the Performance of Employees at the East Banggae District Office, partially, 2) there was a significant effect of Work Efficiency on the Performance of Employees at the East Banggae District Office, partially, 3) there was a significant influence between effectiveness and efficiency of work on employee performance at the East Banggae sub-district office simultaneously and the results show that the value of the two variables affect the achievement of optimal employee performance.
KUALITAS PELAYANAN ADMINISTRASI PEMASANGAN LISTRIK BARU PADA PT. PLN (PERSERO) AREA MAKASSAR SELATAN Rachman, Siswati
Jurnal Ilmu Manajemen Profitability Vol. 4 No. 2 (2020): AGUSTUS 2020
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/profitability.v4i2.3782

Abstract

The purpose of this study is to determine the Quality of Administrative Services is applied in the Installation of New Electrical at PT. PLN (Persero) Area Makassar South. And find out the Constraints faced in providing Quality Administration Services Installation of New Electrical at PT. PLN (Persero) Area Makassar South. Type and design in this study uses descriptive quantitative, which describes the phenomenon of the quality of administrative services the installation of new electrical at PT. PLN (Persero) Area Makassar south. The results of the research show that the administrative Services are one of the types of services provided by PT.PLN (Persero) to the customer, which is of course a major concern of the company to maintain the company's image in the eyes of customers. Administrative services provided include administrative services the installation of new electrical, the addition of electrical power and electrical connections while. The whole of the process of providing administrative services, which allow contact Between customers and employees more and more, so that the administrative services rendered vulnerable to the complaint given to the customer due to dissatisfaction with the service provided. Customer dissatisfaction with the services provided, the course will have an adverse impact on the company. Therefore, to avoid such things, then the company should provide quality service. The indicators used to measure service quality are tangible, Reliability, Responsiveness, Assurance, Empathy
PROSEDUR PENJUALAN ALAT BERAT (TOYOTA FORKLIFT) PADA PT TRAKTOR NUSANTARA CABANG MAKASSAR Firdaus, Ahmad
Jurnal Ilmu Manajemen Profitability Vol. 4 No. 2 (2020): AGUSTUS 2020
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/profitability.v4i2.3793

Abstract

This research paper was identified to measure procedure of sales of Heavy Equepment (Toyota Forklifts) at PT Traktor Nusantara branch Makassar. Furthermore this research used qualitatives descriptive method which described the observations and analyzes data. This research paper was the result of research conducted on 04 May to 25 May 2018. The results showed that the procedure of sale of Heavy Equepment (Toyota Forklifts) at PT Traktor Nusantara branch Makassar was in accordance with SOP (Standard Operational Co mpany). Documents and records used in the transaction of cash and credit sales at Pt Traktor Nusantara Makassar Branch was already effective, it can be seen from the documents and records that are used already complete, from ordering goods, credit, filing receipts, invoice, as well as documents of proof of delivery of the goods. As for the abstacles faced in the process of sale of heavy equipment, namely the process of payments made by the customer is often too late. The goods have arrived at the payout process is not finished
AUDIT KEPATUHAN PENGELOLAAN PIUTANG DALAM MEMINIMALISIR PIUTANG TAK TERTAGIH (Studi Kasus PT Bank Negara Indonesia (Persero) Tbk Cabang Makassar) Ismawati, Ismawati; Naidah, Naidah; Razak, Linda Arisanty
Jurnal Ilmu Manajemen Profitability Vol. 4 No. 2 (2020): AGUSTUS 2020
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/profitability.v4i2.3794

Abstract

This research aims to know the application of the compliance audit in the management of accounts receivable accounts receivable to minimise not collectible at PT. Bank Negara Indonesia (Persero) Tbk. Makassar Branch. Methods of analysis used in this study is a qualitative method of analysis. In this case the researchers are using a risk-based audit approach, i.e. audit approach where checking is done against the harmony between the policy and the procedures are carried out with the provision of regulation. So, PT Bank Negara Indonesia (Persero) Tbk. Makassar Branch should be in line with regulations or procedures that have been held by Bank Indonesia (BI) in terms of financing. Based on the results of the study, pointed out that Compliance Audits conducted by the Director of compliance and Compliance Work Unit PT Bank Negara Indonesia (Persero) Tbk. Makassar Branch has gone well in accordance with the duties and those powers and keep independensinya properly because it had working guidelines, systems and procedures of work refers to the provisions of the applicable legislation. As well as in terms of the management of accounts receivable to the customer were in accordance with the applicable procedures. Each of these stages did not escape from the supervision of the compliance group so that each part or section associated on the stage professionally responsible.
PENGARUH LINGKUNGAN KERJA, DISIPLIN KERJA DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWA PADA PT. MAPPADECENG JAYA LESTARI KOTA PAREPARE Hartati, Hartati
Jurnal Ilmu Manajemen Profitability Vol. 4 No. 2 (2020): AGUSTUS 2020
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/profitability.v4i2.6540

Abstract

This research is (1) To find out Racially the environmental conditions here are disciplined and the motivations are affected by kiveda kavawan Rada PT.  Mappadeceng lavalenstari Keta Parenare.  (2) To determine simultaneously the influence of the work environment, work discipline, and work motivation on employee performance at PT Mappadeceng Jaya Lestari, Parepare City, the data collection technique that the researcher used in this research is.  sksevation, questionnaire, documentation and literature study Sebazainopopulation dalom.  In this research, the researchers took a group of employees at PT MaRradecang Java Lestari, which totaled 48 people. As a result of this research,  this research is limited and energy-intensive, so in this study, a sampling technique was used, namely saturated sampling (census).  where seous anota RORulation of small dual education.  Denzau as stated by Sample in this study is 48. Prague.  The results of this study show that (1) the environmental variable (X) has a partial and significant effect on the performance of the employees of PT Marpadecang Jaya Lestari, Kota Paregare with TU 2,505 < TA 2,015 and the level of physical acuity kasil data 0.05.  (1,05 (sig = Vaushal work notification X) partially and significantly influence the performance of employees of PT Mappadecang Java Lestari, Parepare City with t of 0.05 (3ig = 0.000 < 0.05).  (4).  Work environment variable CX), work discipline variable (X) to work performance variable (Y) where F with a probability value of 0.000 which means that in the crater a significant value of 0.05 (5) R zgiare or R squared obtained 0SS means 55 5s penzanub rk environment X), work discipline (X) and metvasikada X) 1 to work performance BY) While the rest of 41.5 a is influenced by other variables not included in this study 4,090 > from 2,015 and the level of significance is smaller
The Influence of Trust, Security and Convenience on Consumer Satisfaction of J&T Express, Bima Regency Linda, Nurlinda; Muhajirin, Muhajirin
Jurnal Ilmu Manajemen Profitability Vol. 8 No. 1 (2024): FEBRUARI 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/profitability.v8i1.11052

Abstract

The purpose of the study is to determine and analyze the effect of trust, security and convenience on customer satisfaction for J&T Express, Bima Regency. This research is an associative research using quantitative data from primary data sources. The research instrument used a Likert scale questionnaire. The research population is all consumers who use J&T Express services in Bima Regency whose exact number is unknown (Unknown Population), so that a sample of 96 respondents uses a purposive sampling technique. Data collection techniques using observation, literature study questionnaires. Data analysis techniques using validity test, reliability test, classic assumption test, multiple linear regression analysis, multiple correlation coefficients, determination test, t test and f test. The results of the study stated that trust, security and convenience had an effect on consumer satisfaction for J&T Express, Bima Regency.
Role of Customer Relations Activities of PT.PLN (Persero) ULP Daya in Improving Business, Customer Satisfaction, and Assessing Service Quality Performance Mappatompo, Andi; Suarni, Agusdiwana; Indrawaty, Sri Mulyani
Jurnal Ilmu Manajemen Profitability Vol. 7 No. 2 (2023): AGUSTUS 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/profitability.v7i2.11939

Abstract

The purpose of this research is to conduct a qualitative study aimed at understanding the role of PT. PLN (PERSERO) ULP DAYA in enhancing customer satisfaction and evaluating service quality performance. The sample for this study was collected from the PLN office located at Jl. Batara Bira No. 3, Pai, Kec. Biringkanaya, Makassar city. The research was conducted at PT. PLN (Persero) ULP DAYA, which serves as a benchmark for the performance of PT. PLN (Persero) ULP DAYA and involves direct interactions with customers beyond administrative aspects. The methodology employed by the author is qualitative, employing data collection techniques including interviews, observations, and literature review. The sampling technique used in this study was the snowball technique. Data analysis encompassed data reduction, data presentation, and drawing conclusions. The research findings indicate that PT. PLN (Persero) ULP DAYA demonstrates a comprehensive understanding of attitudes and benchmarks for superior service. The organization strives to uphold its commitment to consumers/customers by fostering strong customer relations. Despite encountering various challenges, the service performance delivered by PT. PLN (Persero) ULP DAYA is considered commendable and satisfying. However, the level of satisfaction bestowed upon customers has not reached its full potential and does not cover all service dimensions, which encompass reliability, responsiveness, empathy, assurance/guarantee, and physical appearance. This situation arises due to ongoing complaints and grievances voiced by customers themselves, primarily concerning the perceived incompetence and insufficient responsiveness of PT. PLN (Persero) ULP DAYA in addressing customer needs. This issue is notably related to service quality performance, particularly in terms of responsiveness and empathy.
Analysis of the Effectiveness of the Government’s Social Food Assistance Program in Medan City: Community Poverty Review Study Damara, Muhammad Deni; Saragih, Elisa Clara; Sitanggang, Novita Hotma Uli; Sinambela, Rut Afentina; Br. Ginting, Hilkia Natasya; Nasution, Armin Rahmansyah
Jurnal Ilmu Manajemen Profitability Vol. 8 No. 2 (2024): AGUSTUS 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/profitability.v8i2.13103

Abstract

Penelitian ini bertujuan untuk menganalisis efektivitas program bantuan sosial pangan pemerintah di Kota Medan dengan menggunakan studi wawasan kemiskinan masyarakat. Metode pengumpulan data yang digunakan dalam penelitian ini yaitu deskriptif kualitatif dengan menggunakan data sekunder yang diperoleh dari Badan Pusat Statistik (BPS). Adapun data yang digunakan untuk dijelaskan dalam penelitian ini adalah 1) Jumlah keluarga penerima manfaat program bantuan sosial pangan pemerintah di Kota Medan. 2) Realisasi anggaran program bantuan sosial pangan pemerintah di Kota Medan. 3) Tingkat kemiskinan masyarakat di Kota Medan. Hasil penelitian ini menunjukkan bahwa 1) Efektivitas program bantuan sosial pangan pemerintah di Kota Medan pada tahun 2019 hingga 2021 masih tergolong belum efektif dan efisien. 2) Program ini dapat dikatakan program yang kurang efektif dan efisien karena program tersebut kurang membantu masyarakat dalam peningkatan perekonomiannya.

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