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Contact Name
Iqbal Rosyidi
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jki@kemenparekraf.go.id
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jki@kemenparekraf.go.id
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Wisma Antara Lantai 18 Jalan Medan Merdeka Selatan No.17 Jakarta 10110
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INDONESIA
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia
ISSN : 19079419     EISSN : 26859076     DOI : -
Core Subject : Humanities, Social,
Jurnal Kepariwisataan Indonesia : Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia diterbitkan dua nomor dalam setahun yaitu setiap bulan Juni dan Desember oleh Direktorat Kajian Strategis, Deputi Bidang Kebijakan Strategis, Kementerian Pariwisata dan Ekonomi Kreatif/ Badan Pariwisata dan Ekonomi Kreatif. Jurnal Kepariwisataan Indonesia memuat hasil-hasil penelitian baik secara empiris, pengembangan teori, kajian, serta pemikiran dalam bidang kepariwisataan yang memenuhi kaidah ilmiah. Fokus dan ruang lingkup jurnal meliputi : 1. Bidang Destinasi dan Infrastruktur Pariwisata, meliputi Wisata Bahari dan Pesisir, Pariwisata Berkelanjutan, Ekowisata, Wisata Perbatasan, Pola Perjalanan Wisata, dan topik lainnya yang relevan dengan pengembangan destinasi dan infrastruktur wisata 2. Bidang Pemasaran Pariwisata, meliputi Komunikasi Pemasaran, Perilaku Wisatawan, dan topik lainnya yang relevan dengan pemasaran pariwisata 3. Bidang Industri dan Investasi Pariwisata, meliputi Bisnis Pariwisata, Teknologi dan Informasi Bisnis Pariwisata, investasi pariwisata, dan topik lainnya yang relevan dengan industri dan investasi pariwisata 4. Bidang Sumber Daya Manusia dan Kelembagaan, meliputi Perencanaan dan Kebijakan Kepariwisataan, Tenaga Kerja Pariwisata, hubungan antar lembaga, dan topik lainnya yang relevan dengan SDM dan Kelembagaan kepariwisataan
Articles 135 Documents
Model Pengembangan Interpretasi Pariwisata Edukasi di Museum Kota Makassar Ilham Junaid; Muhammad Dzakwan Mufadhdhal Ilham; Muhammad Yusuf Saharuna
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 16 No. 2 (2022): December 2022
Publisher : Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v16i22022.216-236

Abstract

This study aims to describe the form of interpretation implemented at the Makassar city museum and analyze the efforts to implement the museum as an educational tourist attraction through the concept of interpretation. This study applies a qualitative methodology at the Makassar city museum in the April˗May 2022 period. The results showed that the Makassar city museum staff had implemented personal and nonpersonal interpretations in supporting the museum's function as historical and cultural preservation and an educational tourist attraction. However, museum staff consider several aspects required for the practice of interpretation. For example, visitors exploring the collection without being guided by museum staff can reduce the quality of the tourist experience. Museum staff should also evaluate issues such as museum collections that do not have information labels and labels that are too short and unclear and do not use international language. This study proposes five models of interpretation development, i.e., a digital-based information management model (website and social media); models of strengthening cooperation and partnerships; nonpersonal interpretation identification and evaluation model; model of integration of personal and nonpersonal interpretation; and collaboration and partnership models. This research enhances the urgency of interpretation in supporting education-based tourism. The museum offers an experience for visitors to see cultural artifacts of historical value and carry out educational activities and experiential learning while travelling.
Faktor yang Memengaruhi Niat Wisatawan Jabodetabek Kembali Ke Pulau Bali Semasa Covid-19 Fahmi Idris Audina; Theodosia C. Natalia; Diena Mutiara Lemy; Meitolo Hulu
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 16 No. 2 (2022): December 2022
Publisher : Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v16i22022.186-202

Abstract

The purpose of this research is to analyze the effect of motivation, travel constraints, and destination image on Greater Jakarta tourists’ revisit intentions to Bali during the Covid-19 pandemic. This study emphasizes four variables consists of tourist motivation (X1), travel constraints (X2), destination image (Z), and revisit intention (Y). Purposive sampling collects 297 respondents who lived in Greater Jakarta and visited Bali during the Covid-19 pandemic. This study uses the PLS-SEM analysis technique to identify the influence between variables. The results showed that tourist motivation had a positive and significant effect on the destination image and the revisit intention. Contraryly, travel constraints had a negative and significant effect on destination image and revisit intention. With this research, tourism businesses can use the findings of this study as a reference when developing Bali tourism marketing strategies
Recipe for The Global Plate: Policy Recommendation to Globalise Indonesian Culinary Arts Yusuf Kadarisman
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 16 No. 2 (2022): December 2022
Publisher : Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v16i22022.117-137

Abstract

Low Indonesian culinary exports indicate that Indonesian cuisine is not well-known internationally. Culinary promotes national identity, multiethnic cultures, and tourism. On the other hand, tourism exposes local culinary practices and can become a country's international brand. Furthermore, culinary relevance to public diplomacy is recognized. Through these connections, Indonesia can utilize gastro diplomacy to capture the global culinary arts market. Indonesia can learn from Thailand and South Korea how to implement the program more effectively by using the policy transfer framework. Thailand programs addressed various elements that must be developed when opening an overseas culinary arts business. They involved governmental and non-governmental agencies because the programs are board. The South Korean program was more formalized than the Thai programs by enacting a specific law and establishing a distinct organization to oversee the program’s execution. In addition to the healthy image of South Korean cuisine and the global trend toward healthier lifestyles, South Korea's program rode the Korean pop culture wave, which set the stage for the success of the program. Based on the analysis, the recommended model for Indonesia’s program implementation consists of six components in terms of menu and target diners, regulation, responsible organizations and coordination, goals, financing sources, and personnel.
The Influence of Service Quality And Perceived Value on Customer Loyalty in Toraja Cultural Sites Grace Permatasari Tandipayuk; Terry Kakeeto-Aelen
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 16 No. 2 (2022): December 2022
Publisher : Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v16i22022.103-116

Abstract

Indonesia has been blessed with cultural, natural, and historical resources, all of which offer Indonesia the opportunity to become one of the key tourist destinations in the world. Toraja, as one of the top tourist destinations in Indonesia, must be able to deal with increasing demands regarding service quality in the destination, attract tourists, and encourage repeat visits of tourists. The purpose of this study was to investigate the service quality levels in the Toraja cultural heritage sites and to establish how these might affect the perceived value of the tourists and their loyalty towards the service. The SERVQUAL model was used to measure service quality in the Toraja cultural heritage sites. A mixed methodology was used in this research. Quantitative methods used to collect data from local and foreign tourists visiting the sites during the data collection period. Qualitative methods used to collect data through semi-structured interviews. The results show service quality had a significant influence on tourists’ perceived value and customer loyalty in the cultural heritage sites of Toraja. The service quality dimensions that had a significant influence on tourists’ perceived value, and customer loyalty was responsiveness, empathy, and reliability. Tangibles and assurance did not have a significant influence on tourists’ perceived value and customer loyalty
Analisis Sektor Pariwisata Provinsi Nusa Tenggara Barat dan Dampak MotoGP Mandalika Taupikurrahman Taupikurrahman; Endan Suwandana
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 16 No. 2 (2022): December 2022
Publisher : Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v16i22022.78 - 100

Abstract

The tourism industry in West Nusa Tenggara (NTB) province continues to develop with the construction of the KEK (Special Economic Zone) Mandalika and the performance of international events. The MotoGP event was expected to have an economic impact on NTB province and the nation. This study analyzes the role of tourism industry in NTB province by focusing on the 2022 MotoGP event in Mandalika on the economy of NTB province and other provinces in Indonesia. The research method used in this study was the Inter-Regional Input Output (IRIO) method. One of essential findings from this research was the role of the tourism industry in the economy of NTB province, which was still relatively small, nevertheles, tourism was considered as a key and potential industry in the future. The MotoGP event impacts on the formation of an output of IDR606,92 billion, added values of IDR315,94 billion, labor wages of IDR137,67 billion, and potential taxes of IDR14,25 billion. The spillover impact on the other provinces was still relatively small. With that impact on the economy, international events must be held regularly. For future research, some sources of shocks to government spending and investment may be interesting to be studied
Analisis Stakeholders Dalam Pengembangan Kawasan Strategis Pariwisata Kabupaten Wonosobo Zam Zam Masrurun; Dyah Meutia Nastiti
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 17 No. 1 (2023): June 2023
Publisher : Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v17i12023.99-118

Abstract

Stakeholders are one of the essential elements in maintaining competitiveness in efforts to manage tourism destinations. They are the main factor in the dynamics and development of the current tourism market. This study aimed to identify, classify, and describe the relationship between the stakeholders involved in the development of the Tourism Strategic Area in Wonosobo Regency. Data and information through field observations, in-depth interviews, and literature studies. The analysis technique in this study used a stakeholder mapping method approach. The sample in this study was forty-eight stakeholders determined based on the purposive sampling technique. The study result is an indication that twenty-eight stakeholders had a high interest in the development of the area. There were three key players or stakeholders with the most crucial roles and involvement in the area, i.e., two stakeholders in subject groups, five stakeholders in the context setters, and eighteen others in crowd groups. In addition, the research revealed five model schemes and relationships between stakeholders from government, private, and community groups. The success of the development of the Tourism Strategic Area in Wonosobo Regency determines the effectiveness and collaboration between the stakeholders. So, therefore, it would require commitment and synergy between institutions in conducting communication, coordination, and cooperation between agencies/institutions
Analisis Spasial Pengembangan Kawasan Wisata Air Terjun Andawe di Desa Matahori, Kecamatan Padangguni, Kabupaten Konawe Taufik; Osu Oheoputra Husain; Jamal Mukaddas; Jabal Arfah
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 17 No. 1 (2023): June 2023
Publisher : Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v17i12023.49-63

Abstract

Spatial analysis of the research on the development of the tourism area in Andawe waterfall at Matahori village aims to determine the direction of the use of space in the tourism area. Based on the administrative location, it is around a forested area, so guidance is needed regarding the ability of the land around the tourism area to remain everlasting and sustainable. The method used spatial overlay analysis based on geographic conditions, including land usage, slope, soil type, and rainfall in Matahori Village. Based on the results of determining the geographical conditions, a quantitative analysis used the scoring method to determine the development potential of the land in the tourist area of ​​the Andawe waterfall. According to the study’s results, the tourism area of ​​the Andawe waterfall has a high and bit high level of land development opportunities. Facilities and infrastructure can be built to support tourism activities when land development opportunities are high. Meanwhile, a sufficiently high-level development of land management is required to protect and preserve natural resources. The direction of the tourism development concept at the Andawe waterfall is more recommended for the development of joint tourism
Mengurai Pengalaman Positif Tamu Saat Menginap di Sheraton Senggigi Beach Resort: Bukti Dari Ulasan TripAdvisor Ahmat Setiawan; Febrian Humaidi Sukmana
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 17 No. 1 (2023): June 2023
Publisher : Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v17i12023.64-84

Abstract

Customer reviews on the internet play an essential role in generating opinions in electronic Word-of-Mouth (eWOM); This review serves as an online communication tool that significantly influences the perception of the following potential user. The purpose of this study is to understand the opinions that often appear in actual customer reviews that give an Excellent and Very Good rating. This study collected 1.515 online review data from the Tripadvisor website using automated web data mining techniques. Next, we used the JMP Pro 14 software to parse and visualize the research data at the analysis stage. The data shows that the most critical customer satisfaction lies in non-physical services, namely "staff" services, where most of the reviews express the meaning of being very satisfied with the services provided by the staff. Meanwhile, in the aspect of physical attributes, there is an important note, namely the "room" aspect, where this term is used to refer to complaints of bedrooms and bathrooms that are old and dirty enough to require renewal. Physical attributes, such as pool, breakfast, beach, and restaurant, are satisfactory because they can meet customer expectations
Partisipasi Masyarakat Desa Tuafanu Dalam Pembangunan Pariwisata Pantai Oetune, Kabupaten Timor Tengah Selatan Rendra Umbu Leha Kulandima; Aldi Herindra Lasso
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 17 No. 1 (2023): June 2023
Publisher : Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v17i12023.119-131

Abstract

Community participation is essential in tourism development. The government plays a role in encouraging increased community participation. However, in practice, government involvement in management has the potential to have positive or negative impacts on community participation. The purpose of this study was to analyze the presence of the Tuafanu village community in the development of Oetune Beach tourism before and after being managed by the government. Through a qualitative descriptive method, this study examines the level of community participation in the development of the Oetune Beach tourist attraction. It is currently being managed by the government using the Arnstein participation ladder. The results of the study show that the participation of the Tuafanu village community at the start of Oetune Beach tourism development was at the level of degree of power. In other words, community power dropped to a pseudo-participation level after the government managed Oetune Beach. Therefore, the government's role focuses a lot on physical development needs to be followed by efforts to increase community participation so that it is maintained and continues increasing so that sustainable tourism completes
Pemanfaatan E-Commerce dan Property Management System Dalam Kegiatan Bisnis Perhotelan di Era Revolusi Industri 4.0 Eko Yuli Sutrisno; Abdul Choliq Hidayat; Aftoni Sutanto
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 17 No. 1 (2023): June 2023
Publisher : Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v17i12023.85-98

Abstract

This research is motivated by a change in customer's habits in making hotel reservations online and the use of information systems in hotel operations in the era of the industrial revolution 4.0. Its purpose is to analyze how e-commerce and property management systems in hotel business activities in the 4.0 industrial revolution era. The method used is a qualitative descriptive approach. Data and information collection was at The Atrium Hotel and Resort, Gallery Prawirotaman Hotel, Grand Serela Yogyakarta, Novotel Suite Malioboro, and Cakra Kusuma Hotel Yogyakarta. This study concludes that online travel agents who are part of e-commerce are used in the hotel business because they can cut the reservation process and increase the range of hotel room sales. The property management system is used in the hotel business because it can facilitate the communication and data transfer process by integrating the departments within the hotel. Online travel agents and property management systems are part of a hotel management information system, namely enterprise resource planning (ERP). Both have functions and goals for the efficiency and effectiveness of hotel business activities so that service quality and profit can be achieved maximally in the era of the industrial revolution 4.0

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