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All Journal E-Journal of Tourism Jurnal IPTA Ekonomi Bisnis Jurnal Pariwisata Pesona Jurnal Kajian Bali Jurnal Master Pariwisata (JUMPA) Jurnal Pariwisata Khasanah Ilmu - Jurnal Pariwisata Dan Budaya Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Sinergitas PkM & CSR SEIKO : Journal of Management & Business International Journal of Social Science and Business Jurnal Humaniora : Jurnal Ilmu Sosial, Ekonomi dan Hukum Jurnal Mantik Tourism Scientific Journal Tourism: Jurnal Travel, Hospitality, Culture, Destination, and MICE Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Abdimas Berdaya : Jurnal Pembelajaran, Pemberdayaan dan Pengabdian Masyarakat JURNAL HOSPITALITI DAN PARIWISATA JURNAL ILMIAH GLOBAL EDUCATION Journal of Tourism Economics and Policy Bulletin of Community Engagement Prosiding Konferensi Nasional PKM-CSR Pusaka : Journal of Tourism, Hospitality, Travel and Business Event Journal of Business on Hospitality and Tourism Masyarakat Pariwisata: Journal of Community Services in Tourism Proceeding of International Conference on Entrepreneurship (IConEnt) TRJ (Tourism Research Journal) Taawun: Jurnal Pengabdian kepada Masyarakat Jurnal Ilmiah Pariwisata Open Access DRIVERset

Diena Mutiara Lemy

Universitas Pelita Harapan

Author-ID : 2427469

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PERSEPSI PENGUNJUNG TERHADAP LAYANAN PETUGAS DUNIA FANTASI â€“ TAMAN IMPIAN JAYA ANCOL Lemy, Diena Mutiara
TOURISM: Jurnal Travel, Hospitality, Culture, Destination, and MICE Vol 2 No 2 (2019): Tourism: Jurnal Travel, Hospitality, Culture, Destination, and MICE
Publisher : Jurusan Pariwisata Politeknik Negeri Kupang

Jakarta sebagai kota metropolitan dengan jumlah penduduk yang hampir mencapai 13 juta jiwa tidak terlepas dari tuntutan penyediaan kawasan rekreasi yang memadai bagi penduduknya. Kebutuhan masyarakat akan rekreasi sudah tidak dapat dihindari lagi, sehingga walaupun krisis ekonomi masih melanda Indonesia sejak tahun 1997, tempat-tempat rekreasi yang ada tetap dikunjungi oleh masyarakat. Taman Impian Jaya Ancol (TIJA) yang lebih dikenal dengan nama Ancol adalah salah satu tempat rekreasi yang paling populer di Jakarta. Sebagai dampak dari keadaan unit-unit rekreasinya yang berada dalam tahap maturity, TIJA menghadapi permasalahan yang cukup serius yaitu permasalahan yang berkaitan dengan jumlah pengunjung yang tentunya berpengaruh pada jumlah pendapatannya. Salah satu faktor penting untuk dapat bertahan yaitu melalui kualitas pelayanan yang baik. Dalam penelitian ini, penulis mengumpulkan data primer melalui kuesioner dan wawancara kepada pengunjung. Hasil dari penelitian ini merupakan persepsi dari konsumen terhadap pelayanan petugas Dunia Fantasi Ancol dan saran yang dapat diterapkan untuk meningkatkan kualitas layanan yang kemudian dapat meningkatkan jumlah kunjungan konsumen ke Dunia Fantasi Ancol.

Implementation of the Four Pillars of Sustainable Tourism Destinations in the Tourism Village of Kampung Keranggan, South Tangerang Hubner, Ira B.; Pramono, Rudy; Juliana, Juliana; Sitorus, Nova Bernedeta; Lemy, Diena M.
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 1 (2022): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i1.3639

Tourism must be directed to truly realize capacity, equity, empowerment and sustainability in building communities. Especially in the era of the pandemic, with the new normal, it is hoped that tourism can become one of the pillars of people's lives. Kampung Keranggan, located in South Tangerang, is one of the tourist villages that has been recognized by the Ministry of Tourism and Creative Economy as being in the "Developing" category. This study wants to examine how the implementation of tourism village development in Keranggan Village through the principles of sustainable tourism in accordance with the four pillars in Ministerial Regulation no. 14 of 2016 / Ministerial Regulation No. 9 of 2021, namely management, economic, socio-cultural and environmental sustainability. This study method is descriptive qualitative analysis, with data collection through interviews, field surveys and implementation of focus group discussions. From the study, it is identified that Kampung Keranggan has begun to implement the four pillars of sustainable tourism destinations, although there are still several aspects that need to be improved.

PENGEMBANGAN BUDAYA PENCAK SILAT SEBAGAI ATRAKSI PARIWISATA BUDAYA DI INDONESIA (STUDI PADA PERGURUAN PENCAK SILAT MERPATI PUTIH) Elang Kusumo; Diena Mutiara Lemy
Jurnal Pariwisata Pesona Vol 6, No 1 (2021): Edisi Juni 2021
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jpp.v6i1.5872

Traditional Indonesian martial art called Pencak Silat , as one of the nation's cultural assets, pencak silat is increasingly developing in Indonesian society, both from the sports and from the socio-cultural. The purposed of this research was conducted to determine the potential development of pencak silat at Merpati Putih as a cultural tourism attraction. The research was conducted on active and passive members (who had been members) of the Merpati Putih Pencak Silat (with total 612 of respondents). pencak silat “Merpati Putih” (known as PPS Betako Merpati Putih) was formed around the 1550s BC. This research used a qualitative descriptive method, with primary data from the results of the questionnaire, and enriched with secondary data obtained from the internet and several other sources to complement this research. This research used a qualitative descriptive method, explaining the situation and facts found in the field. To explore members' perceptions of the potential development of pencak silat “Merpati Putih” as a cultural tourism attraction, questionnaires, online observations and interview conducted on the members of PPS Betako Merpati Putih. Pencak silat “Merpati Putih” has the potential to be developed as a cultural tourism attraction, by developing and managing it more professional so that it becomes a cultural tourism asset in term of tourists interest.

Efektivitas Promosi Terhadap Peningkatan Penjualan di Maxx Cofee Benton Junction lusiana maribet manurung; Diena Mutiara Lemy
HOSPITALITI DAN PARIWISATA Vol 4 No 1 (2021): JURNAL HOSPITALITI DAN PARIWISATA
Publisher : PolimdoSains

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35729/jhp.v4i1.60

Effectiveness Of Promotion To Increase Sales In Maxx Coffee Benton Junction. Maxx Coffee is one of the local coffee shops under Lippo Group Company. This business does promotion to increase its sales. The purpose of this research is to identify the promotion strategies and analyze their effectiveness by using advertising, sales promotion, publication personal selling, and merchendise. This internship report uses the qualitative approach. The methods are interviewing the chosen respondents the understand the problem of the research and observing the promotion and respondents’ response toward it. The result of this research shows that promotion strategies by advertising, sales promotion, publication personal selling, and merchandise are effective to increase the sales.

The Potential of Capsule Hotel Service in Semarang Diena Mutiara Lemy; Elisabeth Heidi
E-Journal of Tourism Volume 6 Number 2 (September 2019)
Publisher : Centre of Excellence in Tourism Udayana University

In the last seven years, hospitality and tourism industry becomes one of the world’s fastest-growing industries (Carter, 2018). The data for this proposal are gathered from primary data (direct observation and questionnaires) and secondary data (online publications). Capsule Hotel Service provides capsule rooms for guests to stay, as well as one-stop-culinary The purpose of this feasibility research study is to see whether this business is feasible or not by looking at the marketing aspect.

MINAT TERHADAP KEBUTUHAN JASA TRANSPORTASI WISATA DI PULAU LOMBOK INDONESIA Diena Mutiara Lemy; Agnes Rustiani
Jurnal IPTA (Industri Perjalanan Wisata) Vol 7 No 1 (2019): Jurnal IPTA (July 2019)
Publisher : Department of Tour and Travel Studies, Faculty of Tourism, Udayana University

Lombok island is one of the priority destinations of the Special Economic Zone (SEZ) in West Nusa Tenggara, which the government is developing, especially in Kuta Madalika. The number of tourists out of the island of Lombok continued to increase, in 2016 reached 3,094,437 people. This data shows the existence of potential business needs that support tourism, whereas one of them is the need of tourism transportation services. This research was conducted to confirm the interest and need for tourism transportation in the form of buses at Lombok Island. The research study was conducted using a survey method with a questionnaire and supported by interviews. Based on the data collected, it can be concluded that the interests and demands for transportation services for Lombok island. The existence of tourist buses will support the development of tourism in the area.

Dampak Positif Ekonomi sebagai Hasil Tata Kelola Destinasi yang Berkelanjutan di Desa Kutuh Kawasan Pantai Pandawa – Bali Diena Mutiara Lemy; Kim Min Jun; Madeline Stefanie Tjang; Wu Lei Lei
JURNAL MASTER PARIWISATA Volume 07, Nomor 02, Januari 2021
Publisher : Magister Tourism Study, Faculty of Tourism, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JUMPA.2021.v07.i02.p07

The purpose of this research paper to identify the impact of sustainable tourism management towards the economic conditions of a community. In 2018, Pandawa Beach has won first rank for Indonesia Sustainable Tourism Awards (ISTA) in the field of economic utilization to local communities hence the author decided to use Pandawa Beach for the research. The qualitative data were collected from interviews and the quantitative data were collected from questionnaires. The method for analyzing the data is using descriptive analysis. The research result shows that sustainable tourism gives positive impacts towards the economic conditions on Kutuh Village. 72 people out of 90 are satisfied with the current economic welfare of the local community. The data is also valid because the AVE and CR results are all above 0.7 which means the results are acceptable. Keywords: sustainable tourism management, economic impact of tourism, Pandawa Beach Bali

Pengaruh COVID-19 Terhadap Operasional Dining Room Restoran Penyedia Hidangan Barat di Ruko Golden 8, Gading Serpong, Kecamatan Kelapa Dua, Tangerang Riesta Carmelia; Aurelie Carvina; Sindi Agustiana; Diena Mutiara Lemy
Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 15 No. 1 (2021): June 2021
Publisher : Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency Republic of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47608/jki.v15i12021.25-35

This study aims to find out the impacts, efforts, and constraints of restaurant managers in dealing with the Covid-19 pandemic and the new normal. The research method used is qualitative research with exploratory descriptive analysis. The population and samples used in this study were three people who manage the restaurant at Ruko Golden 8 Gading Serpong, Kelapa Dua District, Tangerang, each restaurant representing one person to be interviewed. The results of this study revealed that the Covid-19 pandemic and the new normal have a big impact on the sustainability of restaurant.

Strategy In Crisis And Innovation During Pandemic (Case Study Of Abc Hotel In Jakarta) Ivan Falantti Ishak; Diena M Lemy
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Impacts of COVID-19 on the global economy and international tourism are disastrous. This pandemic has lasted longer than other previous epidemics, and no single one-time solution could be adopted in the whole period. This research examines those financial impacts during pandemic and how a budget hotel has innovated continuously to sustain economically within a crisis management framework. The data was collected from hotel internal documents and were then discussed in form of interview with the hotel manager. The outcome shows that the pandemic affected differently throughout the period depending on government regulation. During this uncertainty, strategy need to synergize with innovation for flexibility and decision making. Facing exponential decrease in occupancies, process innovation as the driver for cost efficiencies is a must. However, organizational innovations as being able to respond to government actions and applying the right marketing innovations to grab extended stay in accordance with the new operation health and safety protocols are more crucial to achieve economic sustainability in the long run. This critical case study can then help to exemplify even other larger, better equipped, and stronger brand hotels on how to strategize effectively in this pandemic.

Pelatihan Pembuatan Sarapan Sehat Diena M Lemy; Amelda Pramezwary; Valencia Valencia; Christine Junus
Jurnal Abdimas Berdaya : Jurnal Pembelajaran, Pemberdayaan dan Pengabdian Masyarakat Vol 4, No 02 (2021): Jurnal Abdimas Berdaya
Publisher : Universitas Islam Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30736/jab.v4i02.131

Co-Authors Agnes Rustiani Alexandra, Theresia Ali Amelda Pramezwary Amelda Pramezwary Anugerah Agungputranto Anugerah Agungputranto Arifin Djakasaputra Ashartono, Rakhmat Audrey Rahardja Aurelie Carvina Brian, Reagan C. Nathalia, Theodosia Catherine Natalie Christine Junus Christine, Kezia Cynthia Swastika Kilya Darmawan, Debbie Deandra Ashtyn Pakasi Debbie Darmawan Desideria Lumongga Dwihadiah Dhiny Irena Sari Djakasaputra, Arifin Dr. Adolf J.N. Parhusip Elang Kusumo Elang Kusumo Elisabeth Heidi Fahmi Idris Audina Gunawan Prabowo Gunawan Prabowo, Gunawan Hanna H. Sihombing, Irene HENDRATMO, Cestia Astutiningsih Hubner, Ira B. Hulu, Meitolo I Ketut Suada Ivan Falantti Ishak Jeremia Devananda Jimmy Muller Hasoloan Situmorang Joanna Vieri Ekamukti Julia Dewi Juliana Juliana Juliana Juliana Juliana Juliana, Juliana Julio Putra Tjokromulia Kezia Christine Kilya, Cynthia Swastika Kim Min Jun Kimberly, Verena Kusumo, Elang KUSUMO, H.K. Elang lusiana maribet manurung Madeline Stefanie Tjang Maleachi, Sandra Myrza Rahmanita Nadia Cheryl Effendy Nova Bernedeta Sitorus Nova Bernedeta Sitorus Nova Bernedeta Sitorus Nova Irene Bernedeta Sitorus Nugraheni, Putri Parera, Sisilia Chelsye Pramezwary, Amelda Pramono, Rudy Putri Nugraheni Rahardja, Audrey Rahmat Ingkadijaya Rahmat Ingkadijaya Rakhmat Ashartono Ratih Dwi Astuti Reagan Brian Riesta Carmelia Rozi, Fachrul Sabrina O Sihombing Sandra Maleachi Sandra Maleachi Sandra Maleachi Sari, Dhiny Irena Sianipar, Rosianna Sim Wen Ching Sindi Agustiana Sisilia Chelsye Parera Sitorus, Nova Stevano Putra Hardianto Sugiri, Rashid Algani Teguh, Frans Theodosia C. Natalia Theodosia C. Nathalia Tjokromulia, Julio Putra Valencia Valencia Verena Kimberly Vicky Leonarto Vriandi Hapsara Wilhelmina Rosse Marisca Gajeng Wu Lei Lei

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